Jurnal MANAJERIALPub Date : 2023-01-27DOI: 10.30587/jurnalmanajerial.v10i01.4890
Elok Vilantika
{"title":"Application of Analytical Hierarchy Process to Evaluate Ten Years of Mutual Fund Performance in Indonesia","authors":"Elok Vilantika","doi":"10.30587/jurnalmanajerial.v10i01.4890","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v10i01.4890","url":null,"abstract":"Background – Mutual funds are one of the investment instruments whose popularity is increasing every year. Throughout August 2020 all types of mutual funds showed positive performance and equity funds became the mutual funds that had the highest performance among other types of mutual funds. Investors must be observant and careful in choosing which mutual funds are worth buying and have the best performance so that the risk of loss can be minimized. The decision-making process is not easy, so a decision-making tool called the Analytical Hierarchy Process (AHP) is needed. \u0000Purpose – This study aims to analyze the performance of equity funds as a consideration for investors in choosing the best mutual funds with the Risk Adjusted Return (RAR) method, Sharpe Ratio, Treynor Ratio, and Jensen Alpha. \u0000Design / Methodology / Approach – This research approach is quantitative. The population in this study are all equity funds which are then sampled with criteria of more than 10 years having the largest Asset Under Management (AUM) as of December 2020 and one mutual fund product representing an investment manager. The data analyzed are primary data and secondary data. The data analysis method in this study uses the Analytical Hierarchy Process (AHP) as a decision-making tool for 10 alternative mutual funds. \u0000Result and Discussion – Based on the results of the analysis, it shows that the RAR method is the criterion that shows the most consistency in assessing the performance of mutual funds. This result is also supported by the opinions of several competent investment managers regarding mutual fund investment as respondents in this study. The overall results of selecting the best mutual fund performance in terms of the 4 criteria used show that the FWD Asset Dividend Yield Equity Fund is the best alternative choice with an overall inconsistency shown of less than ten percent, which means that the data comparison in this study is valid and consistent. \u0000Conclusion – Based on the AHP method, it shows that the FWD Asset Dividend Yield Equity Fund has superior performance compared to the other eight mutual funds with the largest final weight of 0.155. \u0000Research Implication – This research can be used as a basis for making investment decisions in mutual funds so that investors know the best performance information on mutual funds using the 4 criteria. \u0000Research Limitations – This study has limitations related to the criteria, namely Risk Adjusted Return (RAR), Sharpe Ratio, Treynor Ratio, and Jensen Alpha and the alternative used is only 10 equity mutual funds, so that it can be developed using other criteria or adding sub-sub-criteria, and can use other mutual fund alternatives.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"88 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121992233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2023-01-27DOI: 10.30587/jurnalmanajerial.v10i01.4651
Dadan Sumantri, Taufiq Rahmat
{"title":"Increasing Tourist Intention To Visit Of Coastal And Marine Tourism Visits Through Digital Marketing","authors":"Dadan Sumantri, Taufiq Rahmat","doi":"10.30587/jurnalmanajerial.v10i01.4651","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v10i01.4651","url":null,"abstract":" Background – The Covid-19 pandemic has made the world economy to experience a sharp decline, especially in the tourism sector. One of the tourism sectors affected is coastal and marine tourism. To increase the number of tourists again, many researchers state that digital marketing has a significant role. \u0000Aim – This study aims to examine the used model of digital marketing used by coastal and marine tourism actors so that they can be optimized to increase tourism attractiveness. \u0000Design / methodology / approach – The method used in this research is to use six steps, namely strategy determination, planning, training, data collection, review, and reporting. Research data collection will be carried out using a questionnaire survey method. \u0000Findings – According to the findings, digital marketing through websites and Instagram factors can affect tourism attractiveness but cannot affect intention to visit. However, the intention to visit in this study can be influenced by tourism attractiveness. \u0000Research implication – Tourism providers must consider what factors can increase tourism attractiveness, such as by using digital marketing tools. The local government can also increase the facility in the tourism destination. \u0000Limitations – Future studies can consider other factors in digital marketing, as this study only considers websites and Instagram as the too. Other factors, such as email marketing, search engine optimization, content marketing, and the use of mobile applications should be explored by future researcher.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130322604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2023-01-27DOI: 10.30587/jurnalmanajerial.v10i1.4666
