{"title":"Quality improvement of email communication in work groups and organizations by reflection","authors":"Guy Vollmer, Katrin Gaßner","doi":"10.1145/1099203.1099225","DOIUrl":"https://doi.org/10.1145/1099203.1099225","url":null,"abstract":"Email communication in work groups and organizations suffers from ill-composed messages. In this paper we introduce two approaches aiming to improve the overall quality of email communication by means of reflection. For this purpose, we determine, rate and classify quality problems as encountered in today's email communication. Subsequently, we derive criteria to rate the quality of email communication, both objectively as well as subjectively. The results of these ratings are then presented to the authors of email messages to encourage them to improve their email communication behaviour. Preliminary results suggest that our approach might have the potential to overcome problems of email communication caused by ill-composed messages.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131055892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Consistency maintenance based on the mark & retrace technique in groupware systems","authors":"Ning Gu, Jiang-Ming Yang, Qiwei Zhang","doi":"10.1145/1099203.1099250","DOIUrl":"https://doi.org/10.1145/1099203.1099250","url":null,"abstract":"Replicated architecture is widely used for concealing network delay. However, consistency maintenance in fully replicated architecture is a major technical challenge. In this paper, we report a Mark & Retrace based method in replicated groupware systems. Compared with the Operation Transformation technique, it does not adjust the operation's position but retraces the document's address space to the state at the time of the operation's generation. Then the operation can be executed directly in this address space. Mark & Retrace method can not only achieve the same goal of consistency maintenance but also provide a better support for Undo. This paper provides the proof of the algorithm's correctness of consistency maintenance, in which both the orders of character nodes and marks of each node at all sites are kept consistent. Furthermore, the amortized efficiency can reach O(log n).","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"231 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124200494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sallyann Bryant, Pablo Romero, John Benedict du Boulay
{"title":"Pair programming and the re-appropriation of individual tools for collaborative programming","authors":"Sallyann Bryant, Pablo Romero, John Benedict du Boulay","doi":"10.1145/1099203.1099264","DOIUrl":"https://doi.org/10.1145/1099203.1099264","url":null,"abstract":"Although pair programming is becoming more prevalent in software development, and a number of reports have been written about it [4] [6], few have addressed the manner in which pairing actually takes place [5]. Even fewer consider the methods employed to manage issues such as role change or the communication of complex issues. Here we contribute by highlighting the way resources designed for individuals are re-appropriated and augmented to facilitate pair collaboration.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132762386","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"FrameDrops: a mobile VideoBlog for workgroups and virtual communities","authors":"Tom Gross, M. Kleppe","doi":"10.1145/1099203.1099226","DOIUrl":"https://doi.org/10.1145/1099203.1099226","url":null,"abstract":"In this paper FrameDrops is presented. FrameDrops is a mobile VideoBlog-it allows users to capture videos and pictures on the move with modern mobile phones, and to send these data with a comment and with information on the current geographical position to a FrameDrops server. FrameDrops servers automatically insert the data in a repository, and generate integrated interactive Web pages. FrameDrops can be used for various purposes where users want to easily capture information in-situ and share it with others.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"101 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132175942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Proactive behaviour may lead to failure in virtual project-based collaborative learning","authors":"Pernille Bjørn, M. Hertzum","doi":"10.1145/1099203.1099261","DOIUrl":"https://doi.org/10.1145/1099203.1099261","url":null,"abstract":"This paper argues that proactive behaviour, caused by high engagement and motivation of the learners, may lead to failure of collaborative learning. By examining empirical data from real-world text-only virtual negotiations between dispersed participants engaged in project-based collaborative learning, we discover that volunteering self-initiated activities promotes the participants' individualistic behaviour. Also, the technology made it easy for participants to include their own statements in new contributions and deconstruct the statements of others, permitting few opportunities for others to influence proposals.