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User Acceptance of Technology: Statistical Analysis of Training's Impact on Local Government Employees' Perceived Usefulness and Perceived Ease-of-Use 用户对技术的接受度:培训对地方政府雇员感知有用性和感知易用性影响的统计分析
Int. J. Electron. Gov. Res. Pub Date : 2020-07-01 DOI: 10.4018/ijegr.2020070105
E. Falco, Constantinos Stylianou, Gilberto Martínez, R. Kleinhans, Sara Basso-Moro, Haris Neophytou
{"title":"User Acceptance of Technology: Statistical Analysis of Training's Impact on Local Government Employees' Perceived Usefulness and Perceived Ease-of-Use","authors":"E. Falco, Constantinos Stylianou, Gilberto Martínez, R. Kleinhans, Sara Basso-Moro, Haris Neophytou","doi":"10.4018/ijegr.2020070105","DOIUrl":"https://doi.org/10.4018/ijegr.2020070105","url":null,"abstract":"This article investigates how training public officials from two municipalities in Spain and Cyprus with new technologies affects three dependent variables: level of understanding of the technological innovation being introduced, its perceived usefulness, and its perceived ease-of-use. The tests to determine the impact of training were carried out by means of a self-constructed questionnaire within a repeated measure experimental design. The results demonstrate that the three variables are indeed positively affected by the training sessions to users from both municipalities. Consequently, training plays a vital role in encouraging government employees and administrators to accept, adopt and utilize e-government technologies.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124614071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Interplay of Core Competencies Driving E-Governance Success: A Mixed Method Research 核心竞争力驱动电子政务成功的相互作用:混合方法研究
Int. J. Electron. Gov. Res. Pub Date : 2020-04-01 DOI: 10.4018/ijegr.2020040103
Apeksha Hooda, M. Singla
{"title":"Interplay of Core Competencies Driving E-Governance Success: A Mixed Method Research","authors":"Apeksha Hooda, M. Singla","doi":"10.4018/ijegr.2020040103","DOIUrl":"https://doi.org/10.4018/ijegr.2020040103","url":null,"abstract":"The present study has been conducted to examine the relationship among the identified core-competencies to have successful e-governance. The study is carried out using a mixed method research, wherein the research model is developed based on the outcomes of exploratory study along with literature support. The model is empirically validated with 359 respondents from the Ministry of Finance, India using structured equation modelling technique. The theory of strategic intent forms the basis of the study. The study revealed the significant relationship amongst the identified core-competencies. The process management (PM) core-competency results in high employee engagement (EE). The PM and EE together lead to high internal service quality (ISQ). ISQ in turn leads to high external service quality (ESQ). This high ESQ leads to enhanced citizen satisfaction (CS). Leadership, culture, and technology moderate the impact of independent variables on dependent variables.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121175734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Investigating Factors Affecting Intention to Use Government Websites for COVID-19-Related Information: An Empirical Study 政府网站获取新冠肺炎相关信息意愿影响因素的实证研究
Int. J. Electron. Gov. Res. Pub Date : 2020-04-01 DOI: 10.4018/ijegr.2020040104
Asad Ahmad, Mohd Danish Kirmani
{"title":"Investigating Factors Affecting Intention to Use Government Websites for COVID-19-Related Information: An Empirical Study","authors":"Asad Ahmad, Mohd Danish Kirmani","doi":"10.4018/ijegr.2020040104","DOIUrl":"https://doi.org/10.4018/ijegr.2020040104","url":null,"abstract":"With the rapid spread of COVID-19, governments of several nations have ordered some kind of lockdown to withhold the spread of this deadly virus The World Health Organization (WHO) has warned the nations to take this virus seriously, which has a potential to bring a catastrophe to this world WHO has continuously been working as a guiding star in this time of pandemic It is important for the world to have an updated information related to the disease While seeking information over the internet, there are several questions which pops up in the mind of the information seekers Keeping in mind the relevance of COVID-19-related information over the internet, the present study investigates the behavioral intention of the internet users to seek information related to the disease Researchers have adapted TAM model with two additional factors (i e , electronic word of mouth [E-WOM] and trust) The findings suggest that perceived usefulness and E-WOM have a positive impact on trust, which further has a positive impact on intention to use government websites related to COVID-19 information Copyright © 2020, IGI Global","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"70 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124109268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Evaluating Electronic Health Records Systems in Jordan Extending EUCS With Self-Efficacy 评估约旦电子健康记录系统与自我效能扩展EUCS
Int. J. Electron. Gov. Res. Pub Date : 2020-04-01 DOI: 10.4018/ijegr.2020040101
