{"title":"A Team-Based Approach to Developing Training, Documentation, and Communication for a Virtual Reality Space","authors":"Doralyn Rossmann","doi":"10.1145/3419944.3441167","DOIUrl":"https://doi.org/10.1145/3419944.3441167","url":null,"abstract":"This paper is a case study of a data visualization and virtual realities technologies space in a university library which had been misunderstood, underused, and neglected. Through an intense project-management effort involving stakeholders over the summer months, the space received a mutually-agreed upon purpose, and co-developed documentation, training, and communication strategies. As a result, the use of the space increased tenfold from the previous 3 years of operation and led to multiple new connections across campus with users of and researchers in virtual reality. This project demonstrates an effective method of re-envisioning the purpose of a space by engaging multiple stakeholders to gain a shared vision. Ultimately, this method can be employed by other institutions looking to improve use of a space or service","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132563498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Attempt of Automatic and Flexible Operation of Campus Equipment Using Bot Computing","authors":"Takashi Yamanoue","doi":"10.1145/3419944.3441163","DOIUrl":"https://doi.org/10.1145/3419944.3441163","url":null,"abstract":"An attempt of automatic and flexible operation of equipment in a campus is discussed. This operation was realized by Bot Computing, a framework for Internet of Things (IoT). Bot computing enables remote control of edge devices which are protected by NAT routers, from the Internet. Any electric appliance can be controlled using the combination of Bot Computing and an edge device with an Infra-Red (IR) transmitter, if the appliance has the IR remote controlled function. We can program the power-on time and the power-off time of any electric appliance, by writing a script on a Wiki page on the Internet, using the Bot Computing. We can change the program anytime, anywhere. We also can force turn on or force turn off the appliance anytime, anywhere. We have used this to realize a large digital signage system by using windows of a building at our university. The signage system displays university information at night. We could have planned operation of video projectors in a building. We could also have forced turn on video projectors and changed the plan of operation from the outside of the building, which is locked at night.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127244336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rebecca Klein, J. Hilscher, Clayton R. Mitchell, Greg Christie
{"title":"Endlessly Exhausting Possibilities: Pandemic Planning in Support Services","authors":"Rebecca Klein, J. Hilscher, Clayton R. Mitchell, Greg Christie","doi":"10.1145/3419944.3441223","DOIUrl":"https://doi.org/10.1145/3419944.3441223","url":null,"abstract":"With each new calendar or academic year, we hear platitudes like “the possibilities are endless!” Many of us in higher education have been anticipating coming changes as the industry undergoes a transformation. Yet no one expected a pandemic to strike and completely upend life as we knew it, hastening change and forcing us to re-envision and reinvent daily operations, on a weekly or even daily basis. How did the Campus Relations group in Drake University’s Information Technology Services respond to the pressure? The leadership team will share how we anticipated upcoming changes, developed contingency plans, adapted on the fly, and kept operations going. Did we exhaust all the possibilities? Or did the possibilities exhaust us? Attend our session and make your own determination!","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115236913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Preparation for Remote Activities in the University using Cisco Webex Education Offer","authors":"Tsuyoshi Akiyama, Hideo Masuda, Hiromi Yamaoka","doi":"10.1145/3419944.3441171","DOIUrl":"https://doi.org/10.1145/3419944.3441171","url":null,"abstract":"Face-to-face activities at universities have become difficult with the worldwide outbreak of COVID-19. In our university, we are making various efforts to prevent infection. In the first semester, all face-to-face classes were cancelled, and a remote lecture using LMS and a video conference system was conducted. In order to support remote activities, the university contracted Cisco Webex Education Offer in addition to the previously purchased Cisco Webex license. With this license, we made Cisco Webex available to all faculty and staff. In this paper, we will describe our knowledge related to the preparation of remote activities at universities in conjunction with the information infrastructure already reported, and report the contents.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121321435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shigekazu Katagiri, Takashi Yamanoue, Kazuki Yoshizu, S. Hira
{"title":"Preventing COVID-19 Infection in a University Using Office 365","authors":"Shigekazu Katagiri, Takashi Yamanoue, Kazuki Yoshizu, S. Hira","doi":"10.1145/3419944.3441219","DOIUrl":"https://doi.org/10.1145/3419944.3441219","url":null,"abstract":"Preventing COVID-19 infection in a university using a cloud computing service, Microsoft Office 365, is discussed. In order to start in-person classes safely, our university decided to survey health status of every student and staff member, every day. The student or the staff member is asked to not to come to campus if there is a symptom of COVID-19 infection or if they did not fill out the survey sheet daily for two weeks. If there are no symptom of COVID-19 for two weeks, there is almost no possibility of infection of COVID-19 or the person had recovered from the infection. The survey data is collected and analyzed with Office 365 to minimize time and effort. In addition to the survey, we made the class seat assignment sheets using our academic affair system and Excel. The assigned seats were used in order to coduct contuct tracing if a student tested positive with COVID-19.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128735332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Centralizing Server and Workstation Provisioning, Configuration, and Management with Foreman and Puppet.","authors":"Kyle Vonblohn","doi":"10.1145/3419944.3440727","DOIUrl":"https://doi.org/10.1145/3419944.3440727","url":null,"abstract":"As a lone system administrator, efficiency is key. As our Computer Science and Digital Forensics programs grew, and student enrollment continued to increase, one thing became clear: I needed a better way to control the provision / configure / management lifecycle of our servers and workstations. This paper will chronicle the journey from several disparate systems to a single console capable of managing the entire lifecycle of both servers and workstations. From Zero-touch provisioning of bare metal and virtual machines, to ensuring up-to-date configurations, as well as software deployment across both Windows and Linux systems alike.