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Communication Design Quarterly最新文献

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Exploring usability and user-centered design through emergency management websites: advocating responsive web design 通过应急管理网站探索可用性和以用户为中心的设计:倡导响应式网页设计
Communication Design Quarterly Pub Date : 2018-10-01 DOI: 10.1145/3282665.3282674
S. Cosgrove
{"title":"Exploring usability and user-centered design through emergency management websites: advocating responsive web design","authors":"S. Cosgrove","doi":"10.1145/3282665.3282674","DOIUrl":"https://doi.org/10.1145/3282665.3282674","url":null,"abstract":"This study explores the usability of the Department of Homeland Security and Emergency Management's (DHSEM) website, applying theories of user experience design (UXD) to emphasize the importance of responsive web design in practice. By rhetorically analyzing the usability of their websites, such as FEMA and Ready at the national and local level, DHSEM becomes a model for the needs of future research and application of user centered design principles. Responsive web design within emergency management websites should be considered when first evaluating usability and user experience design because of the real-life implications of these interactions. By reviewing basic design principles on emergency management websites, this article further showcases the capabilities responsive web design, usability and user centered design in digital spaces.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126673798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Connect with your patients, not the screen: usability claims in electronic health records 与你的病人联系，而不是屏幕:电子健康记录的可用性声明
Communication Design Quarterly Pub Date : 2018-10-01 DOI: 10.1145/3282665.3282669
K. Walkup
{"title":"Connect with your patients, not the screen: usability claims in electronic health records","authors":"K. Walkup","doi":"10.1145/3282665.3282669","DOIUrl":"https://doi.org/10.1145/3282665.3282669","url":null,"abstract":"This article examined the usability claims that Electronic Health Records (EHRs) make to healthcare providers. Usability claims appear as statements that persuade users to adopt the interface based on usability or user experience. These claims may show what healthcare providers are presumed to require from online health technologies. Usability claims in this study included intuitive interfaces, adaptability of documentation and records, and supplementing patient communication. Analyzing usability claims then becomes a way of understanding healthcare providers, their patients, and the technologies both use for health communication","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125605118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Multimodal conversation analysis and usability studies: exploring human-technology interactions in multiparty contexts 多模式对话分析和可用性研究:探索多方环境下的人与技术交互
Communication Design Quarterly Pub Date : 2018-10-01 DOI: 10.1145/3282665.3282675
Mary Clinkenbeard
{"title":"Multimodal conversation analysis and usability studies: exploring human-technology interactions in multiparty contexts","authors":"Mary Clinkenbeard","doi":"10.1145/3282665.3282675","DOIUrl":"https://doi.org/10.1145/3282665.3282675","url":null,"abstract":"This article examines conversation analysis (CA) as a methodology for usability research for technologies used in multiparty contexts. Current laboratory-based usability practices often cannot account for how technologies are used in multi-participant interactions outside of the laboratory. In this article, I review new materialist approaches to usability and consider how CA might be integrated into this theoretical perspective. To do so, I present an example transcript of CA and review CA research on telemedicine in multiparty environments. I use this approach to argue that incorporating CA into a new materialist approach can help usability researchers to reconfigure the technical design of and the socio-material practices surrounding technologies.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129619222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Contextual cropping, collateral data: screenshot methods for UX research 上下文裁剪，附属数据:用户体验研究的截图方法
Communication Design Quarterly Pub Date : 2018-10-01 DOI: 10.1145/3282665.3282673
Cody J. Reimer
{"title":"Contextual cropping, collateral data: screenshot methods for UX research","authors":"Cody J. Reimer","doi":"10.1145/3282665.3282673","DOIUrl":"https://doi.org/10.1145/3282665.3282673","url":null,"abstract":"This article presents a novel method for data collection. It relies on a larger case study of the game League of Legends to forward the concepts of contextual cropping and collateral data. Contextual cropping gives researchers recommendations for gathering data with screenshots while respecting the in situ ecology of that data. Contextual cropping complements screenshot data with contextual metadata and offers potential collateral data with which to further texture research.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"159 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133009495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Reflexes, reactions, and usability: examining how prototypes of place can enhance UXD practices 反射、反应和可用性:检查地点原型如何增强UXD实践
Communication Design Quarterly Pub Date : 2018-06-04 DOI: 10.1145/3230970.3230976
K. Amant
{"title":"Reflexes, reactions, and usability: examining how prototypes of place can enhance UXD practices","authors":"K. Amant","doi":"10.1145/3230970.3230976","DOIUrl":"https://doi.org/10.1145/3230970.3230976","url":null,"abstract":"User expectations are often connected to context. This means the better UXD professionals understand connections between location and usability, the greater the chances they can create materials that meet expectations of usability in a particular place. The cognitive factors of prototypes and scripts can provide a foundation for investigating such factors. This entry examines how prototypes of place can help identify aspects of location that influence the usability of items in a space. In so doing, the entry also provides strategies for researching expectations of contexts and usability and using resulting data to guide design practices.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125287895","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
Site identity, artifact duplication, and disambiguation in Alabama Local Emergency Management Agencies (LEMAs) 阿拉巴马州地方应急管理机构(lema)的现场识别、人工制品复制和消除歧义
Communication Design Quarterly Pub Date : 2018-06-04 DOI: 10.1145/3230970.3230972
