CurationisPub Date : 2026-04-29DOI: 10.4102/curationis.v49i1.2830
Matias M Kalomo, Daniel O Ashipala, Alice Lifalaza, Epafras Anyolo, Julia Amadhila
{"title":"Exploring factors affecting nurses' job satisfaction at a regional hospital in Namibia.","authors":"Matias M Kalomo, Daniel O Ashipala, Alice Lifalaza, Epafras Anyolo, Julia Amadhila","doi":"10.4102/curationis.v49i1.2830","DOIUrl":"10.4102/curationis.v49i1.2830","url":null,"abstract":"<p><strong>Background: </strong> Job satisfaction encapsulates the degree to which employees perceive fulfilment in various facets of their work, including the stability of their position, opportunities for professional development and confidence in their capability to execute tasks successfully. In Namibia, a decline in job satisfaction has been observed with nurses leaving hospitals at alarming rates, yet limited research exists on the factors influencing their job satisfaction. This study was conducted at Rundu Intermediate Hospital between June 2024 and September 2024.</p><p><strong>Objectives: </strong> The study explored factors affecting job satisfaction among nurses at Rundu Intermediate Hospital in the Kavango East Region, Namibia.</p><p><strong>Method: </strong> A qualitative, exploratory, descriptive and contextual design was used. Fifteen nurses from various departments were selected through non-probability convenience sampling. Data were collected via semi-structured interviews, audio-recorded, transcribed verbatim and analysed thematically.</p><p><strong>Results: </strong> Nurses' job satisfaction is closely linked to personal fulfilment, professional growth and contributions to patient care. Objective factors such as promotion, pay and recognition further shape satisfaction levels. Major challenges include staff shortages, resource constraints and lack of support.</p><p><strong>Conclusion: </strong> Hospital management should implement strategies that reduce workload, enhance recognition and create opportunities for professional development to improve job satisfaction and retention.Contribution: The study provides context-specific insights into factors influencing nurses' job satisfaction in Namibia and proposes management interventions to strengthen morale, support professional growth and improve the quality-of-patient care.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e9"},"PeriodicalIF":0.0,"publicationDate":"2026-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13149846/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147847507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-04-29DOI: 10.4102/curationis.v49i1.2841
Ngudo Mangale, Arehone P Mbada, Mmathabo N Mothoa, Maite V Rampedi, Tshepo A Ntho
{"title":"Prevalence of stress and associated factors among nursing students in Limpopo province, South Africa.","authors":"Ngudo Mangale, Arehone P Mbada, Mmathabo N Mothoa, Maite V Rampedi, Tshepo A Ntho","doi":"10.4102/curationis.v49i1.2841","DOIUrl":"10.4102/curationis.v49i1.2841","url":null,"abstract":"<p><strong>Background: </strong> Mental health is a fundamental component of overall well-being and a critical determinant of academic success and professional functioning. However, stress is an often-overlooked burden for nursing students, adversely impacting their learning, clinical performance and overall quality of life.</p><p><strong>Objectives: </strong> To determine the levels of stress among nursing students and to examine the associations among demographic characteristics. The study was conducted at a selected Nursing Education Institution in Limpopo province, South Africa.</p><p><strong>Method: </strong> A descriptive, cross-sectional quantitative design was employed to determine stress levels among 262 nursing students. Data were collected through an anonymous, self-administered online questionnaire using the Student Stress Inventory, which demonstrated strong internal consistency (Cronbach's α = 0.910). Data were analysed using descriptive statistics in the Statistical Package for the Social Sciences, Version 30.</p><p><strong>Results: </strong> Respondents had a mean age of 20.20 years (s.d. = 1.48) and reported moderate stress levels. Female nursing students were significantly more likely to report higher stress than males (p 0.001). Stress levels also differed significantly across study levels (p = 0.005), with second-year students reporting the highest stress.</p><p><strong>Conclusion: </strong> Nursing students face significant stress, which may impact their learning and professional development. This highlights the importance of implementing supportive strategies to foster resilience and coping skills.Contribution: The study provides evidence to guide targeted interventions promoting students' mental well-being and academic success.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e9"},"PeriodicalIF":0.0,"publicationDate":"2026-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13149727/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147847533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-04-15DOI: 10.4102/curationis.v49i1.2846
Munyadziwa R Raliphaswa, Takalani R Luhalima, Julia L Mafumo
