Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes最新文献

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Effectiveness of Education Session on Knowledge about the Use of Needlestick and Sharp Injury among Paramedics at The Community Health Center in Bantul, Yogyakarta 日惹市班图尔社区卫生中心护理人员使用针头和锐器伤害知识教育课程的有效性
Kusbaryanto Kusbaryanto, Febriani Febriani
{"title":"Effectiveness of Education Session on Knowledge about the Use of Needlestick and Sharp Injury among Paramedics at The Community Health Center in Bantul, Yogyakarta","authors":"Kusbaryanto Kusbaryanto, Febriani Febriani","doi":"10.26911/the6thicph.02.20","DOIUrl":"https://doi.org/10.26911/the6thicph.02.20","url":null,"abstract":"Background: Medical workers are at a higher risk for needlestick and sharp injury, particularly one involving infected blood and other body fluid. It is, therefore, necessary to apply standard precaution to reduce medical injury in the health facilities. This study aimed to determine the effect of education on knowledge about the use of needlestick and sharp injury among paramedics at the community health centers in Yogyakarta. Subjects and Method: This was a quasi-experiment study before and after with control group design. It was conducted at the community health center in Bantul, Yogyakarta. A sample of 30 paramedics was divided into 15 paramedics in the experimental group and 15 paramedics in the control group. The independent variable was education about needlestick and sharp injury. The dependent variable was knowledge about needlestick and sharp injury, measured by questionnaire. The difference in test results between experimental group and control group, both before and after the education session, were tested by Mann-Whitney test. Result: Knowledge about the risk of needlestick and sharp injury before the education session were comparable between the experimental group and the control group (p> 0.05). Knowledge after the education session was higher in the experimental group (Mean= 2.33; SD= 0.49) than the control group (Mean= 2.00; SD= 0.38), and it was statistically significant (p= 0.001). Conclusion: Education is effective to improve knowledge about the risk of needlestick and sharp injury among the paramedics working at a community health center.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123960297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effectiveness of Instagram as A Promotion Media at Citra Ananda Maternal and Child Health Hospital, Ciputat, Banten Instagram作为推广媒体在万丹西普塔市西特拉阿南达妇幼保健院的效果
Lili Marliani, A. Achadi
{"title":"The Effectiveness of Instagram as A Promotion Media at Citra Ananda Maternal and Child Health Hospital, Ciputat, Banten","authors":"Lili Marliani, A. Achadi","doi":"10.26911/the6thicph-FP.02.03","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.02.03","url":null,"abstract":"Background: As the number of hospitals in Indonesia increased to 2,820 hospitals currently, so increases the need for marketing strategy. In this millennial era, there is a shift in marketing from traditional to digital marketing. A promotion through social media, especially Instagram has become an interesting choice. This study aimed to determine the effectiveness of Instagram as a promotion media at Citra Ananda Maternal and Child Health Hospital, Ciputat, Banten. Subjects and Method: This was a quantitative study. Outpatients who followed the Instagram of Citra Ananda Maternal and Child Hospital were selected for this study. The independent variable was Instagram. The dependent variables included Aware, Appeal, Ask, Action, and Advocate (5A). The data were calculated using Purchase Action Ratio (PAR) and Brand Advocacy Ratio (BAR). The data were calculated based on the criteria of 5A. The data were analyzed descriptively. Results: The percentage value in the Aware (X1) stage was 80.95%, Appeal (X2) was 75.93%, Ask (X3) was 82.82%, Act (X4) was 80.19%, and Advocate (X5) was 82.57%. The conversion rate from Aware to Appeal was 0.94. Appeal to Ask was 1.09. Ask to Act was 0.97. Act to Advocate was 1.03. PAR value was 0.99 and BAR value was 1.02. The rate of conversion from Aware to Appeal showed that customer interest was high. Aware to Ask the information provided in the promotion was unclear. Ask to Act showed a high level of commitment from the customer. Act to Advocate showed a high level of affinity from the customer. Conclusion: Instagram has substantial effects on Aware, Appeal, Ask, Act, and Advocate attributes of a promotional media at Citra Ananda Maternal and Child Hospital.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127077562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
