Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research最新文献

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An ontology-based interactive tool to search documents in the U.S. patent system 一个基于本体的交互式工具,用于搜索美国专利系统中的文件
Siddharth Taduri, Gloria T. Lau, K. Law, Hang Yu, J. Kesan
{"title":"An ontology-based interactive tool to search documents in the U.S. patent system","authors":"Siddharth Taduri, Gloria T. Lau, K. Law, Hang Yu, J. Kesan","doi":"10.1145/2037556.2037610","DOIUrl":"https://doi.org/10.1145/2037556.2037610","url":null,"abstract":"The past few years have seen an explosive growth in scientific and regulatory documents related to the patent system. Relevant information is siloed into many heterogeneous and distributed information sources making it very challenging to retrieve information across multiple domains. In this demonstration, we present a tool that enables users to simultaneously search multiple information domains in the patent system. The presented tool is built upon the Patent System Ontology, which provides both a standardized representation of the patent system domain and required semantics to integrate the various information domains [1], [2]. The tool provides features such as integration with a biomedical knowledge base and recommendations for related articles. Future additions to the tool will provide features to analyze the data both statistically and visually to aid in research. We demonstrate how this tool can be helpful in expediting search and information retrieval in an intelligent and convenient way through a use case in the bio domain -- erythropoietin.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87842693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Establishing government chief information officer systems: readiness assessment 建立政府资讯科技总监制度:就绪评估
Elsa Estevez, T. Janowski, Ignacio Marcovecchio, A. Ojo
{"title":"Establishing government chief information officer systems: readiness assessment","authors":"Elsa Estevez, T. Janowski, Ignacio Marcovecchio, A. Ojo","doi":"10.1145/2037556.2037603","DOIUrl":"https://doi.org/10.1145/2037556.2037603","url":null,"abstract":"Effective Information Technology (IT) leadership is critical for achieving a good alignment between business needs and IT means of an organization. In the public sector, IT leadership is increasingly realized through the Government Chief Information Officer (GCIO) function, typically established by governments based on local circumstances and emerging needs. This makes peer-learning about the working of such systems and their transfer between different government contexts challenging. To address this concern, the authors introduced earlier a GCIO System - a set of inter-related activities to guide governments in gradually establishing, operating and sustaining the GCIO function. Based on a common conceptual model of the GCIO function, this paper defines a methodology for conducting the readiness assessment part of the GCIO System. The methodology comprises a set of assessment areas and a step-wise process to conduct assessment in these areas. The paper also shares the experience in applying this methodology in practice, and proposes how the assessment could inform the execution of other activities of the GCIO System.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86182307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Public process management: a method for introducing standard business reporting 公共流程管理:一种引入标准业务报告的方法
J. Hulstijn, R. V. Wijk, N. D. Winne, Nitesh Bharosa, M. Janssen, Yao-Hua Tan
{"title":"Public process management: a method for introducing standard business reporting","authors":"J. Hulstijn, R. V. Wijk, N. D. Winne, Nitesh Bharosa, M. Janssen, Yao-Hua Tan","doi":"10.1145/2037556.2037577","DOIUrl":"https://doi.org/10.1145/2037556.2037577","url":null,"abstract":"Businesses have to file many reports to show compliance with rules and regulations. Regulators try to reduce the administrative burden, by providing a standardized representation format and agreements about reporting procedures and the use of technical infrastructure. However, developing and managing such a standardized reporting scheme is hard. It involves inter-dependencies between processes, data and technology and the interests of many stakeholders. Drawing on existing practice this paper presents Public Process Management (PPM): a general method for process management in the public sector. In this paper we apply PPM specifically to the problem of introducing a standardized reporting scheme in an application domain. The method is driven by quality management and process redesign approaches, but deals with unique characteristics of compliance reporting: legal data requirements, provenance, process compliance and multiple stakeholders. In particular, PPM stresses strict adherence to an iterative development schedule, and shared conceptual models of processes, data definitions, technological infrastructure and governance agreements. The usefulness and adequacy of the method are illustrated by a case study on Standard Business Reporting, a standardized reporting channel in the Netherlands for both public and private agencies.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91378704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Does the early bird move the polls?: the use of the social media tool 'Twitter' by U.S. politicians and its impact on public opinion 早起的鸟儿会影响投票吗?:美国政客使用社交媒体工具“推特”及其对公众舆论的影响