D. A. Pramesti, Mugi Harsono
{"title":"Antropomorfisme Merek dalam Kajian Filsafat Ilmu","authors":"D. A. Pramesti, Mugi Harsono","doi":"10.30587/jurnalmanajerial.v10i1.4666","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v10i1.4666","url":null,"abstract":"Background – Anthropomorphism refers to the customer's tendency to think of a human characteristic that is in a product or brand and has become a brand positioning strategy that has received attention in marketing research in recent years. Anthropomorphism strategy is needed and becomes an effective alternative strategy in marketing communication, but there is some debate about the success of anthropomorphism strategy in marketing communication. The discrepancy in the findings of the debate makes the anthropomorphism strategy interesting for further research, especially on consumer attitudes. \u0000Aim – Anthropomorphism concept is very important in developing a brand for the consumers. Marketing strategies can provide information about the introduction and market’s problems, provide information on alternative solutions, analysis of alternative solutions, and evaluation. The anthropomorphism strategy is used to get closer and communicate the brand to the consumers. This study develops a conceptual framework that describes the philosophy of science about brand anthropomorphism from a marketing perspective. \u0000Design/methodology/approach – This study uses secondary data in the form of literature studies and mapping on 78 articles published in Scopus-indexed journals, especially Q1 and Q2 for 47 years from 1975 to 2021. The framework is presented in 3 main aspects that are ontology, epistemology, and axiology. That aspect is discussed in depth in accordance with the development of existing scientific studies. \u0000Findings – Brand anthropomorphism is one of the most effective marketing strategies to bring brands closer to their consumers. This study found the antecedents and consequences of brand anthropomorphism, such as brand image congruity, anthropomorphic advertisement, customer intention, willingness to register, etc. These findings, theoretically, it is expected to provide a roadmap for further anthropomorphism research and practice as the input in determining marketing strategies for companies. \u0000Research implication – A conceptual model of brand anthropomorphism is presented with an explanation of the influencing factors and the factors that are influenced. This study can help for further research about anthropomorphism. \u0000Limitations – This study only refers to Scopus Q1 and Q2 for 47 years from 1975 until 2021. \u0000 ","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121561978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2023-01-24DOI: 10.30587/jurnalmanajerial.v10i1.4751
S. Sukaris, Aries Kurniawan, M. D. Kurniawan
{"title":"Strategi Pengembangan Wisata Desa Yang Berkelanjutan","authors":"S. Sukaris, Aries Kurniawan, M. D. Kurniawan","doi":"10.30587/jurnalmanajerial.v10i1.4751","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v10i1.4751","url":null,"abstract":"Background–Currently, tourism potential in Indonesia has considerable potential and opportunity to be developed, especially village tourism owned by villages in Indonesia. Likewise, the village has been able to capture village tourism opportunities that can be developed based on local resources owned, both tourist attractions, culture and other local wisdom. However, not many villages develop it sustainably. \u0000Aim – The objectives of this study specifically will examine how the strategies that can be carried out by villages (village tourism managers) in developing village tourism to be sustainable. \u0000Design / methodology / approach – The research method used in this study is a qualitative approach where data is collected from informants through focus group discussions. \u0000Findings – The results of the study indicate that villages in Gresik Regency are actively developing village tourism, which is marked by the concern of tourism awareness groups (POKDARWIS), as well as the increasing number of developed village tourism destinations. Strategies that can be carried out in developing sustainable tourism villages include optimizing local resources, community involvement, adhering to the planned master plan, managing internally sourced funding, strengthening institutions, making village tourism development a priority, increasing the ability to sell village tourism products. supported by competent human resources that meet excellent service standards and the motivation for continuous development to do new things. \u0000Research implication Theoretical implications; In future studies, it is necessary to have a study that connects the concept of halal tourism with sustainability, especially in Gresik Regency, which is known as the city of santri. \u0000Limitations – This research is mostly digging data from tourism managers (POKDARWIS), so it does not involve visitors and other stakeholders.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134400235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2023-01-24DOI: 10.30587/jurnalmanajerial.v10i1.4546
