Global Conference on Business and Social Sciences Proceeding最新文献_第2页

A Two-Stage Dea Model of Super Sbm and Malmquist for Analyzing Innovation and Energy Sustainability Efficiency of Asian Countries 亚洲国家创新与能源可持续性效率分析的Super Sbm和Malmquist两阶段Dea模型

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(126)

Phi-Hung Nguyen, Hong-Quan Le, Hoang-Anh Nguyen, Chi-Vinh Pham

{"title":"A Two-Stage Dea Model of Super Sbm and Malmquist for Analyzing Innovation and Energy Sustainability Efficiency of Asian Countries","authors":"Phi-Hung Nguyen, Hong-Quan Le, Hoang-Anh Nguyen, Chi-Vinh Pham","doi":"10.35609/gcbssproceeding.2023.1(126)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(126)","url":null,"abstract":"The relationship between innovation and energy sustainability is deeply interconnected, as innovation plays a crucial role in achieving long-term solutions for energy challenges. Innovation involves the introduction of new concepts, products, or techniques that drive economic progress and enhance quality of life. On the other hand, energy sustainability focuses on ensuring the availability of cost-effective and reliable energy resources while mitigating environmental impacts. In Asia, the most populous and diverse region in the world, the correlation between innovation and energy sustainability holds significant importance. The region faces the complex task of balancing rapid economic growth and urbanization with the imperative to adopt sustainable energy practices. To assess performance and identify best practices, two key global indicators, namely the Global Innovation Index (GII) and the Energy Trilemma Index (ETI), can provide valuable benchmarks. This study aims to evaluate the efficiency of innovation and energy sustainability among 32 Asian countries using a two-stage Data Envelopment Analysis (DEA) model that incorporates the Super Slacks-based Measure (Super SBM) and Malmquist approaches. Additionally, hierarchical cluster analysis will be applied to group these countries based on their efficiency scores. By examining efficiency levels, influential factors, and the impact of the innovation-energy sustainability relationship on economic growth, this research can assist policymakers in making informed decisions. Furthermore, this study seeks to contribute to the existing body of knowledge by conducting a comprehensive investigation into the relationship between innovation and energy sustainability in the Asian region. Keywords: efficiency; innovation; energy; GII; ETI; sustainability; DEA; Super SBM; Malmquist; clustering; Asia","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Recruiting For a Better Tomorrow: How Sustainable Practices Are Shaping the Future of Talent Acquisition 为更美好的明天而招聘:可持续实践如何塑造人才获取的未来

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(95)

None Matthias, None Pfister

{"title":"Recruiting For a Better Tomorrow: How Sustainable Practices Are Shaping the Future of Talent Acquisition","authors":"None Matthias, None Pfister","doi":"10.35609/gcbssproceeding.2023.1(95)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(95)","url":null,"abstract":"Demographic change and the lack of young qualified applicants positions the recruitment process as a core component of an organization and increasingly forces companies to evaluate their attractiveness as employers. A shift in interests among young, qualified applicants raises the question of whether the integration of sustainable values into the business model, strategy, and brand of small and medium sized companies (SMEs) can increase its attractiveness as an employer (Holt, Marques, & Way, 2012). The literature shows that the effects of sustainability on organizational determinants are still in need of further research. Previous studies observe a positive relationship between corporate social responsibility (CSR) and organizational attraction but fail to consider the complex nature of the decision process of applicants by only considering the isolated effect of CSR (Albinger & Freeman, 2000). Furthermore, various studies find different character traits among age groups (Cennamo & Gardner, 2008). This study tests the effects of generational groups on different factors of organizational attraction so companies can e.g. more accurately design their job advertisement. Keywords: CSR, recruiting, policy capturing, generational theory","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Analyzing the Causal Relationship among Performance Indicators in the Public Sector Balanced Scorecard: Empirical Evidence from the Directorate General of Taxes in Indonesia 分析公共部门平衡计分卡中绩效指标之间的因果关系:来自印度尼西亚税务总局的经验证据

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(154)

