Indonesian of Health Information Management Journal (INOHIM)最新文献

{"title":"Analisis Kesiapan Pengembangan Rekam Medis Elektronik Menggunakan DOQ-IT di RS “X” Yogyakarta","authors":"Kori Puspita Ningsih, Suryo Nugroho Markus, Ngatoiatu Rahmani, Ida Nursanti","doi":"10.47007/inohim.v11i1.496","DOIUrl":"https://doi.org/10.47007/inohim.v11i1.496","url":null,"abstract":"AbstractMedical records are a vital part of the evidence for recording patient examinations. Several middle and high-income countries have implemented Electronic Medical Records (RME) to support patient health documentation. The development of RME in Indonesia has been regulated in the Minister of Health Regulation 24 of 2022. Hospital \"X\" Yogyakarta is starting to develop RME but has not yet developed a strategic plan for developing RME. Without a clear plan, developing RME at Hospital \"X\" Yogyakarta seems patchy. Therefore, in developing RME, it is necessary to analyze the hospital's readiness first. This research uses analytical observational research with a mixed-method data collection approach. This study uses an adequate instrument to analyze healthcare facilities' readiness to implement EHR using the DOQ-IT approach. The analysis of RME development readiness results from human resources, leadership, organizational culture, and infrastructure components at the \"X\" Hospital Yogyakarta. Analysis of the scores of the four components of 76.48 with an average value of 2.64. The assessment results show that RS \"X\" Yogyakarta is ready to develop RME. The readiness to develop RME is strong at RS \"X\" Yogyakarta, supported by strengths in organizational work culture, leadership and infrastructure, but also weaknesses in human resources. Therefore, RS \"X\" Yogyakarta needs to provide training and increase motivation so that human resources are far ready for RME development.Keywords: readiness, DOQ-IT, EMR AbstrakRekam medis merupakan bagian vital dalam bukti pencatatan pemeriksaan pasien. Beberapa negara berpenghasilan menengah dan tinggi, telah menerapkan Rekam Medis Elektronik (RME) untuk mendukung dokumentasi kesehatan pasien. Pengembangan RME di Indonesia telah diatur pada Permenkes 24 Tahun 2022. RS “X” Yoyakarta muai mengembangkan RME, namun belum menyusun rencana srategi pengembangan RME. Dalam pengembangan RME diperlukan perencanaan yang matang, sehingga rumah sakit bisa menilai sejauh mana kesiapan untuk memulai tahap pengembangan RME. RS “X” Yogyakarta sudah mengembangkan RME, namun masih terkesan tambal sulam. Penelitian ini bertujuan untuk menganalisis kesiapan pengembangan RME menggunakan pendekatan DOQ-IT. Penelitian ini menggunakan observational analitik. dengan pendekatan pengumpulan data mixed methode. Pada penelitian ini menggunakan instrumen yang efektif untuk menganalisis kesiapan fasilitas pelayanan kesehatan dalam melaksanakan EHR menggunakan pendekatan DOQ-IT. Hasil analisis kesiapan pengembangan RME dari komponen sumberdaya manusia, kepemimpinan, budaya organisasi, dan infrastruktur di RS “X” Yogyakarta. Analisis skor dari keempat komponen sebesar 76,48 dengan rata-rata nilai sebesar 2,64. Dari hasil penilaian tersebut menunjukkan RS “X” Yogyakarta cukup siap dalam mengembangkan RME. Kesiapan pengembangan RME kuat di RS “X” Yogyakarta   didukung dengan adanya kekuatan di budaya kerja orgnanisasi, kepemimpinan dan infrastruktur, ","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"103 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124157727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Minat Mahasiswa Menggunakan Halodoc Selama Pandemi Covid-19","authors":"Nauri Anggita Temesvari, Angelia Dyah Sukmarini, Melani Nurbaiti Hasanah","doi":"10.47007/inohim.v11i1.400","DOIUrl":"https://doi.org/10.47007/inohim.v11i1.400","url":null,"abstract":"AbstractTechnology was widely used by people during the COVID-19 period, including searching for health-related information. Halodoc's presence at this time was a technological breakthrough that provided various features useful in pursuing public health, among other applications. The pandemic has made students must be familiar with technology in online learning systems. However, students