Journal of Product Innovation Management最新文献_第5页

Enhancing corporate brands through service robots: The impact of anthropomorphic design metaphors on corporate brand perceptions 通过服务机器人提升企业品牌：拟人化设计隐喻对企业品牌认知的影响

IF 10.1 1区管理学

Journal of Product Innovation Management Pub Date : 2024-02-24 DOI: 10.1111/jpim.12726

Nancy V. Wünderlich, Markus Blut, Christian Brock

{"title":"Enhancing corporate brands through service robots: The impact of anthropomorphic design metaphors on corporate brand perceptions","authors":"Nancy V. Wünderlich, Markus Blut, Christian Brock","doi":"10.1111/jpim.12726","DOIUrl":"10.1111/jpim.12726","url":null,"abstract":"The increasing introduction of intelligent, interactive robots in the service industry raises concerns about the potential dehumanization of service provision and its influences on corporate brand perceptions. To avoid adverse effects, new service development (NSD) managers seemingly favor service robots that feature anthropomorphic design metaphors, so they appear more human-like. The current research investigates explicitly how customers' perception of a robot's anthropomorphic design metaphors might spill over to affect corporate brand perceptions. Study 1, a picture-based scenario study with 109 participants, reveals the impact of anthropomorphic design metaphors on untested corporate brand outcomes, such as brand trust and brand experience. Then Study 2, a video-based scenario study with 530 participants, addresses whether these effects depend on the service context. In Study 3, a field study of 393 participants, the authors examine how anthropomorphic design metaphors influence other firm-related outcomes (e.g., shopping enjoyment, sales). The combined results confirm that anthropomorphic design metaphors strongly affect brand trust and brand experience, as well as other critical firm-related outcomes; they also reveal notable context effects, such that customers of people-processing (e.g., care services) and mental-stimulus-processing (e.g., shopping assistance) services appear more likely to use anthropomorphic design metaphors as corporate brand cues. Our research encourages NSD managers and scholars to consider the effects of introducing anthropomorphic service robots on corporate brands.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 5","pages":"1022-1046"},"PeriodicalIF":10.1,"publicationDate":"2024-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jpim.12726","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139949555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Internationalization and innovation: A multilevel meta-analysis of national sentiments 国际化与创新：对各国情感的多层次元分析

IF 10.1 1区管理学

Journal of Product Innovation Management Pub Date : 2024-02-06 DOI: 10.1111/jpim.12725

Sihong Wu, Di Fan

{"title":"Internationalization and innovation: A multilevel meta-analysis of national sentiments","authors":"Sihong Wu, Di Fan","doi":"10.1111/jpim.12725","DOIUrl":"10.1111/jpim.12725","url":null,"abstract":"Innovation is essential for sustaining the global competitive viability of multinational enterprises (MNEs), yet the internationalization–innovation relationship remains theoretically debatable and empirically inconsistent. To resolve the puzzle and identify the underlying mechanisms that contribute to the mixed findings, this study integrates existing empirical evidence from 298 independent samples and presents a multilevel meta-analysis. Taking an organizational learning perspective, this study explores two critical yet underexplored national sentiments that can moderate the MNEs' innovation propensity in internationalization, including technologism and nationalism. Our results show that while technologism strengthens MNEs' innovation in internationalization, nationalism weakens it. In addition, the interaction between the national sentiments exerts significant moderating effects on the relationship. Through exploring the novel drivers and barriers at country level, this study generates new and nuanced insights into innovation management in an international context. It also provides important managerial implications and discusses opportunities for future investigations into the complexity of innovation management in an interconnected and competitive world.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"42 1","pages":"253-283"},"PeriodicalIF":10.1,"publicationDate":"2024-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jpim.12725","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139799966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How does CEO–TMT exchange quality incongruence affect business model innovation? The moderating role of environmental dynamism CEO-TMT 交流质量不一致如何影响商业模式创新？环境活力的调节作用

IF 10.1 1区管理学

Journal of Product Innovation Management Pub Date : 2024-02-01 DOI: 10.1111/jpim.12724

