Francisco Nunes, Edgar Alexandre, Pedro Dinis Gaspar
{"title":"Implementing Key Performance Indicators and Designing Dashboard Solutions in an Automotive Components Company: A Case Study","authors":"Francisco Nunes, Edgar Alexandre, Pedro Dinis Gaspar","doi":"10.3390/admsci14080175","DOIUrl":"https://doi.org/10.3390/admsci14080175","url":null,"abstract":"In the context of highly competitive markets, organizations face dynamic challenges, requiring effective solutions to maintain and enhance their competitive standing. Performance measurement, supported by advanced information systems, is critical for organizational improvement. This study involves the implementation of key performance indicators (KPIs) within an automotive components company. Insights from employees across various departments were gathered for the development and deployment of 22 new KPIs across the Purchasing, Sales, Logistics, Quality, Human Resources, Occupational Health and Safety, Research and Development, and Finance departments of the company. The new indicators implemented were applied to all the group’s companies and standardized throughout the companies’ group. As a result, the implementation of new indicators and the consultation of graphs and visual elements present in the dashboards developed using Power BI enabled senior managers to make detailed and precise analyses, which led to faster and more considered decisions. It also enabled senior managers to make comparisons between the results of the group’s different companies by looking at dynamic, interactive graphs. The methodologies and tools discussed (KPIs and dashboards) have broader applications across different industries, highlighting the relevance and versatility of KPIs and dashboards in organizational performance management.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"62 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141947372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Soufiane Benhaida, Larbi Safaa, Dalia Perkumienė, Gintautas Labanauskas
{"title":"Creative Tourism: Two Decades of Conceptual Evolution and Characterization","authors":"Soufiane Benhaida, Larbi Safaa, Dalia Perkumienė, Gintautas Labanauskas","doi":"10.3390/admsci14080172","DOIUrl":"https://doi.org/10.3390/admsci14080172","url":null,"abstract":"The concept of “creative tourism”, emerging at the century’s start, responds to the “creative turn” in tourist destinations, aligning with the evolving creative class, clusters, and cities. This study employs a bibliometric analysis to examine the evolution and academic focus on creative tourism over the past two decades. Using databases like Scopus and Web of Science, we analyzed key trends, thematic developments, and the impact of creative industries on tourism. Our study reveals significant growth in creative tourism research, emphasizing creativity’s role in enhancing tourism experiences and formulating sustainable, culturally rich models. It underscores the importance of integrating creative industries into tourism and the positive impact on local economies and community development. This analysis not only maps the academic trajectory of creative tourism but also highlights its practical implications for future tourism management and sustainable community development.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"14 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141947374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cristina O. Vlas, Bruno Barreto de Góes, Radu E. Vlas, Eugene See
{"title":"Competing in Innovation-Intensive Environments: The Role of Soft Power, Learning, and CEO Heuristics","authors":"Cristina O. Vlas, Bruno Barreto de Góes, Radu E. Vlas, Eugene See","doi":"10.3390/admsci14080169","DOIUrl":"https://doi.org/10.3390/admsci14080169","url":null,"abstract":"We start by exploring how the interplay of soft power and learning levers helps firms address competitive uncertainty in innovation-intensive environments (IIEs). We then theorize that firms’ motivation to pursue a specific combination of soft power and learning tactics in IIEs is shaped by CEO regulatory focus. The analysis of a panel of IIE firms supports our theorizing and reveals that accounting for CEO regulatory focus is elemental to the understanding of firms’ performance heterogeneity in such environments. We conclude that a perspective focused on a combination of soft power and learning tactics is better fitted to explain firms’ performance in environments plagued by extreme uncertainty compared to traditional theoretical lenses. Our main contribution is to the study of performance in innovation-intensive environments.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"91 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141947538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Viviana Ortiz-Meillón, Eva María Guerra-Leal, José Carlos Vázquez-Parra
{"title":"The Level of Happiness and Its Relationship with Personal and Occupational Well-Being in Women Leaders at a Mexican University: An Exploratory Study","authors":"Viviana Ortiz-Meillón, Eva María Guerra-Leal, José Carlos Vázquez-Parra","doi":"10.3390/admsci14080168","DOIUrl":"https://doi.org/10.3390/admsci14080168","url":null,"abstract":"This exploratory study aims to identify the state of well-being of a select group of women leaders in a Mexican university by analyzing the relationship between their perception of happiness and their satisfaction with their life and work. Through the application of a psychometric battery, this work examined how these leaders manage their well-being within an environment that is simultaneously empowering and demanding. Methodologically, a descriptive statistical analysis was performed, including a correlation analysis of all items. As a result, the research identified positive correlations between the variables age and positive perceptions of work and life, which are strongly associated with high personal and professional satisfaction. In addition, people who find their work rewarding and feel that their life is close to their ideal tend to be more satisfied in general. Although this study intended to be exploratory, it also sought to contribute a deeper understanding of the well-being status of women in university leadership positions in Mexico. In doing so, it filled an important gap in the literature on gender, leadership, and well-being in Latin American academia by highlighting the complexity of managing and supporting women in leadership positions.