did not optimally use the technology for health-related during the pandemic. This study aimed to assess the relationship between students' perceptions of security, trust, ease of use, and usefulness with interest in using Halodoc during the COVID-19 pandemic. This study used a cross-sectional design, and the data was collected using Google Forms. The number of samples obtained was 100 students. The chi-square test was used to find the relationship between perceptions of security, trust, ease of use, and usability with interest in Halodoc during the COVID-19 pandemic. Among 100 students, 93% stated interest in using Halodoc, 83% stated Halodoc was very safe, 87% stated they believed Halodoc, 90% stated Halodoc was easy to use, and 91% said Halodoc was useful. Perceptions of trust (p-value 0.005) and usefulness (p-value 0.015) were significantly related to students' interest in using Halodoc during the COVID-19 pandemic. Perceptions of security (p-value 0.340) and convenience (p-value 0.144) were not significantly related to students' interest in using Halodoc during the pandemic. Perceptions related to trust and usefulness were factors that determined students' interest in using Halodoc during the pandemic.Keyword: Halodoc, interests, students, technology, COVID-19 AbstrakPenggunaan teknologi semakin pesat selama COVID-19 dalam berbagai hal termasuk dalam pencarian informasi terkait kesehatan. Halodoc hadir sebagai teknologi dengan berbagai fitur yang dapat berguna dalam pencarian kesehatan bagi masyarakat diantara aplikasi lainnya pada masa pandemi. Teknologi pada periode ini secara intensif digunakan mahasiswa dalam pembelajaran dengan sistem e-learning. Namun penggunaan aplikasi kesehatan belum optimal digunakan mahasiswa selama pandemi COVID-19. Penelitian ini menilai hubungan antara persepsi mahasiswa tentang keamanan, kepercayaan, kemudahan penggunaan, dan kebermanfaatan dengan minat menggunakan Halodoc selama pandemi COVID-19. Desain potong lintang digunakan dalam penelitian. Jumlah sampel didapatkan 100 mahasiswa. Uji chi-square digunakan untuk menguji keterkaitan persepsi keamanan, kepercayaan, kemudahan penggunaan, dan kebermanfaatan dengan minat menggunakan Halodoc selama pandemi COVID-19. Dari 100 mahasiswa, 93% menyatakan minat dalam menggunakan Halodoc, 83% menyatakan Halodoc sangat aman, 87% menyatakan percaya dengan Halodoc, 90% menyatakan Halodoc mudah digunakan, dan 91% menyatakan Halodoc bermanfaat. Persepsi kepercayaan (p-value 0,005) serta kebermanfaatan (p-value 0,015) signifikan terkait dengan minat mahasiswa menggunakan Halodoc selama pande","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124704928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Kebutuhan Tenaga Kerja Berdasarkan Beban Kerja dengan Metode Workload Indicator Staffing Need (WISN) Unit Rekam Medis Rumah Sakit Tk.III Dr.R. Soeharsono","authors":"Arief Budiman, Soraya Soraya, Ahmad Rasyid Ridho Ramadhan","doi":"10.47007/inohim.v11i1.490","DOIUrl":"https://doi.org/10.47007/inohim.v11i1.490","url":null,"abstract":"AbstractThe planning for the need for medical records at the Tk.III Hospital Dr R Soeharsono has not been well structured, so the current staff does not meet their needs. This study aims to analyze the need for medical recorders and working time in the medical record work unit Tk.III Dr R Soeharono Hospital in 2021. The study was conducted descriptively with a cross-sectional design using the Workload Indicator Staffing Need method. WISN). Primary data were collected through interviews and observations, and also collected some secondary data from Tk.III Hospital Dr R Soeharsono. Available working days at Tk.III Dr.R Soeharsono Hospital in 2021 are 229 days, while the available working time is 1912.15 hours or 114,729 minutes. The medical records unit has 20 workers, but only one has a medical record education background. The standard leeway obtained from morning, afternoon, and meetings is 0.092297152. the workforce needs based on the workload indicator staffing need(WISN) method is 11.40861491 or 12 people.Keywords: hospital, medical records, WISN, labourAbstrakPerencanaan kebutuhan tenaga rekam medis di Rumah Sakit Tk.III Dr