Proceedings of the 5th International Conference on Conversational User Interfaces最新文献

Ah, Alright, Okay! Communicating Understanding in Conversational Product Search 啊，好的，好的!对话式产品搜索中的沟通理解

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3604318

A. Papenmeier, E. A. Topp

引用次数: 0

Enabling Semi-Structured Knowledge Access via a Question-Answering Module in Task-oriented Dialogue Systems 在面向任务的对话系统中，通过问答模块实现半结构化知识访问

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3597138

N. Braunschweiler, R. Doddipatla, Simon Keizer, Svetlana Stoyanchev

引用次数: 0

Generative AI Considered Harmful 生成式AI被认为有害

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3603756

J. Fischer

引用次数: 0

The Bot on Speaking Terms: The Effects of Conversation Architecture on Perceptions of Conversational Agents 说话的机器人:会话结构对会话代理感知的影响

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3597139

Christina Ziying Wei, Young-Ho Kim, Anastasia Kuzminykh

{"title":"The Bot on Speaking Terms: The Effects of Conversation Architecture on Perceptions of Conversational Agents","authors":"Christina Ziying Wei, Young-Ho Kim, Anastasia Kuzminykh","doi":"10.1145/3571884.3597139","DOIUrl":"https://doi.org/10.1145/3571884.3597139","url":null,"abstract":"Conversational agents mimic natural conversation to interact with users. Since the effectiveness of interactions strongly depends on users’ perception of agents, it is crucial to design agents’ behaviors to provide the intended user perceptions. Research on human-agent and human-human communication suggests that speech specifics are associated with perceptions of communicating parties, but there is a lack of systematic understanding of how speech specifics of agents affect users’ perceptions. To address this gap, we present a framework outlining the relationships between elements of agents’ conversation architecture (dialog strategy, content affectiveness, content style and speech format) and aspects of users’ perception (interaction, ability, sociability and humanness). Synthesized based on literature reviewed from the domains of HCI, NLP and linguistics (n=57), this framework demonstrates both the identified relationships and the areas lacking empirical evidence. We discuss the implications of the framework for conversation design and highlight the inconsistencies with terminology and measurements.","PeriodicalId":127379,"journal":{"name":"Proceedings of the 5th International Conference on Conversational User Interfaces","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132708539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

From Writing Dialogue to Designing Conversation: Considering the potential of Conversation Analysis for Voice User Interfaces 从编写对话到设计对话:考虑语音用户界面对话分析的潜力

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3603758

A. Brandt, S. Hazel, Rory Mckinnon, Kleopatra Sideridou, Joe Tindale, Nikoletta Ventoura

引用次数: 0

Would People Mumble Rap to Alexa? 人们会对Alexa低声说唱吗?

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3603757

Casey C. Bennett, Minha Lee

{"title":"Would People Mumble Rap to Alexa?","authors":"Casey C. Bennett, Minha Lee","doi":"10.1145/3571884.3603757","DOIUrl":"https://doi.org/10.1145/3571884.3603757","url":null,"abstract":"Unclear speech, like mumbling, is difficult to understand for people, and even harder for conversational user interfaces (CUI) to process. Yet, there are multiple reasons why unintelligible speech is meaningful between humans, playing a critical role in social dynamics and status signaling that evolved in humans over time allowing us to form cohesive social groups for survival. For example in modern times, humans often use such changed speech in order to make themselves understandable only by in-group members, e.g. “mumble rap”, while subtly excluding out-group members. As such, we argue here that future CUIs must be attentive to how people use various forms of non-standard changed speech (e.g. mumbling, dialect, slang, inflection) to express themselves, lest CUIs be socially inept. Based on psychological, linguistic, and cross-cultural research, we point out several major challenges for researchers: 1) current CUIs typically omit non-standard speech like mumbling which are critical to human social communication, and 2) in the future humans may innately form ingroups with their personal CUIs resulting in speech behaviors meant to exclude outgroup members (both humans and machines). Both of those challenges require more research to address. Moreover, the use of changed speech for status signaling and ingroup/outgroup (IG/OG) signaling appears to be a phenomenon that varies across diverse cultures, languages, and situations, which CUI designers and engineers need to be mindful of going forward.","PeriodicalId":127379,"journal":{"name":"Proceedings of the 5th International Conference on Conversational User Interfaces","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123904683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

