2022 IEEE International Professional Communication Conference (ProComm)最新文献

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Investigating Job Advertisements as Interdisciplinary Research 调查招聘广告作为跨学科研究
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00058
S. Cosgrove, Allison Hutchison, Bremen Vance, Paul Beck, Johan Bregler, K. Lopez, Ronin Sharma
{"title":"Investigating Job Advertisements as Interdisciplinary Research","authors":"S. Cosgrove, Allison Hutchison, Bremen Vance, Paul Beck, Johan Bregler, K. Lopez, Ronin Sharma","doi":"10.1109/ProComm53155.2022.00058","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00058","url":null,"abstract":"Situated within colleges of engineering and liberal arts and social sciences, the faculty members and students of this panel joined forces because we were interested in researching what technical communication skills appeared in job advertisements from various fields, including content strategy, UX, and engineering. In an effort to blend technical and humanistic methods, our research team is comprised of academics in technical communication and students in engineering and technical communication. We sought to understand our respective fields better by applying a mixed-methods approach to analyzing large sets of job ads. Each panelist will address how this interdisciplinary research frames their thinking and approach to their respective fields and career trajectories, sharing data and findings about content strategy, engineering, and UX job advertisements. Additionally, student members of the panel will demonstrate the Job Ad User Tool (JAUT) and share their insights. Each panelist will end with a discussion of their findings and implications for future studies. The panel offers a replicable research process for surveying the field, and thus far, we have created at least one application of this research for practitioner job applicants to improve job materials. Although our current application focuses on engineering fields, our approach can be applied to other areas, such as content strategy and UX.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130903816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Inclusive Editing: Actionable Recommendations for Editors and Instructors 包容性编辑:对编辑和教师的可操作建议
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00055
Zarah C. Moeggenberg, Hannah L. Stevens, Rebecca Walton, J. Alexander
{"title":"Inclusive Editing: Actionable Recommendations for Editors and Instructors","authors":"Zarah C. Moeggenberg, Hannah L. Stevens, Rebecca Walton, J. Alexander","doi":"10.1109/ProComm53155.2022.00055","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00055","url":null,"abstract":"Technical editing is a core competency in the field of technical and professional communication relevant to practitioners, instructors, and scholars. Yet, despite the relevance of editing to the work of many technical communicators, little has been written about explicitly, intentionally inclusive editing practices. This paper presents editing strategies specifically focused on inclusion, drawing from strategies developed and piloted at Technical Communication Quarterly and pedagogical design piloted at an urban, racially diverse university. These strategies are useful for informing the professional practice of those presently engaged in editing and those who teach professional practice to future editors.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"23 4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131337128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The 5D’s: A New Framework to Understand and Overcome Interpersonal and Inter-institutional Challenges Facilitating Growth of Regional Entrepreneurial Ecosystems 5D:理解和克服促进区域创业生态系统成长的人际和机构间挑战的新框架
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00080
Gregory P. Pogue, C. Spinuzzi
{"title":"The 5D’s: A New Framework to Understand and Overcome Interpersonal and Inter-institutional Challenges Facilitating Growth of Regional Entrepreneurial Ecosystems","authors":"Gregory P. Pogue, C. Spinuzzi","doi":"10.1109/ProComm53155.2022.00080","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00080","url":null,"abstract":"In this paper, we overview the 5D’s framework (Distance, Diversity, Dilution, Demand, Disengagement), which shows promise for characterizing obstacles to developing regional entrepreneurial ecosystems. Drawing on experiences from two regions (the Aichi Prefecture of Japan and Northwest Arkansas in the U.S.), we discuss and illustrate each D in the framework, showing how they interrelate in regional ecosystems and relating them to professional communication research. We conclude by discussing how this framework can help professional communicators to spark and constructively manage regional deliberations about developing entrepreneurial ecosystems. Further, the effectiveness of the 5D framework to promote action to grow regional economic outcomes is illustrated by specific examples taken by both study regions.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128736272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Metonymic Technical Writing for the 737 Max: Appropriate Genres, Effective Procedures 737 Max的转喻技术写作:适当的体裁,有效的程序
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/procomm53155.2022.00064
J. Jeyaraj