R Soeharsono belum terstruktur dengan baik, sehingga tenaga yang saat ini ada belum sesuai dengan kebutuhannya. Penelitian ini bertujuan untuk menganalisis kebutuhan tenaga kerja perekam medis serta waktu kerja di divisi kerja rekam medis di RS Tk.III Dr R Soeharono pada tahun 2021. Penelitian dilakukan secara deskriptif dengan desain potong lintang (cross-sectional) menggunakan metode Workload Indicator Staffing Need (WISN). Dilakukan pengumpulan data primer melalui wawancara dan observasi serta dilakukan pula pengumpulan beberapa data sekunder dari RS Tk.III Dr R Soeharsono. Hari kerja tersedia di RS Tk.III Dr.R Soeharsono tahun 2021 adalah 229 hari, sedangkan waktu kerja yang tesedia adalah 1912,15 jam atau 114.729 menit. Unit rekam medisnya memiliki 20 orang pekerja, tetapi hanya seorang saja yang berlatar belakang pendidikan rekam medis. Standar kelonggaran yang didapat dari apel pagi, apel pulang dan rapat adalah 0,092. kebutuhan tenaga kerja berdasarkan metode workload indicator staffing need (WISN) adalah 11,409 atau 12 orang.Kata Kunci : rumah sakit, rekam medis, WISN, tenaga kerja","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125048983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Optimalisasi Layanan Rawat Jalan: Desain User Interface Aplikasi Pendaftaran Online Berbasis Mobile","authors":"Muhammad Miftah Fajar, Laili Rahmatul Ilmi, Imaniar Sevtiyani, Budhi Wicaksono, Dwi Mardiyanti","doi":"10.47007/inohim.v11i1.494","DOIUrl":"https://doi.org/10.47007/inohim.v11i1.494","url":null,"abstract":"AbstractBased on focus group discussions with the user, Nurhidayah Hospital has online registration by website, but all patients are unfamiliar. Utilizing technology and information systems in the health sector can improve performance and patient satisfaction. Based on FGD result, the researcher can measure the user needed to design a user interface for a mobile-based registration application. One indicator is the speed of patient registration. Online patient registration is growing very fast, one of which is a mobile-based registration application. One of the processes is UI (user interface). This study aims to design a UI for mobile-based online registration. This research method is Research and Development (R&D). Data collection is divided into primary and secondary data. Primary data was taken using an interview guide to 3 informants. Then secondary data was obtained by observing the website using an observation checklist. The primary data obtained were processed and presented in a descriptive narrative. Observational data is used by researchers to design a mobile-based UI using the Figma application. The results of this study are UI design consists of seven phases, beginnings with interviews and observations to obtain user needs, the next stage is planning and design, the next stage is user testing, researchers are asked to add a shortcut feature in one of the menus to make it easier for users to use the application. The conclusion of this study is a mobile-based UI design in the form of a prototype that can provide convenience in online registration to minimize queues.Keywords: user interface, online registration, outpatient, mobile-based AbstrakBerdasarkan hasil wawancara dan observasi di RS Nur Hidayah Bantul telah menyediakan pendaftaran online melalui website resmi, namun pemanfaatan oleh pasien belum optimal. Pendaftaran online memberikan kemudahan kepada pasien untuk meminimalisir proses antrian, namun tidak menutup kemungkinan belum berjalan optimal karena pasien belum terlalu paham akan alur dan prosedurnya, sehingga pasien masih mendaftar secara langsung atau melalui telepon. Pendaftaran pasien secara online perkembangannya pesat, salah satunya aplikasi pendaftaran berbasis mobile. Tahapan dalam merancang pendaftaran online adalah dengan mendesain antar muka atau user interface (UI). Penelitian ini bertujuan untuk mendesain UI pada pendaftaran online berbasis mobile. Metode penelitian yang dipilih adalah Research and Development (R&D) dengan pendekatan study kasus.. Subjek pada penelitian ini adalah petugas pendaftaran, kepala rekam medis dan kepala IT. Objek pada penelitian berupa studi dokumen SOP