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2007 IEEE International Conference on Service Operations and Logistics, and Informatics最新文献

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Container Forwarder Operational Planning: A Local Vehicle Routing Model with Simultaneous Pick up and Delivery Service 集装箱货代业务规划:具有同时取货和交付服务的本地车辆路线模型
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383867
Pengfei Zhou
{"title":"Container Forwarder Operational Planning: A Local Vehicle Routing Model with Simultaneous Pick up and Delivery Service","authors":"Pengfei Zhou","doi":"10.1109/SOLI.2007.4383867","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383867","url":null,"abstract":"Distribution and transportation of containers is an intense problem faced by container terminals and forwarders to enhance container service level, where clients generally may require simultaneous pick-up and delivery service. In the paper an optimizing model of local container vehicle routing with time window constraints is proposed. By improving solution encoding, genetic algorithm (GA) operators and involution strategy, a genetic algorithm is developed to gain a efficient and feasible solution. Based on the Solomon's customer problem, experiments show that the proposed model and algorithm are potentially efficient and useful in solving container forwarder vehicle routing problems with simultaneous pick-up and delivery service.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130648337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Capacity Planning Model in the TFT-LCD Production Chain TFT-LCD生产链中的产能规划模型
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383956
James T. Lin, Tzu-Li Chen
{"title":"A Capacity Planning Model in the TFT-LCD Production Chain","authors":"James T. Lin, Tzu-Li Chen","doi":"10.1109/SOLI.2007.4383956","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383956","url":null,"abstract":"The paper studies the capacity planning problem in the TFT-LCD production chain. Due to two significant trends, the capacity planning decision gradually becomes an important strategic issue to which TFT-LCD industry paid attention. First is the increase of product types which causes a wide range of product groups, such as mobile, monitor, notebook, TV and industrial display are produced. The second trend is the advances of new technology which cause multiple generations of technologies coexist in each manufacturing stage and production site. This paper proposes a mixed integer linear programming (MILP) to formulate the capacity planning which considers many practical characteristics and constraints in TFT-LCD production chain. A heuristic algorithm is developed to solve the MILP model.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134594212","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Empirical Analysis on Supply Chain of Offshore Software Outsourcing from China Perspective 基于中国视角的软件离岸外包供应链实证分析
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383871
Gan Weihua, Gan Xiaoqing
{"title":"Empirical Analysis on Supply Chain of Offshore Software Outsourcing from China Perspective","authors":"Gan Weihua, Gan Xiaoqing","doi":"10.1109/SOLI.2007.4383871","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383871","url":null,"abstract":"Outsourcing means purchasing ongoing services from an outside company that a company currently provides, or most organizations normally provide, for themselves. For over a decade, there has been an increasing interest in the use of supply chain methods to improve performance across the entire business enterprise. In addition to individual companies, numerous industries have recognized the importance of supply chain integration. International software outsourcing involves subcontracting software development and related activities to third parties abroad. This paper firstly presents the difference among three concepts, i.e. IT outsourcing, software outsourcing and international service outsourcing. Secondly, this paper proponents the supply chain of international software outsourcing and analyzes the structure of such supply chain. Thirdly this paper puts emphasis on the supply chain of software outsourcing China engaged in. Finally this paper makes an empirical analysis on the structure and capabilities of the supply chain where China being a member.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114509946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Forecasting and Dynamic Updating of Uncertain Arrival Rates to A Call Center 呼叫中心不确定到达率的预测与动态更新
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383957
Haipeng Shen, Jianhua Z. Huang, Chihoon Lee
{"title":"Forecasting and Dynamic Updating of Uncertain Arrival Rates to A Call Center","authors":"Haipeng Shen, Jianhua Z. Huang, Chihoon Lee","doi":"10.1109/SOLI.2007.4383957","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383957","url":null,"abstract":"Motivated by queueing models and recent empirical studies of call centers, we model call arrival processes as inhomogeneous Poisson processes. Our primary interest lies on forecasting the unobserved intraday call rate profile using the historical call volume data. We develop methods for both interday forecasting and dynamic intraday updating of call arrival rates. Such forecasts are of great importance for effective call center workforce management. Our methods combine the data-driven approach in Shen and Huang (2007) [9] with the model-driven approach in Weinberg et al. (2007) [10]. A Poisson factor model is first formulated to achieve dimension reduction. We then describe how the estimated model can be used to provide interday forecasting as well as intraday updating. Our methods show very promising results in an application to real call center data.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"83 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117133603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Visualization and data mining method for inventory classification 库存分类的可视化和数据挖掘方法
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383909
I. Liiv
{"title":"Visualization and data mining method for inventory classification","authors":"I. Liiv","doi":"10.1109/SOLI.2007.4383909","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383909","url":null,"abstract":"Inventory classification of stock-keeping units is typically achieved with ABC analysis accompanied with a diagram describing the distribution of dollar-usage values. Unfortunately, it fails to identify the interdependencies between the products, which may lead to alienating customers by ignoring the effect of assortments of choices. To remedy this problem, we propose new visualization and product interdependency identification methods. Experimental results in real-world scenarios for two warehouse datasets are included and analyzed.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121142553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