Sounman Hong, Daniel Nadler
{"title":"Does the early bird move the polls?: the use of the social media tool 'Twitter' by U.S. politicians and its impact on public opinion","authors":"Sounman Hong, Daniel Nadler","doi":"10.1145/2037556.2037583","DOIUrl":"https://doi.org/10.1145/2037556.2037583","url":null,"abstract":"Social media tools such as Twitter and Facebook have been hailed as politically transformative communications technologies, on the level of previous politically significant technological innovations, such as radio and television. In this paper we estimate the impact of the use of the social media tool 'Twitter' by American politicians on changes in public opinion of those politicians over time, and we find little evidence that the political use of Twitter has eitther a positive or negative impact on public opinion. We run simple regressions of changes in widely used U. S. public opinion polls, estimating the association between favorable impressions of selected politicians and the social media usage levels (number of 'Tweets') of those politicians. In order to get a reliable estimate, we ran the same regressions for public opinion polls conducted by three different companies (CNN/Opinion Research, Gallup, and ABC/Washington Post) and we find that the estimated coefficients are not significant for any of the tested opinion polls.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87047081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 82
Types of shared services business models in public administration 公共管理中共享服务商业模式的类型
Anton Joha, M. Janssen
{"title":"Types of shared services business models in public administration","authors":"Anton Joha, M. Janssen","doi":"10.1145/2037556.2037562","DOIUrl":"https://doi.org/10.1145/2037556.2037562","url":null,"abstract":"Shared Services Centers (SSCs) are often viewed as one, homogenous type, of business model in which services are concentrated and provided to more than one user. However, reality is more subtle, as shared services can be organized in different manners. Using the unified business model conceptual framework, three case studies are investigated. The framework was found to be appropriate for analyzing our case studies, but several modifications and additions were made to fit the model to shared services and to the public domain. Using this framework, a dedicated SSC business model framework was created. At the heart of this framework are four discriminating dimensions: (1) the governance structure of the SSC, (2) the strategic rationale behind the SSC, (3) the nature of the SSC services and (4) the customer orientation of the SSC. Different variables underlie these four dimensions and these should be taken into account when defining and designing a shared services business model. Based on these four dimensions a new definition for SSC business model is proposed; \"a concept that is based on a separate and accountable semi-autonomous unit within an (inter)organizational entity that provides pre-defined services to internal and/or external customers, on the basis of agreed conditions and a balanced governance structure in order to create value in terms of financial or non-financial benefits\". Our research shows that SSCs should not be viewed as a single type of business model. We plea for applying the generic business model to specific situations.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88760349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
Understanding the impact of computing and information technology on critical challenges facing 21st century financial market regulators 理解计算和信息技术对21世纪金融市场监管机构面临的关键挑战的影响
D. Sayogo, T. Pardo, Donna S. Canestraro
{"title":"Understanding the impact of computing and information technology on critical challenges facing 21st century financial market regulators","authors":"D. Sayogo, T. Pardo, Donna S. Canestraro","doi":"10.1145/2037556.2037618","DOIUrl":"https://doi.org/10.1145/2037556.2037618","url":null,"abstract":"This poster reports on the preliminary results of a research project designed to systematically identify the most critical computing and information technology-related challenges facing financial market regulators. Drawing on in-depth interviews with professionals from the financial market regulation community, this study asks the question \"what are the most critical computing and information technology-related challenges facing 21st century financial market regulators?\" Drawing on the results, the poster presents a set of directions for future research.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83829393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
What is open government?: one year after the directive 什么是开放政府?:指令生效后一年
Dennis Linders, S. C. Wilson
