JURNAL PENDIDIKAN DAN KELUARGA最新文献_第5页

pengaruh kualitas pelayanan receptionist terhadap kepuasan tamu di hotel pusako bukittinggi receptionist服务的质量对我们在monto bukithigh酒店的客人满意度的影响

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-12-29 DOI: 10.24036/jpk/vol10-iss1/508

yandri andika rahmat

{"title":"pengaruh kualitas pelayanan receptionist terhadap kepuasan tamu di hotel pusako bukittinggi","authors":"yandri andika rahmat","doi":"10.24036/jpk/vol10-iss1/508","DOIUrl":"https://doi.org/10.24036/jpk/vol10-iss1/508","url":null,"abstract":"Abstract This study aims to determine the effect of the quality of receptionist services on guest satisfaction at the Pusako Hotel Bukittinggi. This type of research is quantitative descriptive with associative causal methods. The purposive sampling used as many as 93 guests who had or were staying at Pusako Bukittinggi Hotel In the period of January-June 2017, data was collected through questionnaires with a Likert scale that had been tested for validity and reliability. The results obtained from this study are as follows: 1) Service Quality of Hotel Employees is in the poor category with a percentage value (58%), 2) Guest Satisfaction is in a less satisfied Category at Pusako Bukittinggi Hotel with a percentage value (53%). 3) The results of a simple linear regression test obtained a value of Fcount 29,667 with sig. 0,000 <0,05 which means that variable X can explain Y variable significantly. Furthermore, the regression coefficient is 0.383 at a significant level of 0.000 <0.05. This means that each increase of 1 unit of service quality will increase 0.383 guest satisfaction units, and the R square value of 0.246 means that the effect of variable X on Y variable is 0.246 (24.6%) while the remaining 75.4% is influenced by other factors. So the service quality variable affects the guest satisfaction variable, so Ha is accepted. Keywords: Service Quality, Guest Satisfaction","PeriodicalId":208220,"journal":{"name":"JURNAL PENDIDIKAN DAN KELUARGA","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116454465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Kepuasan Tamu Tentang Breakfast Di Royal Restaurant Grand Royal Denai Hotel Bukittinggi 客人对在武吉德皇家餐厅的早餐的满意度

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-12-29 DOI: 10.24036/JPK/VOL10-ISS1/515

Indah Septiani Putri, Y. Yuliana

引用次数: 0

Pengaruh Proporsi Pati Bengkuang dan Tepung Kentang Terhadap Hasil Jadi Masker Perawatan Kulit Wajah 马铃薯淀粉和马铃薯淀粉对面部皮肤护理面膜的影响

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-12-29 DOI: 10.24036/JPK/VOL10-ISS2/534

V. Amalia

{"title":"Pengaruh Proporsi Pati Bengkuang dan Tepung Kentang Terhadap Hasil Jadi Masker Perawatan Kulit Wajah","authors":"V. Amalia","doi":"10.24036/JPK/VOL10-ISS2/534","DOIUrl":"https://doi.org/10.24036/JPK/VOL10-ISS2/534","url":null,"abstract":"Facial skin problems such as blemishes, black spots, dull skin, premature aging and so on, require more optimal treatment, one of them using a mask Facial skin masks are one type of traditional cosmetics that can be used as a facial treatment to maintain the health of facial skin, namely by using yam starch and potato flour. The purpose of this study was to describe the various proportions of the results of the yam starch mask and potato flour with indicators of aroma, stickiness and panelist preference level and to analyze comparisons to assess the best proportion. This research is a research with true experimental method. The oup consisted of the results of the masked starch mask and potato flour with the proportion of 10g and 40g (X1), the proportion of 20g and 30g (X2) and the proportion of 30g and 20g (X3). The type of data used in this study is primary data. Data analysis techniques using ANOVA analysis and using Duncan's analysis as a further test. The results of the hypothesis test state that the price of F count> F table (27,271> 3,110) this proves that the hypothesis that reads \"There are differences in the proportion of yam and potato starch (10g: 40g), (20g: 30g) and (30g: 20g) starch on the results of the facial skin care mask seen from the aroma, stickiness, and level panelist's preference \"received at 95% significancy. \u0000Keywords: masks, starch, potato","PeriodicalId":208220,"journal":{"name":"JURNAL PENDIDIKAN DAN KELUARGA","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115070879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENERAPAN QUALITY CONTROL DI LAUNDRY HOTEL BASKO PADANG

