{"title":"Implementing an XML authoring project in a new media course","authors":"John Stewart","doi":"10.1109/IPCC.2014.7020386","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020386","url":null,"abstract":"XML authoring skills using specific tools are valuable for technical communications students, but are not commonly taught in technical communications curricula. There are also few published case studies that illustrate possible ways of adapting this type of workplace practice to technical communication courses. This article defines some basic concepts associated with this type of authoring and narrates the story of how the author implemented an XML authoring module in the context of a new media course. Details are provided on how the course approached the problems of how to teach practical XML authoring skills and at the same time contextualize them in terms of new media literacy and rhetoric, aiming for a balance between workplace practice and academic theory. The authoring tools and resources used for the project are described, including a description of a virtual technical communication lab.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126566166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Engaging public administrators in training: Technical communication as a responsive rhetorical art","authors":"Elenore Long","doi":"10.1109/IPCC.2014.7020336","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020336","url":null,"abstract":"How might technical communicators assist students training to become public administrators to develop the capacity to listen to those with firsthand knowledge of the policies they put in place or oversee to serve adult refugees? Serious games such as those that Games for Change hosts on Facebook offer one ready scheme, presenting players with realistic scenarios in which underserved women characters leverage available resources in pursuit of basic health care and education. But digital media experts warn that too often the very grammar of such games tacitly reinforce damaging attitudes and practices that students may unknowingly transfer from the classroom to the workplace. This paper presents findings from a data-visualization study designed to fill this gap. Responsive to current conditions in Phoenix but adaptive to other locales, the prototypes featured here were designed to support active “intercultural knowledge building” among policy makers, refugees and other immigrants in Phoenix resettling under conditions not of their making, and those serving in a variety of capacities as literacy sponsors for these residents.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121852701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Learning design: Creating a quality learning environment","authors":"R. Kahn","doi":"10.1109/IPCC.2014.7020356","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020356","url":null,"abstract":"Research completed for this paper found that an optimal online learning experience should appeal to all of the learning styles of all students. This discussion focuses on how to apply Web-based tools to design courses that appeal to all learning styles beginning with teacher centered learning, moving to more active student involvement in their learning and concluding with the use of student-based teaching techniques. The author's research found that courses should include all learning styles and end with a metacognitive exercise in which students reflect on what they've learned.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130491735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Karreman, N. Norel, E. Uiters, Desirée J. M. A. Beaujean
{"title":"How to design work related information for low-literate employees?","authors":"J. Karreman, N. Norel, E. Uiters, Desirée J. M. A. Beaujean","doi":"10.1109/IPCC.2014.7020378","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020378","url":null,"abstract":"A relatively high percentage of the workforce has lower literacy levels, which means that these employees have problems understanding written text. We have designed a brochure for a specific occupational group: landscape workers, people who work in urban and rural green spaces. This group bears a high risk of tick bites and, therefore, of contracting Lyme disease. The text and lay-out of the brochure are adapted according to the European Standards for making information easy to read and to understand. Four different versions of this brochure are designed and tested to investigate the effects of adding pictograms and a motivational agent to the adapted text. It was expected that these additions would be beneficial for low-literate landscape workers. The results of the study show that the participants appreciated the brochure, that they comprehended the brochure quite well and that they intended to perform the described protective measures. However, no positive effects of adding pictograms or a motivational agent are found. So, it seems to be more important to adapt information according to existing guidelines for easy to read text than to try to help low-literate readers by adding extra information.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132448653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Lifelong learning in a Fourth World setting","authors":"Ruth Vanbaelen, Jonathan Harrison, G. V. Dongen","doi":"10.1109/IPCC.2014.7020347","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020347","url":null,"abstract":"This study analyzes the effects of low-threshold informal learning activities for persons socially excluded due to poverty. First, a framework in which poverty is based in relation with economic growth and technology is provided. The settings in which lifelong learning is situated, formal, non-formal and informal education, are defined. Next, an NPO project that offers learning activities for the poorest and lowest educated members of society in Belgium is discussed. This Fourth World NPO reaches out to persons in poverty to help them regain a place in society through building self-esteem and acquiring necessary competencies such as ICT skills by means of informal lifelong learning. The qualitative analysis of interviews with the project coordinators, volunteers and participants clarifies that low-threshold learning helps the participants to evolve from passive audience to active project volunteers and independent instructors. These moves are a first step toward social inclusion, i.e. improved self-confidence and practical skills that increase opportunities for employment. Although the participants do not receive any certification for the acquired knowledge, in areas such as cooking, health and ICT competencies, these skills will in the long run help to alleviate the burden on society owing to a decreased dependence on social welfare, health services and unemployment benefits.