{"title":"Knowledge management for sustainable development in the web 2.0 era: the Triangle of Dichotomies","authors":"Alexander Voccia","doi":"10.1080/19474199.2011.554323","DOIUrl":"https://doi.org/10.1080/19474199.2011.554323","url":null,"abstract":"The purpose of this paper is to present a conceptual framework that will support the international development community in its efforts to establish web-based knowledge management platforms that maximise the opportunities offered by the recent surge of web 2.0 technologies. In order to develop such a framework, the paper reviews the key concepts that define knowledge management practices, and attempts to understand the constraints that currently limit the application of these practices in the development sector, as well as the emerging opportunities offered by the growth of web 2.0 technologies. The result of this effort has been the establishment of the Triangle of Dichotomies. By moulding the strengths of web 2.0 technologies to the uniqueness of the development sector, the Triangle of Dichotomies offers development practitioners a lens to assess strengths, weaknesses and latent opportunities of web-based knowledge management structures according to specific user needs and contextual particularities. You can't manage knowledge – nobody can. What you can do is to manage the environment in which knowledge can be created, discovered, captured, shared, distilled, validated, transferred, adopted, adapted and applied. (Collins and Parcell2007, pp. 24–25)","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"100 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126020344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A house for knowledge: using metaphors to guide knowledge sharing and learning in development organisations","authors":"B. Pasveer","doi":"10.1080/19474199.2011.557391","DOIUrl":"https://doi.org/10.1080/19474199.2011.557391","url":null,"abstract":"This article is based on the author's two-year period of designing and facilitating a knowledge sharing and learning process at the Radio Netherlands Training Centre (RNTC). This process was aimed at providing more effective internal sharing and learning. Based on this experience, an approach has been developed for making more visible the intangibles surrounding knowledge and learning within organisations. This approach is based on the metaphor of a ‘house of knowledge.’ Following the introduction, the metaphor of the ‘house of knowledge’ is described, together with the different components of the approach involving rooms and corridors. Next, the two main phases of work within RNTC are reviewed, namely the diagnostic scan and the transformation process. The example of the RNTC process is then used to reach some general conclusions on issues of importance to knowledge sharing and learning for other development organisations.","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114903528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using semantics to reveal knowledge divides in Dutch development cooperation: the case of the Millennium Development Goals","authors":"I. Hellsten, S. Cummings","doi":"10.1080/19474199.2010.498965","DOIUrl":"https://doi.org/10.1080/19474199.2010.498965","url":null,"abstract":"The paper is a first effort at examining the potential of scientometrics analysis to the field of development in the expectation that this type of analysis will make general patterns of knowledge within development more visible. In particular, we assume that it will reveal information on these patterns and in particular on knowledge divergences and divides within the sector. Semantic maps make it possible to compare semantics across the three domains under study, and reveal implicit frames within them. This methodology is tested using a pilot study comparing the semantics around Millennium Development Goals (MDGs) in three domains involved in development: policy, science and the mass media. In particular, it compares the semantics on MDGs in the website of the Dutch Ministry of Foreign Affairs, in scientific articles authored by Dutch scholars, and in Dutch newspaper articles. In conclusion, the semantic maps method provided fruitful insights into comparing the semantics of the debate around MDGs in the three separate knowledge domains involved in the debate.","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"120 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128253635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital activism in the Middle East: mapping issue networks in Egypt, Iran, Syria and Tunisia","authors":"Fieke Jansen","doi":"10.1080/19474199.2010.493854","DOIUrl":"https://doi.org/10.1080/19474199.2010.493854","url":null,"abstract":"The shocking image of the young student Neda Salehi dying, after appearing to have been shot by the Iranian government's Security Forces, dominated the global news and online platforms during the 2009 ‘Iran election crisis’. Iranian protestors took to the streets, internet, blogosphere and Twitter to express their discontent about the re-election of President Mahmoud Ahmadinejad. In the days following the election, the global news attention shifted from the situation on the ground to the role of Twitter in ‘the Iran crisis’. With headlines such as: ‘Iran's Protests: Why Twitter is the Medium of the Movement’ content organisers such as Twitter increasingly become part of reality and the web becomes a space for analysis. Unique to the web and content organizers is that they mediate the formation of online networks and make these networks traceable. Using natively digital research tools, this paper mapped issue networks of digital activism in the Middle East to understand if the internet mediates the organisation of activism for social change in repressive environments. Digital activists are individuals, sometimes organized in social organizations, that actively express or engage online for development and social change.","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126636563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge management for development communities: balancing in the thin divide between tacit and codified knowledge","authors":"A. Acuña","doi":"10.1080/19474199.2010.493855","DOIUrl":"https://doi.org/10.1080/19474199.2010.493855","url":null,"abstract":"In this paper I review the old divide between codified and tacit knowledge in the field of knowledge management for development with the help of a bibliographic approach. In particular, attention is given to the efforts of knowledge sharing communities to bridge the gap between practitioners and researchers. Journals are taken as the common currency between practice and research for the exchange of knowledge. Through this approach the communities of practice although rich in social interaction, shape not only the ways knowledge is being shared but the content of what is being shared. Disregarding social connotations towards codification, knowledge codification implies a transformation process from where the original idea is less idiosyncratic to the person and becomes more systematic to the group. I illustrate this line of reasoning by using the case of the Knowledge Management for Development Journal (KM4DEV). In making the above-mentioned exercise, I use theories on the divide between tacit and codified knowledge, development studies and context-based knowledge and the method of scientometrics are used.","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130171826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tara M. Sullivan, S. Ohkubo, W. Rinehart, J. Douglas Storey
