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The Online Reputation Construct: Does it Matter for the Tourism Domain? A Literature Review on Destinations' Online Reputation 在线声誉构建:对旅游领域有影响吗?旅游目的地网络声誉研究综述
J. Inf. Technol. Tour. Pub Date : 2011-03-01 DOI: 10.3727/109830512X13283928066715
E. Marchiori, Lorenzo Cantoni
{"title":"The Online Reputation Construct: Does it Matter for the Tourism Domain? A Literature Review on Destinations' Online Reputation","authors":"E. Marchiori, Lorenzo Cantoni","doi":"10.3727/109830512X13283928066715","DOIUrl":"https://doi.org/10.3727/109830512X13283928066715","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129067406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 82
Destinations and the Web: A Network Analysis View 目的地和Web:一个网络分析视图
J. Inf. Technol. Tour. Pub Date : 2011-03-01 DOI: 10.3727/109830512X13283928066913
Roland Piazzi, R. Baggio, J. Neidhardt, H. Werthner
{"title":"Destinations and the Web: A Network Analysis View","authors":"Roland Piazzi, R. Baggio, J. Neidhardt, H. Werthner","doi":"10.3727/109830512X13283928066913","DOIUrl":"https://doi.org/10.3727/109830512X13283928066913","url":null,"abstract":"network analysis methods have gained much attention in the last few years and have provided a wealth of insights into the structural and dynamic properties of many systems. here, we apply these methods to the study of tourism destinations’ Web spaces. this exploratory analysis aims at showing how these techniques can be used and what outcomes can be obtained. After a short introduction to network analysis and a brief review of the literature, two cases are presented, namely Austria as a whole country, and a smaller destination within Italy: the island of elba. for each case, data collection methods are described and the characteristic network parameters are calculated. the comparison between the two cases highlights both similarities and differences, which are described and interpreted. finally, the limitations of this approach are discussed.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116803356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Online Information Search: Differences between Goal-Directed and Experiential Search 在线信息搜索:目标导向搜索和体验式搜索的区别
J. Inf. Technol. Tour. Pub Date : 2011-03-01 DOI: 10.3727/109830512X13283928066995
Astrid Dickinger, B. Stangl
{"title":"Online Information Search: Differences between Goal-Directed and Experiential Search","authors":"Astrid Dickinger, B. Stangl","doi":"10.3727/109830512X13283928066995","DOIUrl":"https://doi.org/10.3727/109830512X13283928066995","url":null,"abstract":"travelers’ use of the Internet as an information source has been the subject of research in the past. Most studies focus on the search process; however, the influence of the actual search goal on search behavior has been neglected. travelers’ interactions with a website may depend on whether they search for precise factual information or rather stimulus driven and unplanned. this article provides an overview of literature on information search and shows how searchers who are browsing a website just for fun or are searching for factual information differ in their perception. A survey among 445 travelers will give insight into search behavior depending on the search setting. the results indicate that the main drivers for value and satisfaction for a goal-directed search are content quality followed by usefulness. these effects are attenuated for the experiential search. Further, ease of use is only significant for the goal-directed search group while enjoyment only exhibits effects for experiential searchers.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126740403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Use of the World Wide Web by the Portuguese Accommodation Industry 葡萄牙住宿行业对万维网的使用情况
J. Inf. Technol. Tour. Pub Date : 2011-03-01 DOI: 10.3727/109830512X13283928066832
S. Athey
{"title":"Use of the World Wide Web by the Portuguese Accommodation Industry","authors":"S. Athey","doi":"10.3727/109830512X13283928066832","DOIUrl":"https://doi.org/10.3727/109830512X13283928066832","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"500 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116191370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Leapfrogging and Internet Implementation by Tourism Organizations 旅游组织的跨越式发展与互联网实施
J. Inf. Technol. Tour. Pub Date : 2011-03-01 DOI: 10.3727/109830512X13283928066797
A. Ismail, Noor Hazarina Hashim, G. Gemignani, Jamie Murphy
{"title":"Leapfrogging and Internet Implementation by Tourism Organizations","authors":"A. Ismail, Noor Hazarina Hashim, G. Gemignani, Jamie Murphy","doi":"10.3727/109830512X13283928066797","DOIUrl":"https://doi.org/10.3727/109830512X13283928066797","url":null,"abstract":"Drawing upon the Diffusion of Innovations (DOI) and technological ideologies, this article develops three areas for research of successful Internet implementation. The first research area is to operationalize and validate measures of successful Internet implementation. The second area calls for investigating how five factors—bandwagon effects, leapfrog effects, cloud computing, open communities, and system legacy—relate to successful Internet implementation. Finally, this article proposes combining technology ideologies and adopter categories to examine (un)successful Internet implementation. Diffusion of Innovations covers many aspects of innovation adoption and implementation, but implementation stage research remains sparse and perhaps no diffusion research has incorporated moral values towards technology. The article concludes with the contributions of this agenda for researching successful Internet implementation.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128746169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Visiting Suriname, Using Dart to Analyze a Visitor's Perspective in a Cocreation Environment 访问苏里南，使用Dart在共同创造的环境中分析访问者的观点
J. Inf. Technol. Tour. Pub Date : 2011-02-01 DOI: 10.3727/109830512X13258778487434