RFID Tag Characterization in a GHz Transverse Electromagnetic Cell 射频识别标签在GHz横向电磁单元中的特性
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383935
S. D’Mello, D. Choudhary, S. Chari, James Markham, Lee McCauley
{"title":"RFID Tag Characterization in a GHz Transverse Electromagnetic Cell","authors":"S. D’Mello, D. Choudhary, S. Chari, James Markham, Lee McCauley","doi":"10.1109/SOLI.2007.4383935","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383935","url":null,"abstract":"This paper presents results from a study that attempted to characterize the performance of RFID tags in a GHz Transverse Electromagnetic (GTEM) cell in which an approximately constant electro magnetic (EM) field potentially free of any extraneous interference was maintained. Performance of four commercially available RFID tags manufactured by different vendors was characterized on the basis of horizontal directivity, vertical directivity, sensitivity, and frequency characteristics.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123963873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Swarm Intelligence based Reputation Distribution for Trust Models in Open Multi Agent Systems 开放多智能体系统中基于群智能的信任模型信誉分配
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383960
S. Mahmood, Azzam-ul-Asar, F. Mahmood
{"title":"Swarm Intelligence based Reputation Distribution for Trust Models in Open Multi Agent Systems","authors":"S. Mahmood, Azzam-ul-Asar, F. Mahmood","doi":"10.1109/SOLI.2007.4383960","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383960","url":null,"abstract":"In Open Multiagent systems, individual components act in an autonomous and uncertain manner, thus making it difficult for the participating agents to interact with one another in a reliable environment. Trust models have been devised that can create level of certainty for the interacting agents. However trust requires reputation information that basically incorporates an agent's former behavior. Dissemination of this reputation information in highly dynamic environment is an issue. We have proposed a swarm intelligence based mechanism; whose self-organizing behavior provides an efficient way of reputation distribution.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122349778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Performance Modeling of Service Businesses 服务企业的绩效建模
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383912
Barbara Jones, Y. Leung, S. Noronha, J. Sanz
{"title":"Performance Modeling of Service Businesses","authors":"Barbara Jones, Y. Leung, S. Noronha, J. Sanz","doi":"10.1109/SOLI.2007.4383912","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383912","url":null,"abstract":"Business performance continues to be one of the principal subjects in enterprise operations. The evolution of the service economy brings renewed interest to the field of performance modeling. Senior managerial decision makers constantly seek to improve the performance of an organization. Key areas of interest are what aspects of the business are important for successful performance, and how best to control them, e.g., what investments, resource allocations, and other actions must they take to maximize business performance. Our ultimate goal is to develop quantitative models and associated methods or tools that will help high-level managers of services businesses improve their performance. We believe that most organizations could improve their understanding of what drives their performance by following a more rigorous methodology. In this paper, we explore the possibility of modeling performance through reviewing relevant work from several different technical areas and developing a preliminary approach based on our learning.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132091538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Basic Concept In Service Science With Holon 服务科学的基本概念与全息
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383922
S. Sugiyama
{"title":"Basic Concept In Service Science With Holon","authors":"S. Sugiyama","doi":"10.1109/SOLI.2007.4383922","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383922","url":null,"abstract":"It has been said that the world of economy, sales, management, delivery, production, planning, market research, and strategy is closely related with Service, which is not yet studied deeply in a sense of science. Because it is so huge to cover those areas together and also it is so complex to treat so many areas together. And because they consist of many parts with the parts having many common and differentiating factors while exhibiting characteristics of dependence as well as independence with added complications of having to deal with a changing environment and the consequent changes in their spatial and temporal arrangements. This makes it the most difficult to represent and to treat those using conventional techniques of description and thoughts. So in order to give clues of solving those problems by \"Service\" mentioned above, here introduces a new idea of HOLON that is able to represent huge and complex systems clearly and precisely in order that they can be designed and controlled intelligently and flexibly in a sense of Service Science.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125316479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Curated consumption infrastructure prototyping and its evaluation for video sharing archive based on persistent usage scenario association technology 基于持续使用场景关联技术的视频共享归档策划消费基础架构原型及其评价
2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383908
Tadashi Nakanishi, N. Sonehara, Yo'ichi Tohkura
{"title":"Curated consumption infrastructure prototyping and its evaluation for video sharing archive based on persistent usage scenario association technology","authors":"Tadashi Nakanishi, N. Sonehara, Yo'ichi Tohkura","doi":"10.1109/SOLI.2007.4383908","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383908","url":null,"abstract":"`Curated Consumption' infrastructure prototyping and its evaluation for video sharing archive content based on persistent usage scenario association technology has been carried out. Basic concepts is to provide an `architecture of participation' and involve general public as a curator to digital archive content distribution. Inherited rights condition validation function, those are required by the majority of general public while creating derived contents, has been proposed. Through the experimental implementation, which will be harmonized not only with the international standards but also with the existing content distribution scheme, the effectiveness of the proposed condition validation functions has been confirmed with real data.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"91 2-3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116705606","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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