{"title":"Registered professional nurses' experiences regarding supervision of nursing care at selected hospitals of Limpopo province.","authors":"Munyadziwa R Raliphaswa, Takalani R Luhalima, Julia L Mafumo","doi":"10.4102/curationis.v49i1.2846","DOIUrl":"10.4102/curationis.v49i1.2846","url":null,"abstract":"<p><strong>Background: </strong> Registered professional nurses are the most qualified category in the nursing profession and are mandated by the scope of practice to supervise other nursing categories during the provision of nursing care. Nursing supervision is a cornerstone of high-quality nursing care that must be integrated into daily nursing tasks to ensure patients receive optimal treatment and minimise patient complaints and lawsuits.</p><p><strong>Objectives: </strong> The objective of the study was to explore the experiences of registered professional nurses regarding supervision of nursing care in the selected hospitals of Limpopo province.</p><p><strong>Method: </strong> A qualitative study was conducted using an exploratory, descriptive and appreciative inquiry design. The principles of appreciative inquiry served as a guide for the data collection method. Twenty-four registered professional nurses from the maternity, paediatric and casualty departments of selected hospitals were interviewed. Data were gathered through semi-structured individual interviews using standardised interview protocols. Sample size was determined by data saturation. Though data saturation was reached at participant number 15, the researcher kept going on. In order to authenticate the findings, three participants were added from each selected hospital and clinical area.</p><p><strong>Results: </strong> The emerging themes included the administrative, organisational, educational and training challenges.</p><p><strong>Conclusion: </strong> Nursing care supervision by registered professional nurses is essential to improve the quality of nursing care and levels of satisfaction.Contribution: This study contributes to the understanding of factors that impact of effective supervision of nursing care by professional nurses and outline the areas of improvement. The improvement in supervision of nursing care may lead to reduction of patients complaints, improved patient safety and uplift the standard of nursing care rendered.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e9"},"PeriodicalIF":0.0,"publicationDate":"2026-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13149490/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147847547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-04-14DOI: 10.4102/curationis.v49i1.2824
Nestor Tomas, Secilia Kayangura
{"title":"Patient experiences of opposite gender nurse-patient interactions at public health facilities in Namibia.","authors":"Nestor Tomas, Secilia Kayangura","doi":"10.4102/curationis.v49i1.2824","DOIUrl":"10.4102/curationis.v49i1.2824","url":null,"abstract":"<p><strong>Background: </strong> The imbalance in nurse-to-patient ratio and shortage of nurses is the main drive for care provision by a nurse of the opposite gender. On the other hand, while nurses must recognise and respect the role of patients as partners, the nurse-patient relationship with the opposite gender in Namibia is limited because of the cultural and religious beliefs.</p><p><strong>Objectives: </strong> To explore and describe patients' experiences on opposite gender nurse-patient interactions at selected public health facilities in Namibia.</p><p><strong>Method: </strong> An exploratory descriptive qualitative design was employed to collect data from 14 purposively recruited patients who received care from nurses of opposite gender between June 2022 and September 2022. The interviews were audio-recorded, transcribed, and analysed using inductive thematic analysis. The study adhered to the Consolidated Criteria for Reporting Qualitative Research reporting guideline.</p><p><strong>Results: </strong> Two major themes emerged: (1) barriers to opposite-gender nurse-patient interactions, which include culturally insensitive care, gender-related privacy concerns, and age-insensitive care; and (2) strategies to improve nurse-patient interactions, describing the strategies to promote privacy and patient comfort, create a safe space for disclosure and implement gender-concordant care to address the identified barriers.</p><p><strong>Conclusion: </strong> The findings of this study revealed that patients had negative experiences with opposite gender nurse-patient interactions. The study recommends the provision of privacy, creating a safe space for disclosure and providing gender-concordant care to create trust and improved satisfaction with nursing care.Contribution: The study provides essential insights into the cultural nuances of opposite gender nurse-patient interactions within the public health sector.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e7"},"PeriodicalIF":0.0,"publicationDate":"2026-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13149584/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147847535","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-04-13DOI: 10.4102/curationis.v49i1.2817
Junior M Ntimani, Andile G Mokoena-de Beer, Deliwe R Phetlhu