{"title":"Metonymic Technical Writing for the 737 Max: Appropriate Genres, Effective Procedures","authors":"J. Jeyaraj","doi":"10.1109/procomm53155.2022.00064","DOIUrl":"https://doi.org/10.1109/procomm53155.2022.00064","url":null,"abstract":"Technical writing plays a critical role in how human beings interact with technology, and this essay examines the role of technical writing in the airplane crashes involving the 737 Max. It raises the question over whether if different genres of technical writing had been used these airplane crashes could have been prevented. The essay argues that while some forms of technical writing are metonymic in nature, depending on the genre of writing used, the manner in which metonymy operates, and how metonymic content is communicated, metonymy can vary from genre to genre. Consequently, the essay also argues that if different genres of writing had been used as documentation for the 737 Max, both crashes may not have happened.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126572736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bringing the World: Capitalizing on Multilingual and Multicultural Resources in a Technical and Professional Communication Classroom 带来世界:在技术和专业交流课堂中利用多语言和多元文化资源
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/procomm53155.2022.00016
Shuwen Li
{"title":"Bringing the World: Capitalizing on Multilingual and Multicultural Resources in a Technical and Professional Communication Classroom","authors":"Shuwen Li","doi":"10.1109/procomm53155.2022.00016","DOIUrl":"https://doi.org/10.1109/procomm53155.2022.00016","url":null,"abstract":"As internationalization of higher education is becoming a commonplace, we frequently find ourselves situated in a “world” with students from different countries and -with different cultural backgrounds. Such a changing landscape in higher education opens up some opportunities for pedagogical design in technical and professional communication. Scholars have argued for teaching technical and professional communication as a humanistic, communalist, and interpretative process. Drawing on the prior scholarships, I propose a cross- cultural team project in a technical and professional communication class with native English speakers, multilingual students, and international students. In this team project students are not expected to land on cultural generalizations. Instead, students are encouraged to apply, appropriate, and “amend” existing linguistic and cultural theories in the decision-making of designing product description and instructions for a foreign audience. The ultimate goal of this intercultural communication practice is to guide student to understand and connect a cultural audience with information in a specific time and place.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116907530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Loyalty Strategies in Latin American SMEs: a Systematic Review of Scientific Literature Between 2012 and 2021 拉丁美洲中小企业的忠诚策略:2012 - 2021年间科学文献的系统回顾
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00062
Franklin Cordova-Buiza, Rocio Del Pilar Paredes-Vasquez
{"title":"Loyalty Strategies in Latin American SMEs: a Systematic Review of Scientific Literature Between 2012 and 2021","authors":"Franklin Cordova-Buiza, Rocio Del Pilar Paredes-Vasquez","doi":"10.1109/ProComm53155.2022.00062","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00062","url":null,"abstract":"SMEs often strive to achieve the loyalty of technological and constantly changing consumers. This research systematizes what is written in scientific literature on loyalty strategies in Latin American SMEs, between 2012 and 2021. For this purpose, databases such as Scopus, Scielo, ProQuest, Dialnet were used, where 25 research articles were systematized by using inclusion and exclusion criteria, such as year, country and language. The results show that customer loyalty is mainly related to an adequate communication and the rewards received from the company.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131193655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The Technical Communication Advisory Board: Expanding Professional Pathways for PhD Students in Writing Studies Fields 技术交流顾问委员会:拓展博士研究生在写作研究领域的专业途径
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00084
Katlynne Davis, Daniel J. Card, L. Breuch, A. Duin
{"title":"The Technical Communication Advisory Board: Expanding Professional Pathways for PhD Students in Writing Studies Fields","authors":"Katlynne Davis, Daniel J. Card, L. Breuch, A. Duin","doi":"10.1109/ProComm53155.2022.00084","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00084","url":null,"abstract":"Advisory boards can add value to technical and professional communication graduate programs by mentoring students, contributing to research projects, and providing helpful insight on program curricula. However, it is unclear how graduate students view departmental advisory boards as resources for strengthening their research, teaching, and professional development. To answer this question, this paper details findings of a qualitative study that investigates graduate student perspectives about the value of technical communication advisory boards in graduate education. Graduate students at a large Midwestern university participated in a brief survey and follow-up interviews to discuss how they found value in their department’s technical communication advisory board (TCAB). Additionally, we wrote brief, autoethnographic reflections on participant feedback to interrogate our own positionalities and bias related to TCAB. We found that students felt pressure to craft professional academic identities and were unsure of how TCAB could be part of those identities, indicating that they felt there was a divide or gap between academia and industry practice. However, we argue that through thoughtful framing that allows for an expansive view of technical communication, advisory boards can play a key role in graduate students’ professionalization for a variety of careers.