{"title":"Making Meaning Together: Co-designing a Social Robot for Older Adults with Ikigai Experts.","authors":"Waki Kamino, Long-Jing Hsu, Swapna Joshi, Natasha Randall, Abhijeet Agnihotri, Katherine M Tsui, Selma Šabanović","doi":"10.1007/s12369-023-01006-z","DOIUrl":"10.1007/s12369-023-01006-z","url":null,"abstract":"<p><p>A sense of meaning and purpose in life-known in Japan as one's ikigai-can lead to better health outcomes, an improved sense of well-being, and longer life as people age. The design of socially assistive robots, however, has so far focused largely on the more hedonic aims of supporting positive affect and happiness through interactions with robots. To explore how social robots might be able to support people's ikigai, we performed (1) in-depth interviews with 12 'ikigai experts' who formally support and/or study older adults (OAs)' ikigai and (2) 5 co-design workshop sessions with 10 such experts. Our interview findings show that expert practitioners define ikigai in a holistic way in their everyday experience and practice, incorporating physical, social, and mental activities that relate not only to the individual and their behaviors, but also to their relationships with other people and to their connection with the broader community (3 levels of ikigai). Our co-design workshops showed that ikigai experts were overall positive towards the use of social robots to support OAs' ikigai, particularly in the roles of an information-provider and social enabler that connects OAs to other people and activities in their communities. They also point out areas of potential risk, including the need to maintain OAs' independence, relationships with others, and privacy, which should be considered in design. This research is the first to explore the co-design of social robots that can support people's sense of ikigai-meaning and purpose-as they age.</p>","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":" ","pages":"1-16"},"PeriodicalIF":4.7,"publicationDate":"2023-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10200010/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10091333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Measuring Anthropomorphism of a New Humanoid Hand-Arm System","authors":"A. K. Sinha, N. Thalmann, Yiyu Cai","doi":"10.1007/s12369-023-00999-x","DOIUrl":"https://doi.org/10.1007/s12369-023-00999-x","url":null,"abstract":"","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":"15 1","pages":"1341 - 1363"},"PeriodicalIF":4.7,"publicationDate":"2023-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42646533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Hey Robot, Tell It to Me Straight: How Different Service Strategies Affect Human and Robot Service Outcomes.","authors":"Masaharu Naito, Daniel J Rea, Takayuki Kanda","doi":"10.1007/s12369-023-01013-0","DOIUrl":"10.1007/s12369-023-01013-0","url":null,"abstract":"<p><p>With robots already entering simple service tasks in shops, it is important to understand how robots should perform customer service to increase customer satisfaction. We investigate two methods of customer service we theorize are better suited for robots than human shopkeepers: straight communication and data-driven communication. Along with an additional, more traditional customer service style, we compare these methods of customer service performed by a robot, to a human performing the same service styles in 3 online studies with over 1300 people. We find that while traditional customer service styles are best suited for human shopkeepers, robot shopkeepers using straight or data driven customer service styles increase customer satisfaction, make customers feel more informed, and feel more natural than when a human uses them. Our work highlights the need for investigating robot-specific best practices for customer service, but also for social interaction at large, as simply duplicating typical human-human interaction may not produce the best results for a robot.</p>","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":" ","pages":"1-14"},"PeriodicalIF":4.7,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10189699/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9713893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Arianna Pipitone, Alessandro Geraci, Antonella D'Amico, Valeria Seidita, Antonio Chella
{"title":"Robot's Inner Speech Effects on Human Trust and Anthropomorphism.","authors":"Arianna Pipitone, Alessandro Geraci, Antonella D'Amico, Valeria Seidita, Antonio Chella","doi":"10.1007/s12369-023-01002-3","DOIUrl":"10.1007/s12369-023-01002-3","url":null,"abstract":"<p><p>Inner Speech is an essential but also elusive human psychological process that refers to an everyday covert internal conversation with oneself. We argued that programming a robot with an overt self-talk system that simulates human inner speech could enhance both human trust and users' perception of robot's anthropomorphism, animacy, likeability, intelligence and safety. For this reason, we planned a pre-test/post-test control group design. Participants were divided in two different groups, one experimental group and one control group. Participants in the experimental group interacted with the robot Pepper equipped with an over inner speech system whereas participants in the control group interacted with the robot that produces only outer speech. Before and after the interaction, both groups of participants were requested to complete some questionnaires about inner speech and trust. Results showed differences between participants' pretest and post-test assessment responses, suggesting that the robot's inner speech influences in participants of experimental group the perceptions of animacy and intelligence in robot. Implications for these results are discussed.</p>","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":" ","pages":"1-13"},"PeriodicalIF":4.7,"publicationDate":"2023-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10162655/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9768840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. E. Neef, Sarah Zabel, M. Lauckner, Siegmar Otto