The Effect of Referral and Treatment of Severe Preeclampsia on Maternal Death at Sultan Imanudin General Hospital Pangkalan Bun, Central Kalimantan 中加里曼丹邦卡兰邦苏丹伊马努丁总医院重症子痫前期转诊和治疗对孕产妇死亡的影响
Hartono Sriwandoko, Windu Purnomo, Bambang Trijanto, E. Darmawan
{"title":"The Effect of Referral and Treatment of Severe Preeclampsia on Maternal Death at Sultan Imanudin General Hospital Pangkalan Bun, Central Kalimantan","authors":"Hartono Sriwandoko, Windu Purnomo, Bambang Trijanto, E. Darmawan","doi":"10.26911/the6thicph-FP.03.01","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.03.01","url":null,"abstract":"Background: Severe preeclampsia is an obstetric emergency, requiring a rapid appropriate referral and treatment. Emergency obstetrics are still facing three phenomena belated recognizing and deciding. Preeclamsia is also often belated reaching a reference place, and belated getting and adequate treatment. This study aimed to determine the effect of referral and treatment of severe preeclampsia on maternal death at Sultan Imanudin General Hospital Pangkalan Bun, Central Kalimantan. Subjects and Method: This was retrospective cohort study conducted at Sultan Imanudin Hospital, Pangkalan Bun, Central Kalimantan, from January to December 2017. A sample 0f 94 pregnant women with preeclamsia was selected for this study by purposive sampling. The dependent variable was maternal death. The independent variables were referring, early treatment, referral travel time, operating room response time, delivery room, delivery time, and delivery, emergency response time, MgSO4, and Nifedipine. The data was obtained from medical records and analyzed by multiple logistic regression. Results: The risk of maternal death increased with complicated delivery (OR=27.66; 95%CI = 3.71 to 206.26; p= 0.001), incompetent referal (OR= 21.80; 95%CI= 2.70 to 175.60; p= 0.004), and late treatment (OR=13.62; 95%CI= 2.25 to 82.45; p= 0.004), long referral travel time (OR= 9.99; 95% CI= 1.76 to 56.75; p= 0.009), long operating room response time (OR=0.05; 95%CI <0.01 to 0.56; p= 0.014), and long delivery room response time (OR=9.80; 95% CI=1.56 to 61.51; p= 0.015). Conclusion: The risk of maternal death increases with complicated delivery, incompetent referal, late treatment, long referral travel time, long operating room response time, and long delivery room response time.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"83 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127122417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Effect of Training in Improving The Community Health Worker Skills in Breastfeeding Practice and Infant Development Stimulation 培训对提高社区卫生工作者母乳喂养实践技能和促进婴儿发育的效果
S. Hamidah, Bhisma Murti, Harsono Salimo, S. Mulyani
{"title":"The Effect of Training in Improving The Community Health Worker Skills in Breastfeeding Practice and Infant Development Stimulation","authors":"S. Hamidah, Bhisma Murti, Harsono Salimo, S. Mulyani","doi":"10.26911/the6thicph-FP.03.05","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.03.05","url":null,"abstract":"Background: Community health centers in Indonesia have established community health workers (CHWs) to improve access and quality of health services available for the community. The CHWs are trained to run the integrated health posts (posyandu) in every hamlet. Training of the CHWs is expected to improve the quality of various health services, including exclusive breastfeeding support for lactating mothers. This study aimed to examine the effect of training on increasing the CHW skill in breastfeeding practice and infant development stimulation. Subjects and Method: A quasi experiment before and after intervention with no control design was carried out in Gresik, East Java, from April to September 2019. A sample of 25 CHWs was selected for this study by quota sampling. The dependent vari-ables were skills in (1) exclusive breastfeeding practice and (2) child development stimulation. The independent variable was training. The data were collected by question-naire and observation. Mean score of skills before and after training was measured by paired t test. Results: Mean score of exclusive breastfeeding practice after training (Mean= 87.40; SD= 1.32) was higher than before training (Mean= 54.32; SD= 2.43), and it was statistically significant (p<0.001). Mean score of child development stimulation after training (mean= 92.8; SD= 0.71) was higher than before training (mean= 63.8; SD= 2.22), and it was statistically significant (p<0.001). Conclusion: Training is effective in improving skills of CHWs in exclusive breastfeeding practice and infant development stimulation.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129447310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effect of Clinical Pathway on Length of Stay and Hospital Cost: A Systematic Review 临床路径对住院时间和住院费用影响的系统综述