Alpha Nur Setyawan Pudjono, Ilma Nurul Rachmania, Dermawan Wibisono

{"title":"Analyzing the Causal Relationship among Performance Indicators in the Public Sector Balanced Scorecard: Empirical Evidence from the Directorate General of Taxes in Indonesia","authors":"Alpha Nur Setyawan Pudjono, Ilma Nurul Rachmania, Dermawan Wibisono","doi":"10.35609/gcbssproceeding.2023.1(154)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(154)","url":null,"abstract":"This study examines causal relationships in the Public Sector Balanced Scorecard framework, using the Indonesia Directorate General of Taxes as a case study. Traditional financial measurements have been criticized for focusing on past activity, neglecting intangible assets, and lacking effective strategy testing (Kaplan & Norton 1992; Dearden 1987). To overcome these limitations, organizations have adopted strategic measurement tools like the Balanced Scorecard (Kaplan and Norton, 1996a). The Balanced Scorecard aligns an organization's vision, mission, and strategies with objectives and measures across four perspectives: financial, customer, internal process, and learning and growth (Kaplan and Norton 1992; 1996a). The presence of causal relationships across these perspectives, enabling non-financial measures to predict financial outcomes, has been a subject of scholarly debate (Nooreklit 2000,2003; Norreklit and Mitchell 2007). This study aims to contribute to the understanding of causal relationships in the PSBSC by investigating the implementation of the Balanced Scorecard in the DGT and its potential to improve organizational performance. Given Indonesia's fiscal deficit and below-average tax ratio performance, this research provides an alternative policy perspective for enhancing the institutional capacity of the DGT and achieving higher tax revenue and compliance rates. Keywords: Balanced Scorecard, Public Sector, Performance Management, Path Analysis","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Effect of Customer Service Support on Brand Value: Leveraging Customer Service as a Co-Creator of Brand Value to Enhance Corporate Performance. Evidence from FinTech industry 顾客服务支持对品牌价值的影响:利用顾客服务作为品牌价值的共同创造者来提升企业绩效。来自金融科技行业的证据

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(75)

Vladimir Valerevich Syropyatov, Igor Anatolevich Arenkov

{"title":"The Effect of Customer Service Support on Brand Value: Leveraging Customer Service as a Co-Creator of Brand Value to Enhance Corporate Performance. Evidence from FinTech industry","authors":"Vladimir Valerevich Syropyatov, Igor Anatolevich Arenkov","doi":"10.35609/gcbssproceeding.2023.1(75)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(75)","url":null,"abstract":"The financial technology (fintech) industry has disrupted traditional financial services by providing new and innovative ways for consumers to access banking and investment products (Kshetri, 2018). With the increasing number of fintech companies in the market, competition has become intense, leading companies to differentiate themselves to attract and retain clients (Nair et al., 2021). One way to create brand value is through exceptional customer experience, with customer support service being a critical factor in its creation (Nair et al., 2021; Vuorinen, Uusitalo, & Vos, 2012). Despite its importance, the impact of customer support service on consumer behavior and company performance is not well-understood (Gulfraz et al., 2022). To address this research gap, this paper aims to investigate the impact of customer support service on consumer behavior and company performance in the fintech industry. Specifically, the study analyzes the potential of customer support service as a co-creator of brand value and its influence on company performance indicators. Keywords: Brand value, Brand value co-creation, Fintech industry, Company's operational performance, Customer support services","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Analysis of Factors Affecting the Demand for Package Logistics Services for the Export Process of Fruit Products in Can Tho 芹苴果品出口加工包装物流服务需求影响因素分析

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(69)

Khanh Tan Truong

{"title":"Analysis of Factors Affecting the Demand for Package Logistics Services for the Export Process of Fruit Products in Can Tho","authors":"Khanh Tan Truong","doi":"10.35609/gcbssproceeding.2023.1(69)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(69)","url":null,"abstract":"This study was conducted to determine the factors affecting the choice of using a package logistics service for the fruit export process in Can Tho. A research model has been proposed with variables including Safety, Price, Tangible Assets, Responsiveness Ability, Customer Service, and Referrals through a third party (Intermediaries). A survey was conducted and a questionnaire was developed. Survey subjects are logistics service providers, people working in the field of logistics, students, postgraduate students in the logistics industry, fruit distributors in Can Tho, and fruit wholesalers/retailers in Can Tho. Data were analyzed from more than 200 samples collected and processed on SPSS 20 software and descriptively (SEM). The factors of Tangible Assets, Responsiveness, Customer Service, and Referrals through Third Parties (Intermediaries) affect the Demand for Package Logistics Services differently. Price and Safety have no impact on the Demand for Package Logistics Services. Thereby, we can see that Logistics service providers should prioritize the factors of Tangible Assets, Responsiveness, Customer Service, and Referrals through third parties (Intermediaries) to attract more customers. more customers. The research shows the factors affecting the Demand for Package Logistics Services in Can Tho. This greatly contributes to the growing Logistic activities in Can Tho, this is also an opportunity for those in this field to grasp and learn about these factors in order to improve their level and development ability. Keywords: Factors Affecting, Package Logistics Services, Tangible Assets.","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Using Simulation to Determine Resource Requirements for Outsourcing Outbound Logistics Process 用仿真方法确定外包出站物流过程的资源需求

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(163)

