{"title":"CENTERING EMPLOYEE VOICES: A TRANFORMATIVE APPROACH TO LEADERSHIP AND STRATEGY","authors":"Angela Jackson","doi":"10.1002/ltl.20890","DOIUrl":"https://doi.org/10.1002/ltl.20890","url":null,"abstract":"<p>The author, a Harvard lecturer and founder of Future Forward Strategies, writes about her concept of “centering employee voices,” the roots of which go back to her childhood observing the management treatment of her grandfather in an auto manufacturing plant. His suggestions for workplace improvements and efficiencies were not sought by management, and the author contends that the same thing plays out in organizations today. “Beyond retention,” she writes, “the implications of centering employee voices extend to innovation.” She provides a number of practical strategies that leaders can implement; which in her words are: Implement Pulse Surveys for Real-Time Feedback; Leverage Cross-Training to Broaden Expertise and Perspective; Build Psychological Safety to Encourage Feedback; Embed Employee Voice in Strategic Decision-Making; and Monitor and Measure Impact. She presents the “Win-Win Workplace Framework,” in her words: 1. Centering employee voices; 2. Cultivating Mutualistic Working Relationships; 3. Implementing Intersectional Inclusion Strategies; 4. Reimagining Employee Benefits; 5. Frontline Leader-Driven Strategies; 6. Hiring STARs vs. Prioritizing Credentials; 7. Developing Deep Talent Benches; 8. Using Human-Capital Reporting as a Competitive Strategy; 9. Distributed Leadership-Entrepreneurial Structures. As she concludes, <b>“</b>Centering employee voices isn’t a soft skill; it’s a strategic advantage.”</p>","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 117","pages":"7-14"},"PeriodicalIF":0.0,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144289279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"HARNESSING THE POWER OF INCLUSION","authors":"Sarah McArthur","doi":"10.1002/ltl.20905","DOIUrl":"https://doi.org/10.1002/ltl.20905","url":null,"abstract":"<p>The author, <i>Leader to Leader’s</i> editor-in-chief, begins by discussing the career deliberations she worked through after graduating from college. After relating her decision making during that period, she notes that “since that time I have focused on leadership and communication, especially that focused in the direction of a positive future for all, which of course is dependent on including all of the stakeholders.” In further discussing the inclusion theme in this article, she writes that it “opens the door to our “Working Together” to create value and growth for all the stakeholders and the greater good, which I welcome you to read more about in our article in this issue about people working together to design and build the Boeing 777 in the early 1990s.” She also explains that “the 777 is the first digitally designed and digitally premanufactured commercial jet.” In addition, it is the “long-range pioneer and largest twin jet airplane, designed as such so as to replace three- and four-engine jets and thus continue progress toward more environmentally sustainable airplanes.” Furthermore, it “was created because of, not in spite of, a focus on inclusion, on working together.”</p>","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 117","pages":"4-6"},"PeriodicalIF":0.0,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144289281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"THE ERA OF THE CRISIS CEO: LEADERSHIP IN UNCERTAINITY","authors":"Bill Canady","doi":"10.1002/ltl.20897","DOIUrl":"https://doi.org/10.1002/ltl.20897","url":null,"abstract":"<p>The author is Chairman of OTC Industrial Technologies and CEO of Arrowhead Engineered Products (AEP), and a U.S. Navy veteran. He notes that while leadership across the sectors has always been uncertain, today it “demands a heightened level of adaptability, clarity, and decisiveness.” The Crisis CEO develops a “keen ability to cut through the fog of ambiguity and focus on the essential few actions that will generate the greatest impact.” After giving a brief description of McDonald’s corporate reinvention after 2014, he describes a model he developed, the Profitable Growth Operating System (PGOS). He contends this “organizes leadership into four interconnected pillars: Profit, Growth, Operations, and Strategy.” He demonstrates how these factors were applied in a family-owned business facing a major crisis. Yet within 18 months, it was turned around and thrived. After other business-oriented case studies, he also shows the applicability for not just corporate CEOs, but leaders in nonprofits, education, and government. As he writes: “Civil leaders must navigate an increasingly polarized political landscape, economic challenges, and global geopolitical tensions. Tools like PGOS can help focus limited resources on the most critical issues, from climate change policies to economic recovery efforts, ensuring that the most pressing public needs are addressed with efficiency and foresight.”