Long-Jing Hsu, Janice K Bays, K. Tsui, S. Šabanović
{"title":"Co-designing Social Robots with People Living with Dementia: Fostering Identity, Connectedness, Security, and Autonomy","authors":"Long-Jing Hsu, Janice K Bays, K. Tsui, S. Šabanović","doi":"10.1145/3563657.3595987","DOIUrl":"https://doi.org/10.1145/3563657.3595987","url":null,"abstract":"Conventional co-design methods, such as storyboarding and focus groups, are not always appropriate for people living with dementia (PLwD). In pilot robot co-design workshops in a local memory care facility, we noticed PLwD struggled to understand, express themselves, fully participate, and benefit from the experience. After reflecting on challenges with the facility’s director of program development and education, we redesigned the workshops prioritizing elements of the Eden Alternative’s well-being for PLwD: identity, connectedness, security, and autonomy. We delivered these new workshops over five weeks with 12 PLwD participants. Analysis of resulting video recordings and transcripts shows the new activities allowed participants to see themselves as having knowledge relevant to social robot design; to relate to each other, the robot, and the researchers; to feel comfortable; and to actively contribute to and offer valuable insights for robot design. Participants reported feeling meaning, growth, and joy during the workshops.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126929191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Women's Perspectives on Smart Home Security Systems in Patriarchal Societies of Malawi.","authors":"George Hope Chidziwisano, Maureen Jalakasi","doi":"10.1145/3563657.3595971","DOIUrl":"https://doi.org/10.1145/3563657.3595971","url":null,"abstract":"According to the World Bank, 33% of women in Sub-Saharan Africa experience domestic violence due to men's social status over them. Prior research suggests that smart home security systems can perpetuate patriarchal attitudes at the expense of women's rights. However, women's perspectives on smart home security systems are not well understood. This paper presents a study with 33 Malawian women to understand how these technologies might be used in their homes. Based on interviews and focus group discussions, we present women's perspectives on using smart home security systems and how they might exacerbate patriarchy. We found that while these technologies provide opportunities for supporting domestic security, they may affect women's privacy as they complete everyday activities, like cooking. We use design sessions to explore opportunities for designing these technologies in patriarchal societies. This study expands existing discussion about smart home security systems by considering how patriarchal norms shape their utilization.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"164 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126744882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Tamashiro, Marie-Monique Schaper, A. Jensen, R. Heick, Brian Danielsen, M. Van Mechelen, K. L. Jensen, R. C. Smith, O. Iversen
{"title":"Teaching technical and societal aspects of IoT - A case study using the Orbit IoT Kit","authors":"M. Tamashiro, Marie-Monique Schaper, A. Jensen, R. Heick, Brian Danielsen, M. Van Mechelen, K. L. Jensen, R. C. Smith, O. Iversen","doi":"10.1145/3563657.3596092","DOIUrl":"https://doi.org/10.1145/3563657.3596092","url":null,"abstract":"Increasingly, IoT kits are used in pedagogical contexts to support learning experiences and teach students about IoT. However, few of them focus on both the technical aspects and the societal implications of IoT, such as cybersecurity and privacy. In this paper, we describe the Orbit IoT Kit, a micro:bit-based toolkit that supports teachers in IoT activities. The kit combines the microcontroller with relays and a web application, enabling students to connect everyday objects to the Internet and visualize the devices’ data flow. Based on an intervention in a secondary school with 3 teachers and 20 students of ages 12-13, our results indicate that the design and features of the kit — internet communication and data visualization — support teachers to engage students in learning about a holistic perspective of IoT. We reflect on our research propositions, discuss design strategies, and present three design recommendations for IoT toolkits: Connectivity, Visualization, and Openness.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116761465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Valentina Nisi, Paulo Bala, Hollie Bostock, Vanessa Cesário, N. Nunes