Susan A. Youngblood
{"title":"Site identity, artifact duplication, and disambiguation in Alabama Local Emergency Management Agencies (LEMAs)","authors":"Susan A. Youngblood","doi":"10.1145/3230970.3230972","DOIUrl":"https://doi.org/10.1145/3230970.3230972","url":null,"abstract":"Local Emergency Management Agencies (LEMAs) are vital components of the U.S. National Incident Management System (NIMS). As such, their official digital presences need to be identifiable as official and should not have to compete with other digital artifacts, including web pages and whole sites, that can be mistaken for official presences. After exploring the nature of digital identity, this study examines the prevalence of competing digital artifacts and the common sources of these artifacts, such as legacy sites and hosted development sites. The study also explores ways some sites disambiguate between artifacts that represent their organizations versus those of similarly named organizations. The findings lead to several recommendations for best practices.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127766761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cross-cultural whistle-blowing in an emerging outbreak: revealing health risks through tactic communication and rhetorical hijacking 新兴疫情中的跨文化举报:通过策略沟通和修辞劫持揭示健康风险
Communication Design Quarterly Pub Date : 2018-06-04 DOI: 10.1145/3230970.3230975
Huiling Ding
{"title":"Cross-cultural whistle-blowing in an emerging outbreak: revealing health risks through tactic communication and rhetorical hijacking","authors":"Huiling Ding","doi":"10.1145/3230970.3230975","DOIUrl":"https://doi.org/10.1145/3230970.3230975","url":null,"abstract":"How do whistleblowers reveal critical issues unknown to the public during emerging epidemics to push for policy changes? Using a case study about a medical care worker (MCW) whistleblower in China during the SARS outbreak of 2003, this paper examines the ways whistleblowers navigate through complicated networks of power and mediascape to disseminate critical risk messages and call for changes.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130453721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Proceedings from and future plans for the Symposium for Communicating Complex Information (SCCI): guest editor's introduction 复杂信息交流研讨会的会议记录和未来计划:客座编辑介绍
Communication Design Quarterly Pub Date : 2018-06-04 DOI: 10.1145/3230970.3230971
Daniel P. Richards
{"title":"Proceedings from and future plans for the Symposium for Communicating Complex Information (SCCI): guest editor's introduction","authors":"Daniel P. Richards","doi":"10.1145/3230970.3230971","DOIUrl":"https://doi.org/10.1145/3230970.3230971","url":null,"abstract":"This special issue contains proceedings from the 6th Annual Symposium on Communicating Complex Information (SCCI), which ran from February 27th through 28th 2017 at East Carolina University in Greenville, NC. The program chair was Michael Albers, who, as usual at SCCI, did a fantastic job at collecting and curating two days of stimulating conversations generated by speakers from a broad range of fields---rhetoric, technical communication, medical and regulatory writing, user experience, information science, and design---and a broad range or institutions and workspaces, including Duke's Network Analysis Center, The Medical University of South Carolina, Mälardalen University in Sweden, and Michigan State University, to name just a few. The keynote---titled \"Faulty by Design: A Psychological Examination of User Decision-Making\"---was given by Bill Gribbons, director of Bentley University's Graduate User Experience Program. Overall, the diversity and depth of the scholars and their research combined with the single-room presentation space facilitated conversation and networking in ways not typically found at other conferences.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126880082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What is "Obamacare"?: health literacy, e-commerce, and the affordable care act's online content 什么是“奥巴马医改”?:健康知识、电子商务和平价医疗法案的在线内容
Communication Design Quarterly Pub Date : 2018-06-04 DOI: 10.1145/3230970.3230973
Dawn S. Opel
{"title":"What is \"Obamacare\"?: health literacy, e-commerce, and the affordable care act's online content","authors":"Dawn S. Opel","doi":"10.1145/3230970.3230973","DOIUrl":"https://doi.org/10.1145/3230970.3230973","url":null,"abstract":"This study audits and analyzes the online content provided by the U.S. government for The Patient Protection and Affordable Care Act (ACA). In order to both educate Americans about the ACA and enroll those who needed insurance into plans offered by the U.S. and/or state governments, policy analysts, communication designers, and web developers at the U.S. Department of Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS) created and published a substantial array of online content. These policy statements, infographics, blog posts, videos, forms, and other resources were designed to engage the public and translate the complexities of the ACA into usable information for patients. However, a content audit and analysis of ACA-related online content reveals the ways that this content did not provide a navigational structure for patients newly insured (or already insured) to find them, as over time the e-commerce function of the site buried its educational purpose. From this analysis, designers of online public policy information will gain a better understanding of how to design as a part of a strategy to balance multiple, critical user roles and tasks.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131971707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Editor's introduction 编辑器的介绍
Communication Design Quarterly Pub Date : 1900-01-01 DOI: 10.1145/3358931.3358932
Derek G. Ross
{"title":"Editor's introduction","authors":"Derek G. Ross","doi":"10.1145/3358931.3358932","DOIUrl":"https://doi.org/10.1145/3358931.3358932","url":null,"abstract":"It is my sincere pleasure to author my first Editorial since joining Communication Design Quarterly as Editor in Chief in 2018. It is a real pleasure to work with the dedicated, inspiring group of people that form the Special Interest Group for Design of Communication, and a true honor to be trusted with the work of all who submit to CDQ's pages.","PeriodicalId":191917,"journal":{"name":"Communication Design Quarterly","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128955008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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