{"title":"Digital Strategies for Engendering Resilient, Adaptive, and Entrepreneurial Agility: A Configurational Perspective","authors":"Pankaj Setia, Kailing Deng, Shreya Pandey, Vallabh Sambamurthy","doi":"10.1007/s10796-023-10448-9","DOIUrl":"https://doi.org/10.1007/s10796-023-10448-9","url":null,"abstract":"<p>This study examines how different digital strategies influence agility in managing customer demand. We test the effects of digital strategies on three types of digitally-enabled demand management agility–adaptive, resilient, and entrepreneurial. Using a configurational perspective, we conceptualize digital strategies as the synergistic use of IT-driven and business-driven initiatives in selective or collective value chain domains. Configurations are used to outline three digital strategies: supply chain-oriented, marketing-oriented, and value chain-wide. Using data from a survey of 200 firms, we use configurational analysis to test the hypotheses. The results indicate that specialized–supply chain or marketing-oriented–digital strategies may be sufficient to create adaptive and resilient agility. However, a value chain-wide digital strategy is necessary to facilitate entrepreneurial agility. Results also indicate that a specialized digital strategy may suffice in less turbulent environments, but a value chain-wide digital strategy is required to manage demand management disruptions in highly turbulent environments.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"287 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139506010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Empirical Examination of Organizational Commitment Across Psychological Contract Matching Patterns in Information Technology Outsourcing (ITO)","authors":"","doi":"10.1007/s10796-023-10464-9","DOIUrl":"https://doi.org/10.1007/s10796-023-10464-9","url":null,"abstract":"<h3>Abstract</h3> <p>The demand for information technology outsourcing (ITO) providing large-scale professional services has developed into a mature and essential industry for many organizations. Against this backdrop, managing the internal workplace relationship and organizational commitment levels between the vendor firm providing critical ITO services and the vendor’s employees performing the work for the external client is a significant emerging challenge for all involved parties. Contracts in various formats and structures (transactional or psychological) are often applied as a universal tool to govern the complex ITO relationship. However, the formal or transactional contract may not be enough to ensure employee commitment to position the ITO relationship for success. This paper investigates the impact that the psychological contract has on organizational commitment across different matching patterns between the outsourcing vendor and the vendor's employees. Building upon empirical findings and theoretical perspectives of a systematic grounded theory-based literature review, business observations, and best practices, we develop a theoretical framework that categorizes the matching patterns of the vendor-employee psychological contract into four types: Vendor Dominant, Employee Dominant, Mutual Relational, and Mutual Transactional. Our findings from an analysis of 562 survey participants demonstrate that the employee's relational psychological contract has a higher positive influence on organizational commitment than the employee's transactional psychological contract in both matching and mismatching situations. The implications and future research avenues of study are discussed.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"35 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139494962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Valerio De Luca, Annamaria Schena, Attilio Covino, Pierpaolo Di Bitonto, Ada Potenza, Maria Cristina Barba, Giovanni D’Errico, Lucio Tommaso De Paolis
{"title":"Serious Games for the Treatment of Children with ADHD: The BRAVO Project","authors":"Valerio De Luca, Annamaria Schena, Attilio Covino, Pierpaolo Di Bitonto, Ada Potenza, Maria Cristina Barba, Giovanni D’Errico, Lucio Tommaso De Paolis","doi":"10.1007/s10796-023-10457-8","DOIUrl":"https://doi.org/10.1007/s10796-023-10457-8","url":null,"abstract":"<p>Children affected by attention-deficit hyperactivity disorder (ADHD) exhibit several symptoms characterized by inattention, impulsivity and motor hyperactivity that impair both school performance and everyday life. The BRAVO (Beyond the tReatment of the Attention deficit hyperactiVity disOrder) project dealt with the development of several serious games based on extended reality that help patients improve in self-control, respect for rules, attention and concentration. In order to achieve both logopaedic and behavioural educational goals, serious games were developed concerning three different categories: <i>Topological Categories</i>, <i>Infinite Runner</i> and <i>Planning</i>. Experimental tests conducted over a six-month period assessed the patients’ performance and the emotional impact of the games, also showing a general improvement in cognitive and behavioural functions.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"1 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139494966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tommaso Dolci, Lorenzo Amata, Carlo Manco, Fabio Azzalini, Marco Gribaudo, Letizia Tanca
