检查你的急诊科，马上!急诊科是医院声誉的关键。

Healthcare benchmarks Pub Date : 1999-02-01

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引用次数: 0

摘要

医院表示，在急诊科(ED)满足病人的期望是生存的关键。在急诊科，病人满意度的最佳指标是等待时间，对一些病人来说，等待时间似乎比临床专业知识更重要。关于紧急等待时间的国家标准很少;进行基准测试的最佳方法是找出表现较好的医院，例如本特别报告中的医院。

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Examine your emergency department, stat! ED is key to hospital reputation.

Hospitals say meeting patient expectations in the emergency department (ED) is key to survival. The best indicator of patient satisfaction in the ED is waiting times, which seem to matter more to some patients than clinical expertise. Few national standards on emergency waiting times exist; your best bet for benchmarking is to identify better performers such as the hospitals in this special report.

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Healthcare benchmarks

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