Proceedings of the 2019 ACM SIGUCCS Annual Conference最新文献

筛选
英文 中文
Slaying the Bad Communication Beast! 杀死糟糕的沟通野兽!
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347778
Mark Davis, Aixa Pomales
{"title":"Slaying the Bad Communication Beast!","authors":"Mark Davis, Aixa Pomales","doi":"10.1145/3347709.3347778","DOIUrl":"https://doi.org/10.1145/3347709.3347778","url":null,"abstract":"There are individuals who believe the smarter you are, or the higher your IQ, the more effectively you communicate. Unfortunately, this is not the case. In fact, sometimes, believing that you are the smartest person in the room can easily get in the way of communicating effectively. In comes, Emotional Intelligence or EQ. Those who leverage EQ have a much better indicator of their ability to influence, persuade and connect with others, which ultimately is all about the way we communicate. So whether you think of yourself as a world-class communicator or as someone who would rather just send an email than deal with face-to-face chatter, chances are you have at least a few bad communication habits that may drive people crazy. How can we slay the beast of bad communication? This interactive session will discuss the pitfalls, methods and strategies to help us embrace thoughtful and effective communication at all levels. We will also discuss the powerful influence it can have on creating a more Diverse, Equitable and Inclusive community.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"52 1-2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116605108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How to Integrate On-premise Authentication System into Cloud Services: Single Sign-on for Office365 如何将本地认证系统集成到云服务中:Office365的单点登录
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347818
Tsuyoshi Akiyama, Takayuki Nagai, Hideo Masuda, Hiromi Yamaoka
{"title":"How to Integrate On-premise Authentication System into Cloud Services: Single Sign-on for Office365","authors":"Tsuyoshi Akiyama, Takayuki Nagai, Hideo Masuda, Hiromi Yamaoka","doi":"10.1145/3347709.3347818","DOIUrl":"https://doi.org/10.1145/3347709.3347818","url":null,"abstract":"Kyoto Institute of Technology has 444 faculty and 3,943 students. We began using Microsoft Office365 in April 2018. The authentication for Microsoft Office365 is accomplished using Azure Active Directory. We synchronized between on-premise Active Directory and Azure Active Directory the users who are permitted to use Microsoft Office365. In addition, we enabled authentication by single sign-on using SAML. Using this structure, the user experience and security improved through the centralization of login information. In this paper, we will describe the detail of user synchronization between on-premise Active Directory and Azure Active Directory at our university and details of the authentication cooperation for Cloud Service.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126917141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Establishing Governance for Project and Service Management 为项目和服务管理建立治理
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347826
J. S. Glenn, Kenneth L. Rose
{"title":"Establishing Governance for Project and Service Management","authors":"J. S. Glenn, Kenneth L. Rose","doi":"10.1145/3347709.3347826","DOIUrl":"https://doi.org/10.1145/3347709.3347826","url":null,"abstract":"Recently, the Carnegie Mellon University Libraries began to implement a new strategic plan, which greatly increased the number, complexity, and scope of new projects and services sponsored by the Libraries. Historically, initiation, planning, and management of projects and services within Libraries lacked both codified processes and uniform management tools. Libraries’ leadership quickly realized that the rapid increase in the size of the unit's project and service footprints had rendered such an unstructured approach to project and service management untenable. In response to leadership's concerns, the Libraries’ Digital Strategy team launched an effort to establish a structure of governance around project and service management within the University Libraries. This paper will review the selection process for new project and service portfolio management tools, as well as the effort to define project initiation and management and service transition guidelines, with the intent of providing a framework for establishing project and service management governance in similar organizations.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121199327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Improvisation for the Rest of Us and Those Who Want to Be Better Communicators 即兴为我们其他人和那些想成为更好的沟通者
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347800
Russell E. McMahon
