Turyzm/Tourism最新文献_第3页

Innovation culture as a premise for engaging and memorable tourist experiences through gamification 以创新文化为前提，通过游戏化打造引人入胜、令人难忘的旅游体验

Turyzm/Tourism Pub Date : 2023-11-24 DOI: 10.18778/0867-5856.33.2.07

S. Mileva

{"title":"Innovation culture as a premise for engaging and memorable tourist experiences through gamification","authors":"S. Mileva","doi":"10.18778/0867-5856.33.2.07","DOIUrl":"https://doi.org/10.18778/0867-5856.33.2.07","url":null,"abstract":"The purpose of the article is to research the impact of innovativeness and innovation culture as premises for effective gamification at destination level. The main hypothesis defended is that innovation culture and gamification can be powerful tools for tourism destination management. By creating a culture that supports innovation and implementing gamification strategies, tourism destinations can enhance their competitiveness, attract more tourists and improve the overall tourism experience. Bulgaria has been selected as the tourism destination for analysis. The methodology combines desk research with key informant surveys. The first survey is about innovativeness and innovation culture and the second is about destination gamification. Both include 18 informants, representing the travel and hospitality sectors in Bulgaria. The main findings are that innovation culture and gamification can be powerful tools for tourism destination management. The contribution is a first attempt to link innovation culture with destination management and the use of gamification as a tool for memorable tourist experiences. The article contains data and gives practical insights reflecting the Bulgarian perspective in the field.","PeriodicalId":240159,"journal":{"name":"Turyzm/Tourism","volume":"16 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139239489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Crisis-Led Transformation or No Transformation at All? A Multifaceted Inquiry towards Destination Recovery 危机主导的转型还是根本不转型?对目的地恢复的多方面调查

Turyzm/Tourism Pub Date : 2023-06-26 DOI: 10.18778/0867-5856.33.1.12

Ramjit Singh, Jeet Dogra, M. Mir, Venkatanaidu Karri

{"title":"Crisis-Led Transformation or No Transformation at All? A Multifaceted Inquiry towards Destination Recovery","authors":"Ramjit Singh, Jeet Dogra, M. Mir, Venkatanaidu Karri","doi":"10.18778/0867-5856.33.1.12","DOIUrl":"https://doi.org/10.18778/0867-5856.33.1.12","url":null,"abstract":"Though there has been an upward rise in the number of publications on COVID-19, tourism and hospitality, researchers have turned a blind eye towards conducting a multifaceted stakeholder assessment of its impact on a given destination and the possible effects of recent developments on the destination’s recovery. To address the latent gap, this study first attempts to assess the impact of COVID-19 on various aspects of a destination’s businesses, workforce and the local community. Taking into consideration the recent pharmaceutical developments and ease in travel restrictions, it then explores the effects of such an intervention on the destinations’ recovery process. 142 valid questionnaires were collected from employees of travel agents, tour operators, transport operators and hotels in the northern part of India. Subsequently, PLS-SEM (partial least squares structural equation modeling) was applied using SmartPLS to test the proposed hypotheses. Through two individual studies in September 2020 and November 2021 i.e. at different stages of the pandemic, this study not only offers insights into the current status of destination recovery but also tests the validity and applicability of recent publications, their proposed recommendations and future practices. Recovery at a destination was found to be a result of the recovery of its businesses, workforce and community. These factors also had positive and negative impacts on each other. The article further suggests the low transformational ability of the pandemic in the context of tourism and hospitality. It is amongst the first few studies to have carried out a temporal assessment of stakeholders for an investigation into the pandemic’s impact on destinations in addition to their recovery.","PeriodicalId":240159,"journal":{"name":"Turyzm/Tourism","volume":"117 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123053488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Anomalies in the ‘Dark Side’ of Tourism: Resistance to Popular Sites in Samarinda, Indonesia 旅游业“黑暗面”中的异常现象:对印尼萨马林达热门景点的抵制

Turyzm/Tourism Pub Date : 2023-06-23 DOI: 10.18778/0867-5856.33.1.11

E. Kurniawan A., I. Irwansyah, Y. P. Hakim, D. Darma

引用次数: 0

Can A Woman Travel As A Woman? Perceptions of Travel Barriers to Women by Personality Trait 女人能以女人的身份旅行吗?人格特质对女性旅行障碍的认知

Turyzm/Tourism Pub Date : 2023-06-19 DOI: 10.18778/0867-5856.33.1.10

Canan Tanrısever, Ş. B. Karaset, Dilara Eylül Koç

引用次数: 0

Revisiting Perceived Determinants of Tourism Destination Competitiveness among Tourists: The Case of National Parks in Sarawak, Malaysia 重新检视游客对旅游目的地竞争力的感知决定因素:以马来西亚沙捞越国家公园为例