A. Aljaafreh
{"title":"Evaluating Electronic Health Records Systems in Jordan Extending EUCS With Self-Efficacy","authors":"A. Aljaafreh","doi":"10.4018/ijegr.2020040101","DOIUrl":"https://doi.org/10.4018/ijegr.2020040101","url":null,"abstract":"This study empirically examines the system satisfaction of employees from the Ministry of Health in Jordan toward the enhancement of the electronic health records (EHR) named HAKEEM. The proposed model has assimilated factors from the enriched end-user computer satisfaction (EUCS) model along with self-efficacy as a new predictor. The participants were 463 respondents distributed in public hospitals through all the country of Jordan. The data were collected by means of a self-administered survey and analyzed using SEM technique. The findings revealed that EUCS is significantly and positively affected by information quality, system quality, and self-efficacy. The study is also looking forward to providing empirical results and applicable recommendations for the Ministry of Health and HAKEEM provider in order to enhance and maximize the benefit of such EHR.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121957494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Impact of Performance Expectancy, Effort Expectancy, and Citizen Trust on the Adoption of Electronic Voting System in Ghana 绩效预期、努力预期和公民信任对加纳电子投票系统采用的影响
Int. J. Electron. Gov. Res. Pub Date : 2020-04-01 DOI: 10.4018/ijegr.2020040102
Isaac Kofi Mensah
{"title":"Impact of Performance Expectancy, Effort Expectancy, and Citizen Trust on the Adoption of Electronic Voting System in Ghana","authors":"Isaac Kofi Mensah","doi":"10.4018/ijegr.2020040102","DOIUrl":"https://doi.org/10.4018/ijegr.2020040102","url":null,"abstract":"This study examined the impact of performance expectancy, effort expectancy, and citizen trust in institutions on the adoption of an electronic voting system. This was done by proposing and validating a unified model of electronic voting system adoption (UMEVSA) based on UTAUT. The results show that while performance expectancy was significant in determining the intention to adopt an e-voting system, effort expectancy does not. However, effort expectancy was found to be a positive determinant of the performance expectancy of an electronic voting system. Also, citizen trust in institutions positively predicts both the performance and effort expectancy of an electronic voting system and the intention to use an electronic voting system. The implications of these findings are discussed.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125897486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Preparing the Laboratory-to-Field Transition of a New Electronic Voting Mechanism: Design Lessons From an Exploratory Semi-Field Experiment 准备一种新的电子投票机制从实验室到现场的过渡:来自探索性半场实验的设计经验
Int. J. Electron. Gov. Res. Pub Date : 2019-10-01 DOI: 10.4018/ijegr.2019100104
R. Vragov, Nanda Kumar
{"title":"Preparing the Laboratory-to-Field Transition of a New Electronic Voting Mechanism: Design Lessons From an Exploratory Semi-Field Experiment","authors":"R. Vragov, Nanda Kumar","doi":"10.4018/ijegr.2019100104","DOIUrl":"https://doi.org/10.4018/ijegr.2019100104","url":null,"abstract":"This article uses the design science approach and a semi-field experiment to explore the differences between a laboratory and an on-line version of an electronic voting mechanism that allows citizens to express their preference intensities as well as to be compensated in case their preferred alternative is not chosen. The authors find that participants in the online version of the mechanism vote less frequently for their preferred alternative than participants in the laboratory version. Even though this difference negatively affects the participants' income distribution, it does not have a major effect on total social value. The article proposes changes that can be made to the online version of the mechanism in order to achieve results as good as the ones achieved in the laboratory.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116291773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Co-Creating Public Value in E-Government: A Case Study of Korean Municipal Government Websites 电子政务中共同创造公共价值——以韩国市政网站为例
Int. J. Electron. Gov. Res. Pub Date : 2019-10-01 DOI: 10.4018/ijegr.2019100102
Seulki Lee-Geiller, Taejun Lee
{"title":"Co-Creating Public Value in E-Government: A Case Study of Korean Municipal Government Websites","authors":"Seulki Lee-Geiller, Taejun Lee","doi":"10.4018/ijegr.2019100102","DOIUrl":"https://doi.org/10.4018/ijegr.2019100102","url":null,"abstract":"Prior e-government development models have tended to consider e-government development per se as a goal, rather than as a means to an end. Considering the public value creation as a goal of public organizations, recent studies have assessed government websites from public value perspectives, but they have focused on the internal production of universal public value and overlooked contextualized public value co-creation. This study examines the ways in which e-government development models may be extended to contextualized public value co-creation, using a mixed-methods approaches. This study provides evidence for the extension to a contextualization stage that complements the goal-oriented vision.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132641056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Predicting Mobile Health Technology Acceptance by the Indian Rural Community: A Qualitative Study 预测印度农村社区对移动医疗技术的接受:一项定性研究