pendaftaran pasien, panduan pendaftaran online pada website, dan server. Metode pengambilan datanya menggunakan Focused Group Discussion (FGD) dengan pedoman FGD, studi dokumen menggunakan panduan observasi. Hasil FGD diolah secara contenct analysys dan disajikan dalam bentuk narasi deskriptif. Hasilnya adalah pada tahapan UI terdiri da","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127755942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Ketepatan Kode Diagnosis Chronic Kidney Disease Dalam Mendukung Kelancaran Klaim BPJS Di Rumah Sakit","authors":"Warsi Maryati, Indriyati Oktaviano Rahayuningrum, Hestiana Hestiana","doi":"10.47007/inohim.v11i1.497","DOIUrl":"https://doi.org/10.47007/inohim.v11i1.497","url":null,"abstract":"AbstractAn accurate diagnosis code is crucial to support the smooth submission of health service fee claims. In Indonesia, kidney disease is ranked as the second largest financing from BPJS. The preliminary study results show that of the 30% of claims submitted by patients with chronic kidney disease (CKD) that were not approved, 10% of them were due to inaccurate diagnosis codes. This study aimed to prove the relationship between the accuracy of the CKD diagnosis code and the approval of BPJS claims. This research is a quantitative study with a cross-sectional study design. A sample of 97 CKD patient claim files was taken at a hospital in Surakarta. There are two variables: the accuracy of the diagnosis code and the approval of BPJS claims. Researchers used observation guidelines and ICD-10 to analyze the accuracy of the diagnosis code and observe the reasons for returning BPJS claims. Analysis of the relationship between the two variables using the Fisher Exact test. The results showed 93 (95.9%) valid CKD diagnosis codes and 4 (4.1%) inaccurate codes. Claim files were approved by 79 (81.5%) and not approved by 18 (18.5%). The analysis showed that the accuracy of the CKD diagnosis code had a significant relationship with the approval of BPJS claims (b=6.643; 95% CI=4.099-10.765; p=0.001). An Accurate CKD diagnosis code that is accurate has a 6.643 times greater chance of increasing claim approval than one that is inaccurate. Hospitals should try to improve the accuracy of the diagnosis code through regular training, monitoring and evaluation to minimize the occurrence of claims return.Keyword: code, diagnosis, claim, accuracy, CKD AbstrakKode diagnosis yang akurat sangat penting untuk mendukung kelancaran pengajuan klaim biaya pelayanan kesehatan. Di Indonesia, penyakit ginjal menduduki ranking kedua pembiayaan terbesar dari BPJS. Hasil studi pendahuluan menunjukkan bahwa dari 30% pengajuan klaim pasien dengan chronic kidney disesase (CKD) yang tidak disetujui, 10% diantaranya disebabkan karena ketidakakuratan kode diagnosis. Tujuan penelitian ini untuk membuktikan hubungan antara keakuratan kode diagnosis CKD dengan persetujuan klaim BPJS. Penelitian ini menggunakan desain studi cross sectional dengan sampel sebanyak 97 dokumen klaim pasien CKD. Terdapat dua variabel yaitu keakruratan kode diagnosis dan persetujuan kliam BPJS. Peneliti menggunakan pedoman observasi dan ICD-10 untuk menganalisis keakuratan kode diagnosis serta mengamati penyebab pengembalian klaim BPJS. Analisis hubungan antara variabel bebas dengan variabel terikat dengan menggunakan uji Fisher Exact. Hasil penelitian didapatkan kode diagnosis CKD yang akurat sebanyak 93 (95,9%) dan tidak akurat sebanyak 4 (4,1%). Berkas klaim yang disetujui sebanyak 79 (81,5%) dan tidak disetujui sebanyak 18 (18,5%). Hasil analisis menunjukkan bahwa keakuratan kode diagnosis CKD memiliki hubungan yang signifikan dengan persetujuan klaim BPJS (b=6,643; 95% CI=4,099-10,765; p=0,001). Setiap kod","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"108 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121951151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Hubungan Faktor End User Computing Satisfaction (EUCS) terhadap Manfaat Nyata Penerapan ePuskesmas di Puskesmas I Denpasar Selatan","authors":"Luh Yulia Adiningsih, Putu Chrisdayanti Suada Putri, Coelestina Astri Boko","doi":"10.47007/inohim.v10i2.431","DOIUrl":"https://doi.org/10.47007/inohim.v10i2.431","url":null,"abstract":"AbstractHealth