{"title":"Tools for Healthcare Data Lake Infrastructure Benchmarking","authors":"Tommaso Dolci, Lorenzo Amata, Carlo Manco, Fabio Azzalini, Marco Gribaudo, Letizia Tanca","doi":"10.1007/s10796-023-10468-5","DOIUrl":"https://doi.org/10.1007/s10796-023-10468-5","url":null,"abstract":"<p>Vast amounts of medical data are generated every day, and constitute a crucial asset to improve therapy outcomes, medical treatments and healthcare costs. Data lakes are a valuable solution for the management and analysis of such a variety and abundance of data, yet to date there is no data lake architecture specifically designed for the healthcare domain. Moreover, benchmarking the underlying infrastructure of data lakes is fundamental for optimizing resource allocation and performance, increasing the potential of this kind of data platforms. This work describes a data lake architecture to ingest, store, process, and analyze heterogeneous medical data. Also, we present a benchmark for infrastructures supporting healthcare data lakes, focusing on a variety of analysis tasks, from relational analysis to machine learning. The benchmark is tested on a virtualized implementation of our data lake architecture, and on two external cloud-based infrastructures. Our results highlight distinctions between infrastructures and tasks of different nature, according to the machine learning techniques, data sizes and formats involved.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"8 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139489489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohamad Roshanzamir, Mahboobeh Jafari, Roohallah Alizadehsani, Mahdi Roshanzamir, Afshin Shoeibi, Juan M. Gorriz, Abbas Khosravi, Saeid Nahavandi, U. Rajendra Acharya
{"title":"What Happens in Face During a Facial Expression? Using Data Mining Techniques to Analyze Facial Expression Motion Vectors","authors":"Mohamad Roshanzamir, Mahboobeh Jafari, Roohallah Alizadehsani, Mahdi Roshanzamir, Afshin Shoeibi, Juan M. Gorriz, Abbas Khosravi, Saeid Nahavandi, U. Rajendra Acharya","doi":"10.1007/s10796-023-10466-7","DOIUrl":"https://doi.org/10.1007/s10796-023-10466-7","url":null,"abstract":"<p>Automatic facial expression recognition is a big challenge in human–computer interaction. Analyzing the changes in the face during a facial expression can be used for this purpose. In this paper, these changes are extracted as a number of motion vectors. These motion vectors are extracted using an optical flow algorithm. Then, they are used to analyze facial expressions by some of the data mining algorithms. This analysis has not only determined what changes occur in the face during facial expression but has also been used to recognize facial expressions. Cohen-Kanade facial expression dataset was used in this research. Based on our findings, the vertical lengths of motion vectors created in the lower part of the face have the greatest impact on the classification of facial expressions. Among the investigated classification algorithms, deep learning, support vector machine, and C5.0 had better performance, yielding an accuracy of 95.3%, 92.8%, and 90.2% respectively.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"20 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139489383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Different IT Projects, but the same Conflicts. Action Research During IT Deployment","authors":"Peter Saba, Régis Meissonier, Antoine Harfouche","doi":"10.1007/s10796-023-10467-6","DOIUrl":"https://doi.org/10.1007/s10796-023-10467-6","url":null,"abstract":"<p>Information System (IS) research has overlooked user conflicts in teams among simultaneous or successive Information Technology (IT) projects, leaving a gap in comprehending the potential contagion processes leading to project failure. While IS literature has separately developed theories on conflicts and conflict contagion, we conceptualize a whole theoretic system we call \"IT Conflict Contagion\" (IT-CC). This theory is used as a driver for a 2-year action research project conducted at a French management consulting firm during the second attempt of its Business Intelligence (BI) tool baptized “PMT.” While most MIS methods tend to manage conflicts within the boundaries of an IT project, we emphasize the need for a comprehensive understanding of past IT implementations and their impact on subsequent projects despite the different aims, designs, and functionalities of these IT systems. This research calls for IS researchers and practitioners to adopt a holistic conflict management perspective, considering the IT portfolio and the interplay between various IT systems to ensure successful IT implementation.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"80 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139435423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards Blockchain Decentralized Autonomous Organizations (DAO) Design","authors":"Kumar Saurabh, Parijat Upadhyay, Neelam Rani","doi":"10.1007/s10796-023-10455-w","DOIUrl":"https://doi.org/10.1007/s10796-023-10455-w","url":null,"abstract":"<p>A decentralized autonomous organization (DAO) can be envisioned as an organization or society where its design, processes, and operational tasks are coded in the form of agreements or smart contracts, adhering to guidelines, values, and collective consensus. This paper underpins how organization design constructs (structure, strategy) and organization innovation constructs (innovation complexity, novel delivery) are related and sequenced to DAO transformation excellence (organizational excellence, organizational user expectation). An online survey of 262 blockchain DAO practitioners and researchers was conducted using SmartPLS to demonstrate empirical research findings (probably the first empirical research paper) on the implementation of blockchain DAO in organization design. The study focuses on understanding the role of blockchain DAO in organization design and innovation and how the users can leverage the technology, its substitutes, implementation readiness, and its impacts on organizations. Findings from the paper will help managers develop platforms and tools for various situations related to DAO-led organization design.