Masitah Ghazali, Nurul Amira Mat Ariffin, Ridha Omar
{"title":"User centered design practices in healthcare: A systematic review","authors":"Masitah Ghazali, Nurul Amira Mat Ariffin, Ridha Omar","doi":"10.1109/IUSER.2014.7002683","DOIUrl":"https://doi.org/10.1109/IUSER.2014.7002683","url":null,"abstract":"Effectiveness in modern healthcare and services and the optimization of processes and operational sequences must be designed from the perspective of the end user. This paper aims to identify and analyse the common practices of User Centred Design (UCD) that had been implemented in previous studies in the context of analysis, design and evaluation phases and provide an overview from the research findings as a reference for other researchers. Studies were manually searched via online databases and further analysed based on the predefined research questions. This study reviews 60 papers published in the field of healthcare services on adopted UCD approaches between 1992 and 2014 (May). The results show that although UCD approach has a history of 22 years, it is not yet a normalcy in Asia countries. Interview, prototyping and usability testing are the most common activities adopted in respect to the UCD phases.","PeriodicalId":136616,"journal":{"name":"2014 3rd International Conference on User Science and Engineering (i-USEr)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133302749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Heuristic evaluation for Virtual Museum on smartphone","authors":"Sahar Ebrahiminejad Motlagh Tehrani, Norziha Megat Mohd. Zainuddin, Tannaz Takavar","doi":"10.1109/IUSER.2014.7002707","DOIUrl":"https://doi.org/10.1109/IUSER.2014.7002707","url":null,"abstract":"Virtual Museum can present user experience in visualizing the real museum. This technology can give better communication and interaction with visitors. According to the preliminary study, most tourists have difficulty getting information about Muzium Negara and the website of Muzium Negara which does not provide enough information about galleries and collections before, during and after visiting the museum. In this study, heuristic evaluation was conducted with six experts in evaluating Virtual Muzium Negara prototyping. Several comments from experts for improving the prototyping obtained. The findings show the experts' comments are helpful in improving the prototype and the result of the Content Validity Index is acceptable. Hence, it is hoped that the Virtual Muzium Negara prototyping can give several information to tourist and this can encourage them to visit Muzium Negara.","PeriodicalId":136616,"journal":{"name":"2014 3rd International Conference on User Science and Engineering (i-USEr)","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130822208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}