{"title":"Do-it-yourself transparency: emerging methods of congressional information dissemination","authors":"A. Washington, Derek Willis, Joshua Tauberer","doi":"10.1145/2307729.2307774","DOIUrl":"https://doi.org/10.1145/2307729.2307774","url":null,"abstract":"The landscape of government information dissemination is fundamentally changing. The United States Congress and other public sector organizations publish many records in digital format. In the digital era, it is not always the government providing free information to the general public. Other organizations are providing it on the Internet at no cost. The economics of digital information argues that information has high production costs but inexpensive reproduction costs. What are the consequences and what are the benefits of do-it-yourself transparency? The three panelists, a professor, a data journalist and an entrepreneur, each bring a different perspective to this aspect of the digital economy. The expert panel has extensive experience with Congressional legislative information. We anticipate a vivid conversation on the theory and practice of government information dissemination and contemporary Internet culture. This panel seeks to identify a new vision of government information policy that includes collaborations between independent publishers and the public sector.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87010553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Electronic collection of inpatient and ambulatory hospital care data: national hospital care survey","authors":"Shaleah Levant, Carol DeFrances","doi":"10.1145/2307729.2307761","DOIUrl":"https://doi.org/10.1145/2307729.2307761","url":null,"abstract":"The National Hospital Care Survey (NHCS) is a groundbreaking undertaking that meets the demand for timely estimates and efficient use of hospital care data by taking advantage of electronic modes of communication, collection, and dissemination. By adapting to new technologies that are available to both hospitals and government, NHCS is redefining the way agencies can collect survey data while still protecting the confidentiality of survey participants, both hospitals and patients. Creating a relationship with a base cohort of hospitals allows NHCS to make the most of future technological advances. However, challenges remain. The protection of the confidentiality of hospitals and patients is always paramount; some hospital software systems are unable to output electronic claims data in the preferred format; and some hospitals require automatic transmission of data. Nonetheless, by establishing electronic relationships with hospitals now, the National Center for Health Statistics is poised to take advantage of future technological advances, such as electronic abstraction of electronic health records for clinical data.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85743196","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anneke Zuiderwijk, M. Janssen, S. V. D. Braak, Y. Charalabidis
{"title":"Linking open data: challenges and solutions","authors":"Anneke Zuiderwijk, M. Janssen, S. V. D. Braak, Y. Charalabidis","doi":"10.1145/2307729.2307797","DOIUrl":"https://doi.org/10.1145/2307729.2307797","url":null,"abstract":"Open data have been recognized as a way to advance citizen engagement, increase economic welfare and improve policy-making and public decision-making. The linking of all kinds of open data sets provides potentially many benefits. Yet the number of successful examples of combining datasets has been limited. Challenges can be found at the political, social, use, and technical level. In this half day workshop we discuss the challenges of open data and relate these to the needs for policies and infrastructures for processing data. Various ways of dealing with these challenges will be discussed and in particular we will present an infrastructure for processing open data. This infrastructure harnesses open data sources and methodologies for annotating, visualising and making open data available to scientists and citizens. Participants are asked to actively participate in discussion and are invited to provide feedback and suggestions for improvement.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82187588","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluating citizens' readiness to embrace e-government services","authors":"M. S. Akram, Aneela Malik","doi":"10.1145/2307729.2307740","DOIUrl":"https://doi.org/10.1145/2307729.2307740","url":null,"abstract":"To encompass the multi-dimensional nature of e-government systems the current study presents a framework of citizens' adoption of e-government services by integrating technology acceptance and information systems success literature along with citizens' attitudinal beliefs. In the proposed framework, it has been posited that the qualities of e-government websites such as perceived system quality, perceived information quality and perceived service quality influence adoption of e-government services, by citizens, directly and indirectly through perceived ability to use, perceived functional benefit, trust in the medium, trust in the government and user satisfaction. We have used Structural equation modeling to test the proposed hypotheses. We find evidence that the effect of perceived information quality and perceived system quality on adoption of e-government services is totally mediated by perceived ability to use, perceived functional benefit, trust in medium, trust in government and user satisfaction. Moreover, we find significant effect of gender, education level, experience with internet and with e-government websites on citizens' adoption of e-government services. We expect that in developing countries, the findings will be useful for practitioners and implementers of e-government. These will help them in designing and implementing policies and strategies which will increase the adoption rate of e-government services. This will also help reduce confusions in the minds of citizens regarding e-government adoption.