{"title":"Innovative human resources management: key competencies expected from hospitality graduates in Ghana","authors":"V. Commey, D. Kokt, J. Hattingh","doi":"10.35912/JOSTE.V1I4.403","DOIUrl":"https://doi.org/10.35912/JOSTE.V1I4.403","url":null,"abstract":"Purpose: The study aimed to determine the key competencies required from hospitality graduates from the hospitality industry perspective. Research Methodology: The study adopted a qualitative research approach. Overall, 43 hotel managers in the Ghanaian hospitality industry were conveniently sampled. Data were collected using a structured survey questionnaire. The study used Statistical Package for Social Sciences (IBM SPSS) version 23 to analysed data collected. Results: Results from the study indicate that the “key competencies” required from hospitality graduates from the industry perspective include good inter-personal skills, innovation and ability to think of new ways of doing things, ability to maintain professional standards, customer-oriented, critical thinking ability, self-motivation, friendly and approachable, good communication skills. Limitation: The study focused only on hospitality employers in Ghana; therefore, findings from the study cannot be generalised to other hospitality employers in different country. Contribution: The study emphasises the need for hospitality educational institutions in Ghana to assess the tourism and hospitality industry's competencies to produce graduates who will fit in the job market. Keywords: Attributes, Employers, Knowledge, Skills","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132708918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"BUNDLING AS STRATEGY OF TOURIST ATTRACTION BASED ON NATURAL AND CULTURAL TOURISM IN THE EX-SURAKARTA RESIDENCY","authors":"Giyah Yuliari, Bambang Riyadi","doi":"10.35912/joste.v1i1.84","DOIUrl":"https://doi.org/10.35912/joste.v1i1.84","url":null,"abstract":"Purpose: Indonesia has many tourist attractions, but not all places are well known, which makes them have no visitors. The objectives of this study are to find out how the condition of attractions in each district/city in the Surakarta Residency and how to increase tourist visits to tourist attractions. \u0000Research methodology: The research design is qualitative research. Data are presented in descriptive form, with in-depth and flexible analysis. Sampling by purposeful sampling, the sample chosen depends on the research objectives without regard to the ability of the generalist. The method used is implementing a bundling marketing strategy, which issues product bundling and price bundling in the form of several travel packages. \u0000Results: There are two tourist attractions that are already developing and which are still in the form of potential. Travel agents can offer tourist attractions that have developed to tourists by bundling through tour packages. Tourist attractions that are still potential but attractive can be offered as well. So that all tourist attractions will get tourist visits. \u0000Limitation: This research was conducted at the Ex-Residency of Surakarta, in Central Java, Indonesia. There are many types of tourist destinations, such as cultural, natural, educational, religious, sport, museum, shopping and culinary heritage tours. So that the bundling is only valid for the area. \u0000Contribution: Application of bundling is one way to determine the selling price of a product in this case a tourism product, so that tourism products in the form of tour packages can be sold at attractive prices, which are expected to increase tourist visits. \u0000Keywords: Bundling strategy, Tourist attraction, Tourist collaboration, Spirit of gotong royong, Developing tourism","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"49 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132871534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The correlation that distance between world heritage sites and international airports has on visitation levels","authors":"Jocelyne Napoli, Ben Trapman","doi":"10.35912/joste.v1i1.198","DOIUrl":"https://doi.org/10.35912/joste.v1i1.198","url":null,"abstract":"Purpose: This article illustrates the comparative analysis that was performed on the 2018/2019 official databases of international airports and UNESCO WHS. This analysis was carried out to find connections between both air passenger and visitation levels for strategic leveraged purposes within tourism. \u0000Research methodology: Three databases were used in this analysis. The first database collects official data regarding airports such as their geographical position. The second includes data regarding the distance between WHS and international airports, while the third entails both air passenger arrivals and WHS visitation statistics. \u0000Results: Hence, this paper attempts to present the correlation that distance between WHS and International Airports has on visitation levels without claiming causation in any way. \u0000Contribution: The implications of this innovative research will stimulate future