Turyzm/Tourism Pub Date : 2023-06-19 DOI: 10.18778/0867-5856.33.1.09

Jun-Zhou Thong, M. Lo, Thurasamy Ramayah, Abang Azlan Mohamad

{"title":"Revisiting Perceived Determinants of Tourism Destination Competitiveness among Tourists: The Case of National Parks in Sarawak, Malaysia","authors":"Jun-Zhou Thong, M. Lo, Thurasamy Ramayah, Abang Azlan Mohamad","doi":"10.18778/0867-5856.33.1.09","DOIUrl":"https://doi.org/10.18778/0867-5856.33.1.09","url":null,"abstract":"The present study aims to widen the existing literature by discovering potential determining factors at selected ecotourism destinations, primarily involving Bako, Niah, Kubah, Gunung Gading and Gunung Mulu National Parks. A closed questionnaire was answered by 188 respondents. Preliminary analyses were performed and partial least square structural equation modeling was employed as the analytical measure, thus discovering the significant role of destination resource constructs in the enhancement of ecotourism competitiveness in Sarawak, Malaysia. The statistical findings of the current work revealed that endowed resources (natural resources and cultural heritage attractions), created resources (range of activities) as well as supporting resources (destination accessibility and quality of tourism services) lead to enhanced tourism destination competitiveness. The research adds to the growing body of knowledge examining the perspectives of tourists towards the determining factors of destination competitiveness, while providing meaningful insights for industry actors, thus enabling effective planning of management and development. The present work offers empirical evidence that gives information for industry stakeholders, including business operators, policy makers and tourism planners in order for natural tourism destinations to prosper.","PeriodicalId":240159,"journal":{"name":"Turyzm/Tourism","volume":"38 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132532648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The impact of the COVID-19 pandemic on the pilgrimages of Konya Province inhabitants COVID-19大流行对科尼亚省居民朝圣的影响

Turyzm/Tourism Pub Date : 2023-06-12 DOI: 10.18778/0867-5856.33.1.08

Katarzyna Küçükkurma, E. Skowronek

{"title":"The impact of the COVID-19 pandemic on the pilgrimages of Konya Province inhabitants","authors":"Katarzyna Küçükkurma, E. Skowronek","doi":"10.18778/0867-5856.33.1.08","DOIUrl":"https://doi.org/10.18778/0867-5856.33.1.08","url":null,"abstract":"The article concerns the characteristics and assessment of the Mecca pilgrimage trends among the inhabitants of Konya Province (Türkiye) in 2017–2021, i.e. before and after the outbreak of the COVID-19 pandemic. Particular attention is paid to the impact of the pandemic on: (a) the tourism of the provincial inhabitants to Mecca, (b) the activities of local religious tourism operators, and (c) the sense of psychological discomfort in those who could not participate in a pilgrimage. The study concerned the inhabitants of Konya Province due to the deeply rooted conservatism and high religiosity distinguishing this society. The study was conducted through the methods of investigating sources, expert interview and diagnostic survey. The interviews were conducted at selected Konya travel agencies that organise pilgrimages and at the Konya Valiligi Mudurlugu il Muftulugu. In addition, using an online survey questionnaire, inhabitants of the province were asked if and how their level of psychological comfort was affected by not being able to make the pilgrimage to Mecca during the pandemic. The results showed that the pandemic significantly weakened the previously growing trend of pilgrimages to Islamic holy sites in the analysed community. It also elicited changes in the offers of local tour operators who were forced to open other destinations. To a lesser extent, it affected the feeling of discomfort of provincial inhabitants resulting from the lack of opportunity to make such trips.","PeriodicalId":240159,"journal":{"name":"Turyzm/Tourism","volume":"48 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132703904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Examining urban tourists’ attitudes: The case study of Belgrade (Serbia) 城市游客态度研究:以塞尔维亚贝尔格莱德为例