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79309480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Sayogo, H. Jarman, A. Whitmore, G. Tayi, Jing Zhang, J. Hrdinová, T. Pardo, D. Andersen, L. Luna-Reyes, Xing Tan, Deborah L. Andersen
{"title":"A stakeholder analysis of interoperable data architecture: the case of I-Choose","authors":"D. Sayogo, H. Jarman, A. Whitmore, G. Tayi, Jing Zhang, J. Hrdinová, T. Pardo, D. Andersen, L. Luna-Reyes, Xing Tan, Deborah L. Andersen","doi":"10.1145/2307729.2307753","DOIUrl":"https://doi.org/10.1145/2307729.2307753","url":null,"abstract":"This paper presents the challenges associated with developing a data architecture supporting information interoperability in the supply-chain for sustainable food products. We analyze information elicited from experts in the supply-chain for organic and fair trade coffee to identify relevant stakeholders and the issues and challenges connected with developing an interoperable data architecture. This study assesses the salience of individual stakeholder groups and the challenges based on the stakeholders' attributes in terms of power, legitimacy and urgency. The following five issues/challenges were found to be the most salient, requiring primary focus in developing interoperable data architecture: trust in data, cost to maintain the system, political resistance, oversight and governance, and the cost to consumers in terms of time and effort. In the conclusion we discuss potential future research and practical implications for designing an interoperable data architecture.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85255360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. V. D. Braak, Sunil Choenni, R. Meijer, Anneke Zuiderwijk
{"title":"Trusted third parties for secure and privacy-preserving data integration and sharing in the public sector","authors":"S. V. D. Braak, Sunil Choenni, R. Meijer, Anneke Zuiderwijk","doi":"10.1145/2307729.2307752","DOIUrl":"https://doi.org/10.1145/2307729.2307752","url":null,"abstract":"For public organizations data integration and sharing are important in delivering better services. However, when sensitive data are integrated and shared, privacy protection and information security become key issues. This means that information systems must be secured and that access to sensitive data must be controlled. In this paper, a framework is presented to support data sharing between public organizations for collaboration purposes. The framework focuses on solutions towards optimal data sharing and integration while ensuring the security and privacy of individuals. Data sharing is based on the need-to-know principle, that is, data are only made available when they are required to perform core processes. To facilitate this, an approach is introduced in the form of a trusted third party that manages access control to personal information and thus helps to protect the privacy of individuals. It is argued that the proposed framework is suitable for data integration and sharing on various levels. An example of best practices of data sharing in the Netherlands shows how this framework facilitates data sharing to perform knowledge transfer and other higher-level tasks.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78564414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Lazar, P. Jaeger, A. Olalere, Mugren Algarne, Z. Augustine, Connor Brown, F. D'Erasmo, Brian W. Dotson, Gene Endiape, Louette Govender, Niftalem Hagos, Gregory Hunt, W. Lawrence, Robert Plummer, A. Richardson, Justin Saval, Christopher Schickling, C. Schley, Douglas Szoka, R. Torrie, Michael Walton
{"title":"Still up in the air: government regulation of airline websites and continuing price inequality for persons with disabilities online","authors":"J. Lazar, P. Jaeger, A. Olalere, Mugren Algarne, Z. Augustine, Connor Brown, F. D'Erasmo, Brian W. Dotson, Gene Endiape, Louette Govender, Niftalem Hagos, Gregory Hunt, W. Lawrence, Robert Plummer, A. Richardson, Justin Saval, Christopher Schickling, C. Schley, Douglas Szoka, R. Torrie, Michael Walton","doi":"10.1145/2307729.2307768","DOIUrl":"https://doi.org/10.1145/2307729.2307768","url":null,"abstract":"US Department of Transportation (DOT) regulations require that persons with disabilities not be discriminated against in the pricing of airline travel. To comply with these regulations, the websites of airlines are not currently required to be accessible for persons with disabilities. However, if an airline website is inaccessible, the airline must offer to customers with disabilities over the phone the same price that is available on the website and may not charge a fee for purchasing tickets over the phone. A 2009 data collection effort (published in 2010) of the application of these government regulations in cyberspace found many cases of airline non-compliance with the regulations, resulting in price discrimination against airline passengers with disabilities. This paper reports the findings of a follow-up study conducted in 2011 to determine if any progress has been made in a two- year period, revealing mixed results in the attention paid to the regulations. Some airlines still are charging higher fares or including call center fees at rates of 30% to 90%. This paper details the findings from the 2011 data collection and analyzes the data in terms of website accessibility, civil rights for travelers with disabilities, and e-government policy implications.