HyLECA: A Framework for Developing Hybrid Long-term Engaging Controlled Conversational Agents HyLECA:开发混合长期参与控制会话代理的框架

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3604404

E. Basar, D. Balaji, Linwei He, Iris Hendrickx, Emiel Krahmer, G. de Bruijn, Tibor Bosse

引用次数: 3

Developing A Conversational Interface for an ACT-based Online Program: Understanding Adolescents’ Expectations of Conversational Style 为基于act的在线课程开发会话界面:了解青少年对会话风格的期望

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3597142

J. Peltola, K. Kaipainen, K. Keinonen, N. Kiuru, M. Turunen

{"title":"Developing A Conversational Interface for an ACT-based Online Program: Understanding Adolescents’ Expectations of Conversational Style","authors":"J. Peltola, K. Kaipainen, K. Keinonen, N. Kiuru, M. Turunen","doi":"10.1145/3571884.3597142","DOIUrl":"https://doi.org/10.1145/3571884.3597142","url":null,"abstract":"A preventative approach is crucial for adolescents’ mental well-being, as problems often arise at a young age. Acceptance and Commitment Therapy (ACT) is an evidence-based intervention approach used to enhance psychological flexibility, a central factor in adolescents’ mental well-being. Conversational interfaces are recently being experimented with in mental health promotion. Their conversational style plays a significant role in creating meaningful experiences to achieve positive intervention outcomes. In this study, our objective was to understand adolescents’ expectations of the conversational style of a text-based virtual coach being developed as part of an ACT-based online program to support intervention engagement. We evaluated eight conversation scripts by collecting qualitative and quantitative data through an online survey from over 200 adolescents. Our findings provide insights on preferred conversational interface features regarding conversational style, including language use, artificiality, and empathy in the domain of adolescent mental well-being.","PeriodicalId":127379,"journal":{"name":"Proceedings of the 5th International Conference on Conversational User Interfaces","volume":"144 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116604082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Moral Transparency as a Mitigator of Moral Bias in Conversational User Interfaces 会话用户界面中道德透明度对道德偏见的缓解作用

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3603752

Joel Wester, Minha Lee, N. V. Berkel

{"title":"Moral Transparency as a Mitigator of Moral Bias in Conversational User Interfaces","authors":"Joel Wester, Minha Lee, N. V. Berkel","doi":"10.1145/3571884.3603752","DOIUrl":"https://doi.org/10.1145/3571884.3603752","url":null,"abstract":"From straightforward interactions to full-fledged open-ended dialogues, Conversational User Interfaces (CUIs) are designed to support end-user goals and follow their requests. As CUIs become more capable, investigating how to restrict or limit their ability to carry out user requests becomes increasingly critical. Currently, such intentionally constrained user interactions are accompanied by a generic explanation (e.g., “I’m sorry, but as an AI language model, I cannot say...”). We describe the role of moral bias in such user restrictions as a potential source of conflict between CUI users’ autonomy and system characterisation as generated by CUI designers. Just as the users of CUIs have diverging moral viewpoints, so do CUI designers—which either intentionally or unintentionally affects how CUIs communicate. Mitigating user moral biases and making the moral viewpoints of CUI designers apparent is a critical path forward in CUI design. We describe how moral transparency in CUIs can support this goal, as exemplified through intelligent disobedience. Finally, we discuss the risks and rewards of moral transparency in CUIs and outline research opportunities to inform the design of future CUIs.","PeriodicalId":127379,"journal":{"name":"Proceedings of the 5th International Conference on Conversational User Interfaces","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127377414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Multimodal, Multilingual Dynamic Stories for Literacy Development and Language Learning 促进读写能力发展和语言学习的多模式、多语言动态故事

Proceedings of the 5th International Conference on Conversational User Interfaces Pub Date : 2023-07-19 DOI: 10.1145/3571884.3604303

Laurette Marais, Ilana Wilken, L. Pretorius, L. Posthumus

引用次数: 0