{"title":"What is Appropriate? On the Assessment of Human-Robot Proxemics for Casual Encounters in Closed Environments","authors":"N. E. Neef, Sarah Zabel, M. Lauckner, Siegmar Otto","doi":"10.1007/s12369-023-01004-1","DOIUrl":"https://doi.org/10.1007/s12369-023-01004-1","url":null,"abstract":"","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":"15 1","pages":"953 - 967"},"PeriodicalIF":4.7,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48584972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effect of Different Listening Behaviors of Social Robots on Perceived Trust in Human-robot Interactions","authors":"Naeimeh Anzabi, H. Umemuro","doi":"10.1007/s12369-023-01008-x","DOIUrl":"https://doi.org/10.1007/s12369-023-01008-x","url":null,"abstract":"","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":"15 1","pages":"931 - 951"},"PeriodicalIF":4.7,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41324258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Codifying Wildness: Wild Behaviour for Improving Human-Robot Interaction","authors":"Esther Aguado, C. Rossi, P. Gil","doi":"10.1007/s12369-023-00986-2","DOIUrl":"https://doi.org/10.1007/s12369-023-00986-2","url":null,"abstract":"","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":"15 1","pages":"825 - 834"},"PeriodicalIF":4.7,"publicationDate":"2023-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43246641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Diljot S. Garcha, Denise Y. Geiskkovitch, Raquel Thiessen, S. Prentice, K. Fischer, James Young
{"title":"Face to Face with a Sexist Robot: Investigating How Women React to Sexist Robot Behaviors","authors":"Diljot S. Garcha, Denise Y. Geiskkovitch, Raquel Thiessen, S. Prentice, K. Fischer, James Young","doi":"10.1007/s12369-023-01001-4","DOIUrl":"https://doi.org/10.1007/s12369-023-01001-4","url":null,"abstract":"","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":" ","pages":""},"PeriodicalIF":4.7,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44545256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Use of Robots in the Workplace: Conclusions from a Health Promoting Intervention Using Social Robots.","authors":"Sara L Lopes, Aristides I Ferreira, Rui Prada","doi":"10.1007/s12369-023-01000-5","DOIUrl":"10.1007/s12369-023-01000-5","url":null,"abstract":"<p><p>Workplace wellness programs constitute a preventive measure to help avoid healthcare costs for companies, with additional benefits for employee productivity and other organizational outcomes. Interventions using social robots may have some advantages over other conventional telemedicine applications, since they can deliver personalized feedback and counseling. This investigation focused on a health-promoting intervention within work environments, and compared the efficacy of the intervention on two distinct groups, one guided by a human agent and the other by a robot agent. Participants (n = 56) were recruited from two Portuguese organizations and led through eight sessions by the social agent, the goal being to encourage health behavior change and adoption of a healthier lifestyle. The results indicate that the group led by the robot agent revealed better post-intervention scores than the group led by the human agent, specifically with regard to productivity despite presenteeism and regard of their level of mental well-being. No effects were found concerning the work engagement level of participants in either group. By demonstrating the potential of using social robots to establish therapeutic and worth relationships with employees in their workplaces, this study provides interesting new findings that contribute to the literature on health behavior change and human-robot interaction.</p>","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":" ","pages":"1-13"},"PeriodicalIF":4.7,"publicationDate":"2023-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10123460/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10072658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Socially Assistive Robots on Human Flourishing in the Context of Dementia: A Scoping Review.","authors":"Erika Fardeau, Abdou Simon Senghor, Eric Racine","doi":"10.1007/s12369-023-00980-8","DOIUrl":"10.1007/s12369-023-00980-8","url":null,"abstract":"<p><p>Socially assistive robots are being developed and tested to support social interactions and assist with healthcare needs, including in the context of dementia. These technologies bring their share of situations where moral values and principles can be profoundly questioned. Several aspects of these robots affect human relationships and social behavior, i.e., fundamental aspects of human existence and human flourishing. However, the impact of socially assistive robots on human flourishing is not yet well understood in the current state of the literature. We undertook a scoping review to study the literature on human flourishing as it relates to health uses of socially assistive robots. Searches were conducted between March and July 2021 on the following databases: Ovid MEDLINE, PubMed and PsycINFO. Twenty-eight articles were found and analyzed. Results show that no formal evaluation of the impact of socially assistive robots on human flourishing in the context of dementia in any of the articles retained for the literature review although several articles touched on at least one dimension of human flourishing and other related concepts. We submit that participatory methods to evaluate the impact of socially assistive robots on human flourishing could open research to other values at stake, particularly those prioritized by people with dementia which we have less evidence about. Such participatory approaches to human flourishing are congruent with empowerment theory.</p>","PeriodicalId":14361,"journal":{"name":"International Journal of Social Robotics","volume":" ","pages":"1-51"},"PeriodicalIF":4.7,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10115607/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10072660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}