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"39 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141947540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Débora De-Esteban-Escobar, Carmen De-Pablos-Heredero, José Luis Montes-Botella, Francisco José Blanco-Jiménez
{"title":"Implications of Digitalization on the Persistence of Startups","authors":"Débora De-Esteban-Escobar, Carmen De-Pablos-Heredero, José Luis Montes-Botella, Francisco José Blanco-Jiménez","doi":"10.3390/admsci14080167","DOIUrl":"https://doi.org/10.3390/admsci14080167","url":null,"abstract":"Digitalization is a transformative phenomenon catalyzing innovative paradigms and operational methodologies within the realm of business, with a pronounced impact on nascent enterprises, notably startups. The aim of this paper is to ascertain the influence of digitalization and the effects of the different sociodemographic variables, both internal and environmental, as key driving elements in the probability of a company’s success and as indicators of business persistence and growth. Taking a representative sample of entrepreneurs from the Community of Madrid, Spain, a statistical structural equation model (SEM) is built. The results show the importance that the degree of adaptation of the startup to digitization acquires in persistence, the effort to generate inter-entrepreneurship within the company, the preparation of the promoting team, their work skills, good practices, and the influence of environmental variables. This study contributes to dispelling the great uncertainty that afflicts entrepreneurs and making them understand the importance of innovation, training, and continuous updating, expansion, and renewal of knowledge and especially the value of learning about applications of new technologies, the transformation of processes within a business model, and the correct adaptation to an environment that is constantly changing.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"59 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141947373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Use of Artificial Intelligence Systems in Tourism and Hospitality: The Tourists’ Perspective","authors":"Ana Elisa Sousa, Paula Cardoso, Francisco Dias","doi":"10.3390/admsci14080165","DOIUrl":"https://doi.org/10.3390/admsci14080165","url":null,"abstract":"A myriad of types of artificial intelligence (AI) systems—namely AI-powered site search, augmented reality, biometric data recognition, booking systems, chatbots, drones, kiosks/self-service screens, machine translation, QR codes, robots, virtual reality, and voice assistants—are being used by companies in the tourism and hospitality industry. How are consumers reacting to these profound changes? This study aims to address this issue by identifying the types of AI systems that are used by tourists, the purposes they are used for in the present, and how likely they are to be used in the future. This study also aims to identify the types of emotions (positive vs. negative) that tourists associate with the use of AI systems, as well as the advantages and disadvantages they attribute to them. Considering the exploratory nature of the research, data were collected through an online survey shared on social media, which was available from September to December 2023. Results show that most respondents have already used several AI systems, assign more advantages than disadvantages to their use, and that the emotions they associate with their use are significantly positive. Moreover, compared to the small number of respondents (13.7%) who associate negative emotions with the use of AI systems, respondents who claim to feel positive emotions when using AI systems also evaluate them more positively in terms of their usefulness for tourism and hospitality. They identify more advantages, use a greater diversity of AI systems, and admit that they would use a more diverse range of AI systems in tourism contexts in the future.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"32 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141886234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Alejandra Núñez-Acosta, Jacqueline Y. Sánchez-García
{"title":"Leadership in Private Universities for the Sustainable Performance of Research: A System Dynamics Approach","authors":"Alejandra Núñez-Acosta, Jacqueline Y. Sánchez-García","doi":"10.3390/admsci14080166","DOIUrl":"https://doi.org/10.3390/admsci14080166","url":null,"abstract":"In the context of private universities, improving researchers’ performance is critical for universities to remain competitive. This article utilizes system dynamics to analyze how key variables related to leadership, such as satisfaction, motivation, efficiency, research capabilities, and morale, interact and influence each other. We use causal loop diagrams to illustrate these relationships based on the priority assessments of 86 private university researchers, evaluated using the Analytic Hierarchical Process (AHP). Our findings emphasize the critical importance of a balanced approach to strategy and policy design, suggesting that improving one factor may inadvertently affect others, thereby influencing the outcomes for leadership in educational settings. This study provides valuable insights for decision-makers and leaders who aim to foster and enhance their academic staff’s sustainable performance.