{"title":"Strategies for dealing with slacker and underperforming teammates in class projects","authors":"J. Wolfe, Elizabeth Powell","doi":"10.1109/IPCC.2014.7020346","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020346","url":null,"abstract":"Although team projects are increasingly common in the engineering curriculum, faculty and students often lack effective strategies for handling problems that arise on these projects. This paper attempts to discover effective practices for handling “slacker” teammates - one of the most common problems reported on student teams - by completing discourse completion interviews with professionals, faculty, and students. Participants were given written scenarios and asked to comment on the pros and cons of different responses and specify what they thought was the ideal response. Professionals' responses often differed from those of students and faculty, suggesting particular areas in which teamwork training is needed. Specifically, students need to be coached to avoid the temptation to simply do slackers' work for them and to instead provide constructive, non-accusatory criticism grounded in clear criteria and focused on future steps. We also found that professionals used the team infrastructure to solve problems by assigning earlier deadlines, breaking the project into smaller chunks, reassigning responsibilities and confirming team members' buy-in for tasks and criteria. We end by recommending that team members be prompted at the end of the project to describe what steps they took to motivate and coach under-performing teammates.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121255598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Teaching writing online: Two case studies","authors":"D. Dysart-Gale, S. Carliner","doi":"10.1109/IPCC.2014.7020337","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020337","url":null,"abstract":"Increasingly over the past decade, online learning has received growing attention in the academy. This paper describes the experiences of two instructors at the same institution with the teaching of writing online: one using hybrid (blended) instruction to “flip” the classroom to teach a service course on technical writing to Engineering students with low TOEFL scores; the other is an asynchronously online undergraduate elective course intended for majors in Education and other Social Sciences who might be considering careers in training, employee communication, technical communication, and related fields.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"126 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128034760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Infographics: Horrid chartjunk or quality communication","authors":"M. Albers","doi":"10.1109/IPCC.2014.7020344","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020344","url":null,"abstract":"Infographics continually appear across a wide span of websites. Design teams have embraced the trend toward infographics, but often misuse them by focusing on visual presentation rather than presenting information appropriate for the audience and content. The results are artful infographics that lack a clear audience or message. In addition, many of the infographic design guidelines seem to be based on posters. An analysis of a collection of infographics found they can be divided into four categories: bullet list equivalent, snapshot with graphic needs, flat information with graphic needs, and information flow/process. Only last three are appropriate for infographics. Several areas needing further research are identified: (1) how people comprehend the infographic and how they connect that understanding into the bigger picture, (2) better guidelines on when/how to create infographics, and (3) how to craft the content into an integrated presentation with text and graphics supporting each other.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132835119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How to balance control, power, and culture in municipal organization: A complex responsive process theory","authors":"Walter Bolwerk, J. Ulijn","doi":"10.1109/IPCC.2014.7020349","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020349","url":null,"abstract":"The study report intends to bring forward control, power, and culture issues in a practical setting of a communications department of a Dutch municipal organization. Control, power, and culture are thus strongly intertwined in the interaction of people in the municipality. The current situation entails that the management in the municipality approaches IT projects from a linear and reductionist perspective, assuming that the world is controllable, predictable and manageable. Experience has shown that these projects often do not lead to the desired results. This article discuss a good balance between the concepts power, control, and culture that is essential for sustainable change management, but it is important to note that this balance is context dependent and can only be achieved by learning from our own behavior by reflecting on our thoughts and actions. This is a process of lifelong learning. For this reason, this study approaches IT projects from a different perspective, based on complex responsive process theory, in order to understand what happens during change projects, potentially leading to lifelong learning not only in the workplace, but also in the academic classrooms of managers.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133623517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Will we ever learn: Case studies of rhetorical errors and effective rhetorical strategies in written communication-from the challenger accident to the BP/Horizon Oil Rig disaster to the 2011 Mississippi flood","authors":"C. Boiarsky","doi":"10.1109/IPCC.2014.7020341","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020341","url":null,"abstract":"Failures in written communication have been cited as partial causes of The Columbia and Challenger disasters and the BP/Horizon Gulf Oil Rig explosion. An analysis of the documents seems to indicate that engineers lack rhetorical strategies to counter the culture of an organization and challenge managerial decisions. The analysis indicates that the documents are writer-rather than reader-based. In contrast, when writers select rhetorical devices that consider the reader's knowledge, reading processes and styles, as occurred in the letters sent to residents during the 2011 Mississippi flood, there is an increased likelihood that a message will achieve its goal. The presentation will discuss rhetorical failures and successes and suggest rhetorical strategies for writers to use to achieve effective communication, regardless of the culture and political/economic environment of an organization. The presentation will also recommend ways to help students, engineers and technical writers use these strategies effectively.