{"title":"“Before gentrification, we claim for habitation”: Eliciting Values and Assets through Cultural Heritage Storytelling","authors":"Valentina Nisi, Paulo Bala, Hollie Bostock, Vanessa Cesário, N. Nunes","doi":"10.1145/3563657.3596124","DOIUrl":"https://doi.org/10.1145/3563657.3596124","url":null,"abstract":"This pictorial outlines findings from a field study part of an inclusive digital storytelling project, which aims to develop digital tools for migrant communities to share their lived cultural heritage (CH). The field study intended to discern migrants’ perceptions of cultural heritage through a one-week story-based photo challenge involving ten young adult migrants in Lisbon, Portugal. We analysed the data highlighting participant values and heritage meaning-making. We highlight the unfolding of cultural heritage thematics through their daily journeys in the hosting country's landscapes. Human-Computer Interaction (HCI) strives to secure an inclusive and socially just impact for technology. With a focus on participants’ assets and values, results from this study point towards sensitising concepts contributing to facilitating the design of inclusive digital tools for telling of lived cultural heritage experiences of migrant communities.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115613850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Beyond 5G: Envisioning the Future of Mobility in Japan Through Design Fiction","authors":"Federico Trucchia, Hemal Ranawaka Arachchige Dias, Takaharu Suzuki, Georgia Mackenzie","doi":"10.1145/3563657.3596115","DOIUrl":"https://doi.org/10.1145/3563657.3596115","url":null,"abstract":"By the mid-2030s, we expect communication technologies beyond 5G (6G) to be ubiquitous in Japan. But how will 6G transform mobility and communication within a country facing the challenges of a rapidly aging population and the growing threat of natural disasters? We investigate how 6G-enabled technologies could shape social and economic values in Japan in the next decade. To accomplish this, our team has created frameworks informed by secondary research, workshops, and storytelling to develop scenarios for Japan in 2030 and beyond. This paper describes our design process, as well as how our methodologies generated four distinctive future scenarios where 6G technologies are actively used in the context of Japan. The speculative futures presented in this paper are intended to spark discussion about the implications of novel technologies and present ways in which design-led research can drive technological innovation forward.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115733203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lahari Goswami, Pegah Sadat Zeinoddin, Thibault Estier, M. Cherubini
{"title":"Supporting Collaboration in Introductory Programming Classes Taught in Hybrid Mode: A Participatory Design Study","authors":"Lahari Goswami, Pegah Sadat Zeinoddin, Thibault Estier, M. Cherubini","doi":"10.1145/3563657.3596042","DOIUrl":"https://doi.org/10.1145/3563657.3596042","url":null,"abstract":"Hybrid learning modalities, where learners can attend a course in-person or remotely, have gained particular significance in post-pandemic educational settings. In introductory programming courses, novices’ learning behaviour in the collaborative context of classrooms differs in hybrid mode from that of a traditional setting. Reflections from conducting an introductory programming course in hybrid mode led us to recognise the need for re-designing programming tools to support students’ collaborative learning practices. We conducted a participatory design study with nine students, directly engaging them in design to understand their interaction needs in hybrid pedagogical setups to enable effective collaboration during learning. Our findings first highlighted the difficulties that learners face in hybrid modes. The results then revealed learners’ preferences for design functionalities to enable collective notions, communication, autonomy, and regulation. Based on our findings, we discuss design principles and implications to inform the future design of collaborative programming environments for hybrid modes.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128925676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Divya Ramesh, Caitlin Henning, Nel Escher, Haiyi Zhu, Min Kyung Lee, Nikola Banovic
{"title":"Ludification as a Lens for Algorithmic Management: A Case Study of Gig-Workers’ Experiences of Ambiguity in Instacart Work","authors":"Divya Ramesh, Caitlin Henning, Nel Escher, Haiyi Zhu, Min Kyung Lee, Nikola Banovic","doi":"10.1145/3563657.3596004","DOIUrl":"https://doi.org/10.1145/3563657.3596004","url":null,"abstract":"On-demand work platforms are attractive alternatives to traditional employment arrangements. However, several questions around employment classification, compensation, data privacy, and equitable outcomes remain open. The abilities of algorithmic management to structure different forms of platform-worker relationships compounds fraught regulatory debates. Understanding the conditions of algorithmic management that result in these variations could point us towards better worker futures. In this work, we studied the platform-worker relationships in Instacart work through the accounts of its workers. From a qualitative analysis of 400 Reddit posts by Instacart’s workers, we identified sources and types of ambiguity that gave rise to open-ended experiences for workers. Ambiguities supplemented gamification mechanisms to regulate worker behaviors. Yet, they also generated affective experiences for workers that enabled their playful participation in the Reddit community. We propose the frame of ludification to explain these seemingly contradicting findings and conclude with implications for accountability in on-demand work platforms.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130205565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zahra Ashktorab, Michael Desmond, James M. Johnson, Qian Pan, Casey Dugan, Michelle Brachman, Carolina Spina
