Angela K. Hollman , Timothy R. Obermier , Jesse R. Andrews
{"title":"A hard look at quality and policy from the lens of the rural internet consumer","authors":"Angela K. Hollman , Timothy R. Obermier , Jesse R. Andrews","doi":"10.1016/j.telpol.2024.102762","DOIUrl":"10.1016/j.telpol.2024.102762","url":null,"abstract":"<div><p>Utilizing a unique dataset of 296 mostly rural households in Nebraska, this study examines rural broadband satisfaction and the distribution of broadband types through two questions: Does reported household satisfaction with broadband connectivity differ with the access method? And how does the built environment influence the distribution of broadband technologies? Integrating detailed survey data on household satisfaction with high-resolution performance data, the novel dataset identifies significant variances in user satisfaction with five aspects of broadband quality, with fiber emerging as the highest rated across metrics. Additionally, k-means clustering analysis of the built environment—based on structure proximity and population density—reveals a series of nuanced relationships, including the effects of past and present regulatory action, that affect the current availability of broadband technologies in various rural locales. Employing these findings, we advocate for potential policy adjustments sensitive to rural built environment and user experience complexities, challenging the adequacy of current technology-agnostic approaches.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0308596124000594/pdfft?md5=696e8694cbc1ebdf6f4b32ec2168c2b2&pid=1-s2.0-S0308596124000594-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140778887","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The academic industry’s response to generative artificial intelligence: An institutional analysis of large language models","authors":"Nir Kshetri","doi":"10.1016/j.telpol.2024.102760","DOIUrl":"10.1016/j.telpol.2024.102760","url":null,"abstract":"<div><p>This paper examines academic institutions' heterogeneous initial responses to generative AI (GAI) tools like ChatGPT and factors influencing increased acceptance over time. GAI's disruptive nature coupled with uncertainty about impacts poses adoption challenges. However, external pressures from stakeholders seeking GAI integration contribute to changing attitudes. Actions of institutional change agents also drive growing acceptance by increasing awareness of GAI advantages. They challenge prevailing logics emphasizing assessments, proposing new values around employability and job performance. Additionally, academic institutions reevaluating GAI's value creation potential through applications and evolving business models contributes to favorable responses. The paper proposes an institutional theory framework explaining dynamics underpinning academic institutions' assimilation of GAI. It highlights how various mechanisms like external pressures, institutional entrepreneurs' theorization efforts justifying technology use, and internal sensemaking shape institutional norms and values, enabling academic systems' adaptation. The study informs policy and practice while directing future research toward validating propositions empirically and examining contextual dimensions including industry characteristics affecting GAI adoption.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140765647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital infrastructure empowerment and urban carbon emissions: Evidence from China","authors":"Kaicheng Liao , Juan Liu","doi":"10.1016/j.telpol.2024.102764","DOIUrl":"10.1016/j.telpol.2024.102764","url":null,"abstract":"<div><p>China is accelerating its entry into the digital age, and the contribution of digital infrastructure to the reduction of carbon emissions is becoming increasingly prominent. The influence mechanism of digital infrastructure on urban carbon emissions is empirically tested in this study from the standpoint of digital empowerment using panel data from 250 cities between 2008 and 2020. According to the study, digital infrastructure greatly lowers urban carbon emissions, with each additional mobile base station reducing carbon emissions by 36 tons. This conclusion remains robust even after controlling for endogeneity issues. The mechanism examination indicates that the decarbonization effect of digital infrastructure is mainly achieved by empowering enterprises, individuals, and governments with digital capabilities. Heterogeneity analysis reveals that the effects of digital infrastructure on carbon emissions vary after considering variations in the city's administrative hierarchy, industrial structure, and resource types in China. According to the study's findings, developing countries should expand digital infrastructure construction and fully harness its potential for energy saving and emissions reduction to meet their emission reduction targets. At the same time, differentiated emission reduction policies should be formulated to adapt to the heterogeneous characteristics among cities and ensure that emission reduction measures are effectively implemented in each city.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140755514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Model analysis on the economic impact of paid peering: Implications of the Netflix vs. SK broadband dispute","authors":"Toshiya Jitsuzumi","doi":"10.1016/j.telpol.2024.102736","DOIUrl":"https://doi.org/10.1016/j.telpol.2024.102736","url":null,"abstract":"<div><p>In April 2020, Netflix, Inc. and its Korean subsidiary Netflix Services Korea Ltd. filed a lawsuit against SK Broadband, Inc., seeking confirmation that there were no obligations to bear network costs. On June 25, 2021, the Seoul Central District Court rejected Netflix’s argument and acknowledged the existence of an obligation to negotiate fees. Netflix subsequently appealed the decision on November 5, 2021. However, on September 18, 2023, SK Broadband and parent SK Telecom suddenly announced in a joint statement with Netflix that they had agreed to establish a strategic partnership to end all disputes. This study provides an overview of the case, discusses the related concepts, and analyzes the meaning of the case outcome in terms of efficient resource allocation within the broadband ecosystem. A model analysis revealed that, with the freedom of price setting, the effect of introducing paid peering is neutral with respect to resource allocation; however, when that freedom is impaired, for example by price regulations or net neutrality obligations, the introduction of paid peering not only generates benefits for the introducing players and their customers but it also results in damage to overall social welfare. In addition, this study shows that paid peering can be used as a means of internalizing externalities when the external economies of network/content investment are considered. These arguments are expected to make a theoretical contribution to the debate on shifting the economic burden of network infrastructure to over-the-top players, and help the telecom regulator to better design universal broadband scheme.