B. Limburg
{"title":"Visiting Suriname, Using Dart to Analyze a Visitor's Perspective in a Cocreation Environment","authors":"B. Limburg","doi":"10.3727/109830512X13258778487434","DOIUrl":"https://doi.org/10.3727/109830512X13258778487434","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126532124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
QR Code as an On-Site Tourism Information Source QR码作为现场旅游信息源
J. Inf. Technol. Tour. Pub Date : 2011-02-01 DOI: 10.3727/109830512X13258778487317
Wee-Kheng Tan, Yu-Chung Chang
{"title":"QR Code as an On-Site Tourism Information Source","authors":"Wee-Kheng Tan, Yu-Chung Chang","doi":"10.3727/109830512X13258778487317","DOIUrl":"https://doi.org/10.3727/109830512X13258778487317","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"152 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127334326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Mobile Travel Services: The Effect of Moderating Context Factors 移动旅游服务:情境因素的调节作用
J. Inf. Technol. Tour. Pub Date : 2011-02-01 DOI: 10.3727/109830512X13258778487272
H. Bouwman, C. Carlsson, Carolina López-Nicolás, Brad McKenna, Francisco J. Molina-Castillo, T. Tuunanen, P. Walden
{"title":"Mobile Travel Services: The Effect of Moderating Context Factors","authors":"H. Bouwman, C. Carlsson, Carolina López-Nicolás, Brad McKenna, Francisco J. Molina-Castillo, T. Tuunanen, P. Walden","doi":"10.3727/109830512X13258778487272","DOIUrl":"https://doi.org/10.3727/109830512X13258778487272","url":null,"abstract":"This article has two objectives: (1) to draw an international comparison regarding the acceptance of mobile travel services in three countries with different profiles when it comes to travelling and mobile telecommunications, and (2) to extend relevant literature on mobile applications, more specifically travel services, by including context-related concepts, taking moderating factors like location, mobility of users, physical, and social context into account. Based on surveys that were carried out in 2009, structural equation modelling is used to identify differences in patterns in the use of mobile travel services and in the role of context-related variables. the conclusion of this article is that context-related factors, that is, mobility and (physical and social) context, have an impact on the relationship between the core concepts of technology Acceptance model (TAM) and Diffusion of Innovation (DoI) research. many studies on the acceptance and use of mobile services indicate that a deep understanding is needed of individual, context-related, and technological characteristics and the way they interact. this is also highly relevant to the travel industry, which wants to utilize the opportunities provided by mobile technology.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122612986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Use of Social Media by National Tourism Organizations: A Preliminary Analysis 国家旅游组织使用社交媒体的初步分析
J. Inf. Technol. Tour. Pub Date : 2011-02-01 DOI: 10.3727/109830512X13258778487353
M. Dwivedi, A. Yadav, Umashankar Venkatesh
{"title":"Use of Social Media by National Tourism Organizations: A Preliminary Analysis","authors":"M. Dwivedi, A. Yadav, Umashankar Venkatesh","doi":"10.3727/109830512X13258778487353","DOIUrl":"https://doi.org/10.3727/109830512X13258778487353","url":null,"abstract":"Social media platforms are increasingly becoming popular with consumers and businesses alike. the objective of this research is to determine the extent of the use of social media by national tourism organizations (ntOs). the methodology of this research is interpretive. this exploratory work relied heavily on searching for information on the Internet. Out of the 195 countries investigated not all have a ntO website. Social media use by the ntOs is becoming common across the globe. even though a wide variety of social media platforms like Facebook, linkedin, twitter, Youtube, hi5, blogs, Flickr, wAYn, Scribd, Bebo, etc., are used, the most popular platforms are Facebook, twitter, Youtube, and Flickr, in that order. the issues for future research are discussed.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114453935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 60
Tourism Extranet Acceptance in the Cruise Distribution Chain: The Role of Content, Usability, and Appearance 旅游外联网在邮轮分销链中的接受度:内容、可用性和外观的作用
J. Inf. Technol. Tour. Pub Date : 2011-02-01 DOI: 10.3727/109830512X13258778487399
Alexis Papathanassis, Paul Brejla
{"title":"Tourism Extranet Acceptance in the Cruise Distribution Chain: The Role of Content, Usability, and Appearance","authors":"Alexis Papathanassis, Paul Brejla","doi":"10.3727/109830512X13258778487399","DOIUrl":"https://doi.org/10.3727/109830512X13258778487399","url":null,"abstract":"travel agencies remain the most popular distribution channel for cruises and a major determinant of passengers’ postvacation evaluation. Our starting point is that cruise operators’ extranets can contribute to their relationship with travel agencies, while improving the evaluation of cruise services. Within e-tourism research, the B2B dimension and the utilization of extranets is underrepresented, especially within the cruise domain. Consequently, this article seeks to contribute to a better understanding of travel agents’ requirements on cruise/tour operators’ extranets. A Web-based survey of 260 German, Austrian, and Swiss travel agents, selling cruise holidays, was conducted in order to examine the role and significance of content, usability, and appearance for the acceptance of tourism extranets. the results of the survey revealed that question items related to the content dimension were more significant that the items associated with usability and appearance. Following a discussion of the findings, further research and practical implications are outlined","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124307934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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