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2014 11th International Conference on Service Systems and Service Management (ICSSSM)最新文献

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How to reduce credit discrimination against SME: From G2B information sharing 如何减少对中小企业的信贷歧视:从G2B信息共享看
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874092
S. Mei, Guo Wen-bo
{"title":"How to reduce credit discrimination against SME: From G2B information sharing","authors":"S. Mei, Guo Wen-bo","doi":"10.1109/ICSSSM.2014.6874092","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874092","url":null,"abstract":"Different form developed countries, \"discrimination of SME\" in China derives either from scale or from ownership. To reduce the discrimination in China, firstly the behavior of discrimination and the objects of three parts in SME lending have been identified by attribution analysis, which becomes the basis of E-government service network design; Then, based on policies and regulations in China, the paper constructed the service value network of inter-organizational information sharing, and designed E-government service system in SME lending screening and the monitoring, as a new perspective to solve the problem of the discrimination. This study provide a reference for developing country which has a similar \"discrimination of SME\" and a same conditions of credit information.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"101 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120865400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Pricing strategy of retailer-sponsored gift card in supply chain 供应链中零售商赞助礼品卡的定价策略
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874059
Wei Wang, Jingming Pan
{"title":"Pricing strategy of retailer-sponsored gift card in supply chain","authors":"Wei Wang, Jingming Pan","doi":"10.1109/ICSSSM.2014.6874059","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874059","url":null,"abstract":"Due to fierce market competition, businesses take a variety ways of promotions. Among them, gift card is widely used in major businesses. In this paper, we studied the pricing strategy of retailer-sponsored gift card. We develop a model depending on the wholesale price is fixed and the gift card redemption is increasing in gift card value. We explore the optimal retail price and the optimal gift card value and get the profits of retailer, manufacturer and the supply chains. Finally, we do a comparative static analysis to explore the implications of taking gift card to manufacturer, retailer and consumers.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123956800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Mechanism design for enterprise transportation outsourcing based on combinatorial auction 基于组合拍卖的企业运输外包机制设计
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874140
Chen Cheng
{"title":"Mechanism design for enterprise transportation outsourcing based on combinatorial auction","authors":"Chen Cheng","doi":"10.1109/ICSSSM.2014.6874140","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874140","url":null,"abstract":"In order to reduce logistics costs, plenty of enterprises outsource transportation service to a third logistics service provider. As transportation involves a number of routes, outsourcing may be distributed to several logistics service providers. In this paper, combinatorial auction and mechanism design theory are introduced to transportation routes planning. logistics service providers are selected by bidding. A feasible mechanism maximizes the common profits of both the enterprise and logistics service providers are designed. The mechanism satisfies incentive compatibility, individual rationality and ex post budget balance. Besides, an available algorithm is proposed for solving such a problem.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125964531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
A multinomial logistic model for ranking technical efficiency of public project 公共项目技术效率排序的多项logistic模型
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943378
Zezhao Liu, Q. Zhang
{"title":"A multinomial logistic model for ranking technical efficiency of public project","authors":"Zezhao Liu, Q. Zhang","doi":"10.1109/ICSSSM.2014.6943378","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943378","url":null,"abstract":"Ranking efficiency of large projects based on Data Envelopment Analysis (DEA) could be used for grouping decision-making units. Utilizing the expert score tool on super efficiency results, we propose a multinomial regression model which aims to achieve the selection purpose of new public constructed projects. The efficiency of decision making units represented is estimated using the nonparametric frontier model of DEA and statistical inference for estimators is based on bootstrap. Conclusion is conducted that it ought to have at least one influential environmental factor that plays significant roles in terms of ranking public projects performance. And the method would be beneficial to the government decision-making process in public resource allocation and operation problems.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124745813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Accounting conservatism and corporate financial constraint — A research based on two conservatism perspectives 会计稳健性与企业财务约束——基于两个稳健性视角的研究
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943384
Liyan Feng, Xiang Xiao, Tianjiao Zhao, Yi Wang
{"title":"Accounting conservatism and corporate financial constraint — A research based on two conservatism perspectives","authors":"Liyan Feng, Xiang Xiao, Tianjiao Zhao, Yi Wang","doi":"10.1109/ICSSSM.2014.6943384","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943384","url":null,"abstract":"This paper measured the accounting conservatism levels of 765 listed corporations between 2003 and 2010 through models such as cumulative accrual and income-expense matching, and adopted multi-index Logit regression to estimate the levels of corporate financial constraint, and found that enhancing the level of accounting conservatism can significantly lower corporate financial constraint. Furthermore, by dividing conservatism into conditional conservatism and non-conditional conservatism, it is discovered that non-conditional conservatism is endogenous to accounting system which can better alleviate corporate financial constraint than post-event conditional conservatism. The conclusions will inspire the listed corporations to improve accounting information quality for decreasing financial constraint.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128490335","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Research on file upload based on HTML5 基于HTML5的文件上传研究
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874102
Chen Xiaojin
