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E-SERVICE QUALITY AND ITS EFFECT ON CONSUMERS' PERCEPTIONS TRUST 电子服务质量及其对消费者感知信任的影响
American Journal of Economics and Business Administration Pub Date : 2013-12-31 DOI: 10.3844/AJEBASP.2013.47.55
M. Al-Nasser, R. Yusoff, R. Islam, A. AlNasser
{"title":"E-SERVICE QUALITY AND ITS EFFECT ON CONSUMERS' PERCEPTIONS TRUST","authors":"M. Al-Nasser, R. Yusoff, R. Islam, A. AlNasser","doi":"10.3844/AJEBASP.2013.47.55","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.47.55","url":null,"abstract":"E-service quality measurement in online shopping has been receiving increasing attention currently and as a result, many studies have tried to highlight major dimensions of e-service quality linked with online environment. Excellent e-service quality is an important matter for online vendor. It is the factor that will enable them to attract more online customers. The aim of the study is to determine e-service quality and its effect on consumers’ perceptions of trust. A quantitative research design was adopted to collect data. Multiple regression analysis method was used to conduct this study. The findings of the study will contribute to both theory and practice. The results of this study have important contributions and implications for practitioners and policy-makers. This study contributed to the field of service quality expectations relationship with online shopping in the context of developing countries The findings also revealed that service quality was relatively significant in its impact on consumer trust in online shopping, proving the proposed positive direct impact of perceived service quality upon customer trust.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117258776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 34
Cultural Differences Identification and its Effect on E-Service Quality Perception 文化差异认同及其对电子服务质量感知的影响
American Journal of Economics and Business Administration Pub Date : 2013-12-30 DOI: 10.3844/AJEBASP.2013.74.83
M. Al-Nasser, R. Yusoff, R. Islam, A. AlNasser
{"title":"Cultural Differences Identification and its Effect on E-Service Quality Perception","authors":"M. Al-Nasser, R. Yusoff, R. Islam, A. AlNasser","doi":"10.3844/AJEBASP.2013.74.83","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.74.83","url":null,"abstract":"Cultural differences are one of many forces influen cing consumer decision making and the effect of cul tural differences on the development and use of informati on and communication technologies. As different companies are not taking their business outside geo graphic boundaries, the global activities are opene d to a large degree via current communication and information technologies. The aim of the study is to determ ine the cultural differences identification and its eff ect on E-service quality perception. A quantitative research design was adopted to collect data. Multiple regres sion analysis method was used to conduct this study . The findings of the study will contribute to both theor y and practice. The results of this study have impo rtant contributions and implications for practitioners an d policy-makers. This study contributed to the fiel d of service quality expectations relationship with onli ne shopping in the context of developing countries. It also examined the impact of culture on the service quali ty consumer expectations.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133432633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Embracing Green Technology Innovation Through Strategic Human Resource Management: A Case of an Automotive Company 通过战略性人力资源管理实现绿色技术创新:以某汽车公司为例
American Journal of Economics and Business Administration Pub Date : 2013-12-10 DOI: 10.3844/AJEBASP.2013.65.73
R. Omar, K. Igusa
{"title":"Embracing Green Technology Innovation Through Strategic Human Resource Management: A Case of an Automotive Company","authors":"R. Omar, K. Igusa","doi":"10.3844/AJEBASP.2013.65.73","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.65.73","url":null,"abstract":"What makes a technological innovation successful for an industry? This study examines how green technology innovation is impacted by strategic management of the human resource in firms. The value of this study lies in its intention to explain the needs to effectively blend people matters first before endeavouring technologies. We focus on Malaysia’s leading automobile manufacturer, Proton which currently embarks on smart green initiatives in its product development. The quantitative survey identifies potential challenges of Proton’s human resource management that may infringe green technology process. Our findings confirm the effects of strategic human resource management system on adopting the green technology innovation. The most important factors affecting the implementation of green technology include knowledge application, team development, knowledge sharing, performance-based reward and training of before and during the process of embracing the new technology.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115643869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 21
Critical Elements of Foreign Currency Translation: A Worldwide Informational and Accounting Problem 外币折算的关键要素:一个世界性的信息和会计问题
American Journal of Economics and Business Administration Pub Date : 2013-11-27 DOI: 10.3844/AJEBASP.2013.56.64
P. E. Holt