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"78 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132930495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Navigating the situated learning experience in an environmental engineering project from the perspectives of both students and instructors","authors":"L. Wilkinson","doi":"10.1109/IPCC.2014.7020390","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020390","url":null,"abstract":"A second year Environmental Chemistry course at the University of Toronto has students learn about the consulting industry through a semester long project. Utilizing situated learning, students play the role of consulting engineers while bidding on an environmental site assessment project. This project is overseen by two coordinators: one professional engineering consultant and one communication instructor from the faculty's Engineering Communication Program. Together, the coordinators present different types of guidance and feedback to the students while acting as clients for the project. This paper will describe the organization of the project and consider student responses to gauge how students are learning to navigate professional roles and environments through this experience.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"96 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114004177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The cultural production of new forms of practice: Social media, CSR and lifelong learning for consumers","authors":"C. Kampf","doi":"10.1109/IPCC.2014.7020382","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020382","url":null,"abstract":"This paper examines 2 cases of businesses targeting consumer lifelong learning processes about ethics and corporate social responsibility (CSR) from a macro-level socio-technical design perspective. In other words, the socio-technical interaction is at the social level, which can be considered a macro level, above the traditional organizational level framing for sociotechnical design. The purpose of this analysis is to set out a model for understanding technology supported lifelong consumer learning about ethics as a counterpart to corporate social responsibility.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126058222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What are the most common title words in technical communication publications?","authors":"Ryan K. Boettger, Erin Friess","doi":"10.1109/IPCC.2014.7020350","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020350","url":null,"abstract":"While titles are an important component of scholarly and trade publications, they have been understudied within the field of professional and technical communication. In particular, the field has not empirically analyzed the titles of publications within our discipline. Such empirical study can present a clearer picture of how our field has evolved and what are the theoretical and practical tenets of our discipline. In this study, we begin to explore these issues. First, in a corpus that includes the title of every article published in the five major technical communication scholarly publications and the one trade publication between 1996 and 2013, we determine what the most common words used within titles are. We then determine what words are unique to scholarly publications or trade publications. Finally, we explore how the common words have changed over time.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125152392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Extended abstract: What makes teamwork work? Development of an observation protocol rubric for evaluating teamwork","authors":"R. House, Julia M. Williams","doi":"10.1109/IPCC.2014.7020335","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020335","url":null,"abstract":"The ability to work effectively in teams is an essential skill for engineering professionals. Engineering educators recognize the importance of the skill, but they remain challenged to find effective methods to assess students' teamwork skill in the authentic environment of an actual team meeting. Building on observation protocols created in fields outside of engineering, we have developed a method for observing students as they work in teams. Using recordings of student and faculty teams, evaluators assess teamwork against nine criteria: participation, task identification, follow-up, collective decision making, support, adaptability, roll assignment/fulfillment goal development, and conflict management. During our presentation at IPCC 2014, we will introduce attendees to the Teamwork Observation Protocol and give them a chance to evaluate sample student and faculty team meeting recordings.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129746769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cross-cultural emotion responses to Japanese typefaces","authors":"Joshua Caldwell","doi":"10.1109/IPCC.2014.7020363","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020363","url":null,"abstract":"Previous empirical studies have correlated specific typeface features (variety versus contrast versus pattern) to specific emotional parameters (amusement versus agitation versus focus). These studies provide a systematic explanation for analyzing typeface features and emotional parameters. Many of these studies have attempted to show that cross-cultural responses are consistent. One study attempted to show that the emotional response to Japanese typefaces are the same as the emotional response to Roman typefaces. While this study did show that emotional responses to Japanese typefaces were consistent with previous empirical studies, the participants were generally English-speaking US residents. This paper will report the results of an empirical study with participants who are generally from non-US cultural backgrounds. This study is designed to measure emotional responses to Japanese typefaces. In this study, the purpose is to determine the degree to which general patterns of response of native English speaking participants resemble or differ from responses of non-native English speaking participants. The results support the work of previous empirical studies and show that the same typeface features (variety versus contrast versus pattern) produce the same emotional responses (amusement versus agitation versus focus); these responses are generally consistent cross-culturally.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127611777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}