Turyzm/Tourism Pub Date : 2023-06-12 DOI: 10.18778/0867-5856.33.1.07

Milena Podovac, S. Ivanović, V. Milojica

{"title":"Examining urban tourists’ attitudes: The case study of Belgrade (Serbia)","authors":"Milena Podovac, S. Ivanović, V. Milojica","doi":"10.18778/0867-5856.33.1.07","DOIUrl":"https://doi.org/10.18778/0867-5856.33.1.07","url":null,"abstract":"Personal characteristics have an important role in shaping tourists’ attitudes. The purpose of this study is to examine tourists’ attitudes to elements of the tourist offer of the city of Belgrade, the main urban destination in the Republic of Serbia. The primary research aim is to examine the influence of these personal characteristics on such attitudes. A survey was conducted on a sample of 319 tourists, who visited the city. The collected data were processed in the statistical program SPSS25 while the formed hypotheses were tested using appropriate statistical tests. The research results indicated that tourists highly rated the diversity of the gastronomic offer and the quality of nightlife, while organized tours for visiting tourist attractions and the quality of traffic infrastructure were ranked as elements in which there are opportunities for improvement. Further, the research results showed that origin and education influenced differences in tourists’ attitudes. The theoretical and practical implications as well as research limitations are defined, and recommendations made for the future research based on the theoretical background and research results.","PeriodicalId":240159,"journal":{"name":"Turyzm/Tourism","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127625499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Opportunities for evaluation of sustainable tourism – assessing the availability of ETIS indicators in Poland 评估可持续旅游业的机会-评估波兰ETIS指标的可用性

Turyzm/Tourism Pub Date : 2023-05-05 DOI: 10.18778/0867-5856.33.1.06

A. Niezgoda

{"title":"Opportunities for evaluation of sustainable tourism – assessing the availability of ETIS indicators in Poland","authors":"A. Niezgoda","doi":"10.18778/0867-5856.33.1.06","DOIUrl":"https://doi.org/10.18778/0867-5856.33.1.06","url":null,"abstract":"The purpose of the article is to evaluate the possibilities of evaluating sustainable tourism in Polish tourist regions, in particular, through the use of ETIS indicators and to assess for the availability of data for their calculation in the nationwide statistical system. Qualitative research methodology was used to study the availability of ETIS indicators. A diagnostic type research procedure was adopted and the desk research method was used. In a situation where the data necessary for calculating a given indicator was not found in the available sources, primary research in the form of direct interviews with representatives of branches of Statistical Offices was used. In order to quantify the availability of ETIS indicators, a system for their evaluation was adopted and aggregate indicators were proposed for the evaluation of sections and individual criteria in the section, which is the author’s attempt to develop a unified system for evaluating sustainable tourism indicators. \u0000The results of the study showed that the availability of data for calculating ETIS indicators in Poland is not satisfactory. The lowest rating was given to the availability of indicators that facilitate the management of the resort, including the tourists’ satisfaction survey (section A). Also rated very low was the availability of indicators of the environmental impact of tourism in a resort (section D). The results obtained confirm the results of studies by other authors dealing with the issue of the real use of ETIS in tourist regions of other countries.","PeriodicalId":240159,"journal":{"name":"Turyzm/Tourism","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123885057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The musicscape in hotel businesses: Evidence from online reviews 酒店行业的音乐景观:来自在线评论的证据

Turyzm/Tourism Pub Date : 2023-04-28 DOI: 10.18778/0867-5856.33.1.05

Ozan Çatir

引用次数: 0

Content analysis of hotel reviews as a quality management tool: Preliminary verification of the SERVQUAL scale 酒店评价作为质量管理工具的内容分析:SERVQUAL量表的初步验证

Turyzm/Tourism Pub Date : 2023-04-15 DOI: 10.18778/0867-5856.33.1.03

Elżbieta Wąsowicz-Zaborek

{"title":"Content analysis of hotel reviews as a quality management tool: Preliminary verification of the SERVQUAL scale","authors":"Elżbieta Wąsowicz-Zaborek","doi":"10.18778/0867-5856.33.1.03","DOIUrl":"https://doi.org/10.18778/0867-5856.33.1.03","url":null,"abstract":"The purpose of this paper is to identify the main factors for the quality of hotel services and to verify the SERVQUAL measurement scale commonly used in the services sector. In order to achieve this goal, an innovative approach of quantitative and qualitative content analysis of reviews published by users of the reservation portals Hotels.com and Booking.com was used. The study was based on more than 167,000 opinions on 3,4,5-star hotels located in Warsaw. They were ‘scraped’ with an indexing robot. The research outlines a list of the most important topics raised in those comments which correspond to the factors of perceived service quality of hotels. Among these are location, room attributes, cleanliness, breakfast and staff. In addition, the most important criteria used by customers to describe each of the listed elements are also reported. The results made it possible to identify differences between the operationalization of the constructs indicated in the SERVQUAL scale and the descriptions of each factor in the spontaneous comments of internet users. Thus, the need for adjustment to the current operationalizations of the SERVQUAL model to better reflect the sentiments of consumers in the hotel industry, or even developing a completely new tool for measuring service quality, was demonstrated.","PeriodicalId":240159,"journal":{"name":"Turyzm/Tourism","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124953826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0