{"title":"What is open government?: one year after the directive","authors":"Dennis Linders, S. C. Wilson","doi":"10.1145/2037556.2037599","DOIUrl":"https://doi.org/10.1145/2037556.2037599","url":null,"abstract":"In response to President Obama's Open Government Directive, federal agencies developed plans to instill the principles of transparency, collaboration, and participation into their engagement with the public. Against the question, \"what is open government?,\" the authors reviewed the prevailing literature and the agency plans to identify a set of discrete lenses and objectives that align with the Directive's principles. The lenses and objectives are then assessed for their policy implications, intended outcomes, and implementation challenges. This analysis is synthesized into a framework that will support future fieldwork to identify and construct best-practice tools and guidance that help agencies go beyond baseline compliance and apply the Directive as a tool for mission success. We conclude with a discussion on the factors and conditions for the sustainment of the Open Government movement.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89897203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 81
A reference architecture for records management 记录管理的参考体系结构
Ricardo Vieira, J. Borbinha, Francisco Valdez, André Vasconcelos
{"title":"A reference architecture for records management","authors":"Ricardo Vieira, J. Borbinha, Francisco Valdez, André Vasconcelos","doi":"10.1145/2037556.2037615","DOIUrl":"https://doi.org/10.1145/2037556.2037615","url":null,"abstract":"Nowadays, governments are facing new opportunities to streamline their processes through e-Government initiatives. Although organizations already seek to manage their information through information systems, it is also essential to properly manage the records produced in business processes. But embodying requirements for Records Management into the organization's systems raises several organizational challenges. So there is a need to provide guidelines and methodologies that will help organizations to define records management requirements and apply records management policies and procedures. A Reference Architecture is seen as a way of discussing and describing domain-specific architectures for further practical reuse. As such, it could provide a comprehensive framework to incorporate records management requirements and assist organization's stakeholders through the challenge of developing records management projects.","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89987240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Social media use by government: from the routine to the critical 政府对社交媒体的使用:从日常到关键
Andrea L. Kavanaugh, E. Fox, S. Sheetz, Seungwon Yang, Lin Tzy Li, D. Shoemaker, A. Natsev, Lexing Xie
{"title":"Social media use by government: from the routine to the critical","authors":"Andrea L. Kavanaugh, E. Fox, S. Sheetz, Seungwon Yang, Lin Tzy Li, D. Shoemaker, A. Natsev, Lexing Xie","doi":"10.1145/2037556.2037574","DOIUrl":"https://doi.org/10.1145/2037556.2037574","url":null,"abstract":"Social media (i.e., Twitter, Facebook, Flickr, YouTube) and other services with user-generated content have made a staggering amount of information (and misinformation) available. Government officials seek to leverage these resources to improve services and communication with citizens. Yet, the sheer volume of social data streams generates substantial noise that must be filtered. Nonetheless, potential exists to identify issues in real time, such that emergency management can monitor and respond to issues concerning public safety. By detecting meaningful patterns and trends in the stream of messages and information flow, events can be identified as spikes in activity, while meaning can be deciphered through changes in content. This paper presents findings from a pilot study we conducted between June and December 2010 with government officials in Arlington, Virginia (and the greater National Capitol Region around Washington, DC) with a view to understanding the use of social media by government officials as well as community organizations, businesses and the public. We are especially interested in understanding social media use in crisis situations (whether severe or fairly common, such as traffic or weather crises).","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80933480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 578
Public and municipal services register: a back office system for one stop shop e-services portal in Russian federation 公共和市政服务注册:俄罗斯联邦一站式电子服务门户的后台系统
Evgeny Styrin, A. Zhulin
{"title":"Public and municipal services register: a back office system for one stop shop e-services portal in Russian federation","authors":"Evgeny Styrin, A. Zhulin","doi":"10.1145/2037556.2037619","DOIUrl":"https://doi.org/10.1145/2037556.2037619","url":null,"abstract":"Public and Municipal Services Register (PMSR) is a Master Data Management System which implements specific business rules for more than 480 Russian public services. Through PMSR public services description and implementation is provided by all federal agencies. PMSR serves as a back office system for federal one stop shop e-services portal www.gosuslugi.ru. Through e-services portal citizens can get direct access and trace public services business logic. PMSR will serve as a basis for future e-government services maturity growth. Through system demonstration authors want to emphasize all current results of administrative reform and e-government creation process in Russian Federation for the past eight years (2002-2010).","PeriodicalId":93488,"journal":{"name":"Proceedings of the ... International Conference on Digital Government Research. International Conference on Digital Government Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2011-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91012983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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