{"title":"Depression and the Workplace","authors":"F. O. Chima","doi":"10.1300/J022v19n04_01","DOIUrl":"https://doi.org/10.1300/J022v19n04_01","url":null,"abstract":"Abstract Millions of United States Americans suffer from varied severity and forms of depression and other mental illnesses. This article addresses the pervasiveness and the cost of depression in the workplace. The actual prevalence of depression among employed persons is difficult to determine because depressive disorders are underreported. Literature, nevertheless, suggests that depression is widespread and with serious consequences for sufferers, their families, their employers and for the nation overall. This article discusses the prevalence of depressive disorders in the workplace and the nature of depression as a mental health issue. A discussion of the field of occupational social work practice and ways to recognize and help employees with depressive disorders is provided.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128602820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
David Freeman, Catherine Cromwell, Deborah Aarenau, M. Hazelton, M. Lapointe
{"title":"Factors Leading to Successful Workplace Integration of Employees who Have Experienced Mental Illness","authors":"David Freeman, Catherine Cromwell, Deborah Aarenau, M. Hazelton, M. Lapointe","doi":"10.1300/J022v19n04_04","DOIUrl":"https://doi.org/10.1300/J022v19n04_04","url":null,"abstract":"Abstract This article reports the findings from a survey of Canadian employers conducted to assess their responses in the development of an inclusive and supportive workplace for employees returning after a prolonged absence due to mental illness. To minimize costs and maximize productivity for companies it was found that employers typically manage employee absence in four ways: information concerning workplace absence, intervention strategies to prevent the absence, absence management and a planned and structured return-to-work program.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116244723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Client Satisfaction with University Employee Assistance Programs","authors":"Sally B. Philips","doi":"10.1300/J022V19N04_05","DOIUrl":"https://doi.org/10.1300/J022V19N04_05","url":null,"abstract":"Abstract In 2002, the Employee Assistance Programs (EAP) of six universities used a standardized form to assess EAP client satisfaction with the provided service. During 2003, eight universities collected responses using the same survey. Responses were received from about 30% of those surveyed. Over 93% of respondents strongly agreed or agreed with positive statements about all aspects of the service they received. Respondents also reported their own perception of their work performance/productivity impairment and subsequent improvement. A method for calculating return on investment (ROI) is described. Using this method and the self-report data, the EAPs had a combined ROI of 3.5 to 1 in 2002 and 4.3 to 1 in 2003.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133939674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Review of EAP Evaluation in the 1990s","authors":"R. Csiernik","doi":"10.1300/J022v19n04_02","DOIUrl":"https://doi.org/10.1300/J022v19n04_02","url":null,"abstract":"Abstract A review of the literature found 39 published EAP evaluations during the 1990s: four examining needs assessments, 12 case studies, nine cost-benefit analyses, five on client satisfaction along with nine process evaluations. The majority of evaluations were produced by organizations with internal EAPs located in the United States though there were 12 conducted by organizations employing external service providers and also a few from other nations, notably Canada, the United Kingdom and Australia, found in the review. A variety of methodologies from key informant interviews to formal controlled experiments were used in the 39 evaluations employing both quantitative and qualitative data collection methods and from one to five distinct data sources. While this indicates a growing robustness in EAP evaluation and the ongoing awareness of the importance of conducting and publishing evaluations, it also underscores the lack of uniformity in systematically examining this dynamic practice area.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123736629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Case for a Common Language in Employee Assistance Programs","authors":"Bernard E. Beidel","doi":"10.1300/J022v19n03_05","DOIUrl":"https://doi.org/10.1300/J022v19n03_05","url":null,"abstract":"Abstract This article examines the linguistics and range of terminology used in the employee assistance field during its 60 year evolution from the occupational alcoholism programs of the 1940s. The author presents a case for the need to adopt and maintain a common set of definitions and terminology and define the specific practices of employee assistance programs that will serve both the profession and the consumer equally well.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130124970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Paul Courtois, Mandie Hajek, Renee Kennish, Rich Paul, K. Seward, Timothy J. Stockert, Christina Thompson
