Emotions in Change Management

Abstract

In this chapter, the authors focus on emotion during a time of organisational change. While we read everywhere about disruptive change, transformational management, and similar topics, it is still not clear how organisations should go about such changes in their business models, processes, and procedures. The explore emotion management during transitions in the workplace, thus identifying general stages individuals go through, while offering practical tips to deal with them. Because different emotions can arise during a period of change, the authors introduce to the dynamics of power within the organisation, and how these can influence the success of change initiatives. In particular, they mention the hygge philosophy and the Theory U movement as practical examples of change management processes.