{"title":"Designing a sustainable delivery network with parcel locker systems as collection and transfer points","authors":"","doi":"10.1016/j.omega.2024.103199","DOIUrl":"10.1016/j.omega.2024.103199","url":null,"abstract":"<div><div>Collection and delivery points, both attended and fully automated, have emerged as a popular solution in last-mile delivery. They offer not only operational advantages for the delivery company but also present a pathway to mitigating the negative environmental impact of parcel delivery operations. In this study, we explore a new approach, where parcel locker systems have a dual role: as collection points for customers and as transfer points for the delivery company. We introduce a variant of the Location-Routing Problem, optimizing the strategic location and capacity size of parcel locker systems as well as the delivery routes from those points. We develop an efficient branch-and-price algorithm and apply it to a real-life case study that focuses on the design of a delivery network with parcel lockers in a residential neighborhood in the city of Groningen, the Netherlands. Our case study findings underscore that the dual role of parcel locker systems considerably reduces the travel distance of delivery vehicles, is well-suited to deal with potential future increase in demand for parcel collection, and reduces the likelihood of customers traveling to parcel locker by car.</div></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142422139","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic expansion of freight transportation hub networks under demand uncertainty","authors":"","doi":"10.1016/j.omega.2024.103196","DOIUrl":"10.1016/j.omega.2024.103196","url":null,"abstract":"<div><div>We focus on freight transportation carriers that transport shipments that are small relative to vehicle capacity and incur transportation costs that exhibit economies of scale. For such carriers, profitability is driven by shipment consolidation, which is achieved by routing shipments through a network of hubs. We consider a carrier that seeks to expand its network into new regions by merging with carriers that already operate in those regions. We focus on how, and by how much, the network that results from such a merger should be redesigned to maximize profitability. We perform a case study based on operations from a multi-regional United States Less-than-truckload freight transportation carrier to derive insights into the profitability of different redesign strategies. We derive insights into how a network that results from a merger should be redesigned. We also study how uncertainty in shipment sizes impacts the structure of the redesigned networks.</div></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0305048324001610/pdfft?md5=dff19906f4ce409bcee75bd5c045733d&pid=1-s2.0-S0305048324001610-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142312369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An online review-driven two-stage hotel recommendation model considering customers’ risk attitudes and personalized preferences","authors":"","doi":"10.1016/j.omega.2024.103197","DOIUrl":"10.1016/j.omega.2024.103197","url":null,"abstract":"<div><div>Hotel recommendation models provide crucial references for customers to select their ideal hotels and help them overcome information overload. However, previous models primarily focus on capturing public preferences, neglecting personalized preferences or different risk attitudes among customers. To address this gap, this paper proposes a novel two-stage hotel recommendation model driven by online reviews, incorporating customers’ risk attitudes and personalized preferences. Firstly, this paper utilizes the Latent Dirichlet Allocation (LDA) topic extraction model and the sentiment analysis tool to extract public and personalized preferences from hotel reviews and customers’ historical reviews respectively. Secondly, in the first stage of hotel recommendation, this paper constructs a hotel filtering mechanism to cater to customers with different risk attitudes, ensuring that the recommended hotels align with customers’ individual risk tolerance. In the second stage of hotel recommendation, this paper introduces the cosine similarity algorithm of probabilistic linguistic term sets, enabling more accurate and tailored recommendations. Finally, to verify the applicability of the proposed model, a case study is conducted using real data from TripAdvisor.com. The results of the comparative analysis indicate that the proposed model outperforms other recommendation models.</div></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142312370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Risk-based shelter network design in flood-prone areas: An application to Haiti","authors":"","doi":"10.1016/j.omega.2024.103194","DOIUrl":"10.1016/j.omega.2024.103194","url":null,"abstract":"<div><div>Evacuations occur when human safety is compromised by disasters, such as floods. Shelters play a crucial role in providing protection for individuals who have been displaced or have lost their housing, emphasizing the requirement for secure accessibility. This paper introduces an systematic optimization tool, utilizing mathematical programming, to assist decision-makers in designing an effective shelter network. It is effective preparedness decision as it minimizes the total risk of the network considering its flooding condition during the response phase while maximizing coverage for those most exposed and vulnerable to hazard. We propose a risk-based approach, wherein the inherent risks of the shelter network (i.e., population, shelter, and evacuation risks) have been thoroughly assessed and measured to consider the impacts of floods based on empirical research outputs. To formulate a well-parameterized and valid problem, extensive data collection and processing, incorporating the use of geographic information system (GIS) for data management, have been conducted. In collaboration with the World Bank and Government of Haiti, this project contributes to a development initiative focused on strengthening disaster response capacity and infrastructure for Haiti, experiencing recurrent devastating floods and in need of enhancing its existing shelter network. Detailed computational results highlight the value of our risk-based methodology compared to more common approaches, emphasizing contributions to addressing real humanitarian problems.