Yusuf Subekti, A. Nurwahyuni
{"title":"Effect of Clinical Pathway on Length of Stay and Hospital Cost: A Systematic Review","authors":"Yusuf Subekti, A. Nurwahyuni","doi":"10.26911/the6thicph-FP.04.43","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.04.43","url":null,"abstract":"Bacground: Clinical pathway, also known as care pathway, integrated care pathway, critical pathway, or care map, is the standardization of medical and surgical care process. It can be used to assure the quality of health service, to reduce risk, to control cost, and to increase efficiency of resources use. However, not all cases need clinical pathway. This study aimed to review systematically the effect of clinical pathway on length of stay and hospital cost. Subjects and Method: A systematic review was conducted by searching published articles from 2010 to 2019 from databases, including PubMed, ProQuest, and Cochrane. The inclusion criteria were articles published over the last 10 years, randomization, experiment, cohort, English, full text, and open access. Results: After screening based on inclusion criteria, 13 articles were included in this review. All of the studies investigated inpatient cases, with 10 out of 13 studies performed surgical cases, including of total hip arthroplasty, sphenopalatine artery ligation, pediatric appendictomy, total knee arthroplasty, endocrine operations, hepatic surgery, surgery for uterine fibroids, radical cystectomy, open pulmonary lobectomy and bilobectomy, non-surgical cases of asthma, and neonatal jaundice. All studies measured hospital length of stay. Nine studies looked at the effect on costs. Other effects include resource efficiency, surgical waiting time, complication, and readmission. Conclusion: Clinical Pathway has a positive effect in the reduction of hospital length of stay and costs. It can be carried out for surgical and non-surgical cases with monitoring and evaluation during implementation.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129227934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Perception and Attitude Towards Male Participation in Family Planning in Colomadu, Karanganyar, Central Java 中爪哇、卡兰甘雅、哥伦比亚男性参与计划生育的认知与态度
Yunia Renny Andhikatias, Desy Widyastutik, Megayana Yessy Maretta
{"title":"Perception and Attitude Towards Male Participation in Family Planning in Colomadu, Karanganyar, Central Java","authors":"Yunia Renny Andhikatias, Desy Widyastutik, Megayana Yessy Maretta","doi":"10.26911/the6thicph.02.26","DOIUrl":"https://doi.org/10.26911/the6thicph.02.26","url":null,"abstract":"Background: Family planning services have traditionally targeted women. However, there is recognition that reproductive health is the joint responsibility of men and woPHQ *LYHQ WKDW PHQ RIWHQ KDYH VLJQLILFDQW LQIOXHQFHV RQ D FRXSOH¶V FRQWUDFHSWLYH XVH male participation is crucial to the success of family planning programs and associated with better outcomes in reproductive health. While there are many possible factors affecting male participation in contraceptive, there is a lack of empirical studies supporting it in Indonesia. This study aimed to investigate the perception and attitude of husbands toward male participation in family planning in Colomadu, Karanganyar, Central Java, Indonesia. Subjects and Method: This was a qualitative study with phenomenology approach, conducted at Bolon Village, Colomadu, Surakarta, Central Java. A total of 5 husbands was selected purposively. The dependent variable was male participation in using contraceptive. The independent variables were perception and attitude. The data were collected by in-depth interview and direct observation. The data were analyzed descriptively. Results: Generally, there were differences in perception and attitude based on the knowledge of husband. Most husbands felt sorry for the side effects of contraceptive use that their wives experienced. Husbands had positive attitude towards male participation in contraceptive use if it were offered voluntarily without coercion. Husbands had positive perception on male participation in family planning program as it might reduce the inadvertent risk of wives posed by contraceptive use. Conclusion: Husbands have positive perception and attitude towards male participation in family planning, although there actual participation in contraceptive use remains low.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122827517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effectiveness of Text Message Reminder for Improving Compliance to Tuberculosis Drug Consumption: A Systematic Review 短信提醒提高结核病药物使用依从性的有效性:系统评价