{"title":"SME-in-the-loop: Interaction Preferences when Supervising Bots in Human-AI Communities","authors":"Zahra Ashktorab, Michael Desmond, James M. Johnson, Qian Pan, Casey Dugan, Michelle Brachman, Carolina Spina","doi":"10.1145/3563657.3596100","DOIUrl":"https://doi.org/10.1145/3563657.3596100","url":null,"abstract":"Subject matter experts play an important role in customer support communities by responding to user queries. Some communities have adopted chatbots in addition to SMEs to address commonly asked questions. Yet, SME-bot interactions, particularly teaching paradigms between SMEs and bots remain understudied. We investigate human-AI machine teaching interactions in a scenario-based study (n=48). Participants selected their preferred teaching method in simulated community interactions with a consumer, an SME, and an AI Bot. We investigated preferences across three interactions: demonstration (Showing), preference elicitation (Sorting), and labeling (Categorization). Participants preferred the Showing interaction, followed by Sorting and Categorizing. Participants changed their preferences from lower-effort interactions when considering downstream outcomes. Users considered the community’s perception of interactions between the bot and the SME, specifically transparency of learning outcome, orientation of the feedback, querying the bot and disruptiveness of the interaction. We discuss implications for our findings for teaching interactions in human-AI communities.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129037605","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shuhao Ma, Paulo Bala, Valentina Nisi, J. Zimmerman, N. Nunes
{"title":"Uncovering Gig Worker-Centered Design Opportunities in Food Delivery Work","authors":"Shuhao Ma, Paulo Bala, Valentina Nisi, J. Zimmerman, N. Nunes","doi":"10.1145/3563657.3596123","DOIUrl":"https://doi.org/10.1145/3563657.3596123","url":null,"abstract":"The gig economy and digital labor platforms, such as food delivery, have become essential while also troubling the current socioeconomic landscape. Delivery platforms promise entry-level work, flexibility, and other benefits. However, researchers remain divided on if these platforms benefit workers and society at large. This study aims to shed light on the comprehensive challenges in food delivery work, uncovering gig worker-centered design opportunities to improve the lives of food couriers. Adopting an exploratory research process, we analyzed 19 ride-along food delivery videos and performed nine semi-structured interviews with food couriers in Portugal. Our findings illustrated the complexity and challenging nature of delivery work due to the entangled physical, digital, social, natural, and human factors. We captured and discussed gig worker-centered opportunities that surfaced from work challenges, echoing the needs of food couriers about supporting work, justice, inclusion, and work vision.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129138062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
James Smith, Xinyun Cao, Adolfo G. Ramirez-Aristizabal, Bjoern Hartmann
{"title":"Dual Body Bimanual Coordination in Immersive Environments","authors":"James Smith, Xinyun Cao, Adolfo G. Ramirez-Aristizabal, Bjoern Hartmann","doi":"10.1145/3563657.3596082","DOIUrl":"https://doi.org/10.1145/3563657.3596082","url":null,"abstract":"A common way to enable immersion in VR is to render a virtual body that mirrors the user’s physical movements. VR allows us to design interaction schemes that go beyond direct avatar embodiments. In particular, there is a growing body of literature investigating the simultaneous control of multiple bodies in VR. We contribute to this literature by investigating the important case where multiple bodies perform a coordinated interaction with each other. Such actions directly question what kind of embodiment users experience. Concretely, we investigate people’s abilities to perform coordinated bimanual selection and handoff tasks between a first-person and third-person body through a user study with 19 participants. Results provide quantitative & qualitative evidence for people’s ability to perform complex coordinated tasks through two bodies. Furthermore we characterize participant performance in different task and interaction configurations, summarize the strategies they employed, and discuss qualities of user’s proprioception.","PeriodicalId":259076,"journal":{"name":"Proceedings of the 2023 ACM Designing Interactive Systems Conference","volume":"78 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132755374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}