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116322395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Everything Counts: Making a Difference with Inclusive Words","authors":"Mo Nishiyama","doi":"10.1145/3419944.3441222","DOIUrl":"https://doi.org/10.1145/3419944.3441222","url":null,"abstract":"How would you feel if your workplace uses everyday language which triggers, offends, or otherwise makes you feel unwelcome? Do uncomfortable terminology affect the level of trust within your team and colleagues? And do you wonder why we don't do anything about problematic language in professional workplaces? In light of anti-racism movement of 2020, many corporations and organizations took action to focus inward and look at systemic and institutionalized racism within their entities. The Information Technology Group at Oregon Health & Science University was no exception, as we took action on oppressive, discriminatory, and exclusionary terminologies which we encountered in IT. Our efforts included going beyond changing the language used in documentation: we also educated our colleagues and implored our vendors to update their documents when we found problematic language.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130337387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital Natives and Other Mythical Beasts","authors":"S. Zvacek","doi":"10.1145/3419944.3440726","DOIUrl":"https://doi.org/10.1145/3419944.3440726","url":null,"abstract":"Tales abound in popular magazines and academic publications of technologically savvy adolescents with near-magical powers. Whether celebratory or despairing, however, claims and assumptions about these roaming packs of digitally-nimble young people are often based on flawed – or nonexistent – research. Concurrently, educators may find themselves pursued by shadowy specters of what “everybody knows” about teaching, learning, students, and all things brain-ish. “But, does it really matter,” you might ask, “if a student believes that humans have a shorter attention span than a goldfish?” Short answer: Yes, it does matter, indeed. This presentation will propose a longer answer to that question by unearthing the sources of these legends, shining the light of day on the true nature of such creatures, and offering strategies for combating the pernicious effects of their influence. (Torches and pitchforks optional.)","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132439759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Supporting the Rapid Adaptation to Remote Teaching Modality: Software and Hardware Edition","authors":"Dan R. Herrick","doi":"10.1145/3419944.3441175","DOIUrl":"https://doi.org/10.1145/3419944.3441175","url":null,"abstract":"During the COVID-19 pandemic, the University of Colorado Boulder teaching activities shifted rapidly to a remote and HyFlex model. Neither campus technology infrastructure nor the bulk of instructors were prepared for this extremely rapid change in teaching models. In response to the impacts on campus operations in the Spring 2020 semester, and subsequent plans to begin the Fall 2020 semester by teaching in a mixed environment, the Office of Information Technology (OIT) developed 23 rapid-response projects and collaborative activities. This presentation highlights those projects relating to personal computing software and hardware resources for instructors. This includes developing new software delivery strategies, adapting software licensing to fit rapidly evolving instructional needs, and providing computers and peripherals to instructors outside the normal range of provisioning. All these were done in response to COVID-19 impacts on campus operations and the subsequent plan to begin the Fall 2020 semester by teaching in a mix of traditional on-premise, newly remote, and highly-flexible environments.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"100 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123208982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kazuhiro Mishima, Takahiro Nemoto, Yoichi Hagiwara, T. Tsujisawa
{"title":"Design and Implementation of the Cisco Webex System Based on Self-service Sign-up Using G Suite for Rapid Deployment","authors":"Kazuhiro Mishima, Takahiro Nemoto, Yoichi Hagiwara, T. Tsujisawa","doi":"10.1145/3419944.3441168","DOIUrl":"https://doi.org/10.1145/3419944.3441168","url":null,"abstract":"Following the spread of the new coronavirus (COVID-19), there is a growing requirement for online class at universities and other educational institutions. Information Media Center (IMC) at Tokyo University of Agriculture and Technology (TUAT), provides Google G Suite for Education, which can be used by all faculty members and students of our university. G Suite provides a service called Google Meet, which can be used for remote meetings. However, since Meet is somewhat inferior in terms of functionality as a web conferencing system, it is expected to have some barriers for the smooth class management by faculty members. Therefore, IMC considered that Cisco Webex Training could be a choice for effective online class use. First of all we discuss the functionality of Cisco Webex Training in this paper. A product version of some web conferencing systems such as Webex can be easily implemented for a large-scale environment by working together with a university’s integrated authentication system. However, in order to do this, it is necessary to renovate the existing authentication system. It also coincides with the end of the fiscal year in Japan’s budget period. In this situation, online classes are also an important issue that needs to be implemented quickly for COVID-19 measures. From these situations, renovations and cost incurrence for coordination should be kept to a minimum. Therefore, IMC starts preparations for a small-start implementation of the system. First, we built a system that allows users to open an account for the Webex system by signing up, and then users can start the service by self-service when they need it. This system consists of a combination of the Webex system and the various services included in G Suite, and is ready for use when both services are available. In this paper, we also provide a brief description of the process of building the system and the details of the system. By proposing an introduction method that is different from the linking the authentication system normally used to deploy the Webex system, we can propose a new use case for the university community.","PeriodicalId":240233,"journal":{"name":"Proceedings of the 2021 ACM SIGUCCS Annual Conference","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134401509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}