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124812087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Intelligent design or felicitous evolution?: sustaining order and activity in online communities","authors":"T. Erickson, C. Halverson","doi":"10.1145/1099203.1099258","DOIUrl":"https://doi.org/10.1145/1099203.1099258","url":null,"abstract":"Appointments Associate Professor, The Information School, University of Washington 9/08-Present Program Officer, National Science Foundation, CISE, IIS, HCC 10/08-Present Assistant Professor, The Information School, University of Washington 1/02-8/08 Informatics Program Chair, The Information School, UW 4/04-12/06 Visiting Faculty, Intel Corp., Digital Home Research Group, Santa Clara, CA 6/06-9/06 Research Scientist, FX Palo Alto Laboratory, Inc 9/00-12/01 Member of the Technical Staff, AT&T Labs – Research, HCI Lab 6/96-10/96 Graduate Student Researcher, Information and Computer Science, UC Irvine 9/95-9/00","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125524489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An optimization approach to group coupling in heterogeneous collaborative systems","authors":"Carlos D. Correa, I. Marsic","doi":"10.1145/1099203.1099251","DOIUrl":"https://doi.org/10.1145/1099203.1099251","url":null,"abstract":"Recent proliferation of computing devices has brought attention to heterogeneous collaborative systems, where key challenges arise from the resource limitations and disparities. Sharing data across disparate devices makes it necessary to employ mechanisms for adapting the original data and presenting it to the user in the best possible way. However, this could represent a major problem for effective collaboration, since users may find it difficult to reach consensus with everyone working with individually tailored data. This paper presents a novel approach to controlling the coupling of heterogeneous collaborative systems by combining concepts from complex systems and data adaptation techniques. The key idea is that data must be adapted to each individual's preferences and resource capabilities. To support and promote collaboration this adaptation must be interdependent, and adaptation performed by one individual should influence the adaptation of the others. These influences are defined according to the user's roles and collaboration requirements. We model the problem as a distributed optimization problem, so that the most useful data--both for the individual and the group as a whole--is scheduled for each user, while satisfying their preferences, their resource limitations, and their mutual influences. We show how this approach can be applied in a collaborative 3D design application and how it can be extended to other applications.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128633057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Instant messaging bots: accountability and peripheral participation for textual user interfaces","authors":"Stephen Chan, B. M. Hill, S. Schoenebeck","doi":"10.1145/1099203.1099221","DOIUrl":"https://doi.org/10.1145/1099203.1099221","url":null,"abstract":"Over the last several years, studies of instant messaging have observed its increasing role in the workplace[1] and in social situations[2]. We propose that modifying applications to interact with users over Instant Messaging (as IM bots) extends the collaborative benefits of IM into new areas. As IM Bots participating in group chatrooms, applications that had previously been restricted to a single user command line are able to engage in many to many interactions between users and applications. Current command line oriented user interfaces can be made into collaborative interfaces that exhibit (at a basic level) the ethnomethodological property of accountability as well as supporting legitimate peripheral participation.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114368757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Thoughts on critical infrastructure collaboration","authors":"A. Scholand, J. Linebarger, M. Ehlen","doi":"10.1145/1099203.1099270","DOIUrl":"https://doi.org/10.1145/1099203.1099270","url":null,"abstract":"In this paper, we describe what we believe to be the characteristics of the collaborations required in the domain of critical infrastructure modeling, based on our experiences to date. We adopt a knowledge management philosophy, which imposes two classes of requirements, contextual who, when, and why), and semantic what interactions are conducted around). We observe that infrastructure models can often engender more insight when used as the basis for a meaningful discussion between the disparate stakeholder groups (private industry, trade organizations, industry lobbying groups, etc.) than when exercised computationally.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129847720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia","authors":"S. L. Bryant, Andrea Forte, A. Bruckman","doi":"10.1145/1099203.1099205","DOIUrl":"https://doi.org/10.1145/1099203.1099205","url":null,"abstract":"Traditional activities change in surprising ways when computer-mediated communication becomes a component of the activity system. In this descriptive study, we leverage two perspectives on social activity to understand the experiences of individuals who became active collaborators in Wikipedia, a prolific, cooperatively-authored online encyclopedia. Legitimate peripheral participation provides a lens for understanding participation in a community as an adaptable process that evolves over time. We use ideas from activity theory as a framework to describe our results. Finally, we describe how activity on the Wikipedia stands in striking contrast to traditional publishing and suggests a new paradigm for collaborative systems.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"124 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115774062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}