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"171 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141886235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Shared Challenges of Empowered Patients and Entrepreneurs: Towards Diversity, Innovation, and Entrepreneurship in Post-Crisis Contexts","authors":"Marisol Hurtado Illanes","doi":"10.3390/admsci14080164","DOIUrl":"https://doi.org/10.3390/admsci14080164","url":null,"abstract":"This practical study explores the shared challenges faced by individuals managing chronic health conditions and entrepreneurs within the context of post-crisis periods, focusing on diversity, innovation, and individual empowerment. The aim is to develop a theoretical framework elucidating the mechanisms behind these challenges and their implications for fostering diversity, social innovation, and sustainability. Methodologically, an integrative approach was employed, drawing upon insights from psychology, sociology, health management, and entrepreneurship literature to conduct a comprehensive analysis. The research utilized mixed methods, including scoping reviews and qualitative analysis of virtual communities, to uncover the dynamic mechanisms that drive empowerment. This approach not only validated the theoretical framework but also proposed practical strategies to harness diversity, innovation, and entrepreneurship in post-crisis contexts. Drawing upon Dubin’s methodology, the study structured the theoretical framework to highlight the interconnectedness of empowerment experiences within communities. The findings underscore the interconnectedness of empowerment experiences within communities and highlight the vital role of collaborative environments and support networks in promoting diversity, innovation, and entrepreneurship. Ultimately, this research contributes to the development of strategies that capitalize on cultural diversities and reap the benefits of different nationalities, knowledge areas, and cultures, particularly in the aftermath of crises.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"19 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141866498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Gen Z Employee Adaptive Performance: The Role of Inclusive Leadership and Workplace Happiness","authors":"Kleanthis K. Katsaros","doi":"10.3390/admsci14080163","DOIUrl":"https://doi.org/10.3390/admsci14080163","url":null,"abstract":"By drawing on the social exchange theory, this paper suggests a mediation model to examine the role of workplace happiness (i.e., work engagement, job satisfaction, and affective organizational commitment) in the relationship between inclusive leadership and Gen Z employee adaptive performance. Data were collected from 305 Gen Z employees in the Greek telecommunications industry and their supervisors in three sequential phases. The research findings suggest that workplace happiness partially mediates the relationship between inclusive leadership and Gen Z employee adaptive performance. The results indicate that should leaders and managers manage to positively influence Gen Z employees’ work engagement and job satisfaction by employing inclusive strategies and procedures, they will increase their adaptive performance during change. Relevant suggestions are made.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"48 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141866515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sakkaphat T. Ngamake, Jirapattara Raveepatarakul, Sukanlaya Sawang
{"title":"An Evolving Landscape of the Psychology of Judgment and Decision-Making: A Bibliometric Analysis","authors":"Sakkaphat T. Ngamake, Jirapattara Raveepatarakul, Sukanlaya Sawang","doi":"10.3390/admsci14080162","DOIUrl":"https://doi.org/10.3390/admsci14080162","url":null,"abstract":"As a discipline with an expansive and intricate landscape, the field of judgment and decision-making (JDM) has evolved significantly since the beginning of the 2020s. The extensive and intricate nature of this field might pose challenges for scholars and researchers in designing course content and curricula as well as in defining research boundaries. Several techniques from a bibliometric study, such as co-word analysis and co-citation analysis, can provide insights into the scopes and directions of the field. Previous bibliometric studies on the psychology of JDM have primarily analyzed published documents restricted either by content areas or by journal outlets. The present study attempts to analyze a collection of published documents with broad search terms (i.e., “judgment*” or “decision mak*”) within the purview of the psychology subject area, separately by years of publication (from 2020 to 2022) using the bibliometrix package in the R environment. The most relevant journals and the most frequent keywords have suggested established areas of study, uncovering common themes, patterns, and trends. Beyond that, two science mapping techniques (i.e., keyword co-occurrence network and reference co-citation network) revealed 12 prominent themes that cut across the three-year period. These themes, alongside other intellectually stimulating issues, were discussed based on a comparison with outstanding book chapters and reviews. Implications for pedagogical purposes were also provided with a handful of notable resources.","PeriodicalId":30376,"journal":{"name":"Administrative Sciences","volume":"64 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141781637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}