{"title":"Improvisation for the Rest of Us and Those Who Want to Be Better Communicators","authors":"Russell E. McMahon","doi":"10.1145/3347709.3347800","DOIUrl":"https://doi.org/10.1145/3347709.3347800","url":null,"abstract":"Teaching the “soft” skills to technical people is just as important as learning the “hard” skills. However, it is oftentimes left to the hiring company to fill in this void as most STEM related curricula are focused on the necessary science, math, and technical aspect of the related discipline. Creative problem-solving methodologies, design thinking, lateral thinking all tie into the use of improvisation. Companies are using the improvisation methods as a way of creating better collaborative teams and creating a work environment that says “Yes” before “No”. Improvisation training can help the rest of us to become better listeners, communicators, collaborators, innovators, and those who can focus on the organization or team story and not their own story.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125985064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Applying Design Thinking: 运用设计思维:
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347775
Corin Walker, Tomeka Nolen, Jinlan Du, Heather Davis
{"title":"Applying Design Thinking:","authors":"Corin Walker, Tomeka Nolen, Jinlan Du, Heather Davis","doi":"10.1145/3347709.3347775","DOIUrl":"https://doi.org/10.1145/3347709.3347775","url":null,"abstract":"Building relationships with busy administrators, faculty, and staff can be a challenge. Our team of learning technologists have applied design thinking to “learn with our eyes” by visiting individuals at their desks to observe their workarounds and frustration points. These building walkthroughs have yielded positive results, allowing our department to build relationships with individuals across our campuses. Our panel will feature a brief overview of our technology outreach (building walkthroughs) across our multi-campus university. We will include a sample of our timely topics/questions. We plan to engage attendees by asking them about their strategies for reaching administrators, faculty, staff, and students on their campuses and welcoming their questions about our process. Rather than waiting for employees to come to us for assistance, we take support to their desks. This service is a “white glove treatment,” during which we are able to share information about projects and services, as well as answer questions from employees. The learning technologist carries an iPad to practice collaboration software, video call subject matter experts for immediate support, and share documentation from our knowledge centers. The iPad is also handy for scheduling follow-up appointments on the spot. Further, while the learning technologist is conducting the site visits, she has an opportunity to engage with students across each campus to make them aware of the services available to them. The panel will include metrics related to numbers of visits, follow-up meetings, and assessed value.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115954939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
Productivity Panel & Discussion 生产力小组及讨论
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347789
L. Fox, Dan R. Herrick, Beth Lynn Nolen, Jason Vaughn, K. Fletcher
{"title":"Productivity Panel & Discussion","authors":"L. Fox, Dan R. Herrick, Beth Lynn Nolen, Jason Vaughn, K. Fletcher","doi":"10.1145/3347709.3347789","DOIUrl":"https://doi.org/10.1145/3347709.3347789","url":null,"abstract":"As our community members continue to share their productivity journey, this popular panel topic returns to SIGUCCS with new faces. Listen to panel participants share their planning strategies, tools, and experiences then join in on the conversation with other attendees.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131887100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Think Like a Scientist, Solve Like a Sleuth! An Introduction to Troubleshooting Theory, and How to Make it Accessible to Others 像科学家一样思考,像侦探一样解决问题!故障排除理论简介,以及如何使其易于理解
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347810
Edward Morreale
{"title":"Think Like a Scientist, Solve Like a Sleuth! An Introduction to Troubleshooting Theory, and How to Make it Accessible to Others","authors":"Edward Morreale","doi":"10.1145/3347709.3347810","DOIUrl":"https://doi.org/10.1145/3347709.3347810","url":null,"abstract":"One of the most challenging skills to teach new technicians is the ability to troubleshoot any kind of issue, even if they have no prior knowledge of the given topic. Without knowing where to begin, understanding how to look at a problem and learning to break it down can be daunting. However, the task does not need to be viewed in such a fearful light. Technical problems in IT can be broken down and solved much in a similar way to how a detective will search for clues, gather information, and then make an inference. In much the same way, the Scientific Method can also be applied to the process of troubleshooting. Creating a hypothesis, performing an experiment, and drawing conclusions are all steps that can help a technician solve a problem just like a scientist. By presenting the process of troubleshooting through one of these lenses, the task can be made more accessible to fledgling technicians and can even reframe the task as an engaging activity.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133354398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mental Health in the IT Workplace IT工作场所的心理健康