Yao Chen, Meng Chen, Hefu Liu, Henk W. Volberda, Cornelis V. Heij

{"title":"How does CEO–TMT exchange quality incongruence affect business model innovation? The moderating role of environmental dynamism","authors":"Yao Chen, Meng Chen, Hefu Liu, Henk W. Volberda, Cornelis V. Heij","doi":"10.1111/jpim.12724","DOIUrl":"https://doi.org/10.1111/jpim.12724","url":null,"abstract":"In today's dynamic business environment, business model innovation (BMI) has become a strategic lever that businesses can harness to unlock new revenue opportunities and fortify their long-term competitive edge. BMI often hinges on the exchange relationships between chief executive officers (CEOs) and their top management team (TMT) members. However, in practice, CEOs and TMT members often have incongruent perceptions of these relationships, which may impede them from making joint efforts to achieve BMI. When such incongruence arises, relying solely on either the CEO's or the TMT members' perceptions of exchange quality might provide an incomplete understanding of the effect of CEO–TMT exchange quality on BMI. In this study, we investigate how CEO–TMT exchange quality incongruence influences BMI under various levels of environmental dynamism. Using archival industry data and matched survey data from 618 CEOs and 1854 TMT members in China, the polynomial regression and response surface analyses indicate that CEO–TMT exchange quality incongruence negatively affects BMI. This finding suggests that while high perceptions of exchange quality by both CEOs and TMTs independently contribute to BMI, an incongruent perception of exchange quality between CEOs and TMT members can undermine the success of BMI. Moreover, high levels of environmental dynamism aggravate the negative effect of CEO–TMT exchange quality incongruence on BMI. These findings enable us to offer new theoretical insights regarding the influence of the CEO–TMT exchange quality on BMI, thus complementing existing studies on antecedents of BMI and enriching literature on the outcomes of the CEO–TMT interface. Additionally, this study offers practical guidance for enhancing BMI through effective management of incongruent perceptions of CEO–TMT exchanges.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 5","pages":"949-971"},"PeriodicalIF":10.1,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How marketers influence product platform decisions: A configurational approach 营销人员如何影响产品平台决策？配置法

IF 10.5 1区管理学

Journal of Product Innovation Management Pub Date : 2024-01-21 DOI: 10.1111/jpim.12723

Edwin J. Nijssen, Ties van Bommel

{"title":"How marketers influence product platform decisions: A configurational approach","authors":"Edwin J. Nijssen, Ties van Bommel","doi":"10.1111/jpim.12723","DOIUrl":"10.1111/jpim.12723","url":null,"abstract":"This study identifies the political behavior marketers use to ensure the market fit of a new product platform. Drawing on two political NPD literature streams and configuration theory, the authors explain how (i) soft and hard influence tactics, (ii) reason, (iii) marketers' experience (with product and portfolio decisions), and (iv) the type of product platform (smart vs. conventional), together determine marketers' political effectiveness in gaining support for design modifications from the development team. The framework and hypotheses are tested using data from a sample of 100 influence attempts by marketers. A fuzzy set qualitative comparative analysis reveals no single, optimal solution but three “influence recipes.” First, we find a generic solution for both smart and conventional product platforms that combines marketer experience with reason and coalition building. Second, we note two additional solutions for smart product platforms: one consisting of marketer experience with coalition building and another one combining marketer experience with reason and assertiveness. Regression results reveal a positive relationship between marketers' influence behavior and platform performance in the marketplace, in support of a complementary and functional role of marketers' political behaviors in innovation management.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 3","pages":"600-622"},"PeriodicalIF":10.5,"publicationDate":"2024-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jpim.12723","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139516122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Co-creating innovation ecosystems in contexts of absolute uncertainty: The case of low-cost heart valves in India 在绝对不确定的情况下共同创建创新生态系统：印度低成本心脏瓣膜案例

IF 10.5 1区管理学

Journal of Product Innovation Management Pub Date : 2024-01-16 DOI: 10.1111/jpim.12715

Sreevas Sahasranamam, Vivek Soundararajan, Debabrata Chatterjee

引用次数: 0

The uncertainty-handling function of project leaders' political behavior in breakthrough innovation 突破性创新中项目领导者政治行为的不确定性处理功能

IF 10.5 1区管理学

Journal of Product Innovation Management Pub Date : 2024-01-15 DOI: 10.1111/jpim.12716