{"title":"Research on file upload based on HTML5","authors":"Chen Xiaojin","doi":"10.1109/ICSSSM.2014.6874102","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874102","url":null,"abstract":"In Web applications, it is often needed to upload a file to the server. With current file upload methods, it is difficult to deal with large file uploaded and user experience is also bad. This paper introduces the principles and methods of files upload in the IIS environment and Java EE environment in detail. The FileList interface, Blob interface, File interface and FileReader interface in HTML5 on file operations are discussed in detail. A method of files upload using the interfaces in HTML5 on file operations is presented. This method applied to implement files upload has a better user experience.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127383432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Dynamic analysis on total factor productivity of agricultural and sideline food processing industry in China — An empirical study based on micro-enterprises data 中国农副食品加工业全要素生产率动态分析——基于微企业数据的实证研究
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874121
Liang Panpan, Gao Weicheng, Liu Huangjin
{"title":"Dynamic analysis on total factor productivity of agricultural and sideline food processing industry in China — An empirical study based on micro-enterprises data","authors":"Liang Panpan, Gao Weicheng, Liu Huangjin","doi":"10.1109/ICSSSM.2014.6874121","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874121","url":null,"abstract":"In this article, we examine the Total Factor Productivity (TFP) of agricultural and sideline food processing industries from the angle of microscopic, by constructing a Distance Function and Malmquist TFP index model. Our empirical work uses the unbalanced panel data of 545 sample companies of agricultural and sideline food processing industry in China, during the period of 2004 to 2007. The final results show that the TFP indices have a fluctuation within a narrow range, which mainly come from technical change rather than efficiency change during the report period. On the other hand, we find that the vast majority of agricultural and sideline food processing companies in our country are in the state of small scale and technical inefficiency.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127159695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
“We help people, but who help us?” An analysis of enterprise social work in China based on marketing positioning strategy “我们帮助别人，但谁来帮助我们呢?”基于营销定位策略的中国企业社会工作分析
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6874128
Xiaomei Xu
{"title":"“We help people, but who help us?” An analysis of enterprise social work in China based on marketing positioning strategy","authors":"Xiaomei Xu","doi":"10.1109/ICSSSM.2014.6874128","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6874128","url":null,"abstract":"Whether social workers can supply precise service is important in wiping out such obstacle as buyers' unawareness during enterprise social work practice in China. Firstly, from the perspective of service marketing, this paper discusses how to dominate a favorable position in customers' mind when selling social work service. Secondly, within the framework of marketing positioning strategy, this paper analyzes customers positioning, value proposition positioning and implementation. Finally, the case of Zhi Cheng Social Work is illustrated as a typical practice.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132875726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Service operation process optimization research in an outlet of Zhongtong express 中通快递某网点服务运营流程优化研究
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943343
Wang Bing-xin, Guo Hong-lian
{"title":"Service operation process optimization research in an outlet of Zhongtong express","authors":"Wang Bing-xin, Guo Hong-lian","doi":"10.1109/ICSSSM.2014.6943343","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943343","url":null,"abstract":"For the express outlets, the queuing problem is an unavoidable practical problem. Increasing the number of windows can reduce the waiting time of customers, but also increases the operating costs of express outlets. How to balance between them, determined the optimal number of windows, it is critical to network. This paper made two optimized on the basis of the existing operational processes on the network. First, I optimized the shelves stocked, shortening the service time and increase the average service rate. Secondly, I arranged for different numbers at different times for windows and optimize the number of employees. Finally, I calculate the cost-benefit comparison of before and after optimization. By reasonable optimization to working time, number of windows, shelves arranged number of employees and salaries, while optimizing residential pickup strategy, to intensify propaganda. We can significantly reduce the queuing time and improve customer satisfaction to increase economic efficiency.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130900911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Application of the KIKI model for an English education project KIKI模式在英语教育项目中的应用
2014 11th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2014-06-25 DOI: 10.1109/ICSSSM.2014.6943399
Qi Zhang, M. Kosaka
{"title":"Application of the KIKI model for an English education project","authors":"Qi Zhang, M. Kosaka","doi":"10.1109/ICSSSM.2014.6943399","DOIUrl":"https://doi.org/10.1109/ICSSSM.2014.6943399","url":null,"abstract":"In the knowledge era, projects taking the form of value co-creation activities among different people and multiple organizations are required for knowledge creation in today's economy. There are two main methodologies in the existing project management (PM): the Last Planner and Scrum, which are rooted in the foundation of the conventional PM doctrine: planning and control. When customers as co-creators are directly engaged in PM processes, the traditional concept of control in PM is unsuitable to a value co-creation project. Therefore, a new managerial methodology is essential for value co-creation activities in new PM. We apply the KIKI model for the new PM based on a service-centered view and a service systems thinking. The model is focused on value co-creation through knowledge creation by such steps as knowledge sharing; identifying needs; knowledge integrating; implementation to meet needs. Those steps are spirally developed such that the knowledge creating process is able to efficiently develop to convert into values. We verify the adaption of the KIKI model in PM through a case study in an English education project. The significance of the framework is in both academic and practical aspects on PM.","PeriodicalId":206364,"journal":{"name":"2014 11th International Conference on Service Systems and Service Management (ICSSSM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130971187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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