{"title":"Critical Elements of Foreign Currency Translation: A Worldwide Informational and Accounting Problem","authors":"P. E. Holt","doi":"10.3844/AJEBASP.2013.56.64","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.56.64","url":null,"abstract":"The purpose of this study is to describe and clarif y the foreign currency translation problem and to s uggest normative criteria by which various methodologies c an be tested. The translation problem is presented as a set of four critical questions: (1) whether transla tion should be done, (2) what numbers to use to tra nslate foreign currency accounts into the reporting curren cy, (3) what to do with the imbalance that results from translating different accounts with different numbe rs and (4) what, if anything, to do about changes i n price levels. Several normative criteria are recommended for evaluating of various translation methodologies , some related specifically to earnings quality. It i s further suggested that when empirical research is done to test various translation methodologies against norm ative criteria, (1) no translation at all and (2) p rice parity methodologies should also be tested.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"137 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116273696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
RETAIL BANKRUPTCY PREDICTION 零售业破产预测
American Journal of Economics and Business Administration Pub Date : 2013-09-13 DOI: 10.3844/AJEBASP.2013.29.46
Johnny Pang, Markus Kogel
{"title":"RETAIL BANKRUPTCY PREDICTION","authors":"Johnny Pang, Markus Kogel","doi":"10.3844/AJEBASP.2013.29.46","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.29.46","url":null,"abstract":"This study reintroduces the famous discriminant functions from Edward Altman and Begley, Ming and Watts (BMW) that were used to predict bankrupts. We will formulate three new discriminant functions which differ from Altman’s and BMW’s re-estimated Altman model. Altman’s models as well as Begley, Ming and Watts’s re-estimated Altman model apply to publicly traded industries, whereas the new models formulated in this study are based on retail companies. The three new functions will provide better predictions on retail bankruptcy and they will minimize the chance of misclassifications.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131510028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Partial Equilibrium Analysis to Determine the Impacts of a Southern African Customs Union-European Union Economic Partnership Agreement on Botswana’s Imports 确定南部非洲关税同盟-欧盟经济伙伴关系协定对博茨瓦纳进口影响的部分均衡分析
American Journal of Economics and Business Administration Pub Date : 2013-09-04 DOI: 10.3844/AJEBASP.2013.1.14
Buyani Thomy, Gurudeo Anand Tularam, M. Siriwardana
{"title":"Partial Equilibrium Analysis to Determine the Impacts of a Southern African Customs Union-European Union Economic Partnership Agreement on Botswana’s Imports","authors":"Buyani Thomy, Gurudeo Anand Tularam, M. Siriwardana","doi":"10.3844/AJEBASP.2013.1.14","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.1.14","url":null,"abstract":"Botswana along with its Southern African Customs Union (SACU) states is negotiating a European Union (SACU-EU) Economic Partnership Agreement (EPA). The negotiations are contentious both within SACU and against the EU and not surprisingly, the initial 2007 deadline not met. This study investigates the effects of such an agreement on Botswana’s import of food, beverages and tobacco using the Vinerian partial equilibrium method. The authors attempt to quantify the impacts of a reciprocal duty and quota free EPA on Botswana’s imports of food, beverages and tobacco under SACU-EU EPA’s. The partial equilibrium analysis suggests that a net welfare benefit for the Botswana consumers is possible. Although there are some trade diversion and tariff revenue losses these do not appear to be large enough to negate the effects of the welfare enhancing trade creation.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121840272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
ACHIEVING BUSINESS SUSTAINABILITY VIA I-TOP MODEL 通过i-top模型实现业务可持续性
American Journal of Economics and Business Administration Pub Date : 2013-09-04 DOI: 10.3844/AJEBASP.2013.15.21
R. Muthuveloo, Teoh Ai Ping
{"title":"ACHIEVING BUSINESS SUSTAINABILITY VIA I-TOP MODEL","authors":"R. Muthuveloo, Teoh Ai Ping","doi":"10.3844/AJEBASP.2013.15.21","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.15.21","url":null,"abstract":"In the world of business, the competition is gettin g stiffer and stiffer daily. Sustainability has bec ome an issue. In view of this the company and the organiza tion has to be efficient in managing time, money an d energy. I-TOP is a very fluid model that helps mana gers work towards optimizing the Return on Investment (ROI) in order for them to be the ROI champion in t heir respective organization or business community. This can be achieved through Technology Infinite Po ssibilities, Outright Environmental Scanning and People (Human Capital Development). Organizations that go through this I-TOP model would be able to form an organization that has worldwide efficiency that is critical for optimizing the ROI, where econ omic scale of business is one of the important factors.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"154 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124292525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 19
Single-Digit Inflation Targeting and Economic Growth 个位数通胀目标与经济增长