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114811385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Extended abstract: The value of multimodal assessments in 21st century learning","authors":"Tim Oldakowski","doi":"10.1109/IPCC.2014.7020362","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020362","url":null,"abstract":"In today's world we are accustomed to communicating through a variety of modes that extend beyond print. Educational institutions, however, still tend to focus on assessing the student through the mode of language. This abstract focuses on the value of a multimodal form of assessment in secondary and college settings where students are deeply engaged and able to express themselves more richly when they are assessed using more than language.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116062902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The use of built-in digital backchannels in professional communication within academic conferences in virtual worlds: A comparison with the use of Twitter in real life conferences","authors":"S. Emad, A. Broillet","doi":"10.1109/IPCC.2014.7020383","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020383","url":null,"abstract":"This paper deals with the use of built-in digital backchannels within academic conferences in three dimensional virtual worlds (VW) and combines qualitative and quantitative methods to answer the following research questions: does the use of built-in digital backchannels enhance communication, collaboration and knowledge expansion amongst participants in professional communication academic conferences within VW? How can those benefits be articulated? And how does communication in built-in digital backchannels in VW conferences compare to communication through Twitter in real life conferences? This paper builds upon authors' previous research in which, through purely qualitative methods, six distinct categories of learning were identified and provided insights on how participants should behave in a socially acceptable way in such virtual conferences, as well as on how VW presentations were received by members of the audience [1].","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115267325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Recruiting research participants with social media: A proposal for a body of knowledge","authors":"A. L. Bartell","doi":"10.1109/IPCC.2014.7020374","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020374","url":null,"abstract":"Using the internet for prima data collection is now widely recognized as a legitimate way to conduct research whether by scholars or practitioners. Social media, in particular, has made it possible to easily and quickly advertise studies to large pools of participants around the world for both online or offline research. In addition, this type of recruiting is appealing because of the cost, time, and convenience benefits. However, few empirical studies have been conducted about this growing area of research recruitment. To address the lack of information about this type of recruiting, this paper proposes the creation of a body of knowledge that leverages results from empirical studies, best practices, and ethical considerations based on changing social trends to best exploit the rich potential of this burgeoning technology while maintaining high research standards and minimizing risk to potential participants.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128253679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Texts as tools to support innovation: Using the Business Model Canvas to teach engineering entrepreneurs about audiences","authors":"Cory Hixson, M. Paretti","doi":"10.1109/IPCC.2014.7020368","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020368","url":null,"abstract":"According to activity theory research, texts have the ability to act as tools that mediate classroom activities. In order to understand the teaching potential of one such text, the Business Model Canvas, we explore how the canvas operates in an entrepreneurship classroom. In doing so, we draw on the activity theory literature and data from an entrepreneurship education case study. The case study followed a course offered primarily to upper-level and graduate engineering students and includes observation, reflection, and autoethnographic data regarding how students and instructors used the canvas. The findings explore the ways in which the canvas, as a mediating textual artifact, served to anchor the students' work in the needs of their audiences, consistently bringing them back not only to questions of who the users of their products will be and what those users want, but to questions about who they need to pitch their product ideas to and how the data they gather can support that pitch. At the same time, the findings illuminate the limitations of the visual/textual tool, and consider what is left out of the canvas and how those omissions might also shape students' work.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122894406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Work in progress — Students and engineers collaborating in global virtual context","authors":"Xiaoli Li","doi":"10.1109/IPCC.2014.7020334","DOIUrl":"https://doi.org/10.1109/IPCC.2014.7020334","url":null,"abstract":"This work in progress will present an exploratory case study on how globally dispersed students and practicing engineers collaborate in completing client-sponsored, multi-disciplinary, and multicultural team projects. Literature on global virtual teams study often cites miscommunication as a main cause for ineffective virtual team performance. This work in progress focuses on practices and training on the aspect of communication and trust building in global virtual teams from a sample of two teams. Qualitative data will be collected through various methods: participant observation, direct observation, interviews, and writing samples. Data will be analyzed by following the constructive grounded theory protocol. This work in progress will contribute to the literature on global virtual teams and international engineering education and offer pedagogical implication on how to prepare engineering students to collaborate in professional settings in the global (virtual) workplace.","PeriodicalId":290419,"journal":{"name":"2014 IEEE International Professional Communication Conference (IPCC)","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114250493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}