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-12-29 DOI: 10.24036/jpk/vol10-iss1/519

D. R. Sari

{"title":"PENERAPAN QUALITY CONTROL DI LAUNDRY HOTEL BASKO PADANG","authors":"D. R. Sari","doi":"10.24036/jpk/vol10-iss1/519","DOIUrl":"https://doi.org/10.24036/jpk/vol10-iss1/519","url":null,"abstract":"Abstract. Penelitian ini bertujuan untuk mengetahui Penerapan Quality Control Di Laundry Hotel Basko Padang. Penelitian ini terdiri dari lima Indikator dari lima indikator itu hanya 1 yang di teliliti dari lima indikator tersebut. Dari lima indikator itu hanya Proses kerja di laundry Hotel Basko Padang saja yang di teliti. Jenis penelitian ini adalah penelitian deskriptif dengan pendekatan data kualitatif. Penentuan informan peneliti dengan purposive sampling yaitu 1 orang Manager Laundry, 1 orang Supervisor Laundry, 2 orang karyawan operasional Laundry Hotel. Pengumpulan data melalui wawancara,observasi, dan dokumentasi. Teknik analisis data yang di gunakan yaitu dengan dengan cara reduksi data, penyajian data dan kesimpulan. Berdasarkan hasil peneliti secara umum penerapan Quality Control Di Laundry Hotel Basko Padang yang di lihat dari Proses Laundry berupa: Taking Order yang di lakukan oleh Order Taker maupun dari karyawan Laundry itu sendiri, Pengambilan Pakain (picking-up), Pengecekkan dan Pemberian Identitas (cheking dan marking), Pencucian (washing), Pemerasan (extracting), Proses Pengeringan (drying), Proses Penyetrikaan (Pressing), Pengepakan (parking/finishing), Pengantaran (Delivering).Kata Kunci: Penerapan Quality Control Di Laundry Hotel Basko Padang","PeriodicalId":208220,"journal":{"name":"JURNAL PENDIDIKAN DAN KELUARGA","volume":"83 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123510078","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Di Daima Hotel Padang 工作满意度对食品区Daima酒店员工绩效的影响

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-12-29 DOI: 10.24036/JPK/VOL10-ISS1/516

Viola Witya Santika, Yuliana Yuliana

引用次数: 0

PERILAKU KONSUMEN REMAJA DALAM MENGKONSUMSI MAKANAN CEPAT SAJI DI PIZZA HUT BASKO GRAND MALL PADANG 青少年消费者行为在必胜客大购物中心的披萨屋购买快餐

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-06-29 DOI: 10.24036/JPK/VOL9-ISS2/59

Maswati Maswati, Wirnelis Syarif, Wiwik Gusnita

引用次数: 0

PENGARUH SUBTITUSI JAGUNG MANIS TERHADAP KUALITAS DADIAH 玉米糖替代对达迪亚的质量的影响

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-06-29 DOI: 10.24036/jpk/vol9-iss2/83

fatmawati fatmawati fatmawahttp, Anni Faridah, Elida Elida

引用次数: 2

PENILAIAN PROGRAM DIPLOMA TATABUSANA TERHADAP PEMBENTUKAN SIKAP DAN PEMIKIRAN BERWIRAUSAHA ALUMNI 校友思维和态度形成的服装文凭项目评估

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-06-29 DOI: 10.24036/JPK/VOL9-ISS2/80

Ernawati., Nor Aishah Buang

引用次数: 0

STRATEGI PROMOSI MELALUI MEDIA PERIKLANAN DESA WISATA KUBU GADANG KOTA PADANG PANJANG 这是一种通过长巴东市旅游村广告宣传的战略

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-06-29 DOI: 10.24036/JPK/VOL9-ISS2/119

