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Developing elements of a learning organization in a metropolitan ambulance service: strategy, team development and continuous improvement. 都市救护车服务学习型组织的发展要素:策略、团队发展和持续改进。
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710155735
S D Francis, P C Mazany
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引用次数: 13
Making local pay helpful--Part 2: Using action research to address the challenge. 让本地薪酬变得有用——第2部分:使用行动研究来应对挑战
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710166616
B Sang, L Howard, I Campbell
{"title":"Making local pay helpful--Part 2: Using action research to address the challenge.","authors":"B Sang,&nbsp;L Howard,&nbsp;I Campbell","doi":"10.1108/09552069710166616","DOIUrl":"https://doi.org/10.1108/09552069710166616","url":null,"abstract":"<p><p>Second part of an item featuring action research with four different trusts to investigate factors relating to the implementation of the local pay policy. Describes methodologies used, such as clinical team diagnosis and cognitive mapping. Looks at the way forward, listing critical factors in ensuring successful implementation.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 2-3","pages":"93-6"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710166616","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21040291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Community entry--an essential component of participation. 社区参与——参与的重要组成部分。
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710166625
E U Tareen, M Abu Omar
{"title":"Community entry--an essential component of participation.","authors":"E U Tareen,&nbsp;M Abu Omar","doi":"10.1108/09552069710166625","DOIUrl":"https://doi.org/10.1108/09552069710166625","url":null,"abstract":"<p><p>Sees community entry as a prelude to any action that will take place in a true partnership with the community. Lists a series of steps involved in achieving community entry drawn from a project in Pakistan. Considers the role of the participatory worker and project management team in terms of meetings, discussions and the development of individual relationships.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 2-3","pages":"97-9"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710166625","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21040292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Subordinate appraisal of managers: "testing the theory". 下属对管理者的评价:“检验理论”。
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710166607
G Levy, P Reid
{"title":"Subordinate appraisal of managers: \"testing the theory\".","authors":"G Levy,&nbsp;P Reid","doi":"10.1108/09552069710166607","DOIUrl":"https://doi.org/10.1108/09552069710166607","url":null,"abstract":"<p><p>Identifies the qualities of \"ideal\" line manager as perceived by three groups of professionals allied to medicine. Makes explicit the research methodology used to gather data, and reports the findings. Surveys three groups of professionals allied to medicine (PAM), namely, speech therapists, social workers (child health and adult physical health) and clinical psychologists. Offers an analysis of the data and draws some conclusions. Concludes with a reflection on the significance of the findings.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 2-3","pages":"88-92"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710166607","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21040290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Competitive tendering in NHS catering: a suitable policy? 在NHS餐饮竞争招标:一个合适的政策?
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710175463
C Kelliher
{"title":"Competitive tendering in NHS catering: a suitable policy?","authors":"C Kelliher","doi":"10.1108/09552069710175463","DOIUrl":"https://doi.org/10.1108/09552069710175463","url":null,"abstract":"<p><p>Seeks to evaluate the policy of competitive tendering for ancillary services in the National Health Service, by reference to a number of case studies of catering services. Argues that the success of the policy was dependent on certain assumptions being met about the extent of competitive pressure and the potential for savings, largely labour cost savings, to be made. Shows by case studies that these conditions frequently did not occur and hence the policy was flawed. Furthermore, even where these conditions did occur, the evidence shows that a range of other factors influenced the extent to which labour cost savings could be made.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 4-5","pages":"170-80"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710175463","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21044831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 14
Understanding business processes. 了解业务流程。
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710175472
J Hindle
{"title":"Understanding business processes.","authors":"J Hindle","doi":"10.1108/09552069710175472","DOIUrl":"https://doi.org/10.1108/09552069710175472","url":null,"abstract":"<p><p>Presents a background to process understanding which offers potential benefits to the NHS. Considers the various business processes found in health care organizations, noting that the management of cross-functional processes is an area in which improvements can be made. Outlines the kind of problems which can result from mismanagement of such processes and the potential benefits of process improvement.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 4-5","pages":"181-3"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710175472","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21044832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
Contested terrain: the incomplete closure of managerialism in the health service. 有争议的领域:保健服务中管理主义的不完全封闭。
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710184382
G Currie
{"title":"Contested terrain: the incomplete closure of managerialism in the health service.","authors":"G Currie","doi":"10.1108/09552069710184382","DOIUrl":"https://doi.org/10.1108/09552069710184382","url":null,"abstract":"<p><p>Focuses on feelings about culture and change in the health service and the impact of management development programmes on the change process. The issues raised in a series of semistructured interviews are taken forward to a case study, a medium-sized hospital Trust. The researcher \"hangs around and listens into\" a management development programme aimed at middle managers with a nursing background. The theme of ideological conflict comes into central focus. Analysis of outcomes suggests that the managerial assumptions on which the programme is based result in resistance from participants. They resist the attempts of facilitators to provide \"closure\" whereby managerial ways of doing things are suggested as the \"obvious way ahead\". Advocates that management education particularly in the health service should have a pluralistic orientation. As part of such pluralism, more critical approaches should be considered beyond conventional and problematic conceptions of knowledge relating to management. These are reductionist in considering a manager as \"having a set of technical competences\" rather than exhibiting \"a way of being\".</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 4-5","pages":"123-32"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710184382","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21046163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Does organizational culture affect out-patient DNA (did not attend) rates? 组织文化是否影响门诊DNA(未就诊)率?
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710187181
S Jackson
{"title":"Does organizational culture affect out-patient DNA (did not attend) rates?","authors":"S Jackson","doi":"10.1108/09552069710187181","DOIUrl":"https://doi.org/10.1108/09552069710187181","url":null,"abstract":"<p><p>Government interest in health service \"did not attend\" (DNA) rates was seen to occur by accident, following which efforts to reduce DNAs have tended to concentrate on operational rather than strategic issues. Considers the effect hospital culture has had on DNA rates from an organizational and patient perspective. Identifies some of the key cultural issues that impacted on DNA rates by utilizing observation and telephone survey research methods. Concludes that, in the main, the lack of customer-oriented organizational culture was seen to affect DNA rates adversely within one NHS provider trust.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 6","pages":"233-6"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710187181","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21051106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 20
Nurse education: a time for new solutions? 护士教育:是时候寻求新的解决方案了?
Health manpower management Pub Date : 1997-01-01 DOI: 10.1108/09552069710187190
G Blair
{"title":"Nurse education: a time for new solutions?","authors":"G Blair","doi":"10.1108/09552069710187190","DOIUrl":"https://doi.org/10.1108/09552069710187190","url":null,"abstract":"<p><p>Notes the worsening situation with regard to nursing shortages. Considers responses such as the commission of increased places on Project 2000 courses and the introduction of NVQ III staff. Points to this success, particularly with regard to the latter of these solutions, but notes a lack of career progression for such entrants. Suggests that there is a strong case for development of a better career path for NVQ III staff, and looks to education and training consortia in this respect.</p>","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 6","pages":"237-8"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/09552069710187190","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21051107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Viewpoint: the information age and the changing nature of work. 观点:信息时代与工作性质的变化。
Health manpower management Pub Date : 1997-01-01
C L Cooper
{"title":"Viewpoint: the information age and the changing nature of work.","authors":"C L Cooper","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79611,"journal":{"name":"Health manpower management","volume":"23 1","pages":"4"},"PeriodicalIF":0.0,"publicationDate":"1997-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21036962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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