Emotion-Based Approaches to Personnel Management最新文献

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Emotions in Organisational Behaviour 组织行为中的情绪
Emotion-Based Approaches to Personnel Management Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8398-1.ch001
{"title":"Emotions in Organisational Behaviour","authors":"","doi":"10.4018/978-1-5225-8398-1.ch001","DOIUrl":"https://doi.org/10.4018/978-1-5225-8398-1.ch001","url":null,"abstract":"In this chapter, the authors cover the basic concepts around emotion. In particular, they present an historical introduction of emotion theories, while offering several definitions of emotion, as well as research findings in the past decades. You will be introduced to the major exponents of emotion theory, such as Darwin, James, Freud, Arnold, Lange, Averill, Hochschild, and many more. At the end of the chapter, the reader should have a better understanding of the theoretical background needed to appreciate the importance of emotion in the workplace. After the conclusions, there is a comprehensive section of further readings, for those who would like to learn more about these topics.","PeriodicalId":208275,"journal":{"name":"Emotion-Based Approaches to Personnel Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134114870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PBL Training and Hiring for Vision PBL培训和招聘的愿景
Emotion-Based Approaches to Personnel Management Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8398-1.ch006
{"title":"PBL Training and Hiring for Vision","authors":"","doi":"10.4018/978-1-5225-8398-1.ch006","DOIUrl":"https://doi.org/10.4018/978-1-5225-8398-1.ch006","url":null,"abstract":"In this chapter, the authors present some original findings in relation to knowledge and personnel management. In particular, they argue that one of the major challenges modern organisations face is the ability to retain and make the most of their internal knowledge. Whether tacit or explicit, knowledge transfer is a key component of organisational success, and this should be enhanced through external and internal factors, such as individuals who benefit from an educational system that values a problem-based learning approach, and an “hiring for vision” attitude embedded in the organisation. Hiring for vision implies that employees are selected according to their technical skills, as well as their personality traits and values, which facilitate them to be active agents of the organisational culture.","PeriodicalId":208275,"journal":{"name":"Emotion-Based Approaches to Personnel Management","volume":"307 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114280645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Emotions in Change Management 变化管理中的情绪
Emotion-Based Approaches to Personnel Management Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8398-1.ch007
{"title":"Emotions in Change Management","authors":"","doi":"10.4018/978-1-5225-8398-1.ch007","DOIUrl":"https://doi.org/10.4018/978-1-5225-8398-1.ch007","url":null,"abstract":"In this chapter, the authors focus on emotion during a time of organisational change. While we read everywhere about disruptive change, transformational management, and similar topics, it is still not clear how organisations should go about such changes in their business models, processes, and procedures. The explore emotion management during transitions in the workplace, thus identifying general stages individuals go through, while offering practical tips to deal with them. Because different emotions can arise during a period of change, the authors introduce to the dynamics of power within the organisation, and how these can influence the success of change initiatives. In particular, they mention the hygge philosophy and the Theory U movement as practical examples of change management processes.","PeriodicalId":208275,"journal":{"name":"Emotion-Based Approaches to Personnel Management","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114227091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Future of Emotions in the Workplace 工作场所情绪的未来
Emotion-Based Approaches to Personnel Management Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8398-1.ch009
{"title":"The Future of Emotions in the Workplace","authors":"","doi":"10.4018/978-1-5225-8398-1.ch009","DOIUrl":"https://doi.org/10.4018/978-1-5225-8398-1.ch009","url":null,"abstract":"In this chapter, the topic of artificial intelligence in the organisation will be presented. First of all, the authors start looking at the state of art in AI, one of the hot topics of the last decades. After discussing the practical uses of artificial intelligence in the organisation, they introduce the concept of emotional artificial intelligence that is linked to the ability of a machine to interpret human behaviour and adapt their responses accordingly. Artificial intelligence also offers interesting solutions for emotion analytics to support decision making, and to predict individuals' behaviour, whether in marketing or personnel management, among others. However, all this potential has an ethical dark side, linked to privacy issues, the loss of jobs to machines, or other threats to humanity caused by improper use of technology. While exploring more about machine learning, the authors reflect on some of the modern questions we face.","PeriodicalId":208275,"journal":{"name":"Emotion-Based Approaches to Personnel Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128363055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Organisational Culture and Strategic Marketing 组织文化与战略营销
Emotion-Based Approaches to Personnel Management Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8398-1.ch008
{"title":"Organisational Culture and Strategic Marketing","authors":"","doi":"10.4018/978-1-5225-8398-1.ch008","DOIUrl":"https://doi.org/10.4018/978-1-5225-8398-1.ch008","url":null,"abstract":"In this chapter, the authors introduce the concept of emotion in marketing initiatives. In particular, they look at the way consumers react to emotions that arise from marketing campaigns and advertising. In this perspective, classic theories of consumer's emotional response are presented, and the reasons behind what we buy and why are analysed. Furthermore, they argue that marketers play with emotion to sell a specific product or need, while we, as individuals, tend to buy more stuff when we are not happy as a way to make us feel better. The authors also discuss the appeal certain brands have, whether because they represent a status symbol or we are genuinely more affectionate towards them for the experience they provide us. Lastly, the authors present some findings related to emotions after the buying process.","PeriodicalId":208275,"journal":{"name":"Emotion-Based Approaches to Personnel Management","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131174136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Emotions in the Workplace 职场情绪
Emotion-Based Approaches to Personnel Management Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8398-1.ch002
{"title":"Emotions in the Workplace","authors":"","doi":"10.4018/978-1-5225-8398-1.ch002","DOIUrl":"https://doi.org/10.4018/978-1-5225-8398-1.ch002","url":null,"abstract":"In this chapter, the authors build on the classic theories from the previous chapter to better understand the role of emotion in the workplace. They introduce the field of organisational behaviour, which deals with what people, as individuals or groups, do in an organisation, and how what they do affects the organisation itself. Although it would be impossible to present all matters related to organisational behaviour as a discipline, the authors discuss issues concerning diversity in the workplace, as well as considering personal attributes that can influence behaviour and decision making in the organisation. While offering a clear definition of moods versus emotion, they also tackle the impact of personality, personality traits, and values in the workplace.","PeriodicalId":208275,"journal":{"name":"Emotion-Based Approaches to Personnel Management","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133365364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 77
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