{"title":"Using Simulation to Determine Resource Requirements for Outsourcing Outbound Logistics Process","authors":"","doi":"10.35609/gcbssproceeding.2023.1(163)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(163)","url":null,"abstract":"Outsourcing has become an important approach for organizations to improve their focus on core business and thus increase their performance since 1980s (Madsen, 2017). Many organizations outsource non-core activities with the intention to reduce costs, concentrate on core activities, gain access to skilled workforce, and etc. Logistics activities are one of the popular functions for organizations to outsource due to lack of skill and resources. Nowadays, outsourcing logistics activities is becoming a practice worldwide (Yang, 2014). Logistics outsourcing has proven to be an effective way for organization to improve customer services, reduce logistics costs, and gain competitive advantage (Aguezzoul, 2014; Jonsson, 2008; Kamble and Gawankar, 2016). This results in an emerging of 3PL or Third-party logistics provider, an external logistics service provider offering single or multiple logistics activities to its customers, which typically is on contract basis (Yang, 2014). The global 3PL market reached $750 billion in 2014. 80% of all Fortune 500 companies and 96% of the Fortune 100 used some form of 3PL services (Menner, 2015). Despites the benefits, there are some risks associated with loss of control, long-term commitment, and the failure of 3PL to perform their works. Therefore, it is crucial for a company to invest time during initial stages of the outsourcing relationship to ensure value is achieved throughout the process. Keywords: Outsourcing, Simulation Modelling, Contract Management, Resource Requirements, Resource Allocation","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Decarbonisation: A Case Study of Malaysia 脱碳:以马来西亚为例

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(133)

John CG Lee, Juniati Gunawan, Aghnia Nadhira Aliya Putri, Se Tin

{"title":"Decarbonisation: A Case Study of Malaysia","authors":"John CG Lee, Juniati Gunawan, Aghnia Nadhira Aliya Putri, Se Tin","doi":"10.35609/gcbssproceeding.2023.1(133)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(133)","url":null,"abstract":"Limiting global warming to well below 2°C demands an urgent acceleration of decarbonization efforts, posing challenges in multiple sectors like transportation, energy efficiency, and steel production. The feasibility of achieving these targets, akin to the transformation seen during the collapse of the Soviet Union, is being questioned. Yet, hope lies in leveraging tipping points within complex systems for rapid change. Internal carbon pricing (ICP) emerges as a pivotal tool in this endeavor, enabling companies to assess investments, manage risks, and align strategies towards a low-carbon future (Riedel et al., 2021; Trinks et al., 2022). ICP drives decarbonization across industries and influences capital investment decisions by estimating carbon costs. Companies like LG Electronics, Microsoft, and Royal Dutch Shell have adopted ICP, further reinforcing its value in transitioning to sustainability. Major economies have implemented carbon pricing policies, yielding significant emissions reductions. In China, aggressive carbon pricing strategies could drive notable energy consumption reductions (Fan et al., 2014). Meanwhile, Malaysia faces a challenge in reducing carbon emissions, with strategies like renewable energy integration, energy efficiency enhancement, and sustainable transportation promotion (Farabi et al., 2019). This study focuses on Malaysia's decarbonization efforts, aiming to illuminate factors influencing corporate decarbonization in alignment with national climate targets. Addressing gaps in sector-specific decarbonization studies and exploring strategies that make decarbonization a competitive advantage will provide critical insights for effective policymaking and sustainable practices, contributing to global climate action. Keywords: Decarbonization, Malaysia, Net-zero emissions, corporate practices.","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Companies Social Responsibility Obligation During and Post Covid 19 新冠肺炎疫情期间和疫情后企业社会责任义务

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(122)

Kurnia Ekasari, Nurafni Eltivia, Elvyra Handayani Soedarso

{"title":"The Companies Social Responsibility Obligation During and Post Covid 19","authors":"Kurnia Ekasari, Nurafni Eltivia, Elvyra Handayani Soedarso","doi":"10.35609/gcbssproceeding.2023.1(122)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(122)","url":null,"abstract":"The COVID-19 pandemic that occurred from 2019 to 2020 has caused extraordinary social and economic problems. All societies around the world are faced with emergency situations, and many are confused about implementing various precautions to deal with the situation. Mitigating the COVID 19 pandemic requires active involvement and support from various parties, both from the community, government and the private sector. The social role of various parties is urgently needed to tackle the pandemic. This includes companies taking an important role in initiating activities that have a positive impact on people's lives, and as a form of implementing Corporate Social Responsibility (CSR) as an expression of organizational sustainability. As a consequence, companies are expected to be able to address urgent issues that endanger life on Earth, such as hunger, inequality and climate change. This raises an interesting question whether companies still have a commitment to carry out social responsibility during a pandemic. This study aims to explore corporate social responsibility obligations during and after the COVID-19 pandemic. Keywords: Corpoprate Social responsibility, Ethics, pandemic covid 19, commitment","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Transforming Learners' Learning Experience through Gamification-Enhanced Virtual Learning within a Scaffolding Collaborative Learning Environment 在脚手架式协作学习环境中，通过游戏化增强的虚拟学习改变学习者的学习体验