</p>","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 117","pages":"86-91"},"PeriodicalIF":0.0,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144289282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"FOR MORE INFO…","authors":"","doi":"10.1002/ltl.20729","DOIUrl":"https://doi.org/10.1002/ltl.20729","url":null,"abstract":"<p>Additional readings and resources on the topics referred to in this issue</p><p><b>Sarah McArthur</b></p><p><i>Making Waves: A Woman's Rise to the Top Using Heart, Smarts, and Courage</i> (Matt Holt, 2024; 224 pages; $25.00)</p><p><i>Work Is Love Made Visible: A Collection of Essays about the Power of Finding Your Purpose from the World's Greatest Thought Leaders</i> (Wiley, 2018; 300 pages; $28.00)</p><p><i>Peter Drucker's Five Most Important Questions: Enduring Wisdom for Today's Leaders</i> (Jossey-Bass, 2015; 160 pages; $20.00)</p><p><i>Coaching for Leadership: Writings on Leadership from the World's Greatest Coaches</i> (Wiley, 2012; 313 pages; $72.00)</p><p><i>More Hesselbein on Leadership</i> (Jossey-Bass, 2012; 91 pages; $19.95)</p><p><i>My Life in Leadership: The Journey and Lessons Learned Along the Way</i> (Jossey-Bass, 2011; 236 pages; $27.95)</p><p><b>David Novak</b></p><p><i>How Leaders Learn: Master the Habits of the World's Most Successful People</i> (Harvard Business Review Press, 2024; 288 pages; $32.00)</p><p><b>Viva Ona Bartkus and Emily S. Block</b></p><p><i>Business on the Edge: How to Turn a Profit and Improve Lives in the World's Toughest Places</i> (Basic Books, 2024; 272 pages; $30.00)</p><p><b>Frederick A. Miller and Judith H. Katz</b></p><p><i>The Power of Agency: Cultivating Autonomy, Authority, and Leadership in Every Role</i> (Berrett-Koehler Publishers, 2025; 170 pages; $24.95)</p><p><b>Garry Ridge</b></p><p><i>Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company</i> (Matt Holt Books, 2025; 240 pages; $30.00) Note: Garry Ridge and Martha Finney</p><p><b>Ludmila Praslova</b></p><p><i>The Canary Code: A Guide to Neurodiversity, Dignity, and Intersectional Belonging at Work</i> (Berrett-Koehler Publishers, 2024; 352 pages; $29.95)</p><p><b>Brian Solis</b></p><p><i>Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future</i> (Wiley, 2024; 304 pages; $28.00)</p><p><b>CB Bowman-Ottomanelli</b></p><p><i>Courage to Leap & Lead: A Roadmap for Redefining Failure Into Success</i> (Jones Media Publishing, 2024; 180 pages; $25.00)</p><p><b>Judah Taub</b></p><p><i>How to Move Up When the Only Way is Down: Lessons from Artificial Intelligence for Overcoming Your Local Maximum</i> (Wiley, 2024; 208 pages; $29.95)</p><p><b>Rebecca Houghton</b></p><p><i>Impact: 10 Ways to Level up Your Leadership</i> (Bookpod, 2020; 180 pages; $21.95)</p><p><i>Remaking the Space Between Us: How Citizens Can Work Together to Build a Better Future for All</i> (Ballast Books, 2024; 208 pages; $28.95)</p><p><i>Productive Failure: Unlocking Deeper Learning Through the Science of Failing</i> (Jossey-Bass, 2024; 256 pages; $28.00)</p>","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 116","pages":"93"},"PeriodicalIF":0.0,"publicationDate":"2025-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/ltl.20729","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143581447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"FROM THE EDITORS","authors":"","doi":"10.1002/ltl.20887","DOIUrl":"https://doi.org/10.1002/ltl.20887","url":null,"abstract":"","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 116","pages":"2-3"},"PeriodicalIF":0.0,"publicationDate":"2025-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143581756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"DEEPER LEARNING THROUGH PRODUCTIVE FAILURE","authors":"","doi":"10.1002/ltl.20885","DOIUrl":"https://doi.org/10.1002/ltl.20885","url":null,"abstract":"","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 116","pages":"89-91"},"PeriodicalIF":0.0,"publicationDate":"2025-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143581338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"THE POWER OF CITIZENS WORKING TOGETHER IN A DIVIDED WORLD","authors":"","doi":"10.1002/ltl.20886","DOIUrl":"https://doi.org/10.1002/ltl.20886","url":null,"abstract":"","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 116","pages":"87-88"},"PeriodicalIF":0.0,"publicationDate":"2025-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143581757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"OVERCOMING OUR OWN HURDLES TO LEARNING","authors":"David Novak","doi":"10.1002/ltl.20882","DOIUrl":"https://doi.org/10.1002/ltl.20882","url":null,"abstract":"<p>The author, founder of David Novak Leadership and former chairman and CEO of Yum! Brands, writes about what he calls an “active learning discipline.” Active learners, in his words, ask better questions and listen carefully to the answers; make, and check, their own judgments; see the world as it really is; reflect; celebrate others’ ideas; and trust in positive intentions. In point one, he asks, “What one question could you ask today that could make a substantial difference in what you learn and in what you help others discover?” In point two, “What habit could you develop that would expand your perspective and heuristics by interacting with more people and learning about their ideas and experiences?” In point three, “Where in your life are you relying on information that is secondhand, that just confirms your thinking, or that isn’t capturing the whole truth of a situation and how could you get to the truth or the source instead?” In point four, “If you had to add up the minutes, how much time do you think you spend per week in deep reflection or letting your mind wander? How could you boost that number?”</p>","PeriodicalId":100872,"journal":{"name":"Leader to Leader","volume":"2025 116","pages":"7-12"},"PeriodicalIF":0.0,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143581954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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