P. Maglio, C. Kieliszewski, J. Spohrer, Kelly A. Lyons, L. Patrício, Y. Sawatani
{"title":"Introduction: Why Another Handbook?","authors":"P. Maglio, C. Kieliszewski, J. Spohrer, Kelly A. Lyons, L. Patrício, Y. Sawatani","doi":"10.1007/978-3-319-98512-1_1","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_1","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124659177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Asset-Based Strategies for Capturing Value in the Service Economy","authors":"Jochen Wirtz, M. Ehret","doi":"10.1007/978-3-319-98512-1_35","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_35","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124104988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Sequence of Service: An Affect Perspective to Service Scheduling","authors":"Michael J. Dixon, L. Victorino","doi":"10.1007/978-3-319-98512-1_4","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_4","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122267361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Value-in-Context: An Exploration of the Context of Value and the Value of Context","authors":"M. Akaka, G. Parry","doi":"10.1007/978-3-319-98512-1_20","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_20","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130949811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"On the Evolution of Service Ecosystems: A Study of the Emerging API Economy","authors":"Rahul C. Basole","doi":"10.1007/978-3-319-98512-1_21","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_21","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132113960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Embedding Humans into Service Systems Analysis: The Evolution of Mathematical Thinking About Services","authors":"A. Medina-Borja","doi":"10.1007/978-3-319-98512-1_33","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_33","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125101796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Further Advancing Service Science with Service-Dominant Logic: Service Ecosystems, Institutions, and Their Implications for Innovation","authors":"M. Akaka, Kaisa Koskela-Huotari, S. Vargo","doi":"10.1007/978-3-319-98512-1_28","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_28","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127019626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Demolition of Service Scientists’ Cultural-Boundaries","authors":"F. Polese, S. Barile, V. Loia, Luca Carrubbo","doi":"10.1007/978-3-319-98512-1_34","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_34","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"80 9","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120922922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Paolo Piciocchi, Clara Bassano, M. Pietronudo, J. Spohrer
{"title":"Digital Workers in Service Systems: Challenges and Opportunities","authors":"Paolo Piciocchi, Clara Bassano, M. Pietronudo, J. Spohrer","doi":"10.1007/978-3-319-98512-1_18","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_18","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121539263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emerging Design Research Themes: A Research Review from Design, Service, and Management Studies","authors":"Y. Sawatani","doi":"10.1007/978-3-319-98512-1_8","DOIUrl":"https://doi.org/10.1007/978-3-319-98512-1_8","url":null,"abstract":"","PeriodicalId":161829,"journal":{"name":"Handbook of Service Science, Volume II","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124655640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}