{"title":"Scaling up pre-exposure prophylaxis: A global analysis of processes and challenges regarding the implementation of the pre-exposure prophylaxis guidelines.","authors":"Junior M Ntimani, Andile G Mokoena-de Beer, Deliwe R Phetlhu","doi":"10.4102/curationis.v49i1.2817","DOIUrl":"10.4102/curationis.v49i1.2817","url":null,"abstract":"<p><strong>Background: </strong> Pre-exposure prophylaxis (PrEP) guideline implementation varies widely across countries as a result of differences in health systems, resources, and HIV priorities. Since 2016, oral PrEP has been available to key populations, yet limited evidence exists on how implementation challenges differ across contexts.</p><p><strong>Objectives: </strong> This review aimed to explore the processes and challenges in the implementation of PrEP guidelines globally.</p><p><strong>Method: </strong> An integrative review method was used by searching electronic databases, including PubMed, Medline, EBSCOhost, CINAHL, and Google Scholar, to extract the data. We included qualitative, quantitative, and mixed-method studies relevant to the global implementation of PrEP published in peer-reviewed English journals from 2019 through 2025.</p><p><strong>Results: </strong> This study emphasises that worldwide PrEP implementation is complex and adaptable, involving progressive provider engagement, task-shifting, and health system integration. Stigma and misunderstandings about PrEP, including structural barriers such as a lack of coverage recognition and supply chain difficulties at odds with the maintenance phase needed to scale up availability, are challenges.</p><p><strong>Conclusion: </strong> Progress on global PrEP coverage has been blunted by persisting challenges in dismantling structural, financial, and geopolitical blockades to universal access. The model will work if it is implemented with community outreach and creative service delivery, including education, training, and outreach. Structural inequalities need to be considered and crisis-affected communities prioritised to ensure that access is equitable and sustainable. Implemented at scale, PrEP could be a game changer for HIV prevention globally, especially in high-burden countries.Contribution: This study contributes by synthesising evidence on global PrEP guideline implementation, highlighting health system, structural, and societal challenges.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e15"},"PeriodicalIF":0.0,"publicationDate":"2026-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13149647/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147847467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-04-10DOI: 10.4102/curationis.v49i1.2855
Winile D Cele, Pretty N Mbeje, Euphemia M Mhlongo
{"title":"Factors influencing the competence of student midwives in symphysis-fundal height measurement: A quantitative study.","authors":"Winile D Cele, Pretty N Mbeje, Euphemia M Mhlongo","doi":"10.4102/curationis.v49i1.2855","DOIUrl":"10.4102/curationis.v49i1.2855","url":null,"abstract":"<p><strong>Background: </strong> Given the central role of antenatal competencies in midwifery practice and the critical importance of accurate symphysis-fundal height (SFH) measurement for monitoring foetal growth, it is essential to explore the factors that influence student midwives' competence and confidence in performing this key clinical skill. Evidence showed inconsistency in SFH measurement among the midwives.</p><p><strong>Objectives: </strong> This study aimed to investigate factors influencing student midwives' competence and confidence in the measurement, plotting and interpretation of SFH in selected public health institutions in KwaZulu-Natal.</p><p><strong>Method: </strong> A quantitative, descriptive cross-sectional design was employed. A convenience sampling technique was used to select participants. Data were collected from 184 student midwives of 250 student midwives using a structured questionnaire, yielding a response rate of 73.6%.</p><p><strong>Results: </strong> The study identified several factors influencing competence and confidence in SFH measurement, plotting and interpretation, including regular communication (74.4%), constructive feedback from clinical lecturers (76.1%), student-preceptor relationships (64.9%), role modelling (78.2%) and the overall learning environment (69.2%).</p><p><strong>Conclusion: </strong> Although many students reported receiving constructive feedback and positive role modelling, variability across units underscored the need for a more structured and standardised approach to clinical teaching and mentorship. Strengthening the clinical learning environment is essential to complement existing teaching strategies and ensure consistent, high-quality preparation of midwives.Contribution: The findings will guide curriculum developers to consider SFH skills as stand-alone procedures, so students can practise them and become competent at the point of registration as a midwife.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e10"},"PeriodicalIF":0.0,"publicationDate":"2026-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13149922/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147847459","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-04-02DOI: 10.4102/curationis.v49i1.2772
Lydia Witbeen, Emma M Nghitanwa, Tuwilika Endjala