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140618846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The role of Video on Demand in stimulating broadband adoption","authors":"Raul Katz , Juan Jung , Fernando Callorda","doi":"10.1016/j.telpol.2024.102751","DOIUrl":"https://doi.org/10.1016/j.telpol.2024.102751","url":null,"abstract":"<div><p>In this paper we study the role of Video on Demand services (VOD) as drivers of broadband adoption. While the research literature has highlighted the importance of digital content, such as applications and Internet platforms, as a driver of broadband adoption, no studies have yet explored the specific contribution of VOD. We developed a worldwide database of VOD services launch by country since 2012 (including Netflix, Amazon Prime, Apple TV+, Disney+, Paramount+, and HBO Max) and explored their contribution as contributors to broadband adoption during the period. To do so, we relied on several empirical specifications including instrumental variables to control for reverse causality between broadband adoption and VOD services availability. Our results confirm that VOD services have been a key contributor to the increase of broadband connectivity, also helping to narrow down the digital divide especially in developing nations. In addition, VOD service offers have been associated with the gradual increase in the purchasing of broadband higher speed plans. Finally, there is a significant and positive increase in consumer surplus associated with the launch of VOD offers. This evidence points to the impact of VOD services on the digital economy as a stimulus for consumer acquisition of broadband services and therefore as a contributor to the revenues of broadband service providers.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140618847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Christopher Choy , Ellie Young , Megan Li , Lorrie Faith Cranor , Jon M. Peha
{"title":"Consumer-driven design and evaluation of broadband labels","authors":"Christopher Choy , Ellie Young , Megan Li , Lorrie Faith Cranor , Jon M. Peha","doi":"10.1016/j.telpol.2024.102717","DOIUrl":"10.1016/j.telpol.2024.102717","url":null,"abstract":"<div><p>This study examines the content and layout of the proposed broadband consumer disclosure labels mandated by the U.S. Federal Communications Commission (FCC). Our large-scale user study identifies key consumer preferences and comprehension factors through a two-phase survey of 2500 broadband internet consumers. Findings reveal strong support for broadband labels, but dissatisfaction with the FCC's proposed labels from 2016. Participants generally struggled to use the label for cost computations and plan comparisons. Technical terms confused participants, but providing participants with brief education made the terms useable. Participants desired additional information, including reliability, speed measures for both periods when performance is “normal” and periods when performance is much worse than normal, quality-of-experience ratings, and detailed network management practices. This feedback informed our improved label designs that outperformed the 2016 labels in comprehension and preference. Overall, consumers valued clear pricing and performance details, comprehensive information, and an easy-to-understand format for plan comparison. Requiring broadband service providers to deposit machine-readable plan information in a publicly accessible database would enable third parties to further customize how information is presented to meet these consumer needs. Our work additionally highlights the need for user studies of labels to ensure they meet consumer demands.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0308596124000144/pdfft?md5=4584ef55735b2a94242fe519700bee10&pid=1-s2.0-S0308596124000144-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140407403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yu-li Liu , Yanfei Wu , Changyan Li , Chuling Song , Wen-yi Hsu
{"title":"Does displaying one's IP location influence users' privacy behavior on social media? Evidence from China's Weibo","authors":"Yu-li Liu , Yanfei Wu , Changyan Li , Chuling Song , Wen-yi Hsu","doi":"10.1016/j.telpol.2024.102759","DOIUrl":"10.1016/j.telpol.2024.102759","url":null,"abstract":"<div><p>Internet protocol (IP) addresses are significant information that can reveal users' locations. However, users may not be aware of it since IP-related information is rarely displayed on social media around the globe. In March 2022, China unexpectedly implemented a regulation that compulsorily displays users' IP locations on a wide range of social media platforms such as Weibo. To explore how users perceive the new function and potential consequences of such policies, this study adopts a qualitative approach by applying privacy calculus theory to examine the factors that influence users’ privacy behavior in this context. The results suggest that users hold different privacy perceptions regarding IP location display. Moreover, the perceived costs for many users outweigh the benefits associated with IP location display, leading them to reduce their self-disclosure and prompting the adoption of privacy management strategies on Weibo.