Berliana Fajar Nur Endah Sari, Hendy Mustiko Aji
{"title":"Niat Berpindah Nasabah yang Termigrasi Paksa ke Bank Syariah Indonesia","authors":"Berliana Fajar Nur Endah Sari, Hendy Mustiko Aji","doi":"10.30587/jurnalmanajerial.v10i1.4546","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v10i1.4546","url":null,"abstract":"Background – The merger that was done by BUMN Islamic Banks in Indonesia to form Bank Syariah Indonesia (BSI) has forced the customers to switch to the new system. This switch may create resistance. As this phenomenon is still new, therefore, there are still very limited studies that investigate it. \u0000Aim – This study is aimed to investigate factors that influence customer switching intention to Bank Syariah Indonesia (BSI). \u0000Design / Methodology / Approach – This study collected 106 respondents and the data is analyzed using PLS-SEM. The purposive sampling technique is chosen by creating criteria for the sample, such as ex-Bank Syariah Mandiri, BRI Syariah, and BNI Syariah customers who are forcedly switched to Bank Syariah Indonesia (BSI). \u0000Findings – This study shows that trust has a significant effect on satisfaction, but it does not influence switching intention. Satisfaction is significantly influenced by service quality, but it has a negative effect on switching intention. Interestingly, service quality also does not influence switching intention. \u0000Conclusion - This study concludes that customer switching intentions are significantly influenced by customer satisfaction, but not by trust and service quality. \u0000Research Implication – The findings of this study are expected to be used by Bank Syariah Indonesia (BSI) managers in designing a customer loyalty program. So that, the customers who are forcedly switched can stay. \u0000Limitations – Most of the respondents in this study are from Java Island. This unbalanced proportion might affect the validity of the findings.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130944647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2023-01-24DOI: 10.30587/jurnalmanajerial.v10i1.4650
Naila Syalsabila, N. Hermina
{"title":"The Interrelations Of Celebrity Endorsement, Social Media Use, And Customer Engagement In Achieving Customer Purchase Decision","authors":"Naila Syalsabila, N. Hermina","doi":"10.30587/jurnalmanajerial.v10i1.4650","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v10i1.4650","url":null,"abstract":"Background – The awareness and massive adoption towards internet has motivated companies to include it into their marketing strategies, such as by using celebrity endorsement and social media use, as this will enable them to increase customer engagement and their purchase decision. \u0000Aim – This study investigates the effect of celebrity endorsement and social media use on customer engagement and consumer purchasing decisions. \u0000Design / methodology / approach – This research was conducted on consumers of culinary and fashion products of SMEs in West Java Province, with a total sample of 185 respondents. The data was collected using the survey method of distributing questionnaires to respondents. Furthermore, the data obtained were processed using PL S Software-Structural Equation Modeling. \u0000Findings – The research results show that: (1) the use of social media has a positive effect on customer engagement; (2) The role of celebrity endorsement has a positive effect on customer engagement; (3) Customer engagement has an impact on purchasing decisions; (4) Customer engagement mediates the relationship between social media use and consumer purchasing decisions, and (5) Customer engagement mediates the relationship between celebrity endorsement and consumer purchasing decisions. \u0000Research implication – MSMEs need to understand the important role of the influence of social media in increasing engagement with consumers. The use of celebrity endorsement must also be considered as an important aspect that can encourage consumer engagement. \u0000Limitations – This research was specifically conducted on SMEs in the handicraft and culinary industry in West Java. Future studies require to be carried out in different settings to ensure generalizability of the present study.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116155344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2022-10-01DOI: 10.30587/jurnalmanajerial.v9i03.4037
Rafika Rachmaniah
