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Proceedings of the 2005 ACM International Conference on Supporting Group Work最新文献

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Why everyone loves to text message: social management with SMS 为什么人人都爱发短信:用短信管理社会
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099260
L. Barkhuus
{"title":"Why everyone loves to text message: social management with SMS","authors":"L. Barkhuus","doi":"10.1145/1099203.1099260","DOIUrl":"https://doi.org/10.1145/1099203.1099260","url":null,"abstract":"This poster presents a study of SMS use among young adults and how they manage their social lives by SMS. It focuses on three features: overcoming shyness, facilitating 'appropriate behavior' and how users exploit the conciseness of messages. In conclusion we discuss the surprising value of this modest medium in people's everyday lives.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"76 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117200207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 24
What ideal end users teach us about collaborative software 关于协作软件，理想的终端用户教会了我们什么
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099248
D. Redmiles, Hiroko Wilensky, Kristie Kosaka, R. Paula
{"title":"What ideal end users teach us about collaborative software","authors":"D. Redmiles, Hiroko Wilensky, Kristie Kosaka, R. Paula","doi":"10.1145/1099203.1099248","DOIUrl":"https://doi.org/10.1145/1099203.1099248","url":null,"abstract":"Many studies have evaluated different uses of collaborative software. Typically, the research has focused on the shortcomings and, sometimes, the ways end users succeed or fail to work around these shortcomings. In a recent field study, surprisingly, a group demonstrated unimpaired dexterity using a full range of collaborative software. Some interesting lessons emerged from observing these \"perfect\" collaborators. Lessons include implications for more typical or \"less than perfect\" end users, especially around the adoption of collaboration technology. Also, there is a general, but subtle, lesson that studying successful users of technology (or \"ideal end users\" as we put it) can be as valuable as studying those who struggle with technology and highlight its shortcomings.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128676968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Taking juxtaposition into account: supporting people's work with maps 考虑并置:用地图支持人们的工作
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099268
Mårten Pettersson, Sarah Olofsson
{"title":"Taking juxtaposition into account: supporting people's work with maps","authors":"Mårten Pettersson, Sarah Olofsson","doi":"10.1145/1099203.1099268","DOIUrl":"https://doi.org/10.1145/1099203.1099268","url":null,"abstract":"This poster presents research about how maps are used at an emergency service centre. It focus on emergency service operators' work practices, how they use maps in order to find the address and communicate to others the location of incidents, such as traffic accidents and fires. We analyse how the operators juxtapose the physical paper map with the computerised counterpart. When designing new technology there is a need to take juxtaposition into account.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126126857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Roles and relationships for unified activity management 统一活动管理的角色和关系
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099245
B. Harrison, Alex Cozzi, T. Moran
{"title":"Roles and relationships for unified activity management","authors":"B. Harrison, Alex Cozzi, T. Moran","doi":"10.1145/1099203.1099245","DOIUrl":"https://doi.org/10.1145/1099203.1099245","url":null,"abstract":"This paper reports on three ethnographic studies of how people coordinate their activities in various work settings. The findings reported here are a derived set of relationships reflecting the nature of involvement of people in their activities. These findings were then tested by six analysts, who were conducting field studies of patterns of complex business activities. They used the derived relationships in the analysis of their data and in the representation of activity patterns. These usage cases revealed confusion between involvement relationships and job roles. Finally, several implications of these studies for designing an activity management prototype are presented.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125752789","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 26
Analyzing misconceptions in multilingual computer-mediated communication 多语言计算机媒介交流中的误解分析
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099274
Naomi Yamashita, T. Ishida
{"title":"Analyzing misconceptions in multilingual computer-mediated communication","authors":"Naomi Yamashita, T. Ishida","doi":"10.1145/1099203.1099274","DOIUrl":"https://doi.org/10.1145/1099203.1099274","url":null,"abstract":"Multilingual communities using machine translation to overcome language barriers are showing up with increasing frequency. However, when a large number of translation errors get mixed into conversation, it becomes difficult for users to fully understand each other. In this paper, we focus on misconceptions found in high volume in actual online conversations using machine translation. By comparing responses via machine translation and responses without machine translation, we extract two response patterns, which may be strongly related to the occurrence of misconceptions in machine translation-mediated communication. The two response patterns are that users tend to respond to short phrases of the original message and tend to trip on the wording of the original message when responding via machine translation.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116024004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
A web of coordinative artifacts: collaborative work at a hospital ward 协同工件的网络:医院病房的协同工作
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099235
J. Bardram, Claus Bossen