{"title":"Experiences of orthopaedic patients referred from regional hospitals to an intermediate hospital in Namibia: A qualitative study.","authors":"Lydia Witbeen, Emma M Nghitanwa, Tuwilika Endjala","doi":"10.4102/curationis.v49i1.2772","DOIUrl":"10.4102/curationis.v49i1.2772","url":null,"abstract":"<p><strong>Background: </strong> The effectiveness of primary and special healthcare systems depends on the patient referral system. In Namibia, most patients that require specialised care are referred to a referral hospital in Windhoek because of inadequate facilities, equipment and health workers in most of the regions.</p><p><strong>Objectives: </strong> This study aimed to investigate the experiences of orthopaedic patients referred from regional hospitals to Katutura Intermediate Hospital in Namibia. The study was conducted at the Katutura Intermediate Hospital in Namibia.</p><p><strong>Method: </strong> A qualitative approach with descriptive-exploratory design was utilised. The target population comprised of 50 patients referred to the orthopaedic department from the regions to Katutura Intermediate Hospital in Namibia, and purposive sampling was used to sample participants. Data were collected among 28 participants till there was no more new information emerging. Data were collected through semi-structured interviews and analysed using thematic analysis.</p><p><strong>Results: </strong> The study found that patients had varied experiences related to healthcare provision, with positive and negative experiences reported. Most patients were satisfied with the quality of healthcare services provided, while some indicated negative experiences. Areas for improvement in the referral transportation experience were identified, with a need for better vehicles and improved communication.</p><p><strong>Conclusion: </strong> The study reveals positive and negative experiences among participants, but most participants have positive experiences in service deliveries during hospital referrals.Contribution: The study contributed to the literature by revealing the experiences of patients referred that might assist the management to develop strategies to address the challenges identified for quality healthcare.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e8"},"PeriodicalIF":0.0,"publicationDate":"2026-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13149491/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147596833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-03-26DOI: 10.4102/curationis.v49i1.2803
Nestor Tomas, Lopes Markus
{"title":"Readiness for interprofessional learning among undergraduate health discipline students: A multisite study.","authors":"Nestor Tomas, Lopes Markus","doi":"10.4102/curationis.v49i1.2803","DOIUrl":"10.4102/curationis.v49i1.2803","url":null,"abstract":"<p><strong>Background: </strong> The World Health Organization (WHO) recognises interprofessional learning as an effective component of transformative medical education. Health discipline students represent the core disciplines that form the primary collaborative healthcare team in clinical settings. However, the implementation of interprofessional learning within health disciplines in Namibia remains unassessed.</p><p><strong>Objectives: </strong> To assess and describe the readiness for interprofessional learning among undergraduate health discipline students at three campuses of the University of Namibia.</p><p><strong>Method: </strong> A quantitative descriptive online survey was conducted to recruit 236 health discipline students through purposive sampling. To allow enough time for data collection, data were collected between May and August 2023, using the validated readiness for Interprofessional Learning Scale.</p><p><strong>Results: </strong> The mean teamwork and collaboration were high at 4.22 ± 1.02, roles and responsibilities had a high score for interprofessional learning readiness at 1.93 ± 0.25, while the professional identity readiness domain was low at 1.40 ± 0.27. Professional identity showed a strong positive correlation with course of study (rho = 0.722; p = 0.010). Teamwork and collaboration (R2 = 0.838; p 0.001) and roles and responsibilities (R2 = 0.208; p 0.001) emerged as the most robust predictors of readiness, accounting for 20% and 83.8% of the variance in readiness.</p><p><strong>Conclusion: </strong> Using the framework for interprofessional education, the study assessed student readiness and determined that both teamwork and collaboration and roles and responsibilities were the major statistically significant predictors of interprofessional readiness.Contribution: This study identified predictors of interprofessional collaboration among health discipline students in Namibia.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e10"},"PeriodicalIF":0.0,"publicationDate":"2026-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13058525/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147596891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-03-24DOI: 10.4102/curationis.v49i1.2798
Nestor Tomas, Annarosa Poroto