</div></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142533331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Brands’ Livestream Selling with Influencers’ Converting Fans into Consumers","authors":"","doi":"10.1016/j.omega.2024.103195","DOIUrl":"10.1016/j.omega.2024.103195","url":null,"abstract":"<div><div>Livestream selling is booming in the digital economy era. In practice, for the benefits such as consumer utility enhancement and the reduction of supply-preference mismatch, many brands are adapting their strategies to livestream selling, wherein some brands cooperate with top influencers to livestream as they can exert efforts to convert the fans into consumers. By contrast, some other brands choose to livestream by themselves to save the commission cost for the influencer, even at the expense of losing fan consumers. In this study, we characterize brands’ key tradeoffs between top influencer-livestream and self-livestream selling strategies. We find that a higher commission rate can incentivize the influencer to exert more efforts to convert fans, but also harms the brand by reducing the proportion of the livestream profit allocated to it and inhibiting it from transferring commission cost to consumers. Therefore, the brand may (not) be suggested to cooperate with the influencer when the commission rate is at a moderate (either low or high) level such that the twofold impacts of the commission rate are balanced (imbalanced). For consumers, their surplus may first decrease and then increase with the influencer commission rate. Our study deepens the understanding of the roles of top influencers and their fans in livestream e-commerce operations.</div></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142312371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrated train timetable with supply–demand interactions at the Chinese high-speed railway","authors":"","doi":"10.1016/j.omega.2024.103185","DOIUrl":"10.1016/j.omega.2024.103185","url":null,"abstract":"<div><p>In traditional Chinese railway operations, train timetable and unit assignment are usually separated from pricing and seat allocation, resulting in a decrease in revenue and an increase in operating costs. In this paper, we study the integrated problem of train timetable, unit assignment, pricing, and seat allocation, where passenger choice behavior is modeled by the multinomial logit (MNL) model. This integration enables us to explicitly capture supply–demand interactions. The problem is formulated as a mixed integer nonlinear programming model with the objective of maximizing total profit. By converting the MNL model into its equivalent convex form, we recast the model as a tractable reformulation, allowing the use of a general-purpose solver to solve practical-sized instances. Based on real data from high-speed railway lines in China, three sets of case studies are conducted to validate the effectiveness and efficiency of the proposed approach.</p></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142167960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Home-based care and center-based care: From being alternatives to being synergistic. Optimization models to support flexible care delivery","authors":"","doi":"10.1016/j.omega.2024.103184","DOIUrl":"10.1016/j.omega.2024.103184","url":null,"abstract":"<div><div>The delivery of health care services, especially for patients with chronic conditions and/or requiring cyclical treatment, can be accomplished by resorting to two organizational models: center-based care and home-based care. In developed countries, government pressure to reduce healthcare spending and the COVID-19 pandemic have led to the spread of home-based care. This type of care is proven to outperform the center-based one in terms of cost-effectiveness, patient satisfaction, and adherence to treatment guidelines. However, even for treatments usually suitable to be delivered at home, the patient's health status or other constraints may make it inappropriate to deliver service at the patient's home. This calls for a new organizational model, referred to as flexible care, where home-based and center-based care are not seen as mutually exclusive models but as options that can be activated according to the patient's and provider's needs. This paper presents a novel network-based deterministic optimization model and two matheuristics to address a scheduling problem typically faced by providers adopting a flexible care model. The model considers a provider relying on a treatment room with a fixed number of medical chairs, a fleet of vehicles, and a team of operators. It allows for determining on which days of the planning horizon, in which setting (home or center), and by which operator each patient will be treated. The model takes into account patients’ preferences and considers two objective functions: minimizing provider costs and patients’ travel time. In addition, we propose a two-stage mixed-integer stochastic programming model with recourse actions. This model allows incorporating the uncertainty due to the occurrence of adverse events. Adverse events are sudden changes in the patient's condition randomly happening at a specific point in the planning horizon. These events render the patient unsuitable for home care and require them to be visited at the center from that moment onward. The models have been inspired by a real case and tested on multiple random instances.