{"title":"A web of coordinative artifacts: collaborative work at a hospital ward","authors":"J. Bardram, Claus Bossen","doi":"10.1145/1099203.1099235","DOIUrl":"https://doi.org/10.1145/1099203.1099235","url":null,"abstract":"This paper reports from a field study of a hospital ward and discusses how people achieve coordination through the use of a wide range of interrelated non-digital artifacts, like whiteboards, work schedules, examination sheets, care records, post-it notes etc. These artifacts have multiple roles and functions which in combination facilitate location awareness, continuous coordination, cooperative planning and status overview. We described how actors achieve coordination by using different aspects of these artifacts: their material qualities, the structure they provide as templates and the signs inscribed upon them that are only meaningful to knowledgeable actors. We finally discuss the implication for the design of CSCW tools from the study.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125184224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 173
Thematic coherence and quotation practices in OSS design-oriented online discussions 面向OSS设计的在线讨论中的主题一致性和引用实践
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099237
Flore Barcellini, F. Détienne, Jean-Marie Burkhardt, Warren Sack
{"title":"Thematic coherence and quotation practices in OSS design-oriented online discussions","authors":"Flore Barcellini, F. Détienne, Jean-Marie Burkhardt, Warren Sack","doi":"10.1145/1099203.1099237","DOIUrl":"https://doi.org/10.1145/1099203.1099237","url":null,"abstract":"This paper presents an analysis of online discussions in Open Source Software (OSS) design. The objective of our work is to understand and model the dynamics of OSS design that take place in mailing list exchanges. We show how quotation practices can be used to locate design relevant data in discussion archives. OSS developers use quotation as a mechanism to maintain the discursive context. To retrace thematic coherence in the online discussions of a major OSS project, Python, we follow how messages are linked through quotation practices. We compare our quotation-based analysis with a more conventional analysis: a thread-based of the reply-to links between messages. The advantages of a quotation-based analysis over a thread-based analysis are outlined. Our analysis reveals also the links between the social structure and elements in the discussion space and how it shapes influence in the design process.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127128059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 39
A survey of collaborative information seeking practices of academic researchers 学术研究者协同信息搜寻实践调查
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099216
P. R. Spence, Madhu C. Reddy, R. Hall
{"title":"A survey of collaborative information seeking practices of academic researchers","authors":"P. R. Spence, Madhu C. Reddy, R. Hall","doi":"10.1145/1099203.1099216","DOIUrl":"https://doi.org/10.1145/1099203.1099216","url":null,"abstract":"Information seeking and management practices are an integral aspect of people's daily work. However, we still have little understanding of collaboration in the information seeking process. Through a survey of collaborative information seeking practices of academic researchers, we found that researchers reported that (1) the lack of expertise is the primary reason that they collaborate when seeking information; (2) traditional methods, including face-to-face, phone, and email are the preferred communication mediums for collaboration; and (3) collaborative information seeking activities are usually successful and more useful than individually seeking information. These results begin to highlight the important role that collaborative information seeking plays in daily work.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125474843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 38
Insightful illusions: requirements gathering for large-scale groupware systems 深刻的幻想:大规模群件系统的需求收集
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099272
Kevin F. White, W. Lutters
{"title":"Insightful illusions: requirements gathering for large-scale groupware systems","authors":"Kevin F. White, W. Lutters","doi":"10.1145/1099203.1099272","DOIUrl":"https://doi.org/10.1145/1099203.1099272","url":null,"abstract":"Large-scale, organization-wide groupware systems are high risk development efforts. Requirements gathering and early evaluation are constrained by the need to attain a critical mass of users and content. One approach to mitigate this risk is to employ Wizard of Oz style system simulations during the requirements gathering phase. While this method has historically been used to test quasi-functional system prototypes, we have found it to be a useful method for assessing organizational feasibility.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115956832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Negotiation and the coordination of information and activity in distributed software problem management 分布式软件问题管理中信息和活动的协商和协调
Proceedings of the 2005 ACM International Conference on Supporting Group Work Pub Date : 2005-11-06 DOI: 10.1145/1099203.1099238
Robert J. Sandusky, L. Gasser
{"title":"Negotiation and the coordination of information and activity in distributed software problem management","authors":"Robert J. Sandusky, L. Gasser","doi":"10.1145/1099203.1099238","DOIUrl":"https://doi.org/10.1145/1099203.1099238","url":null,"abstract":"Publicly accessible bug report repositories maintained by free / open source development communities provide vast stores of data about distributed software problem management (SWPM). Qualitative analysis of individual bug reports, texts that record community responses to reported software problems, shows how this distributed community uses its SWPM process to manage software quality. We focus on the role of one basic social process, negotiation, in SWPM. We report on the varieties and frequencies of negotiation practices and demonstrate how instances of negotiation in different contexts affect the organization of information, the allocation of community resources, and the disposition of software problems.","PeriodicalId":179423,"journal":{"name":"Proceedings of the 2005 ACM International Conference on Supporting Group Work","volume":"163 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115481612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 70
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