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"10 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139420018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impacts of Industry 5.0 in Supply Chain Flow in Post COVID-19 Era: Moderating Role of Senior Leadership Support","authors":"Sheshadri Chatterjee, Ranjan Chaudhuri","doi":"10.1007/s10796-023-10463-w","DOIUrl":"https://doi.org/10.1007/s10796-023-10463-w","url":null,"abstract":"<p>Industry 5.0 involves human and machines reunion by working together to improve the efficiency of service and production process. Industry 5.0 helps to create platforms for better value cocreation and open business models. Such open business model supports in integrating organizational competencies and customers’ preferences along with ensuring better services to meet the challenging needs of the tomorrows’ business world. It is an upcoming field of research and not many studies are available to understand the consequences of Industry 5.0 in the context of ambidexterity and absorptive capacity of the organization, especially from supply chain flow perspective in post COVID-19 period. Also, not many studies are available which have investigated the role of senior leadership support to facilitate adoption of industry 5.0 and sustainability of supply chain management process in the post COVID-19 period. With the support of absorptive capacity theory and existing literature, a conceptual model has been developed which was later validated using PLS-SEM technique considering 378 respondents from different industries. The study found that there is a significant impact of absorptive capacity of the organization towards successfully using industry 5.0 related technologies which in turn positively and significantly influence sustenance of supply chain flow in post COVID-19 period. The study also found that senior leadership support is necessary to successfully adopt and use industry 5.0 for sustaining supply chain flow in the post COVID-19 period.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"29 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139407816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Samuel Fosso Wamba, Maciel M. Queiroz, Ilias O. Pappas, Yulia Sullivan
{"title":"Artificial Intelligence Capability and Firm Performance: A Sustainable Development Perspective by the Mediating Role of Data-Driven Culture","authors":"Samuel Fosso Wamba, Maciel M. Queiroz, Ilias O. Pappas, Yulia Sullivan","doi":"10.1007/s10796-023-10460-z","DOIUrl":"https://doi.org/10.1007/s10796-023-10460-z","url":null,"abstract":"<p>Artificial Intelligence (AI) tools, applications, and capabilities have received tremendous attention from industry practitioners, scholars, and policymakers. Despite the substantial progress of the literature on AI, there is a considerable scarcity of research investigating the effects of AI capability, considering the importance of a data-driven culture and whether a data-driven culture truly mediates the relationship between AI capability and firm performance from a sustainable development perspective. Anchored by the resource-based theory (RBT), we developed a high-order model of AI capability and its resources (tangible, intangible, and human). We used a two-stage approach, with PLS-SEM in the first and fsQCA in the second. The findings from the first step suggest that AI capability directly impacts firm performance and that data-driven culture mediates the relationship between AI capability and firm performance. The results from the second step indicated that different configurations of AI resources could be considered for firms to achieve high performance but that AI infrastructure is a crucial resource. Our study advances the literature on AI capability and sustainable development goals. Similarly, it contributes to moving the RBT theory forward by suggesting that AI capability is a paramount variable that substantially influences firm performance. Simultaneously, it is harmoniously connected with SDG 9 (industry, innovation, and infrastructure) and SDG 12 (responsible consumption and production).</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"15 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139101261","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Users’ Voluntary Switching Behavior for User Interfaces of Intelligent Personal Assistant Devices","authors":"","doi":"10.1007/s10796-023-10459-6","DOIUrl":"https://doi.org/10.1007/s10796-023-10459-6","url":null,"abstract":"<h3>Abstract</h3> <p>Intelligent voice user interfaces (UIs) are increasingly accepted by users to replace traditional ones to operate intelligent personal assistant devices. This study developed a model to explicate the key factors influencing users’ voluntary switching behavior between traditional UIs and intelligent voice ones from push-pull-mooring framework perspective, which considers the push effect from two dimensions of perceived inconvenience, the pull effect from three factors based on perceived value, and the mooring effect from switching costs. A mixed-methods approach is adopted to explore pull factors (qualitative) and validate model (quantitative). The model was validated based on 259 respondents using both traditional UI and intelligent voice one of smart home devices from China. The results indicated that all push (extrinsic and intrinsic inconvenience), pull (interface adaptivity, playfulness, and social presence) and mooring (switching costs) factors significantly affect switching intention and then affect actual behavior. The implications for research and practice are discussed.</p>","PeriodicalId":13610,"journal":{"name":"Information Systems Frontiers","volume":"212 1","pages":""},"PeriodicalIF":5.9,"publicationDate":"2024-01-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139091096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}