{"title":"Pengaruh Disiplin Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening","authors":"Rafika Rachmaniah","doi":"10.30587/jurnalmanajerial.v9i03.4037","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v9i03.4037","url":null,"abstract":"Background – Changes from the 4.0 era had an impact on human resource management so that this caused problems. This makes every organization must face challenges by conducting experiments and improving management in the field of human resource management. Purpose – The purpose of this study was to analyze the significance of the effect of work discipline and work motivation on employee performance. This study also investigates the role of the connecting variabel of job satisfaction in improving employee performance. Design / methodology / approach – The purpose of this study was to analyze the significance of the effect of work discipline and work motivation on employee performance. This study also investigates the role of the connecting variabel of job satisfaction in improving employee performance. Findings – The results showed that work discipline and work motivation had a significant effect on employee satisfaction. Employee satisfaction has a significant effect on employee performance. Indirectly, work discipline and work motivation also have a significant effect on employee performance. Each variabel obtained by the path coefficient shows an indirect effect. Conclusion - Concluded that work discipline, work motivation, and employee job satisfaction have an important role in employee performance. Research implication – The results of this study are expected to be input for Bank BRI Manukan Surabaya Branch Office, especially knowing the effect of work motivation and work discipline on employee performance with job satisfaction as an intervening variabel, can be used as learning material and application of knowledge in the field of management, especially in the field of human resource management. and can be an additional reference for further research and as a consideration for organizations facing similar problems. Limitations – Limitations in this study are independent variabels that only use 2 variabels in this study, namely work discipline and work motivation and the number of research respondents totaling 100 respondents.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130154013","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2022-09-30DOI: 10.30587/jurnalmanajerial.v9i03.4360
Abdurrahman Faris Indriya Himawan, E. Priyana, Mohamad Hazeem Sidik
{"title":"Analisis Congestion Faktor Pada Logistik Alkes dan Obat Rumah Sakit Muhammadiyah Dengan Analytical Hierarchy Process","authors":"Abdurrahman Faris Indriya Himawan, E. Priyana, Mohamad Hazeem Sidik","doi":"10.30587/jurnalmanajerial.v9i03.4360","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v9i03.4360","url":null,"abstract":"Background – Suppliers are business partners who play a significant role in ensuring the availability of supply goods needed by the company. Supplier performance will affect the company's performance; therefore companies need to assess suppliers carefully and sustainably. Supplier assessments should be based on criteria that add current value and future value. Aim – This study aims to select the best suppliers in supplying drug and medical devices in hospitals. Design / methodology / approach – This research approach is quantitative by using Analytical Hierarchy Process (AHP) analysis in determining the best quality weight to be selected by Muhammadiyah Hospital based on five criteria, namely price, quality, service, accuracy of delivery, and accuracy of quantity. Findings – Based on the calculation results using the Analytical Hierarchy Process (AHP) method, the criteria that got the highest weight were quality with a weight of 0.44, the second order was the price with a weight of 0.34, the third order was the service with a weight of 0.13, the fourth order was the accuracy of delivery with a weight of 0.05, and the last was delivery with a weight of 0.03. While the order of suppliers that get the highest weight is PT. X with a weight of 0.38, the second is PT. Y with a weight of 0.36 and the last one PT. Y with a weight of 0.09. Research implication – Some things that are considered in choosing a supplier are delivery, quality, service, past performance, payment. The goal is none other than to know the best suppliers of hospitals. Limitations – This research has a limit on the number of cases of hospitals managed by Muhammadiyah, it is still very likely to be developed for other government or private hospitals or health clinics.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125875032","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2022-09-30DOI: 10.30587/jurnalmanajerial.v9i03.4352
Zainul Wasik, Muhammad Rusli
