{"title":"Maps, silence, and Standing Rock: seeking a visuality for the age of environmental crisis","authors":"R. Eichberger","doi":"10.1145/3331558.3331560","DOIUrl":"https://doi.org/10.1145/3331558.3331560","url":null,"abstract":"In 2016, the Standing Rock Sioux Tribe founded the Sacred Stone Camp to protest Dakota Access Pipeline construction. The ensuing conflict was constructed both physically and digitally --- especially through maps. These maps made strategic inclusions and exclusions, which in turn offered differing concepts of civic, national, and historical identity. In this study, I trace some of these stories, inviting technical and professional communicators to rethink how they visualize systemic issues involving human and nonhuman ecologies. Finally, I suggest the idea of a 'folded rhetoric' to describe a strategic, ethical goal for technical communication in the age of environmental crisis.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124289935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rhetoric, risk, and hydraulic fracturing: one landowner's perspective","authors":"B. Ballentine","doi":"10.1145/3331558.3331563","DOIUrl":"https://doi.org/10.1145/3331558.3331563","url":null,"abstract":"Claims for America's potential for energy independence are substantiated largely thanks to advancements in an extraction process known as hydraulic fracturing or \"fracking.\" This article focuses on the negotiations among individual landowners and oil and gas companies as they enter into leasing agreements to permit fracking. The author draws on his own experiences as a landowner in the Marcellus and Utica shale region. Of primary concern is how landowners construct their own understanding of risk amidst a network of local, regional, and global actors. Landowner and oil and gas company relationships are analyzed using theories of rhetoric and risk communication.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125100343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Risk selfies and nonrational environmental communication","authors":"E. H. Pflugfelder","doi":"10.1145/3331558.3331565","DOIUrl":"https://doi.org/10.1145/3331558.3331565","url":null,"abstract":"Risk associated with a Pacific Northwest earthquake was expressed through a moderately successful social media risk communication campaign known as #14gallons. #14gallons encouraged people to collect and store 14 gallons of fresh water per person and take a selfie with their water, tagging others to do the same. This article frames the hashtag campaign within scholarship on the rhetoric of risk, defines the genre of the \"risk selfie,\" and then uses a modified version of Laurie Gries's iconographic tracking method to produce information about the campaign that can be productively employed by risk communication practitioners.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132697445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Shades of denialism: discovering possibilities for a more nuanced deliberation about climate change in online discussion forums","authors":"L. Cagle, C. Herndl","doi":"10.1145/3331558.3331561","DOIUrl":"https://doi.org/10.1145/3331558.3331561","url":null,"abstract":"This article explores rhetorical practices underlying productive deliberation about climate change. We analyze discussion of climate change on a Reddit subforum to demonstrate that good-faith deliberation---which is essential to deliberative democracy---exists online. Four rhetorical concepts describe variation among this subforum's comments: William Keith's distinction between 'discussion' and 'debate,' William Covino's distinction between good and bad magic, Kelly Oliver's notion of ethical response/ability, and Krista Ratcliffe's notion of rhetorical listening. Using a three-part taxonomy based on these concepts, we argue that collaborative climate change deliberation exists and that forum participation guidelines can promote productive styles of engagement.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126149958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Crossing political borders: how a grassroots environmental group influenced a change in public policy","authors":"Laura Vernon","doi":"10.1145/3331558.3331564","DOIUrl":"https://doi.org/10.1145/3331558.3331564","url":null,"abstract":"This study is a rhetorical analysis of communication design in the Amalga Barrens wetlands controversy during the 1990s. The Bridgerland Audubon Society (Bridgerland) in Cache Valley, Utah, was able to influence a change in public policy that removed the unique wetlands from consideration as a possible reservoir site for water taken from the Bear River. The group tried two times to influence public policy. The first effort failed because the group relied too much on lobbying. The second effort succeeded when the group developed a grassroots communication design. Bridgerland led a successful grassroots effort by (1) educating the public, (2) establishing credibility, (3) proposing an alternative solution, (4) making decisions based on data, (5) recognizing common ground, (6) getting the media involved, (7) building on what has been done before, and (8) practicing civility. Bridgerland's experience may be helpful to other environmental groups that are trying to lead efforts in their own communities. Although the communication design presented cannot be generalized to fit all groups and situations, it may serve as a starting point.