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"219 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132442216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Design fiction as a Novel Approach to Cultivate Awareness of Social Responsibilities in Engineering Students 设计小说是培养工科学生社会责任意识的新途径
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00025
Yunye Yu, Yiying Wu
{"title":"Design fiction as a Novel Approach to Cultivate Awareness of Social Responsibilities in Engineering Students","authors":"Yunye Yu, Yiying Wu","doi":"10.1109/ProComm53155.2022.00025","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00025","url":null,"abstract":"This is an exploratory study to apply design fiction, a practice commonly adopted in interaction design and design studies, in a technical writing course with the aim of developing engineering students’ awareness of social responsibilities. In the study, participants are required to speculate on a future scenario in which an imaginary technology related to food exists and is affecting people’s life and society. Through guided speculation and critical reflection, participants connect clips of future scenarios to complete fictional stories. The results show that participants’ design fictions contain various elements that reflect the writers’ awareness of social responsibilities. We argue that for teaching technical writing, this study suggests a novel approach that is engaging and innovative, which can be a good complement to the current curriculum. For engineering education, this study shows the potential of design fiction in cultivating awareness of social responsibilities in engineers on a “macroethical” level.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134019833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Kairos as a Heuristic to Analyze Context of Use Kairos作为一种启发式的用法语境分析方法
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00060
Karen Gulbrandsen
{"title":"Kairos as a Heuristic to Analyze Context of Use","authors":"Karen Gulbrandsen","doi":"10.1109/ProComm53155.2022.00060","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00060","url":null,"abstract":"Usability studies are an important part of our curriculum in professional writing and communication, contributing to methods for analyzing audience. But I have often found in teaching usability a reduction of our rhetorical purpose to studies focused on navigation. Although navigation is extremely important, I argue for the need to also analyze the contextual factors that shape how people approach and interpret the discourse. In this essay, I outline a unit on heuristic evaluation based on Kairos, an ancient rhetorical concept that can help students assess perspective and circumstance before they design user tests.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132937516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Grading for Process: Using the Portfolio to Emphasize Process in Technical Communication 过程分级:在技术交流中使用作品集来强调过程
2022 IEEE International Professional Communication Conference (ProComm) Pub Date : 2022-07-01 DOI: 10.1109/ProComm53155.2022.00052
Maren Johnson
{"title":"Grading for Process: Using the Portfolio to Emphasize Process in Technical Communication","authors":"Maren Johnson","doi":"10.1109/ProComm53155.2022.00052","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00052","url":null,"abstract":"Grades have been a part of the writing classroom for over a century. While using standardized grades has been useful, this system has failed to perform in composition classrooms—especially regarding the writing process. Composition pedagogy scholars like Peter Elbow, Richard Veit, Paul Thomas, and more have found assigning grades to a writing product to be limiting in emphasizing the importance of the writing process while learning to write. While many pedagogy scholars have proposed grading alternatives that emphasize process, I argue that a modified portfolio approach most fully mitigates the loss of emphasis on process. Many educators and scholars have used portfolio grading in their courses (like Peter Elbow and Kathleen Jones) but applying a fresh approach to this practice can help revitalize it for the technical communication classroom. Applying a modified portfolio grading system to a technical communication course can help students understand the importance of the writing process overall.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"110 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128006502","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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