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Examine your emergency department, stat! ED is key to hospital reputation. 检查你的急诊科，马上!急诊科是医院声誉的关键。
Healthcare benchmarks Pub Date : 1999-02-01
{"title":"Examine your emergency department, stat! ED is key to hospital reputation.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Hospitals say meeting patient expectations in the emergency department (ED) is key to survival. The best indicator of patient satisfaction in the ED is waiting times, which seem to matter more to some patients than clinical expertise. Few national standards on emergency waiting times exist; your best bet for benchmarking is to identify better performers such as the hospitals in this special report.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 2","pages":"13-5"},"PeriodicalIF":0.0,"publicationDate":"1999-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ED pledge: see doc in 30 minutes or visit is free. ED承诺:30分钟内看医生或免费就诊。
Healthcare benchmarks Pub Date : 1999-02-01
{"title":"ED pledge: see doc in 30 minutes or visit is free.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Hospital's pledge to see ED patients in 30 minutes gets 70% of patients released in less than two hours. The money-back guarantee has been expanded to four other hospitals in the New Jersey network. Revised scheduling, \"fast-track\" area, and restructured registration are keys to success.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 2","pages":"18-9"},"PeriodicalIF":0.0,"publicationDate":"1999-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ED slashes treatment time for heart attack drugs. ED缩短了心脏病药物的治疗时间。
Healthcare benchmarks Pub Date : 1999-02-01
{"title":"ED slashes treatment time for heart attack drugs.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>A New Jersey hospital cut its time for thrombolytic treatment for heart attack patients from 61 minutes to less than 25 minutes. Improvements included a one-page time-to-treatment assessment tool and a five-minute protocol for walk-in patients. Emergency department leaders suggest focusing on clinical processes to get medical staff buy-in.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 2","pages":"16-8"},"PeriodicalIF":0.0,"publicationDate":"1999-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ready for the empowered consumer? Providers need retailer's attitude. 准备好迎接被授权的消费者了吗?供应商需要零售商的态度。
Healthcare benchmarks Pub Date : 1999-01-01
{"title":"Ready for the empowered consumer? Providers need retailer's attitude.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The aging of baby boomers and the rise in popularity of the internet are creating a new kind of consumer who demands quality, service, and convenience from health care. To find out how to meet those demands, providers are beginning to benchmark with retail companies experienced in catering to consumers. Retailers can offer help for such processes as inpatient admitting, marketing, billing, sales, product development, and recruiting and retaining employees.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 1","pages":"1-4"},"PeriodicalIF":0.0,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Hospitals improve service benchmarking with Disney. 医院与迪士尼一起改进服务基准。
Healthcare benchmarks Pub Date : 1999-01-01
{"title":"Hospitals improve service benchmarking with Disney.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 1","pages":"4-5"},"PeriodicalIF":0.0,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Providers benchmark to reduce medication errors. 提供基准以减少用药错误。
Healthcare benchmarks Pub Date : 1999-01-01
{"title":"Providers benchmark to reduce medication errors.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 1","pages":"5-7"},"PeriodicalIF":0.0,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215182","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Doctors, county team up to offer free health care. 医生和县政府联手提供免费医疗。
Healthcare benchmarks Pub Date : 1999-01-01
{"title":"Doctors, county team up to offer free health care.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>A public/private partnership in North Carolina has resulted in free health care for 13,000 indigent patients a year. 85% of the physicians in the county's medical society volunteer to take patients into their practice for free. The county government pays $250,000 a year for medications and administrative costs, leveraging $3.5 million in free care.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 1","pages":"7-9"},"PeriodicalIF":0.0,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Asthma project cuts hospitalizations by 95%. 哮喘项目将住院率降低了95%。
Healthcare benchmarks Pub Date : 1999-01-01
{"title":"Asthma project cuts hospitalizations by 95%.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Multidisciplinary asthma care team members see patients and develop treatment plan during one office visit. Education sessions and packets teach patients how to handle flare-ups without going to the emergency room. Patients are monitored for correct use of peak flow meters and metered dose inhalers.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 1","pages":"10-2"},"PeriodicalIF":0.0,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ICU cuts hospital-acquired pneumonia by 43%. 重症监护室减少43%的医院获得性肺炎。
Healthcare benchmarks Pub Date : 1999-01-01
{"title":"ICU cuts hospital-acquired pneumonia by 43%.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Western Medical Center in Santa Ana, CA, reduced its hospital-acquired pneumonia rate by 43% using kinetic therapy and early nutritional intervention. A formal evaluation tool identifies high-risk patients within 24 hours of admission. Clinicians were also educated on appropriate hand washing, suctioning, assessment techniques, and circuit changes, as well as the modes of transmission.</p>","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"6 1","pages":"9-10"},"PeriodicalIF":0.0,"publicationDate":"1999-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21215184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Planning Celebration was a chance to build the best. 规划庆典是一个建造最好建筑的机会。
Healthcare benchmarks Pub Date : 1998-12-01
{"title":"Planning Celebration was a chance to build the best.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79946,"journal":{"name":"Healthcare benchmarks","volume":"5 12","pages":"172-3"},"PeriodicalIF":0.0,"publicationDate":"1998-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21207594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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