Emotions in Organisational Behaviour

In this chapter, the authors cover the basic concepts around emotion. In particular, they present an historical introduction of emotion theories, while offering several definitions of emotion, as well as research findings in the past decades. You will be introduced to the major exponents of emotion theory, such as Darwin, James, Freud, Arnold, Lange, Averill, Hochschild, and many more. At the end of the chapter, the reader should have a better understanding of the theoretical background needed to appreciate the importance of emotion in the workplace. After the conclusions, there is a comprehensive section of further readings, for those who would like to learn more about these topics.