Manabu Miyao, Gina Colarelli O'Connor, Yoshiko Niwamoto

{"title":"The uncertainty-handling function of project leaders' political behavior in breakthrough innovation","authors":"Manabu Miyao, Gina Colarelli O'Connor, Yoshiko Niwamoto","doi":"10.1111/jpim.12716","DOIUrl":"10.1111/jpim.12716","url":null,"abstract":"Innovation management research demonstrates that political behavior is necessary for project leaders to conduct breakthrough innovation (BI) projects successfully. Although it is known that project leaders' political behavior contributes to BI project success by maintaining continued support for the projects, this study focuses on another function of organizational politics: the uncertainty-handling function. Project leaders encounter uncertainties during their BI projects and are tormented by unintended project stagnation. While scholars and practitioners have developed several logic-based responsive approaches to address uncertainty problems, project leaders also employ political behavior. The realization provokes questions such as, what type of uncertainty in particular triggers a project manager's political behavior in the context of BI development? Is there any specific linkage between a particular type of uncertainty and particular political behavior? What mechanisms underpin those relationships? To answer these questions, we investigate six BI projects in five mature Japanese companies through the lens of the meaning management perspective. The analysis reveals that (1) project leaders use political behavior to address a specific situation in which two uncertainties are intertwined; (2) project leaders use different political behavior depending on the type of intertwined uncertainties; and (3) project leaders resolve intertwined uncertainties with political behavior and then address each uncertainty in their BI projects. This study contributes to the innovation politics literature and innovation management practices by identifying specific conditions under which BI project leaders use political behavior and suggesting the fit between particular political behaviors and uncertainty conditions.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 3","pages":"574-599"},"PeriodicalIF":10.5,"publicationDate":"2024-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139496813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Employee acceptance of digital transformation strategies: A paradox perspective 员工对数字化转型战略的接受度：悖论视角

IF 10.1 1区管理学

Journal of Product Innovation Management Pub Date : 2024-01-10 DOI: 10.1111/jpim.12722

Sascha P. Klein, Patrick Spieth, Matthias Söllner

{"title":"Employee acceptance of digital transformation strategies: A paradox perspective","authors":"Sascha P. Klein, Patrick Spieth, Matthias Söllner","doi":"10.1111/jpim.12722","DOIUrl":"10.1111/jpim.12722","url":null,"abstract":"Digital transformation (DT) strategies often aim at innovating an organization's business models (BMs) and developing digital innovations. However, most of the DT strategies fail or result only in incremental innovation. Research predominantly identified critical management capabilities for DT success, neglecting the role of employees, although employee support is vital for the successful implementation of DT strategies. We conceptualize employee acceptance of DT strategies and draw on paradox theory and organizational change literature to shed light on the antecedents of employee acceptance. Using survey-based data from an incumbent introducing a DT strategy, we find empirical support that employees with a paradox mindset are likely to accept the DT strategy regardless of the expected scope of change, while a high scope of expected changes weakens the effect of a positive attitude toward change on acceptance. The findings contribute to understanding the micro-level aspects of DT and extend research emphasizing top-down management approaches in DT with an employee perspective. This study extends previous findings in innovation management that predominantly provide evidence on the acceptance of specific digital technologies and offer insights into the antecedents of DT strategy acceptance. We offer managers insights into how employees perceive DT strategies, which can help to leverage the potential of digital innovation.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 5","pages":"999-1021"},"PeriodicalIF":10.1,"publicationDate":"2024-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jpim.12722","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139458864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A good neighbor, a found treasure: Do local neighbors affect corporate innovation? 好邻居，捡到的宝藏：当地邻居会影响企业创新吗？

IF 10.5 1区管理学

Journal of Product Innovation Management Pub Date : 2024-01-04 DOI: 10.1111/jpim.12720

Shaopeng Cao, Xin Cui, Jing Liao, Chunfeng Wang, Shouyu Yao

{"title":"A good neighbor, a found treasure: Do local neighbors affect corporate innovation?","authors":"Shaopeng Cao, Xin Cui, Jing Liao, Chunfeng Wang, Shouyu Yao","doi":"10.1111/jpim.12720","DOIUrl":"10.1111/jpim.12720","url":null,"abstract":"This study examines whether local neighbors operating in different industries affect corporate innovation engagement. Based on mimetic isomorphism theory, we find that innovative local neighbors can serve as a social reference group for corporations to build legitimacy and guide corporations' mimetic innovation behavior. Our results remain robust after controlling for endogeneity by employing various methods. More importantly, our mechanism analysis indicates that local government activism is crucial to promote mimetic innovation behavior in a region. Our study provides a valid mechanism to explain the emergence of highly innovative cities that agglomerate across industry boundaries. Our research makes two key contributions to the literature. First, our study contributes to the literature on corporate innovation clustering by adding new evidence of the mimetic effects in corporate innovation across industries. Different from the industrial peer effects in innovation, which address the industrial peer effects through the lenses of competitiveness and information dissemination, our results highlight that mimetic isomorphism explains the regional effects of mimicry on corporate innovation. We find strong evidence indicating that firms imitate the innovation behaviors of their local neighbors, and this tendency is most plausibly explained by the incentives associated with acquiring legitimacy. Second, our findings clarify the mimetic behaviors in corporate innovation by extending the theory of mimetic isomorphism. We link local government activism to mimetic isomorphism from the psychological and sociological perspectives. In particular, our results indicate that local governments can implement activism through the psychological and sociological mechanisms illustrated in this study. Those “soft” mechanisms initiated by government contribute to a better understanding of the regional effects of mimicry on corporate innovation.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 4","pages":"843-864"},"PeriodicalIF":10.5,"publicationDate":"2024-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139374091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Research versus development, external knowledge, and firm innovation 研究与开发、外部知识和企业创新