{"title":"Performance Measures in the Employee Assistance Program","authors":"Paul Courtois, Mandie Hajek, Renee Kennish, Rich Paul, K. Seward, Timothy J. Stockert, Christina Thompson","doi":"10.1300/J022V19N03_04","DOIUrl":"https://doi.org/10.1300/J022V19N03_04","url":null,"abstract":"Abstract This article provides a description of current performance measurements that are often used within the Employee Assistance (EA) field. There has been difficulty in the EA field in evaluating various aspects of EAP service delivery due to the many variations on how components of the Employee Assistance Program (EAP) are measured. The goal is to create a common set of measures with established benchmarks that would allow for evaluation and comparison of performance across EAP organizations.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"255 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122732709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
K. Seward, L. Hartley, D. Blum, R. Klarberg, Daniela Guccione, S. Haught
{"title":"Organizations Affiliated with the Employee Assistance Industry Alliance","authors":"K. Seward, L. Hartley, D. Blum, R. Klarberg, Daniela Guccione, S. Haught","doi":"10.1300/J022V19N03_02","DOIUrl":"https://doi.org/10.1300/J022V19N03_02","url":null,"abstract":"Abstract The Employee Assistance Industry Alliance is composed of organizations and individuals who have a profound belief in the benefits of Employee Assistance Programs (EAPs) and have made significant contributions to the field. Participant organizations of the Alliance represent both the public and the private sectors. As a result, this mix provides a broad perspective and vision through the eyes of diverse individuals. This article discusses organizations of the Employee Assistance Industry Alliance, their contributions to the Employee Assistance field, and their contributions to the Alliance.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121636068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Allen S. Daniels, L. Teems, C. Carroll, Evelyn Santiago-Fernandez
{"title":"Crossing the Quality Chasm","authors":"Allen S. Daniels, L. Teems, C. Carroll, Evelyn Santiago-Fernandez","doi":"10.1300/J022v19n03_03","DOIUrl":"https://doi.org/10.1300/J022v19n03_03","url":null,"abstract":"Abstract The core services and values of Employee Assistance Programs (EAPs) have undergone many changes throughout their sixdecade history. Originally designed as an occupational resource to address workforce performance and impairment due to alcoholism, the field has expanded into a more comprehensive range of behavioral health services. In the wake of these changes, the field finds itself in search of a true identity so that it can survive as a distinct profession. This article proposes a new quality framework for guiding the future direction of the EAP field.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121953005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Paul Courtois, R. Dooley, Renee Kennish, Rich Paul, M. Reddy
{"title":"Employee Assistance and Work-Life","authors":"Paul Courtois, R. Dooley, Renee Kennish, Rich Paul, M. Reddy","doi":"10.1300/J022v19n03_06","DOIUrl":"https://doi.org/10.1300/J022v19n03_06","url":null,"abstract":"Abstract This paper provides a description of employee assistance programs (EAPs) and work-life programs as perceived by human resource professionals and the “purchasers” or employers that offer their workforce these benefits. This description unveils the purchasers' needs, preferences and concerns regarding such programs. Moreover, efforts that the Employee Assistance Industry Alliance (The Alliance) has been involved with that directly affect the EAP and work-life industry are highlighted and discussed in the context of missed opportunities within these industries. Finally, the authors assert that a cohesive and organized industry is necessary to position EAP and work-life services to meet the demands of a changing workplace and to establish themselves as indispensable versus a commodity.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123130556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Manderscheid, D. Masi, George Watkins, C. Carroll, Evelyn Santiago-Fernandez
{"title":"The Employee Assistance Industry Alliance","authors":"R. Manderscheid, D. Masi, George Watkins, C. Carroll, Evelyn Santiago-Fernandez","doi":"10.1300/J022V19N03_01","DOIUrl":"https://doi.org/10.1300/J022V19N03_01","url":null,"abstract":"Abstract The employee assistance industry faces unique challenges as the behavioral health field continues to change. The following is a characterization of how collaboration is emerging around a national Employee Assistance Industry Alliance (hereafter called the Alliance) to provide leadership for the field. This article discusses the context in which the Alliance is developing and the initial vision for the Alliance. The context is divided into three components, epidemiology of disorder and care, and the Federal Substance Abuse and Mental Health Services Administration, known as SAMHSA, and the history of the Alliance.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127822570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}