center management and quality can be seen from the electronic information sistem implemented by officers to provide better services. The government always tries to make changes for the better by implementing the ePuskesmas information sistem. The implementation of ePuskesmas in each region is expected to be able to improve the quality of services even better with web-based technology. The implementation of ePuskesmas is also expected to make it easier for users to provide services to the community so that they can save time and provide good benefits for users and service recipients. One way that can be done to develop a sistem that is well received by its users is to use the End User Computing Satsfaction (EUCS) method consisting of format factors, content, accuracy, ease of use, and timeliness. This method is used to develop the sistem by looking at the technological aspects and factors that satisfy users. The purpose of this study was to determine the relationship between End User Computing Satsfaction (EUCS) and the real benefits of implementing ePuskesmas at Puskesmas I, South Denpasar. This research method uses a quantitative design with a cross sectional design. The population of this study was 46 and the sample size was 32 ePuskesmas officers consisting of 5 doctors, 11 nurses, 6 midwives, 1 nutritionist, 6 admissions, 1 IT officer, and 2 RM officers. Collecting data using a questionnaire with data analysis with Chi Square test obtained p value = 0.012 <0.05. Keywords that the End User Computing Satisfaction (EUCS) factor has a significant relationship to the real benefits of implementing ePuskesmas. The Odds Ratio (OR) value of 11.7 employees who are satisfied with the implementation of ePuskesmas increases the chance of a positive perception of real benefits by 11.7 times compared to officers who are not satisfied based on the EUCS factor. The results showed that there was a significant relationship between the End User Computing Satisfaction (EUCS) factor and the real benefits of implementing ePuskesmas by officers at Puskesmas I, South Denpasar.Keyword: End User Computing Satisfaction (EUCS), ePuskesmas, Net Benefit AbstrakPeningkatan manajemen dan mutu pelayanan Puskesmas dilihat dari sistem informasi elektronik yang diterapkan oleh petugas untuk memberikan kemudahan pelayanan. Pemerintah selalu berupaya untuk melakukan perubahan ke arah lebih baik salah satunya dengan menerapkan sistem informasi ePuskesmas. Penerapan ePuskesmas di setiap wilayah diharapkan mampu memperbaiki mutu pelayanan lebih baik lagi dengan berbasis teknologi berbasis web. Penerapan ePuskesmas diharapkan mampu memudahkan pengguna dalam memberikan pelayanan kepada masyarakat agar hemat waktu dan bermanfaat positif baik bagi pengguna maupun penerima pelayanan. Salah satu cara untuk mengevaluasi keberhasilan suatu sistem itu dapat diterima dengan baik bagi penggunanya adalah dengan menggunakan metode End User Computing Satsfaction (EUCS) terdiri dari ","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129733070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Tinjauan Kualitas Layanan Internal di Instalasi Rekam Medis Rumah Sakit Islam Sultan Agung Semarang","authors":"N. Pratiwi, Zefan Adiputra Golo, Subinarto Subinarto","doi":"10.47007/inohim.v10i2.442","DOIUrl":"https://doi.org/10.47007/inohim.v10i2.442","url":null,"abstract":"AbstractInternal service quality affects officer satisfaction. The existence of quality internal services will increase employee satisfaction so that work results can be optimal. It is necessary to look at the extent to which medical record officers perceive the quality of internal services in the Medical Record Work Unit. The results of the preliminary study found that the hospital management had never conducted a survey of officers to assess the quality of internal services received by officers. In addition, the results of the performance assessment of officers at the medical record installation in 2018–2020 have fluctuated. The aim of this study was to determine the quality of internal services received by officers at the medical record installation of