academic research interests and allow government departments, tourism entities, and other stakeholders to conduct further research and develop future strategies and action plans. \u0000Keywords: World heritage sites, Tourism, Air transport, Economics, Management","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121414594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enterprise Resource Planning system and its impact on tourism companies' operational performance","authors":"Ghada Mohamed, Esraa Reda Hassan Farahat","doi":"10.35912/joste.v1i1.172","DOIUrl":"https://doi.org/10.35912/joste.v1i1.172","url":null,"abstract":"Abstract \u0000Purpose: The purpose of this study was to find out the relationship between applying the Enterprise Resource Planning system and operational performance, and to develop proposed framework to achieve the requirements of the ERP system, in addition, to measure its availability within tourism companies. \u0000Research methodology: The study design is a qualitative study. Data are presented in descriptive form, with in-depth and adaptable analysis. Sample Collection by intentional sampling, the sample chosen depends on the study objectives without regard to the ability of a generalist. The study was based on the distribution of a survey list on a random sample of employees of tourism companies in Egypt. \u0000Results: The structural equation modeling results indicate that all the employed dimensions to gauge the impact of ERP system (represented by the components of the system), have direct influence and an indirect impact on the operational performance and then access to the quality of tourism service provided. These findings help to explain the mixed discoveries in the literature concerning the pattern of the causal relationship between ERPs with operational performance and service quality. \u0000Limitation: The field study data were collected from survey forms from May to July 2019. Three hundred thirty questionnaire forms were distributed, 310 usable replies were received with a response rate of 93.9%. \u0000Contribution: Enterprise Resource Planning (ERP) system has received considerable attention in the last years. Many organizations seek to integrate their IT infrastructures by implementing the Enterprise Resource Planning system (ERP). So implementing ERP system helps tourism companies in raising performance rates through reducing the time to do more business, reducing cost, increasing productivity, which leads to higher performance rates. \u0000Keywords: Enterprise Resource Planning system, ERP business value, ERP benefits, Operational performance","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129061020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The new roles of Legon Botanical Garden as visitor destination in Ghana","authors":"Eric Cudjoe, S. Gbedemah","doi":"10.35912/joste.v1i1.160","DOIUrl":"https://doi.org/10.35912/joste.v1i1.160","url":null,"abstract":"Abstract \u0000Purpose: This study aims to examine the travel motivations and determine the most attractive facilities of visitors to the University of Ghana’s Legon botanical garden in Accra, Ghana. \u0000Research Methodology: The study relied on convenience sampling method to administer structured questionnaires to 127 visitors to the Legon botanical garden. \u0000Results: Findings show that the main reason for visiting the garden is to admire the beauty of the garden which is the main reason for establishing botanical gardens. The most attractive facility in the garden, however, turns out to be the canopy walkway and the lawn. Conspicuously missing is the fact that they did not avail themselves to enquire or demand to know tree species and their names in the garden. \u0000Limitations: The study is limited to only adults who visited the garden at the time of the study even though they are on the minority compared to children. Also, the study is limited only to the Legon botanical garden even though it is not the only garden in Ghana. \u0000Contribution: This study contributes to the knowledge in the social sciences by pointing out the most important reasons why people are visiting botanical gardens. This is because the number of visitors seems to be increasing in Ghana. However, the findings show that the visitors do not visit the garden for education, research or conservation purposes but for leisure activities which is not the main reason for establishing these gardens. \u0000Keywords: Botanical garden, Visitors, Motivation, Facilities, Ghana","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"46 8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125477646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Fostering biotechnology on the productivity and development of agricultural SMEs (Zimbabwe)","authors":"N. Munyawarara, K. Govender","doi":"10.35912/joste.v1i1.158","DOIUrl":"https://doi.org/10.35912/joste.v1i1.158","url":null,"abstract":"Purpose: This study scrutinizes the application of biotechnology in fostering the productivity of agricultural SMEs in Zimbabwe over the period 