N. Putri, Silfeni Silfeni, Feril Ferdian

{"title":"STRATEGI PROMOSI MELALUI MEDIA PERIKLANAN DESA WISATA KUBU GADANG KOTA PADANG PANJANG","authors":"N. Putri, Silfeni Silfeni, Feril Ferdian","doi":"10.24036/JPK/VOL9-ISS2/119","DOIUrl":"https://doi.org/10.24036/JPK/VOL9-ISS2/119","url":null,"abstract":"The purpose of this research is to analyze the promotion strategy through advertising media at Desa Wisata Kubu Gadang Kota Padang Panjang view from 3 indicator: print media, electronic media, outdoor media. The research is a descriptive qualitative with survey method. Determination of informant using purposive sampling and snowball sampling. The purposive sampling technique involving 2 informant from tourism govermant and 2 informant from desa wisata Kubu Gadang Kota Padang Panjang manager then snowball sampling technique involving 3 informant from desa wisata Kubu Gadang Kota Padang Panjang visitor. Technique of collecting data is done by interview, observation, and documentation. The results of this study indicate that: 1) the strength of promotion advertising are: news paper easy to get, the picture quality on brochure have a good and interesting, radio can be heard anywhere, television give information through sound and picture, desa wisata Kubu Gadang also have a website and a big billboard with a perfect lighting. 2) the weakness of promotion advertising are: there was no promotion through a brochure, there was no update on the Kubu Gadang’s website, the billboard was vulnerable of damage. 3) the opportunities of promotion advertising are: there are many people who still interest to read the newspaper and brochure, there are many people who interest of internet using, many people can see the outdoor media as if billboard and baliho. 4) the threats of promotion advertising are: there are competitor through print media, television and outdoor media. The conclusion of The promotion strategy through advertising media at Desa Wisata Kubu Gadang Kota Padang Panjang is 1) making use of print media for promotion, 2) to increase the promotion thourgh radio, television and website/internet, 3) making advertising through outdoor media as if billboard and baliho.","PeriodicalId":208220,"journal":{"name":"JURNAL PENDIDIKAN DAN KELUARGA","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131197142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

STRATEGI PENGEMBANGAN AKTIVITAS WISATA DI OBJEK WISATA IKAN SAKTI SUNGAI JANIAH KABUPATEN AGAM 教会选区一项旅游活动发展战略

JURNAL PENDIDIKAN DAN KELUARGA Pub Date : 2018-06-29 DOI: 10.24036/JPK/VOL9-ISS2/114

Randi Hidayat, Yuliana Yuliana, Hijriyantomi Suyuthie

{"title":"STRATEGI PENGEMBANGAN AKTIVITAS WISATA DI OBJEK WISATA IKAN SAKTI SUNGAI JANIAH KABUPATEN AGAM","authors":"Randi Hidayat, Yuliana Yuliana, Hijriyantomi Suyuthie","doi":"10.24036/JPK/VOL9-ISS2/114","DOIUrl":"https://doi.org/10.24036/JPK/VOL9-ISS2/114","url":null,"abstract":"This research aims to formulate a development strategy that consists of strengths, weaknesses, opportunities and threats of tourism activities in the tourism object Ikan Sakti Sungai Janiah. This research is a descriptive research with qualitative data. Data collection techniques in this research were conducted by using the method of interviewing, observation and documentation involving several informants by using purposive sampling technique. The results of this study indicate that: 1) The strength of the development of tourism activities in the tourism object Ikan Sakti Sungai Janiah is the existence of a supportive land, there has been a conscious group of tourism, beautiful atmosphere and uniqueness of tourist attractions and traditions that are not owned by other regions. 2) The weakness of the development of tourism activities in the tourism object Ikan Sakti Sungai Janiah is the land that still belongs to the community, not regular art and cultural events, the security of tourists wich are not guaranteed and the lack of capital and community skills. 3) Opportunities from the development of tourism activities in the tourism object Ikan Sakti Sungai Janiah is the availability of new employment opportunities for the community, adding tourist attractions supporting facilities, the cooperation between various agencies, and the emergence of groups that support tourism activities. 4) The threat of tourism activity in the tourism object Ikan Sakti Sungai Janiah is the increasing of waste, the destruction of the environment, the emergence of groups that disturb the security of tourists, and illegal traders. Strategy of development of tourism activity in the tourism object Ikan Sakti Sungai Janiah is a) to maximize the surrounding potential of land and human resources, b) cooperate with various institutions and community, c) optimize the participation of various circles related to tourism activities, d) adding supporting facilities for the smoothness of tourism activities.","PeriodicalId":208220,"journal":{"name":"JURNAL PENDIDIKAN DAN KELUARGA","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125115207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0