IF 10.5 1区管理学

Journal of Product Innovation Management Pub Date : 2023-12-29 DOI: 10.1111/jpim.12714

Cindy Lopes-Bento, Markus Simeth

{"title":"Research versus development, external knowledge, and firm innovation","authors":"Cindy Lopes-Bento, Markus Simeth","doi":"10.1111/jpim.12714","DOIUrl":"10.1111/jpim.12714","url":null,"abstract":"While the positive influence of external knowledge on firm innovation is widely recognized, our understanding of the interplay between the quest for external knowledge and internally conducted research and development (R&D) remains incomplete. Previous research has identified certain conditions that shape the synergy between internal and external knowledge, such as the institutional origin of the external knowledge and the overall scale of the firm's internal R&D activities. In this study, we focus on an important but not yet considered dimension and analyze whether the returns from external knowledge sourcing are contingent upon a firm's internal involvement in basic or applied research as opposed to development. We argue that engaging in research, while supporting a firm's absorptive capacity, leads overall to lower benefits from seeking external knowledge because of knowledge crowding out and spillover effects. We test our predictions using a representative panel dataset from Spain (Panel de Innovación Tecnológica [PITEC]) and show that the benefits of external knowledge decrease for higher shares of internal research investment. This substitution effect is particularly pronounced in settings where sector-level appropriability is limited and in nonhigh-tech sectors. We contribute to the innovation literature by underscoring the important role of the nature of internal R&D efforts in shaping firms' capacity to benefit from external knowledge sources.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 4","pages":"768-792"},"PeriodicalIF":10.5,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jpim.12714","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139070681","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Recognize your audience: Stakeholders' coaptation work to improve political representation in innovation programs 认识你的受众：利益相关者的协调工作，提高创新计划的政治代表性

IF 10.5 1区管理学

Journal of Product Innovation Management Pub Date : 2023-12-29 DOI: 10.1111/jpim.12719

Giovanni Radaelli, Graeme Currie

{"title":"Recognize your audience: Stakeholders' coaptation work to improve political representation in innovation programs","authors":"Giovanni Radaelli, Graeme Currie","doi":"10.1111/jpim.12719","DOIUrl":"10.1111/jpim.12719","url":null,"abstract":"Managers often exclude some stakeholders from innovation programs, believing they would be “dangerous” for the purpose and pace of new product/service development. The exclusion of “dangerous” stakeholders, however, has negative implications on innovation, as it prevents access to key knowledge and connections. Our study investigates how “dangerous” stakeholders can overturn their exclusion, and gain key decision-making responsibilities. Theoretically, we import the “general theory of political representation” from Rehfeld (2006) to derive insight into agency of five actors: selection agents, strategic constellation and representatives (on the side of innovators), represented and “audience” (on the side of stakeholders). Empirically, we undertake a 4-year longitudinal case study of a digital innovation program in an English public hospital. Our study highlighted that only an elite “audience” of clinical leads enacted a strategy of “coaptation work” to overturn their exclusion from the innovation program, and ascend to a role of selection agents. Through “coaptation work,” the clinical leads used their privileged access to clinical resources to first create fractures within the community of innovators, and then embed clinical stakeholders in key decision-making roles to heal them. Our results challenge established “hub-and-spoke” interpretations of innovation programs, and emphasize the importance of political representation work to understand how stakeholders exert their influence.","PeriodicalId":16900,"journal":{"name":"Journal of Product Innovation Management","volume":"41 3","pages":"677-700"},"PeriodicalIF":10.5,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jpim.12719","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139070637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0