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140399377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Brussels Effect in Brazil: Analysing the impact of the EU digital services act on the discussion surrounding the fake news bill","authors":"Thales Martini Bueno , Renan Gadoni Canaan","doi":"10.1016/j.telpol.2024.102757","DOIUrl":"10.1016/j.telpol.2024.102757","url":null,"abstract":"<div><p>The May 2023 version of Brazil's <em>Fake News Bill</em> (FNB), a proposed new statutory framework for social media regulation, heavily referenced the EU's <em>Digital Services Act</em> (DSA). The literature on regulatory convergence points to the <em>Brussels Effect</em>, praising the EU for wielding unilateral soft power in shaping global regulations. Therefore, based on interviews with Brazilian experts who played a significant role in the regulatory discussion, this study applies Thematic Analysis to assess the DSA's impact on the FNB draft. The article finds limited Brussels Effect due to criticism of its incapacity to address local platform liability concerns and the absence of economic and legal drivers for convergence with EU regulation. Despite this, the study highlights the DSA's positive influence on the local debate in promoting democratic and human rights principles, leveraging the European legislative process to enrich local discussions. Finally, local political factors contributed to a narrative that differed from the DSA, framing the FNB not only as a tool against disinformation, but also as a means to protect democracy. This paper offers an unprecedented case study of the Brussels Effect reach on the global-south, presenting limitations of the EU benchmark when transposed to other regulatory and political contexts.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0308596124000545/pdfft?md5=813ceb65ab853475c209d190ebdf3e18&pid=1-s2.0-S0308596124000545-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140403964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tapio Savunen, Pekka Kekolahti, Petri Mähönen, Heikki Hämmäinen, Kalevi Kilkki
{"title":"Mobile network operators’ business risks in next-generation public safety services","authors":"Tapio Savunen, Pekka Kekolahti, Petri Mähönen, Heikki Hämmäinen, Kalevi Kilkki","doi":"10.1016/j.telpol.2024.102733","DOIUrl":"10.1016/j.telpol.2024.102733","url":null,"abstract":"<div><h3>Field of research</h3><p>This research falls under the field of mobile broadband 4G/5G networks for public safety communications and focuses specifically on the public safety services business of mobile network operators (MNOs).</p></div><div><h3>Purpose</h3><p>This research contributes a qualitative model of MNOs’ business risks in providing public safety services. The risk assessment covers the business model used in European public safety mobile broadband projects.</p></div><div><h3>Methods and data</h3><p>A qualitative method was chosen for the research. The risk model used was an influence diagram with the causal taxonomy of risk, which is commonly used for qualitative and quantitative causal models based on Bayesian networks. The Delphi method was employed through the use of an expert panel to create the risk model. The expert panel's risk assessment was conducted using a case study that followed the model of European public safety projects.</p></div><div><h3>Findings</h3><p>The risk model shows that business risks are, in many ways, a threat to the financial goals of MNOs' public safety business. These risks could result in additional costs, contractual penalties, and lost service revenue. Additionally, there is potential for negative impacts on MNOs’ regular business, which can lead to a loss of market share and revenue.</p></div><div><h3>Value</h3><p>This research provides new insights into MNOs’ business risks in next-generation public safety services. Procurement authorities are advised to use the results in the business model and contract planning for public safety procurements. MNOs can gain advantages from these results by enhancing their understanding of the potential business risks, their consequences, and how to control and mitigate them in public safety projects.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0308596124000302/pdfft?md5=8875401cbc52c1c4348a3bfc828e81f6&pid=1-s2.0-S0308596124000302-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140400015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Law in orbit: International legal perspectives on cyberattacks targeting space systems","authors":"Brianna Bace , Yasir Gökce , Unal Tatar","doi":"10.1016/j.telpol.2024.102739","DOIUrl":"10.1016/j.telpol.2024.102739","url":null,"abstract":"<div><p>Space sector systems enable numerous critical functions and are often integrated into existing telecommunications infrastructure to enhance network connectivity coverage and capacity. Amid escalating cyber threats, this paper examines the application of international law to cyber operations targeting space infrastructure, addressing a critical gap in discourse. While declarations by global entities affirm the applicability of international law to cyberattacks, the complexities of cyberspace, compounded by the unique aspects of space infrastructure, pose challenges in implementation. Recognizing the absence of global cyber law and a lack of customary international law regarding cyber operations on space infrastructure, this study provides one of the first legal examinations via case analysis of cyberattacks on space infrastructures, both terrestrial and orbital, through the lens of international humanitarian law, the law of armed conflict, and outer space law. This paper adopts a comprehensive approach, considering perspectives from differing national stances as we review three main principles of international law: the general principle of sovereignty, the prohibition of intervention, and the prohibition of the use of force. Based on our analysis of three hypothetical but realistic cyber operation scenarios, international law can apply to cyberattacks on space infrastructure, and violations can occur if all conditions of a given law are met and attribution can be made to a state actor. Yet, applying these laws in a cyber context has proven to cause some complexities and disagreements, and it would be a mistake to ignore the reality that there is still significant ambiguity and varying interpretations, which could impede the unequivocal enforcement and application of these laws in such scenarios.</p></div>","PeriodicalId":22290,"journal":{"name":"Telecommunications Policy","volume":null,"pages":null},"PeriodicalIF":5.6,"publicationDate":"2024-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140274074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}