Puteri Asma Dewi, D. Ayuningtyas
{"title":"Effectiveness of Text Message Reminder for Improving Compliance to Tuberculosis Drug Consumption: A Systematic Review","authors":"Puteri Asma Dewi, D. Ayuningtyas","doi":"10.26911/the6thicph-FP.05.06","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.05.06","url":null,"abstract":"Background: Compliance in consumes tuberculosis drugs is needed to reduce the drop out rate or discontinuation of the drug. Text messages sent to tuberculosis patients are an alternative reminder for patients to take medication. This study aims to systematically review the effectiveness of text message reminders to improve compliance with tuberculosis drug consumption. Subjects and Methods: A systematic review was conducted by searching for articles from 2 databases, namely PubMed and ProQuest. The keywords were \"effectiveness\", \"tuberculosis\", \"adherence\", and \"reminder\". The inclusion criteria were Randomized Controlled Trials (RCT) study or quasi-experimental study with or without a control group. The articles were selected by PRISMA flow diagram method. Results: From the 10 articles collected, those reported that text messages reminders influenced patients to take medication. Five articles reported a significant increase in patient adherence to taking medication using text messages reminder than without text messages reminder (p <0.010). Effective interventions to improve tuberculosis patient compliance in taking drugs are based on text messages obtained so that effective TB management is needed to increase the level of compliance in tuberculosis treatment completely. Conclusion: Text messaging is appropriate to be used as a reminder to improve compliance in taking tuberculosis medication but the need for good TB management for health care providers to reduce complete non-compliance with drugs.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122479536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Virtual Reality Intervention to Reduce Child Anxiety on Dental Care: A Systematic Review 虚拟现实干预减少儿童对牙科护理的焦虑:一项系统综述
Ista Ardiagahayu Praptidina, P. Pujiyanto
{"title":"Virtual Reality Intervention to Reduce Child Anxiety on Dental Care: A Systematic Review","authors":"Ista Ardiagahayu Praptidina, P. Pujiyanto","doi":"10.26911/the6thicph-FP.05.03","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.05.03","url":null,"abstract":"Background: Unpleasant early dental experience pain and anxiety can result in several negative consequences, such as dental fear, uncooperative behavior, and general dissatisfaction of the patients with dental care. Several techniques may be useful to reduce pain and anxiety in child patients during dental procedures.This study aimed to review systematically the effectiveness of virtual reality intervention to reduce child anxiety on dental care. Subjects and Method: A systematic review was conducted by searching published articles from 2014 to 2019 from databases included Proquest, Scopus, Science Direct, and Springer Link. The keywords IRU WKLV UHYLHZ ZHUH 39LUWXDO 5HDOLW ́ 3'HQWDO $Q[LHW ́ 3'HQWDO 3KRELD ́ 3&KLOGUHQ ́ DQG 33DLQ 3HUFHSWLRQ ́ 7KH LQFOXVLRQ FULWHULD ZHre English, open access, and dental health. The independent variable was virtual reality intervention. The dependent variable was fear and anxiety. After review process 5 articles from USA, Holland, UK, and 2 articles from India, were included in this review. Results: After intervention, fear and anxiety scores in pre-dental care were lower in children who were intervened than those who were not, and it was statistically significant (p<0.001). After intervention, fear and anxiety scores in post-dental care were lower in children who were intervened than those who were not, and it was statistically significant (p<0.001). Conclusion: Virtual reality is an effective non-pharmacological intervention to reduce fear and anxiety in children during dental care.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115837632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Association between Lipid Level and Chronic Periodontitis in Productive Age at Company Clinic in Jakarta, 2019 2019年雅加达公司诊所生产年龄人群脂质水平与慢性牙周炎的关系
