不断发展的技能组合和技术传播者的工作途径

N. Shalamova, Tammy Rice-Bailey, K. Wikoff
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引用次数: 9

摘要

最近对技术交流(TC)的研究表明,该领域在职称、工作技能和参与设计和生产过程的程度方面比以往任何时候都更加多样化。在这里,我们通过详细介绍对目前从事技术沟通(tc)工作的个人进行的小规模匿名调查的结果来检查这种多样性。我们调查的目的是为了发现那些被认为是技术人员的人所拥有的职位以及这些职位所需要的技能。这项研究是通过在线调查平台Qualtrics进行的。调查结果发现,技术人员从事的工作和使用的技能往往与“传统的”技术人员职业大不相同。结果进一步支持了先前的研究,即这些角色和责任在不断发展。然而,结果也表明,这种演变比以前认识到的更为彻底——使技术人员不仅摆脱了传统的技术写作角色,而且还摆脱了过去20- 25年所理解的“技术沟通者”角色。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evolving skill sets and job pathways of technical communicators
Recent research in technical communication (TC) indicates that the field has become more varied than ever in terms of job titles, job skills, and levels of involvement in the design and production process. Here, we examine this diversity by detailing the results of a small-scale anonymous survey of individuals who are currently working as technical communicators (TCs). The purpose of our survey was to discover what job titles people who identify as TCs have held and the skills required of those positions. The study was conducted using the online survey platform Qualtrics. Survey results found that TCs occupy jobs and use skills that are often quite different from "traditional" TC careers. Results further support previous research that these roles and responsibilities continue to evolve. However, results also suggest that this evolution is more sweeping than previously realized---moving TCs away from not only the traditional technical writing role but also the "technical communicator" role as it has been understood for the past 20--25 years.
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