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125620678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evolving skill sets and job pathways of technical communicators","authors":"N. Shalamova, Tammy Rice-Bailey, K. Wikoff","doi":"10.1145/3309578.3309580","DOIUrl":"https://doi.org/10.1145/3309578.3309580","url":null,"abstract":"Recent research in technical communication (TC) indicates that the field has become more varied than ever in terms of job titles, job skills, and levels of involvement in the design and production process. Here, we examine this diversity by detailing the results of a small-scale anonymous survey of individuals who are currently working as technical communicators (TCs). The purpose of our survey was to discover what job titles people who identify as TCs have held and the skills required of those positions. The study was conducted using the online survey platform Qualtrics. Survey results found that TCs occupy jobs and use skills that are often quite different from \"traditional\" TC careers. Results further support previous research that these roles and responsibilities continue to evolve. However, results also suggest that this evolution is more sweeping than previously realized---moving TCs away from not only the traditional technical writing role but also the \"technical communicator\" role as it has been understood for the past 20--25 years.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124972230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Preparing communication design students as facilitators: a primer for rethinking coursework in project management","authors":"Benjamin Lauren","doi":"10.1145/3309578.3309584","DOIUrl":"https://doi.org/10.1145/3309578.3309584","url":null,"abstract":"Building from previous work by Lauren and Schreiber (2017) and research individually conducted by the author (Lauren, 2018), this brief teaching case provides a rationale for coursework in project management that draws from experiential learning to teach facilitation. The case begins by providing a research context for how communication designers are increasingly focused on practices of facilitation in their work, particularly in fast-paced, distributed work environments. The case presents two metaphors (gardening and cooking) for helping students think about facilitation techniques. Then, the article describes a project management course that emphasizes the importance of facilitation in classroom exercises and major assignments by developing skills in three foundational areas: improvisation, document design, and systems design. Each area is described with examples to help instructors of project management adapt or use similar approaches at their own unique institutional, programmatic, and classroom contexts. The article concludes with four suggestions, such as partnering with industry practitioners and arranging site visits to see project management in action. As well, the concluding suggestions explain recent iterations of the course's design.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128138848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Designing for intersectional, interdependent accessibility: a case study of multilingual technical content creation","authors":"Laura Gonzales","doi":"10.1145/3309589.3309593","DOIUrl":"https://doi.org/10.1145/3309589.3309593","url":null,"abstract":"Drawing on narratives (Jones, 2016; Jones & Walton, 2018) from bilingual technical communication projects, this article makes a case for the importance of considering language access and accessibility in crafting and sharing digital research. Connecting conversations in disability studies and language diversity, the author emphasizes how an interdependent (Price, 2011; Price & Kerchbaum, 2016), intersectional (Crenshaw, 1989; Medina & Haas, 2018) orientation to access through disability studies and translation can help technical communication researchers to design and disseminate digital research that is accessible to audiences from various linguistic backgrounds and who also identify with various dis/abilities.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115030825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Guest editor's introduction: reimagining disability and accessibility in technical and professional communication","authors":"S. Zdenek","doi":"10.1145/3309589.3309590","DOIUrl":"https://doi.org/10.1145/3309589.3309590","url":null,"abstract":"This special issue asks us to refl ect on the transformative potential of disability studies to reimagine technical and professional communication (TPC). Informing this special issue is the notion that disability \"enables insight---critical, experiential, cognitive, sensory, and pedagogical insight\" (Brueggemann, 2002, p. 795). Rather than consider questions of access from the margins---e.g. after we receive a letter of accommodation from a student, when we need to satisfy a legal mandate, or when we turn to our organization's web accessibility checklist---disability studies places disability and difference at the center of our practices and pedagogies (p. 814).","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121495354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cultivating virtuous course designers: using technical communication to reimagine accessibility in higher education","authors":"Sherena Huntsman, J. Colton, Christopher Phillips","doi":"10.1145/3309589.3309591","DOIUrl":"https://doi.org/10.1145/3309589.3309591","url":null,"abstract":"Technical communicators are often charged with creating access to meaning through technology. However, these practices can have marginalizing effects. This article argues for reimagining accessibility through virtue ethics. Rather than identifying accessibility as an addition to document design or a set of guidelines, virtue ethics situates accessibility as a habitual practice, part of one's character. This article describes the application of virtue ethics in a university partnership, which sought to create a culture of accessibility through three goals: to consider accessibility as an on-going process, to consider accessibility as a \"vital\" part of all document design, and to recognize accessibility as a shared responsibility among stakeholders. Focusing on the virtues of courage and justice, we interpret data from a survey of instructors and then provide suggestions on how others can join the accessibility conversation.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126995964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}