Bonita Putri Arinida, A. Wibowo
{"title":"Association between Lipid Level and Chronic Periodontitis in Productive Age at Company Clinic in Jakarta, 2019","authors":"Bonita Putri Arinida, A. Wibowo","doi":"10.26911/the6thicph-FP.05.01","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.05.01","url":null,"abstract":"Background: Periodontitis affects at least 72% of Indonesian community according to Indonesian Basic Health Research (Riskesdas) in 2018. Periodontitis is considered as localized inflammation. However, the condition leads to systemic change. The recognition of systemic change was observed in lipid levels by several earlier studies. This study aimed to examine the association between lipid level and chronic periodontitis and healthy periodontal status in productive age. Subjects and Method: This was a cross-sectional study conducted in a company clinic, in 2019. A total of 120 patients were selected consisting of 60 patients diagnosed with chronic periodontitis and the 60 patients with healthy periodontal status. The data of periodontitis patients were obtained from medical check-up. Data of lipid levels included total cholesterol, triglycerides, low-density lipoprotein (LDL) cholesterol, and high-density lipoprotein (HDL) cholesterol. The data were analyzed by a multiple linear regression. Results: Patients with chronic periodontitis showed higher LDL cholesterol (p<0.001) and triglycerides (p=0.003) than patients with normal periodontal status. Total cholesterol was higher in patients with chronic periodontitis than healthy periodontal status (p<0.001). The difference in HDL cholesterol was statistically non-significant between patients with chronic periodontitis and healthy periodontal status (p=0.963). Conclusion: Lipid level can be an indicator of periodontal disease and give more information to perform higher quality of examination. However, more studies are needed to strengthen the evidence for improving the medical check-up coverage.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132634881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Factors Associated with Business Process in Hospital: A Systematic Review 医院业务流程相关因素:系统回顾
Arinahaq Arinahaq, A. Achadi
{"title":"Factors Associated with Business Process in Hospital: A Systematic Review","authors":"Arinahaq Arinahaq, A. Achadi","doi":"10.26911/the6thicph-FP.04.07","DOIUrl":"https://doi.org/10.26911/the6thicph-FP.04.07","url":null,"abstract":"Background: In order to improve the efficiency and effectiveness of company performance, hospitals must be competitive in maintaining service processes. It requires efficient business process. Business process management or business process reengineering must adapt to hospital market segment and avoid complex and fragmented health services. The study aimed to systematically review the factors associated with business process in hospital. Subjects and Method: This was a systematic review about the management of business processes in the hospital. This study searched articles from two scientific literature databases, namely 3UR4XHVW DQG 6FRSXV 7KH NHZRUGV ZHUH 3EXVLQHVV SURFHVV ́ 3EXVLness process re-engineering KRVSLWDO ́ DQG 3EXVLQHVV SURFHVV PDQDJHPHQW ́ 7KH LQclusion criteria were English, scientific journals, papers in conference and proceedings, from 2009-2019, and all international journals. The articles were collected based on PRISMA. Results: Seven articles met the inclusion criteria. Five articles reported that the involvement of hospital management and the use of business process method influenced the success of business process. Three articles reported that information technology support was closely related to implementation of business process. An article reported the need for a business process team, for the implementation of hospital business process. Conclusion: Hospital business process is related to management involvement in designing business process. The determination of hospital information system and team cohesiveness are needed in the design and implementation of hospital business process.","PeriodicalId":187475,"journal":{"name":"Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114326019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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