American Journal of Economics and Business Administration Pub Date : 2013-09-04 DOI: 10.3844/AJEBASP.2013.22.28
R. Ayisi
{"title":"Single-Digit Inflation Targeting and Economic Growth","authors":"R. Ayisi","doi":"10.3844/AJEBASP.2013.22.28","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.22.28","url":null,"abstract":"In recent times, most central banks have adopted in flation-targeting monetary policy approach aimed primarily to achieve single-digit inflation. Though , the literature suggest that low level of inflatio n promotes economic growth, the literature is silent on the th reshold inflation level needed to promote growth. S tudies in developing countries that seek to estimate the t hreshold level of inflation that promotes economic growth do not support single-digit inflation level. The qu estion that arises is whether single-digit inflatio n support economic growth. The study thus investigate whether single-digit inflation has any positive effect on economic growth and whether inflation-targeting pol icy promotes economic growth. The study used annual time series data spanning from 1965 to 2011 for Gha na. Using autoregressive distributed lag model technique, the study found that single-digit inflat ion has no significant effect on economic growth bo th in the short and long run. However, the findings of th e study supports inflation targeting policy as grow th enhancing tool in both short and long run.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126453858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
ANALYSIS ON CHARACTERISTICS OF CORN FARMERS ON SELECTING SEEDS UNDER THE SEED SUBSIDY IN CHINA: A CASE STUDY IN LIAONING AND HEBEI PROVINCES, CHINA 种子补贴下中国玉米农户选择种子的特征分析——以辽宁、河北两省为例
American Journal of Economics and Business Administration Pub Date : 2013-05-22 DOI: 10.3844/AJEBASP.2012.129.134
N. Sun, S. Itô, Qianhui Gao, Zhengwei Cao, Shuqin Yan, Mengyue Zhao
{"title":"ANALYSIS ON CHARACTERISTICS OF CORN FARMERS ON SELECTING SEEDS UNDER THE SEED SUBSIDY IN CHINA: A CASE STUDY IN LIAONING AND HEBEI PROVINCES, CHINA","authors":"N. Sun, S. Itô, Qianhui Gao, Zhengwei Cao, Shuqin Yan, Mengyue Zhao","doi":"10.3844/AJEBASP.2012.129.134","DOIUrl":"https://doi.org/10.3844/AJEBASP.2012.129.134","url":null,"abstract":"The Seed Subsidy (SS) is the direct subsidy to encourage farmers cultivate with high quality seeds, which was introduced to nationwide farmers by Chinese government since 2004. China is the second biggest corn producer in the world and the government has provided SS for the corn producers since 2004. As the government allocated an increasing amount of budgets on SS during the last decades, this study attempts to investigate the effectiveness of the SS from the social and demographic aspects of grain farmers associated with their seed choices under the allocation of SS. A descriptive analysis and OLS model are adopted to analyze including the demographic factors of grain farmers as well on selecting seeds under the circumstance of receiving SS. We found that the larger the land area endowment and the higher the income from vegetable and fruits, the higher the seed quality they apply in Gaizhou. In Yangyuan, the same situation for the land area endowment but a contrary situation for off-farm income, the more off-farm income, the lower the seed quality they apply. What’s more interesting is the estimated coefficients of the awareness of the SS were statistically insignificant in both regions. In order to stimulate the use of high quality seeds, the government should set another policy system in a different way.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134222032","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Female Entrepreneurship and Agritourism Cooperatives in the Greeκ Periphery: An Overview 希腊周边地区女性创业与农业合作社研究综述
American Journal of Economics and Business Administration Pub Date : 2013-04-01 DOI: 10.3844/AJEBASP.2013.129.138
Dimitrios Stavroulakis, S. Karagiannis, R. Mitoula, Aristides Papagrigoriou
{"title":"Female Entrepreneurship and Agritourism Cooperatives in the Greeκ Periphery: An Overview","authors":"Dimitrios Stavroulakis, S. Karagiannis, R. Mitoula, Aristides Papagrigoriou","doi":"10.3844/AJEBASP.2013.129.138","DOIUrl":"https://doi.org/10.3844/AJEBASP.2013.129.138","url":null,"abstract":"This study investigates the status of female entrepreneurs in the Greek countryside as formed in the recent years owed to the emergence of agritourism. Agritourism has provided opportunities for additional income in localities through the utilization of knowledge of traditional customs, recipes, folk art. Women entrepreneurs in the sector often function within a context of adverse circumstances, pertaining to their multiple responsibilities at home and at work. Organization of women in producers’ cooperatives has facilitated their endeavor with regard to commitment, mutual support and pooling knowledge. On the other hand, major obstacles include lack of management education and insufficient marketing of local products. Even though status of women has been upgraded to an extent due to their additional contribution to the family income, conservative stereotypes about their role remain still intact in the countryside.","PeriodicalId":169514,"journal":{"name":"American Journal of Economics and Business Administration","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126964807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
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