RSI Sultan Agung Semarang. This type of research is descriptive quantitative survey method. The research sample was all officers at the medical record installation as many as 41. The data were analyzed using descriptive analysis. The results of the research are internal service quality from the employee empowerment aspect in the high category, which is equal to 90%, the internal communication aspect is in the good category, which is equal to 98%, the teamwork aspect is in the good category, which is equal to 95%, the award aspect is in the high category, which is equal to 98%. , aspects of education and training in the sufficient category that is equal to 93%. Medical record installations need to improve the quality of internal services for officers, especially from the aspect of employee empowerment, as well as aspects of education and training by providing facilities, education and training to help officers complete their work optimally.Keyword: Internal Service Quality, Employee Empowerment, Internal Communication, Teamwork,  Education and Training  AbstrakKualitas layanan internal berpengaruh terhadap kepuasan petugas. Dengan adanya layanan internal yang berkualitas akan meningkatkan kepuasan petugas sehingga hasil pekerjaan dapat optimal. Perlu dilihat sejauh mana persepsi petugas rekam medis terhadap kualitas layanan internal di Unit Kerja Rekam Medis. Hasil studi pendahuluan menemukan pihak manajemen rumah sakit belum pernah melakukan survey kepada petugas untuk menilai bagaimana kualitas layanan internal yang diterima oleh petugas. Selain itu hasil penilaian kinerja petugas di instalasi rekam medis tahun 2018–2020 mengalami fluktuatif. Tujuan penelitian untuk mengetahui kualitas layanan internal yang diterima oleh petugas di instalasi rekam medis RSI Sultan Agung Semarang. Jenis penelitian ini deskriptif kuantitatif dengan metode survey. Sampel penelitian adalah seluruh petugas di instalasi rekam medis sebanyak 41. Data dianalisis menggunakan analisis deskriptif. Hasil penelitian yaitu kualitas layanan internal dari aspek pemberdayaan pegawai dalam kategori tinggi yaitu sebesar 90%, aspek komunikasi internal dalam kategori baik yaitu sebesar 98%, aspek kerja sama tim dalam kategori baik ","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127351417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Faktor-Faktor Yang Berpengaruh Terhadap Penerimaan Aplikasi Puskesmas Tanpa Antrian (PUSTAKA) di Puskesmas Rowosari","authors":"Lutfiyah Rizqulloh, M. Iqbal, Adelia Puspitasari","doi":"10.47007/inohim.v10i2.440","DOIUrl":"https://doi.org/10.47007/inohim.v10i2.440","url":null,"abstract":"AbstractProblems that occur in Puskesmas services are often related to waiting times to provide services to patients who are still long. To deal with this, the Semarang City Health Office made a policy for Puskesmas Tanpa Antrian Kota Semarang (PUSTAKA). One of the PUSTAKA implementations is at the Rowosari Health Center, in recent years it has decreased in 2020 and has increased in 2022. The purpose of the study was to determine the influencing factors based on the Technology Acceptance Mode (TAM) model on the acceptance of the PUSTAKA application to Rowosari Health Center visitors. Quantitative research using a cross sectional design. The sample came from 145 visitors to the Rowosari Health Center, processing data with Univariate, Bivariate and Multivariate analysis with multiple logistic regression tests. The results show the relationship between perceived ease of use p = 0.000 with OR = 7.056, perceived usefulness p = 0.000 with OR = 5.749, Attitude Toward Using p = 0.002 with OR = 3.630, Behavioral Intention to Use p = 0.023 with OR = 2,429 towards the use of the PUSTAKA application for visitors to the Rowosari Health Center. Acceptance of literature at the Rowosari Health Center has a significant relationship with perceptions of convenience, Perceived Usefulness, Perceived Ease of Use, Behavioral Intention to Use and Attitude Toward Using in the Technology Acceptance Mode (TAM) Model. The usefulness variable is the most dominant variable on the use of the LIBRARY application with an OR value of 5.239.Keyword: Rowosari Health