Int. J. Electron. Gov. Res. Pub Date : 2019-10-01 DOI: 10.4018/ijegr.2019100103
Rajesh R. Pai, Sreejith Alathur
{"title":"Predicting Mobile Health Technology Acceptance by the Indian Rural Community: A Qualitative Study","authors":"Rajesh R. Pai, Sreejith Alathur","doi":"10.4018/ijegr.2019100103","DOIUrl":"https://doi.org/10.4018/ijegr.2019100103","url":null,"abstract":"To investigate factors that influence mobile health technology and application acceptance for health service delivery in India. The paper identifies a technology acceptance model that can be limited to the Indian rural populations. The data is collected from 60 semi-structured interviews with rural populations, including doctors. Contents of these phases were transcribed, and quotes are presented constituting a proposed technology acceptance model. Findings indicate that people in the rural community have mobile phones and are mainly used to communicate by phone calls their relatives, friends, and family members. The study also revealed that a lack of knowledge, mobile literacy, trust, social influence, individual cognitive factors, and technical infrastructure were found to influence mobile phone use for health activities. Triangulating the findings from the literature and interview, the study has identified a set of interrelated acceptance factors that the authors proposed as mobile health technology acceptance model for the rural community of India.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125879418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Analyzing the Conceptualization of and Challenges to Adopt Smart Public Library in Indonesia 印尼智慧公共图书馆的概念与挑战分析
Int. J. Electron. Gov. Res. Pub Date : 2019-10-01 DOI: 10.4018/ijegr.2019100101
D. Sayogo, S. B. C. Yuli, W. Wiyono
{"title":"Analyzing the Conceptualization of and Challenges to Adopt Smart Public Library in Indonesia","authors":"D. Sayogo, S. B. C. Yuli, W. Wiyono","doi":"10.4018/ijegr.2019100101","DOIUrl":"https://doi.org/10.4018/ijegr.2019100101","url":null,"abstract":"A smart public library holds crucial roles in the current fast-moving smart environment. This study defines what constitutes a smart library and outlines the critical challenges affecting the readiness of the library to adopt a smart library in developing countries. Using a case study encompassing documentation analysis and in-depth interviews with 13 public officials at the Regency of Bojonegoro, Indonesia, this study demonstrates that expensive ICTs expenditures does not necessarily mean achieving a smart library. The findings showcase that a smart library started from the innovative and inventive programs and services that are progressively geared toward achieving the library as a place for the co-production of knowledge. The findings further demonstrate that technology per se is not the most critical challenge for a smart library. The findings highlight data awareness, organizational issues, insufficient policies and regulations, and public concerns as more significant challenges to the adoption of a smart library than technological capability and infrastructure.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116961226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Personal Data Sharing and Legal Issues of Human Rights in the Era of Artificial Intelligence: Moderating Effect of Government Regulation 人工智能时代的个人数据共享与人权法律问题:政府监管的调节作用
Int. J. Electron. Gov. Res. Pub Date : 2019-07-01 DOI: 10.4018/ijegr.2019070102
Sheshadri Chatterjee, S. SreenivasuluN.
{"title":"Personal Data Sharing and Legal Issues of Human Rights in the Era of Artificial Intelligence: Moderating Effect of Government Regulation","authors":"Sheshadri Chatterjee, S. SreenivasuluN.","doi":"10.4018/ijegr.2019070102","DOIUrl":"https://doi.org/10.4018/ijegr.2019070102","url":null,"abstract":"Personal data sharing has become an important issue in public and private sectors of our society. However, data subjects are perceived to be always unwilling to share their data on security and privacy reasons. They apprehend that those data will be misused at the cost of their privacy jeopardising their human rights. Thus, personal data sharing is closely associated with human right issues. This concern of data subjects has increased manifolds owing to the interference of Artificial Intelligence (AI) since AI can analyse data without human intervention. In this background, this article has taken an attempt to investigate how applications of AI and imposition of regulatory controls with appropriate governance can influence the impact of personal data sharing on the issues of human right abuses.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125554849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 36
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