{"title":"From research to policy and practice: a logic model to measure the impact of knowledge management for health programs","authors":"Tara M. Sullivan, S. Ohkubo, W. Rinehart, J. Douglas Storey","doi":"10.1080/19474199.2010.498964","DOIUrl":"https://doi.org/10.1080/19474199.2010.498964","url":null,"abstract":"To date, few monitoring and evaluation guidelines exist for knowledge management products and services. One initiative undertaken by the Health Information and Publications Network (HIPNet) (www.hipnet.org), a network of health technical assistance organizations culminated in development of a guide to monitoring and evaluating health information products and services. The guide provides an approach to measuring the function and outcomes of health information programs, suggesting indicators and a logic model linking inputs, processes, and outputs to multiple levels of outcomes. The logic model depicts a way to strategically structure the design, implementation, and evaluation of such programs. This guide represents one of the few efforts to collect, develop, organize, and define indicators related to reach, usefulness and use of knowledge management products and services. It presents a unique logic model and list of indicators that can be used across different knowledge management products and services (e.g. manuals, guidelines, websites, networks, e-learning) to measure reach, usefulness and use. Since its development, the indicators and logic model have been used to guide the monitoring and evaluating (M&E) work of HIPNet member organizations and others. For example, the logic model has formed the foundation of M&E plans and many of the indicators and questions included in the guide have been used as the basis for measuring the reach, usefulness, and use of knowledge management for health programs. This paper discusses the theoretical basis of the logic model in this guide, the components of the logic model, and recommendations for its further development. It concludes that while this logic model based on diffusion of innovations theory fills a gap, knowledge management program designers, implementers, and evaluators will benefit from further testing the logic model and related indicators, better understanding audiences and the role of their networks, expanding the logic model to address multiple levels, further exploring relevant theory, and developing stronger needs assessment, monitoring, and evaluation approaches.","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117094541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Communities and networks in support of knowledge sharing. Part 1","authors":"N. White","doi":"10.1080/19474199.2010.498967","DOIUrl":"https://doi.org/10.1080/19474199.2010.498967","url":null,"abstract":"This is the first of a two-part Community Note looking at the strategic applications of online communities and networks in development cooperation. This first part looks at how communities and networks are used to share knowledge and learn with case studies provided by members of the Knowledge Management for Development (KM4Dev) community.","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128894541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Changing organisational culture – an overwhelming challenge?","authors":"M. Flury","doi":"10.1080/19474199.2010.498968","DOIUrl":"https://doi.org/10.1080/19474199.2010.498968","url":null,"abstract":"During July and August 2009, a lively discussion took place on the mailing list of the Knowledge Management for Development (KM4Dev) community on the 2008 evaluation of knowledge management and institutional learning at the Swiss Agency for Development and Cooperation (PriceWaterhouseCooper 2009).","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"238 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132028373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Iftikhar Hussain, J. Willetts, N. Carrard, F. Khan
{"title":"Knowledge networks and capacity building in the water, sanitation and hygiene sector in Southeast Asia and the Pacific","authors":"Iftikhar Hussain, J. Willetts, N. Carrard, F. Khan","doi":"10.1080/19474199.2010.493426","DOIUrl":"https://doi.org/10.1080/19474199.2010.493426","url":null,"abstract":"The Sanitation and Water Conference held in Melbourne Australia in November 2008 called attention to the need for strengthening of political leadership through evidence-based advocacy in this sector and strengthening capacity commensurate with the scale of the crisis. Water, sanitation and hygiene (WASH) networks are a promising mechanism for both advocacy and building sustainable sector capacity. This paper reports on a research focused on selected WASH networks in this region, elucidating their functions, experiences and effectiveness through an online survey. The work was undertaken collaboratively by WESNet Pakistan, Institute for Sustainable Futures at University of Technology Sydney and International Water and Sanitation Centre (IRC) in the Netherlands. The research revealed several country-level networks operational in the Southeast Asia region and a regional network in the Pacific. These networks were engaged in advocacy, sector coordination, knowledge sharing and capacity building, with varying priority depending on the network or region. This paper describes success stories of these networks and their views on the most effective approaches to the work they undertake. It also describes common challenges such as reliance on voluntary contributions of time and expertise and sustainability of financial resources. These networks are playing important and effective roles in the sector and greater recognition of the benefits they provide might ensure that governments and donors support such networks towards ongoing improvements in the WASH knowledge management in the region.","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134227780","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Challenges of inter-sectoral monitoring of developments in the provision of water and sanitation services in Nigeria","authors":"A. Onugba","doi":"10.1080/19474190903451140","DOIUrl":"https://doi.org/10.1080/19474190903451140","url":null,"abstract":"","PeriodicalId":169185,"journal":{"name":"Knowledge Management for Development Journal","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125199197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}