</div></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142422115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An integrated approach for lot-sizing and storage assignment","authors":"","doi":"10.1016/j.omega.2024.103183","DOIUrl":"10.1016/j.omega.2024.103183","url":null,"abstract":"<div><p>In this paper, we study the interaction between the lot-sizing problem and the storage assignment problem. Traditional lot-sizing problems have been studied for decades. However, only recent studies have further considered decisions related to the assignment of items to inventory locations, aiming to better model the complex reality. In our problem, the storage space is divided into several separate locations, and the inventory is assigned to the storage locations taking into account specific compatibility conditions. Relocation of inventory is also possible if needed. In addition to the traditional cost elements from the lot-sizing problem, we consider others related to holding inventory, such as fixed storage costs, handling costs, and relocation costs. We model the problem using a general mathematical model, as well as a transportation reformulation, which provides better lower bounds. We propose several heuristics to solve the problem by splitting it into smaller subproblems, which are then solved sequentially. A series of computational experiments is carried out in order to evaluate the impact of the integration between the lot-sizing and the storage assignment decisions, as well as the behavior of the different solution approaches. The results show that the proposed heuristics are highly effective in finding feasible solutions that are very close to the best solutions, while spending 97% less computational time compared to solving the full mathematical model. When compared to the relax-and-fix heuristic (benchmark), certain versions of the heuristics can find better solutions using less computational effort, underscoring the benefit of employing more specialized heuristics. Additionally, we conduct a sensitivity analysis with the aim of understanding the impact of key input parameters on the problem. The results indicate a significant influence of compatibility levels on the problem complexity. Limited item–item compatibility notably increases complexity, whereas restricted item–location compatibility reduces computational time.</p></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0305048324001488/pdfft?md5=2fe0252a16ddbe3bcac6928ae14389f1&pid=1-s2.0-S0305048324001488-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142150086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Hotel recommendation mechanism based on online reviews considering multi-attribute cooperative and interactive characteristics","authors":"","doi":"10.1016/j.omega.2024.103173","DOIUrl":"10.1016/j.omega.2024.103173","url":null,"abstract":"<div><p>Online reviews of hotels provide important information to consumers. The process of extracting useful information from diverse online reviews is crucial for making the best final decisions. To explore the hidden intrinsic information behind online reviews, this paper optimizes information extraction by integrating multiple sources, and gives the recommendation alternative. First, to meet quantitative requirements, the probabilistic linguistic term set is introduced to demonstrate the massive number of comments crawled. Second, considering preference and fluctuation, the relative importance of multiple attributes is determined. Because multiple attributes typically have cooperative or mutually exclusive relationships, a novel model is presented by introducing such relationship to modify relative importance. Third, inspired by the 2-additive Choquet integral operator and the Mahalanobis-Taguchi System, a bi-objective optimization model is proposed to illustrate the interactive effect of comments and develop an attribute correlation network. The specific relationships between attributes are reflected, including the positive and negative interactions. The relative importance, interactive imporantce and subgroup utility can be obtained. Fourth, to guarantee the operability and interpretability of the recommendation results, this paper presents a new information fusion operator and an probabilistic linguistic three-way recommendation process. Finally, a case study is used to demonstrate the complete procedures, and the parameter and comparative analyses highlight the effectiveness of the new operator and recommendation method.</p></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142049036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impact of green innovations on firm’s sustainable operations: Process innovation and recycling innovation","authors":"","doi":"10.1016/j.omega.2024.103170","DOIUrl":"10.1016/j.omega.2024.103170","url":null,"abstract":"<div><p>As the urgency and importance of global carbon emission reduction have escalated in recent years, numerous firms are considering ideas to develop innovative green technologies in order to contribute to the low-carbon economy. This paper examines two types of green innovations adopted by firms, namely process innovation (improving production processes to enhance energy efficiency) and recycling innovation (establishing a circular economy to recycle and re-manufacture waste products). By developing a game-theoretical model, our analytical results reveal the following findings. First, we find that both process and recycling innovations can attract more consumers and improve the firm’s profitability under specific conditions. Second, when the cost advantage of remanufacturing is sufficiently low, the adoption of process innovation is always more profitable than recycling innovation. Otherwise, the profitability largely depends on the trade-off between consumers’ perception of the two green innovations. Third, compared to a single innovation, the adoption of both process and recycling innovations (dual green innovation) leads to a further increase in consumer demand and firm’s profit when the cost advantage of remanufacturing exceeds a certain threshold. Furthermore, the optimal pricing set by the firm and consumer demand become more sensitive to consumers’ perception of greenness when dual green innovation is adopted. Finally, the equilibrium result suggests the existence of a “synergistic promoting effect” when the firm implements dual green innovation, which indicates that the advantages of each innovation are amplified when the firm adopts dual green innovation. These results can serve as guidelines for firms aiming to utilize green innovations in order to reduce carbon emissions.</p></div>","PeriodicalId":19529,"journal":{"name":"Omega-international Journal of Management Science","volume":null,"pages":null},"PeriodicalIF":6.7,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142020412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}