Center, PUSTAKA, Technology Acceptance Model AbstrakProblem yang terjadi pada pelayanan Puskesmas sering berhubungan di waktu tunggu untuk memberikan pelayanan kepada pasien yang masih lama. Menanggulangi hal tersebut Dinas Kesehatan Kota Semarang membuat kebijakan Program Puskesmas Tanpa Antrian Kota Semarang (PUSTAKA). Salah satu Pelaksanaan PUSTAKA yaitu di Puskesmas Rowosari, dalam beberapa tahun terakhir mengalami penurunan ditahun 2020 dan mengalami kenaikan ditahun 2022. Tujuan penelitian untuk mengetahui faktor yang mempengaruhi berdasarkan model Technology Acceptance Mode (TAM) terhadap penerimaan aplikasi PUSTAKA  pada Pengunjung Puskesmas Rowosari. Penelitian dengan Kuantitatif menggunakan desain Cross Sectional. Sampel berasal dari 145 Penunjung Puskesmas Rowosari, pengolahan data dengan analisis Univariat, Bivariat dan Multivariat dengan uji regresi logistik berganda Hasil menunjukan hubungan antara persepsi kemudahan p= 0,000 dengan OR= 7,056, persepsi kebermanfaatan p= 0,000 dengan OR= 5,749, sikap pengguna p= 0,002 dengan OR= 3,630, persepsi minat p= 0,023 dengan OR= 2,429) terhadap penggunaan aplikasi PUSTAKA pada pengunjung Puskesmas Rowosari. Penerimaan PUSTAKA di Puskesmas Rowosari memiliki hubungan yang signifikansi terhadap persepsi kemudahan, persepsi kemanfaatan, sikap pengguna dan persepsi minat dalam Technology Acceptance Model (TAM). Variabel kebermanfaatan menjadi variabel yang paling dominan","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116285656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Determinan Keberhasilan Pengobatan Pasien Tuberkulosis di Kota Denpasar Tahun 2021","authors":"Gede Wirabuana Putra, Putu Erma Pradnyani","doi":"10.47007/inohim.v10i2.429","DOIUrl":"https://doi.org/10.47007/inohim.v10i2.429","url":null,"abstract":"AbstractTuberculosis (TB) is the top 10 causes of death in the world and the success rate of TB treatment has not yet reached the 85% success target. Indonesia is one of the countries with the highest TB burden. Denpasar City is one of the cities that contributes the most TB case data in Bali Province. The purpose of this study was to determine the factors that could affect the success of treatment for TB patients in Denpasar City in 2021.This study uses secondary data from the Denpasar City Health Office in 2021 on Form TB.03. The success of treatment becomes the dependent variable and the independent variable is gender, age, ownership of health insurance (JKN), occupation, history of diabetes mellitus, and history of previous treatment. The analysis used multiple logistic regression. The results showed that there were 826 patients with pulmonary TB patients whose treatment history was recorded in Denpasar City and as many as 697 (84%) treatment was successful. The factors found to have a significant influence on the success of treatment of TB patients in Denpasar City were JKN ownership and patient age. The older the patient, the less aware of the importance of health that affects the success of TB treatment. JKN ownership shows a negative influence on the success of TB patient treatment in Denpasar City, this situation indicates the need for better coordination in the management of TB treatment flow in Denpasar City using JKN and management of recording and reporting later.Keyword: tuberculosis, JKN, success, treatment  AbstrakTuberkulosis (TB) merupakan 10 besar penyebab kematian teratas di dunia dan tingkat keberhasilan pengobatan TB belum mencapai target keberhasilan 85%. Indonesia merupakan salah satu negara dengan beban TB tertinggi. Kegagalan pengobatan TB dapat meningkatkan munculnya kasus resisten obat. Kota Denpasar adalah salah satu kota yang menyumbang data kasus TB terbanyak di Provinsi Bali. Tujuan penelitian ini adalah mengetahui faktor yang dapat mempengaruhi keberhasilan pengobatan pasien TB di Kota Denpasar Tahun 2021. Penelitian ini menggunakan data Sekunder dari Dinas Kesehatan Kota Denpasar tahun 2021 di Form TB.03. Keberhasilan pengobatan menjadi variabel terikat dan variabel bebas yaitu jenis kelamin, umur, kepemilikan jaminan Kesehatan, pekerjaan, Riwayat penyakit DM, dan Riwayat pengobatan sebelumnya. Analisis menggunakan uji regresi