2019-2020. Fostering biotechnology around the world is significantly attracting much attention from agricultural entrepreneurs who have been lacking business productivity initiatives. As much this study attempts to unravel whether biotechnology is the spring bed for stimulating the productivity of agricultural SMEs to attain food security and nutriment. \u0000Research Methodology: A survey was used to get biotechnology data from archives of the National Biotechnology Association of Zimbabwe, concerning the use of biotechnology research in seeking to improve productivity by agricultural SMEs. \u0000Results: The study showed that fostering biotechnology has demonstrable benefits that help SMEs to grow and increase food nutriment. The study recommended that investing in biotechnology has returns which are most apparent for SMEs to increase productivity and competitiveness in Zimbabwe \u0000Limitation: The lack of a single study is a complex nature in the study and seemingly different instruments could produce a detailed analysis. \u0000Contribution: The study encourages fostering biotechnology to improve the productivity and development of agricultural SMEs in Zimbabwe to attain food security and nutriment and poverty reduction. \u0000Keywords: Biotechnology, Agriculture, SMEs, Development, Productivity, Food security","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115931846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Zimbabwe tourism destination brand positioning and identity through media: A tourist's perspective","authors":"Farai Chigora, Joram Ndlovu, P. Zvavahera","doi":"10.35912/joste.v2i3.669","DOIUrl":"https://doi.org/10.35912/joste.v2i3.669","url":null,"abstract":"Abstract Purpose: The study was based on understanding how media can be used to select Zimbabwe tourism destination brands against other brands by the tourists. Further, it examined the role of media in improving Zimbabwe tourism brand identity. Factors to use in positioning the Zimbabwe tourism brand were also established. Research Methodology: A quantitative to the qualitative sequential mixed method was used to get research data. The respondents and participants to the study were tourism operators, media organizations and tourists (n=452). Results: The study's findings informed that tourism and media organizations in Zimbabwe are failing to understand the best ways to use media to attract tourists. There was a significant disagreement in the views of tourists and organizations, especially based on choosing a tourism destination brand using media. Even on improving Zimbabwe tourism destination brand identity and positioning, both parties agreed that media could help improve brand identity. Limitations: Getting opinions and views of tourists is difficult considering the divergence in their perceptions. A mixed-methods could help in improving objectivity. Contribution: The study, therefore, recommended an intensive tourism media audit, considering media as a strategic brand identity tool and a nationwide survey to come up with brand positioning elements specifically for Zimbabwe tourism destinations.","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"244 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123457186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marinês da Conceição Walkowski, Paulo dos Santos Pires, Luciano Torres Tricárico
{"title":"Community-based tourism initiatives and their contribution to sustainable local development","authors":"Marinês da Conceição Walkowski, Paulo dos Santos Pires, Luciano Torres Tricárico","doi":"10.35912/joste.v1i1.203","DOIUrl":"https://doi.org/10.35912/joste.v1i1.203","url":null,"abstract":"Article History Received on 9 May 2020 1st Revision on 18 May 2020 2nd Revision on 24 May 2020 Accepted on 10 August 2020 Abstract Purpose: The research question/purpose is to know which CBT initiatives are still active in Brazil, as well as the challenges that exist in the sustainable local development perspective. Research Methodology: We based this exploratory research on extensive bibliographic research on the theme in addition to field observations. As a research strategy, we used the multiple case study involving two Brazilian initiatives: the Rede Tucum, in Ceará, and the Acolhida na Colônia, in Santa Catarina. Results: The main results showed that despite the difficulties associated with the CBT development, both projects have remained due to the strong articulation between the leaders, partnerships with educational institutions and entities, the methodology maintenance provided by the project's technical team, and the diversification of tourism offer based on sustainability actions. Limitations: The limitation was access to fishing communities. Contribution: The contribution will assist in advancing studies with this theme and in tourism disciplines of local base.","PeriodicalId":268506,"journal":{"name":"Journal of Sustainable Tourism and Entrepreneurship","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132363098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}