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75029976","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"City of New York on Twitter: @NYCGov","authors":"V. Cho, B. Esfahbod, M. Mansouri","doi":"10.1145/2307729.2307782","DOIUrl":"https://doi.org/10.1145/2307729.2307782","url":null,"abstract":"Despite the growing demand for social media adoption and use from large size governing bodies in various industries, there are no identified and recognized social media adoption and use strategies. E-government is not an exception. Many government agencies and officials have created and are maintaining Twitter accounts as one of the communication tools to engage with other government sectors and their citizens. This report will examine how the social network site Twitter is being adopted and used by the New York City government agency as their E-government's social media strategy -- presently and dating back to its inception, and how it is received by the citizens. The analysis required collecting all the twitter messages that were published by @NYCgov from its inception to February 2012, and ranking the most popular messages by identifying the most re-tweeted tweets and categorizing these messages. The study will also identify the citizen-government relationship reciprocation rate, the rate of bidirectional communication, and the social network structure that was constructed around @nycgov.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81978394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Scott P. Robertson, Sara K. Douglas, Misa Maruyama, Lik-Wai Chen
{"title":"Political dialog evolution in a social network","authors":"Scott P. Robertson, Sara K. Douglas, Misa Maruyama, Lik-Wai Chen","doi":"10.1145/2307729.2307737","DOIUrl":"https://doi.org/10.1145/2307729.2307737","url":null,"abstract":"User comments posted on the Facebook walls of the two major 2010 California gubernatorial candidates were analyzed for their trends over a 22-month time period leading up to the election. Changes in content reflected an early emphasis on community building, establishment of common identity, and enthusiasm building with considerable dialog directed toward the candidates themselves. Later comments reflected a more outward turn toward other participants. The two communities of interest did not behave in exactly the same ways through time. Designers seeking to create socio-technical environments for political and civic engagement must face the fact that users' goals and activities change dynamically in response to the evolving characteristics of the group and external events affecting the group members. Implications for the design of \"social affect\" and \"social intention\" browsers are discussed.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79215203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hao Wang, Congxing Cai, A. Philpot, Mark Latonero, E. Hovy, Donald Metzler
{"title":"Data integration from open internet sources to combat sex trafficking of minors","authors":"Hao Wang, Congxing Cai, A. Philpot, Mark Latonero, E. Hovy, Donald Metzler","doi":"10.1145/2307729.2307769","DOIUrl":"https://doi.org/10.1145/2307729.2307769","url":null,"abstract":"Sex trafficking is the process and means of using force, fraud, or coercion to obtain and compel men, women and children into commercial sexual exploitation. Prevalent in both international and domestic spheres, this form of human trafficking constitutes a serious crime. Traffickers use a variety of means to advertise the illicit sexual services of the children and women they offer, including Internet classified ads, bulletin boards, and social media associated with escort and massage services (EMS). Clients (\"johns\") of the EMS fronts for prostitution also use the Internet and social media to compare their experiences and offer leads to one another. Law enforcement organizations have implemented a number of initiatives to combat child sexual trafficking. We describe a prototype law enforcement support system developed to automatically compile and correlate information from open Internet sources about trafficking and sexual abuse of women and especially children. The system, called TrafficBot, employs information retrieval, information integration, and natural language technologies to build a data warehouse allowing various visualizations of information for the benefit of law enforcement. We discuss the current capabilities of TrafficBot, how it could be used by law enforcement, and suggest some future directions.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2012-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75936745","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}