logistik berganda untuk melihat faktor yang mempengaruhi keberhasilan pengobatan. Hasil penelitian menunjukkan pasien TB Paru yang tercatat riwayat pengobatannya di Kota Denpasar adalah 826 pasien dan sebanyak 697 (84%) pengobatan berhasil (sembuh dan pengobatan lengkap). Faktor yang ditemukan memiliki pengaruh bermakna terhadap keberhasilan pengobatan pasien TB di Kota Denpasar yaitu kepemilikan JKN (p=0,005) dan umur pasien (p=0,005). Rata-rata umur pasien TB di Kota Denpasar yaitu 41 tahun dan sebagian besar pasien TB tidak menggunakan JKN untuk pengobatan (82,4%). Semakin bertambahnya u","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123794719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Waktu Penyediaan Dokumen Rekam Medis Rawat Jalan Menurut Model 5M di RSUD Ungaran","authors":"Hervina Gustian Susilo, Anton Kristijono, N. Saputro","doi":"10.47007/inohim.v10i2.450","DOIUrl":"https://doi.org/10.47007/inohim.v10i2.450","url":null,"abstract":"AbstractThe time for providing outpatient medical record documents based on Permenkes No.129, 2008 is 10 minutes starting from the patient registering until the patient's medical record document is provided at the polyclinic. In a preliminary study conducted on 10 medical record documents, there were 7 (70%) whose time of provision of medical record documents was not following minimum service standards. If the time of provision of medical record documents is not improved, it will have an impact on the quality of service and patient satisfaction. The type of research used is descriptive quantitative research with a cross-sectional approach. The population is the number of outpatient visits totaling 85,727 from 13 existing polyclinics. Determination of the sample size using the Slovin formula obtained 100 medical record documents. Determination of samples from 13 polyclinics proportionally. Methods of data collection by observation and interviews. The results of the study showed that the average time for providing medical record documents was 19.94 minutes, not following the established minimum service standards and standard operating procedures. Factors affecting the delay in providing outpatient medical record documents from the 5M models were found to be 2M that had an effect, namely human factors and methods. Human resources in the filling department are only 4 officers (57.14%) of 7 officers who have a diploma education background of three medical records and only 2 officers (28.57%) who have received training in filling management. The method factor, standard operating procedures does not regulate and emphasizes ways, methods, or tools in providing medical record documents at the polyclinic on time according to minimum service standards. The implementation of the standard operating procedures has not yet been evaluated.Keywords: medical records, time providing, 5M AbstrakWaktu penyediaan dokumen rekam medis (DRM) pasien rawat jalan berdasarkan Permenkes No.129, 2008 adalah ≤10 menit dimulai dari pasien mendaftar sampai DRM pasien disediakan di poliklinik. Studi pendahuluan yang dilakukan dari 10 DRM terdapat 7 (70%) yang waktu penyediaan DRM tidak sesuai standar pelayanan minimum (SPM). Jika waktu penyediaan DRM sesuai data tersebut tidak dilakukan perbaikan, akan berdampak pada mutu pelayanan dan kepuasan pasien. Jenis penelitian yang digunakan adalah penelitian deskriptif kuantitatif dengan pendekatan cross sectional. Populasi adalah jumlah DRM kunjungan pasien rawat jalan berjumlah 85.727 dari 13 poliklinik yang ada. Penentuan besar sampel menggunakan rumus Slovin, didapatkan 100 DRM. Penentuan sampel dari 13 poliklinik secara proporsional. Metode pengumpulan data dengan observasi dan wawancara. Hasil penelitian rata-rata waktu penyediaan DRM adalah 19,94 menit, belum sesuai dengan SPM RS dan standar prosedur operasional (SPO) yang sudah ditetapkan. Faktor-faktor yang mempengaruhi keterlambatan penyediaan DRM rawat jalan dari 5M model dite","PeriodicalId":191162,"journal":{"name":"Indonesian of Health Information Management Journal (INOHIM)","volume":"11 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127242943","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}