{"title":"SERVICE INNOVATION AND HOTEL BUSINESS PERFORMANCE IN PORT HARCOURT","authors":"Helen Y. Ollor, Collins Onovo","doi":"10.48028/iiprds/ijormsse.v8.i1.12","DOIUrl":"https://doi.org/10.48028/iiprds/ijormsse.v8.i1.12","url":null,"abstract":"This study investigated the relationship between Service Innovations and Hotel Business Performance in Port Harcourt. Four Objectives and four Research Hypotheses guided the study. The accessible population of this study was drawn from the Customers of 10 selected Hotels in Port Harcourt. A sample size of 246 respondents was drawn using Freud and William’s Formula. The study adopted a descriptive Survey Design. Face and Content validity were employed to assess the relevance of the instrument while Cronbach Alpha Statistics was used to determine the reliability of the instrument. The Research Questions were analyzed using descriptive statistics while the Null Hypotheses were statistically tested using Pearson Product Moment Correlation Coefficient with the aid of Statistical Package for Social Services (SPSS) version 22. The findings showed that New Value System had a positive Correlation with Effectiveness and Sales Revenue (r = 0.751; p=0.000; p < 0.05), (r = 0.862; p=0.000; p < 0.05). New Technological Service Delivery System had a strong Correlation with Effectiveness and Sales Revenue (r = 0.726; p=0.000; p < 0.05), (r = 0.863; p=0.000; p < 0.05). Based on the findings, we concluded that Service Innovation is a determinant of Hotel Business Performance in Port Harcourt. Being a service industry, New Value System and New Technological Service Delivery System would contribute immensely to Hotel Business Performance in Port Harcourt. Therefore, our recommendations were: There should be a department solely responsible for welcoming and taking care of new customers. Warm welcoming and receptions should be given to new customers in the Hotel Industry. Promo packages should be organized for new customers to gain a competitive advantage.","PeriodicalId":270657,"journal":{"name":"International Journal of Operational Research in Management, Social Sciences, and Education","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128824905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IMPACT OF CAPITAL FLIGHT ON ECONOMIC DEVELOPMENT IN NIGERIA","authors":"Shehu Umaru, Sunday Gandu","doi":"10.48028/iiprds/ijormsse.v8.i1.02","DOIUrl":"https://doi.org/10.48028/iiprds/ijormsse.v8.i1.02","url":null,"abstract":"Capital flight has continued to generate debate across the world. Most developing countries Nigeria in particular are having their own share of the problem. This are burning issues regarding its actual measurement and direction of flow. This study is set to examine the effect of capital flight on economic development in Nigeria from 1980 to 2020. Due to the stochastic nature of time series data, diagnostic tests were conducted to ascertain the behavior of the series. The Augmented Dickey Fuller (ADF) and Philips Perron (PP) test results are reported. Based on these tests, the all the variables in the model became stationary after first differencing, that is, they are integrated of order one I(1). Because of this order of integration, the Johansen co-integration test was conducted to check for possible long run relationship. Due to the absence of long-run relationship, unrestricted Vector Autoregressive (VAR) model was specified and used for the estimation. Results from the VAR estimation reveal that Poverty is an increasing function of poverty. There is a negative impact of capital flight on economic development in Nigeria over the period of study. External debt is detrimental to economic development if mismanaged. Floating exchange rate where multiple rates are charged in different markets is detrimental to economic development in Nigeria over the period of study. This paper recommended that training in skill acquisition should be encouraged in Nigeria in order to alleviate poverty. Capital flight should be checked with serious penalties on the perpetrators. In addition, external debt should be channel to economic uses. And finally floating exchange rates where different rates are charged in different markets is should be abolished in Nigeria.","PeriodicalId":270657,"journal":{"name":"International Journal of Operational Research in Management, Social Sciences, and Education","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116572419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ASSESSMENT OF NIGERIA STOCK MARKET DEVELOPMENT ON GROSS DOMESTIC PRODUCT","authors":"N. Ofor, G. Onuigwe","doi":"10.48028/iiprds/ijormsse.v8.i1.06","DOIUrl":"https://doi.org/10.48028/iiprds/ijormsse.v8.i1.06","url":null,"abstract":"The study looked at the evolution of the Nigerian stock market from 1990 to 2020 to determine whether there was any correlation and how it could aid in economic development. Expost facto research was employed for this study. From 1990 through 2020, a sample of stock market capitalisation and GDP at year-end is chosen. Stock market turnover ratio and stock market value traded ratio versus GDP were employed as measures of stock market development in the study. The R-squared value (0.705770) suggests that the exogenous variables (Stock Market Value Traded Ratio (VTR) and Stock Market Turnover Ratio (TOVR) in the model explain 71 percent of the total fluctuations in Gross Domestic Product. The Fstatistic (6.853455) shows that the entire model correctly and significantly explains the phenomena. The evidence from the long-run regression estimate demonstrates that Gross Domestic Product has a considerable positive effect on the Stock Market Value Traded Ratio (VTR) and Stock Market Turnover Ratio (TOVR). The Nigerian stock market is hence illiquid and has a high transaction cost. Low liquidity means that investors will have a harder time converting their stocks to cash. It is recommended that, in order to improve liquidity, the cost of transactions in the Nigerian stock market and the methodology used to determine stock prices be reviewed, among other things, to make raising capital more affordable.","PeriodicalId":270657,"journal":{"name":"International Journal of Operational Research in Management, Social Sciences, and Education","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132556133","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"INTERNET BANKING AND FINANCIAL INTERMEDIATION IN THE NIGERIAN BANKING INDUSTRY","authors":"A. Ayeni, O. David, Arandong Jamok","doi":"10.48028/iiprds/ijormsse.v8.i1.04","DOIUrl":"https://doi.org/10.48028/iiprds/ijormsse.v8.i1.04","url":null,"abstract":"The acceptance and deployment of internet banking service is expected to improve financial intermediation banking system by reducing cost of transactions, enhancing liquidity and increased financial intermediation. However, this is a far cry to what is being experienced in the Nigerian banking industry, as credit flow from banks have been on the decline. It has been revealed that the total credit from banks to the economy recorded a decline of #135.8bn from #15.74tn at the end of the fourth quarter of last year to #15.6tn in the first three months of 2020. These revelations suggest that Nigeria’s economic growth trajectory has been diminutive, as individuals have found it difficult to have access for either start-up or expansion of their businesses from banks. On this premise, this study was carried out to investigate the effect of internet banking on financial intermediation. In a clear departure from existing literature, the study factored in the moderating effects of interest rate and cash reserve ratio, which hitherto has been identified as key impediments to bank intermediation. Data was collected from 2009 to 2020 on monthly bases from the Central Bank of Nigeria (CBN) for the variables; financial intermediation (measured as ratio of currency outside banks to broad money supply), interest rate, cash reserve ratio and internet banking service for all commercial banks in Nigeria. Linear Regression models were formulated to achieve the stated objectives. Findings revealed that internet banking service has a negative insignificant effect on financial intermediation, the interaction between internet banking and interest rate has a positive insignificant effect on financial intermediation while the interaction between internet banking and cash reserve ratio has a negative insignificant effect on financial intermediation. It was recommended among others that the Central bank of Nigeria should make efforts to alleviate the cost of internet banking borne by banks. This will certainly reduce the burden on banks and make more money available for intermediation.","PeriodicalId":270657,"journal":{"name":"International Journal of Operational Research in Management, Social Sciences, and Education","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121034698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}