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347828
R. Kevin Chapman
{"title":"Mental Health in the IT Workplace","authors":"R. Kevin Chapman","doi":"10.1145/3347709.3347828","DOIUrl":"https://doi.org/10.1145/3347709.3347828","url":null,"abstract":"Everyone has their own personal struggles, and we are in the habit, for better or for worse, of powering through them. But is that the right approach? Sleep deprivation, anxiety, depression, to name but a few, are frighteningly commonplace amongst the general populace. To deny that these conditions exist in the workplace would seem to be foolish. The important question is, is this reality acknowledged? Are there support structures in place to help us address mental health issues when they arise? After all, healthier employees are in everyone's best interest: company, client, and of course, the individuals themselves. This panel will be comprised of members of the SIGUCCS community who currently experience, or have experienced, some form of mental health issue that they feel has had an impact on their professional (and personal) lives. We'll talk about how these conditions manifested themselves, the impact that they had or are having on our work, and what we did or are doing to address them. We'll also talk about the importance of support structures in our workplace, whether they existed in our personal experiences or not. Please join us in what we hope to be a safe environment for an important conversation.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115704799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategies for Career Resilience in the Face of Economic Uncertainty 面对经济不确定性的职业弹性策略
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347811
L. Freer
{"title":"Strategies for Career Resilience in the Face of Economic Uncertainty","authors":"L. Freer","doi":"10.1145/3347709.3347811","DOIUrl":"https://doi.org/10.1145/3347709.3347811","url":null,"abstract":"It's time for us to be honest with ourselves about the economic pressures faced by colleges and universities in the United States. Small colleges are closing regularly, sometimes with next-to-no warning. Many schools are trying to do more with fewer employees, given the rising costs of pensions and health care. The news is full of caution about coming demographic shifts, and cost-conscious families are questioning both the sticker price and the long-term value of a degree. In light of these socioeconomic trends, it's reasonable to be concerned about your employer's financial health, your own job security, and what impact the shrinking higher education market will have on your career. In this facilitated workshop, we'll discuss strategies you can deploy to help you thrive in the face of economic instability, and where possible, pivot into positions of growing authority and scope. We will articulate and discuss five strategies for career resilience: assessing organizational structures, knowing your value and your needs, remaining true to yourself in the face of change, practicing strategic vulnerability, and balancing opportunities to grow and thrive. Each of the five focal points will be accompanied by an opportunity for audience participation and reflection.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124202312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
From Patient to Population 从患者到人群
Proceedings of the 2019 ACM SIGUCCS Annual Conference Pub Date : 2019-10-26 DOI: 10.1145/3347709.3347779
Adam Mikeal
{"title":"From Patient to Population","authors":"Adam Mikeal","doi":"10.1145/3347709.3347779","DOIUrl":"https://doi.org/10.1145/3347709.3347779","url":null,"abstract":"Information security is practiced at many levels—sometimes it is close to the end user, and sometimes it is not. Sometimes malware and computer threats are personal, but sometimes they affect an entire population. Sometimes in order to manage a cybersecurity threat, it is necessary to step back and look at data that spans traditional organizational silos; to make connections that would otherwise remain hidden. I propose using the model of public health as a way to understand how to address cybersecurity threats. Just as public health officials have different priorities than a doctor engaged in individual clinical care, information security officials at a university must necessarily be concerned with different priorities than an IT professional at a college or department. Frustration arises when those competing priorities seem to produce conflicting goals. Understanding the differences between these two approaches—and also the points of connection—is necessary to increase the ability for these groups to effectively communicate, and ultimately collaborate.","PeriodicalId":130111,"journal":{"name":"Proceedings of the 2019 ACM SIGUCCS Annual Conference","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127076322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信