{"title":"Analisis Penerapan ISO 26000 Koperasi Simpan Pinjam Lamongan dan Mojokerto","authors":"Zainul Wasik, Muhammad Rusli","doi":"10.30587/jurnalmanajerial.v9i03.4352","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v9i03.4352","url":null,"abstract":"Background – 7 core subjects of ISO 26000 in Savings and Loans Cooperatives. Because researchers want to know to what extent the ISO 26000 standard has been carried out and applied by savings and loan cooperatives and whether it has met the requirements of the ISO 26000 standard with 7 core subjects in Savings and Loans Cooperatives, and the reason for researching cooperatives in Lamongan and Mojokerto districts is because many cooperatives are threatened failed to according (Beritajatim, 2021). Aim – this study aims to analyze the activities of Savings and Loans Cooperatives and to analyze the implementation of ISO 26000 regarding organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues, as well as community involvement and development carried out by Savings and Loans Cooperatives and to analyze the challenges faced by savings and loan cooperatives related to the implementation of ISO 26000, referring to the ISO 26000 standard and To analyze the strategies implemented by related cooperatives in facing the challenges of implementing ISO 26000 and implementation of ISO26000 with sustainable achievement of SDGs. Design / methodology / approach – researchers chose to use qualitative research methods to determine how to find, collect, process and analyze the data from the research. This qualitative research can be used to understand social interactions, for example by means of interviews and in-depth observations so that clear patterns will be found. Based on the research findings, there is no clear SOP so that it can lead to errors in employees and can result in not optimal performance of savings and loan cooperatives. Findings – Lack of supervision in social responsibility towards the implementation of policies and management of cooperative business so there are many obstacles in every cooperative business implementation that is run. Based on the results, there are managerial implications as follows. It is hoped that the savings and loan cooperatives can maintain several core subjects that have been carried out well even though they are not yet optimal, they must be carried out in accordance with the vision and mission, culture and values, core competencies, SOP, Jobdisc, KPI and standardization in all lines of HR, finance, Marketing, Operations and pay more attention to good governance so that good performance can be created. Research implication – It is hoped that the savings and loan cooperatives can create a good governance system so that it can have an impact on the performance of cooperatives to achieve targets and achieve goals. It is hoped that the existence of KSPPS BMT Permata Jatim and the Ben Iman Cooperative will become a Social (Community) Enterprise that can provide social value for the community and to overcome social problems by turning them into solutions with business activities. Limitations – describe your research limitation, the limit that hinder your research to gain","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125241130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jurnal MANAJERIALPub Date : 2022-09-29DOI: 10.30587/jurnalmanajerial.v9i03.4119
Hery Verianto The, Nova Arestia
{"title":"Hasil Work Engagement Dari Work Life Balance Karyawan Peran Mediasi Job Crafting","authors":"Hery Verianto The, Nova Arestia","doi":"10.30587/jurnalmanajerial.v9i03.4119","DOIUrl":"https://doi.org/10.30587/jurnalmanajerial.v9i03.4119","url":null,"abstract":"Backround – The existence of human resources will determine the success of the organization. In every company activity, human resources play a major role. Purpose – This research aims at examining and analyzing the impact of communication on employee performance at Hotel My Home Pontianak with motivation as intervenning variables. Design/ Methodology/ Approach – Research method applied is causal approach survey in form of quantitative causal description. Census technic is used to collect the primary data, with repondents as many as 60 employees at Hotel My Home Pontianak. Finding – Secondary data was elicited from Website Hotel My Home Pontianak. Conclusion – The test results of the research shows that communication has positive and significant effect on motivation, motivation has positive and significant effect on employee performance, communication has positive and significant effect on employee performance, motivation mediates the effect of communication on employee performance, direct effect of communication on employee performance stronger than motivation mediates the effect of communication on employee performance. Research Implications - The application of intense and effective communication between management and employees will be able to increase motivation and have an impact on employee performance so that the sustainability of Hotel My Home Pontianak can be maintained. Limitations - Although this research contributes to the field of human resources, there are still limitations that require further research. First, the variables used are limited to communication, motivation and employee performance, even though there are many other variables that can affect employee performance, such as employee engagement, organizational commitment, job satisfaction and so on. Second, the number of samples used is still limited. Third, this research was only conducted on one hotel, so it needs to be done also on other hotels to get maximum results.","PeriodicalId":181401,"journal":{"name":"Jurnal MANAJERIAL","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121351197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}