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(120)

Lee Hoi Yeh, Wong Yoke Seng, Norzuraina binti Mohd Nor, Mohd Zahuri bin Khairani, Wong Mee Juan

{"title":"Transforming Learners' Learning Experience through Gamification-Enhanced Virtual Learning within a Scaffolding Collaborative Learning Environment","authors":"Lee Hoi Yeh, Wong Yoke Seng, Norzuraina binti Mohd Nor, Mohd Zahuri bin Khairani, Wong Mee Juan","doi":"10.35609/gcbssproceeding.2023.1(120)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(120)","url":null,"abstract":"The traditional education system is more teacher-centred, too passive and the effect is less satisfactory in the aspect of students' knowledge development (Odukoya & Fapohunda, 2019). Activity-based learning activities are important to help students understand various challenges in the real world in the provided learning environment. Yuliani and Lengkanawati (2017) argued that the involvement of learners in hands-on activities is a more meaningful source of knowledge compared to a source of knowledge that is only acquired theoretically through lectures and referring books. In the philosophy of constructivism, it is also emphasized that learners' knowledge can be built themselves through the experiences in their learning process (Knapp, 2019). Accordingly, the Industrial Revolution 4.0 is emphasized in the education sector as a necessity to produce a workforce that can meet the needs of the job market. According to the Malaysian Education Plan (PPPM 2013-2025), one of the aspirations from the plan is to rapidly catalyse technical and vocational education training in order to produce a highly skilled and adaptable workforce that is innovation, creative and competitive. Art is the key to creativity. The production of artwork allows children to explore opportunities and is not like other subjects to determine probability (Roy, 2019). However, like many other Southeast Asian countries, there are several challenges and problems that need to be addressed to increase competitiveness with socio-economic globalization (Grigorenko, 2019). Visual Arts Education at school seems to be neglected and does not get the same emphasis as the core subjects such as language, Science and Mathematics (Wahid, Bahrum, Ibrahim & Hashim, 2017). Keywords: Gamification-Enhanced, Virtual Learning, Scaffolding Collaborative Learning Environment","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cocoa Supply Chain Management: A Case Study of Cocoa Farmer Community Enterprise in Nan Province of Thailand 可可供应链管理:以泰国南省可可农户社区企业为例

Global Conference on Business and Social Sciences Proceeding Pub Date : 2023-09-14 DOI: 10.35609/gcbssproceeding.2023.1(135)

Supakarn Sripolkrang, Krittapha Saenchaiyathon

{"title":"Cocoa Supply Chain Management: A Case Study of Cocoa Farmer Community Enterprise in Nan Province of Thailand","authors":"Supakarn Sripolkrang, Krittapha Saenchaiyathon","doi":"10.35609/gcbssproceeding.2023.1(135)","DOIUrl":"https://doi.org/10.35609/gcbssproceeding.2023.1(135)","url":null,"abstract":"The cocoa supply chain is new to Thailand as it has been planted recently. Cocoa planting in some areas of the country, North and East regions. It has a small number of farmers, but they are major cocoa producers for cocoa manufacturing in the country. The cocoa supply chain in Thailand includes farmers, collectors, community enterprises, manufacturing, and exporters. The farmers are upstream in the cocoa supply chain. They have less negotiation power in the chain, causing limited distribution channels. The farmer sells cocoa beans through collectors or maybe intermediaries. Selling prices depend on cocoa pricing in the world market. Therefore, they need help increasing selling prices. However, another way to improve their revenue from cocoa planting is the increasing efficiency of their operations. This paper aims to study the waste in the cocoa supply chain. The area of study is Nan province in Thailand. The farmers of community enterprises in the Nan province of North Thailand, collectors, and manufacturers were selected as the sample frame. Farmers' data was collected through the questionnaire, and 66 community enterprise members were selected with purposive sampling. One collector and one manufacturer were interviewed through semi-structured interviews. Finally, a value stream mapping tool was used to analyze the manufacturing process. The value stream mapping analysis results found as follows. The value added activity (VA) count for 42.42% of all activities, taking 89.70% of all time in one cocoa's value chain cycle. However, as a result, it found that the number of necessary but non-value added (NNVA) for 48.48% and using time was 3.12% of the total time. non-value-added (NVA) activities in 9.09% of all activities. Therefore, dropping out of NVA activities and reducing the time of NNVA activities will increase the cycle speed of cocoa's supply chain. Keywords: Value stream mapping, Cocoa Supply Chain, Lean.","PeriodicalId":143319,"journal":{"name":"Global Conference on Business and Social Sciences Proceeding","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134972694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0