{"title":"Midwives' experiences and perceptions on the use of the Labour Care Guide: A qualitative study.","authors":"Nestor Tomas, Annarosa Poroto","doi":"10.4102/curationis.v49i1.2798","DOIUrl":"10.4102/curationis.v49i1.2798","url":null,"abstract":"<p><strong>Background: </strong> Over one-third of maternal deaths, nearly half of stillbirths, and a quarter of neonatal deaths are attributed to complications during labour and childbirth. Currently, the Labour Care Guide (LCG) is the only tool that promotes the implementation of the World Health Organization's recommendations on intrapartum care, ensuring a positive childbirth experience. Previous studies examining midwives' experiences in utilising the LCG did not include Namibia, hence this study.</p><p><strong>Objectives: </strong> This study aimed to explore and describe midwives' experiences and perceptions of using the LCG at a training hospital in Namibia.</p><p><strong>Method: </strong> An exploratory descriptive qualitative design was employed to collect data from 10 midwives between May 2023 and July 2023. The interviews were audio-recorded, transcribed, and analysed using inductive reflective thematic analysis. The study adhered to the Consolidated Criteria for Reporting Qualitative Research reporting guideline.</p><p><strong>Results: </strong> The study identified three themes: LCG optimisation challenges, perceived usefulness of LCG and suggestions for improvement. While midwives expressed overall satisfaction with the new components of the LCG, some midwives perceived a shortcoming with regard to monitoring and managing labour progress in mothers who consumed traditional oxytocin known as Sivatu as being at risk for uterine rupture, foetal distress, or even death. The lack of resources and cultural norms on labour companionship poses LCG implementation challenges.</p><p><strong>Conclusion: </strong> This study found that while some midwives embraced the use of the LCG for monitoring labour and identifying abnormalities and complications, others perceived a limitation pertaining to monitoring women using traditional oxytocin.Contribution: The study thus recommends exploring alternative methods and strategies for safe labour monitoring and management.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e11"},"PeriodicalIF":0.0,"publicationDate":"2026-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13058585/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147596895","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
CurationisPub Date : 2026-03-19DOI: 10.4102/curationis.v49i1.2819
Marubini Y Rambuwane, Lebogang L Molefe, Lucky O Letswalo
{"title":"Factors determining patient satisfaction during healthcare delivery in Limpopo, South Africa.","authors":"Marubini Y Rambuwane, Lebogang L Molefe, Lucky O Letswalo","doi":"10.4102/curationis.v49i1.2819","DOIUrl":"10.4102/curationis.v49i1.2819","url":null,"abstract":"<p><strong>Background: </strong> Patient satisfaction is a key indicator of healthcare quality. Several studies conducted revealed that there is patient dissatisfaction globally, in the sub-Saharan region and nationally. However, factors influencing patients' satisfaction during healthcare delivery remain unknown.</p><p><strong>Objectives: </strong> The study aimed to examine the factors that influence patients' satisfaction during healthcare delivery at a selected district hospital.</p><p><strong>Method: </strong> A quantitative descriptive design was used. The questionnaire was developed using the Donabedian model for quality care to measure patient satisfaction. The tool was piloted before use. Questionnaires were distributed to 320 respondents who were randomly selected. The response rate was 100%. Data were analysed using statistical software, SAS 9.2, with descriptive statistics and the Chi-square tests.</p><p><strong>Results: </strong> Key issues that made patients dissatisfied with healthcare facilities were poor communication, inpatient disagreement (19% as compared to 6% outpatient, p = 0.0018), long waiting time (76% of inpatients as compared to 24% of outpatient respondents, p 0.001), unclean environment (26% inpatient and 35% outpatient), dirty linen, unsafe water for drinking, and poor infrastructure.</p><p><strong>Conclusion: </strong> It is evident that many issues contribute to patient dissatisfaction in healthcare facilities, highlighting the need for improvement. Satisfied patients are more likely to return, while dissatisfied ones may neglect treatment, spread negative feedback, or pursue legal action. Such dissatisfaction can also discourage others from seeking care. Therefore, healthcare providers must regularly assess their services, identify areas for improvement, and implement changes to maintain patient satisfaction. Furthermore, recommendations were made on how to improve the healthcare facilities. Implementing the recommended strategies can greatly enhance quality care and patient satisfaction.Contribution: The findings will contribute to the development of quality improvement strategies and monitoring systems.</p>","PeriodicalId":93959,"journal":{"name":"Curationis","volume":"49 1","pages":"e1-e8"},"PeriodicalIF":0.0,"publicationDate":"2026-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13058586/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147596828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}