J. Scholtz, Michael J. Muller, D. Novick, D. Olsen, B. Shneiderman, C. Wharton
{"title":"A research agenda for highly effective human-computer interaction: useful, usable, and universal","authors":"J. Scholtz, Michael J. Muller, D. Novick, D. Olsen, B. Shneiderman, C. Wharton","doi":"10.1145/339290.339293","DOIUrl":"https://doi.org/10.1145/339290.339293","url":null,"abstract":"Foreword: The ACM SIGCHI (Association for Computing Machinery Special lnterest Group in Computer Human Interaction) community conducted a deliberative process involving a high-visibility committee, a day-long workshop at CH199 (Pittsburgh, PA, May 15, 1999) and a collaborative authoring process. This interim report is offered to produce further discussion and input leading to endorsement by the SIGCHI Executive Committee and then other professional societies. The scope of this research agenda included advanced information and communications technology research that could yield benefits over the next two to five years.","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"PP 1","pages":"13-16"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84296409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tool support for task-based user interface design - A CHI'99 workshop","authors":"B. Bomsdorf, G. Szwillus","doi":"10.1145/339290.339297","DOIUrl":"https://doi.org/10.1145/339290.339297","url":null,"abstract":"GOALS AND ISSUES It is generally accepted today, that knowledge about the tasks the user has to fulfill with a computer system, plays an important role in the design process. The more knowledge about the user tasks is available during design time the more it can be exploited when defining the system's properties and features, leading to a higher degree of user acceptance and user satisfaction. Basically, this process starts with the analysis and modelling of the user's tasks and uses the output of this modelling step in the subsequent system design and evaluation phases.","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"56 1","pages":"27-29"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80358977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"HCI Education - people and stories, diversity and intolerance","authors":"A. Dix","doi":"10.1145/339290.339292","DOIUrl":"https://doi.org/10.1145/339290.339292","url":null,"abstract":"Hi This is my first column as Education Editor for SIGCHI Bulletin. When, many months ago, Andrew Sears first asked me whether I would takeover this job, it seemed a long time until I'd need to do my first column. As always, the time has flown (reminding me of Jean Gasen's handover column to Andrew in 1996) and it is now the moment to pull various circulating ideas down onto paper (or at least pixels). Why so difficult, surely there are plenty of major topics in HCI education? Well, the difficulty I find is in drawing a line between HCI education, HCI research and HCI practice. The more I think of this problem, the more it seems to say something fundamental about the nature of HCI as a discipline. But, in order to keep this issue's column from travelling to far along on that path, let's just not worry too much about this distinction for now.","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"51 1","pages":"5"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91092232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Bruckman, J. Donath, T. Erickson, W. Kellogg, B. Wellman
{"title":"Research issues in the design of online communities: report on the CHI 99 workshop","authors":"A. Bruckman, J. Donath, T. Erickson, W. Kellogg, B. Wellman","doi":"10.1145/339290.339296","DOIUrl":"https://doi.org/10.1145/339290.339296","url":null,"abstract":"After brief introductions from each research team, Sara Kiesler got us started by leading a provocative discussion of research methodology. We debated both what questions about online communities are interesting, and what questions are possible to ask given availabIe research methodologies. Some participants prefer to use an experimental methodology grounded in experimental psychoIogy and explore only those questions for which \"rigorous\" quantitative answers are possible. Others prefer a design-oriented approach, which relies primarily on qualitative methods from anthropology such as ethnography. Most attendees felt that a combination of quantitative and qualitative approaches is warranted, and the challenge is how to use these approaches in a complementary fashion. Next, Wendy Kellogg and Tom Edckson tackled issues of the use of online communities for business. They began by leading the group in a 1950's vintage IBM 'spirit' song, reminding us that the concept of community in business and professional settings is not a new one: many businesses have long found utility in invoking \"community\" to increase affiliation, team work, and mutual support. So, while the idea of virtual communities of business or professional colleagues may be relatively new, the impulses driving the ideas are not.","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"42 1","pages":"23-25"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78791671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Senior CHI — the CHI 99 development consortium","authors":"J. Ellis, S. Kogan, J. Rowan","doi":"10.1145/339290.339299","DOIUrl":"https://doi.org/10.1145/339290.339299","url":null,"abstract":"As is well known, the number of older adults within developed countries is increasing faster than their younger counterparts. By the year 2000, 35 million Americans will be older than 65 years of age. By 2010, this will increase to 39.7 million [ 1,2]. Such a change in demographics brings with it unique challenges and opportunities for both the public and private sectors. Human factors andergonomics have played, and can continue to play, a major role in meeting the challenge of designing for this community of users, Recent research shows that 25% of seniors with computers are online and 70% are using their computers daily [3]. This is the fastest growing group on Internet. To design effective systems and training programs in support of age-related performance issues, we must answer fundamental questions concerning older users and the ways in which they approach and use computing technology. What myths and stereotypes about older users can we dispel? What non-obvious truths about older users can we uncover?","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"124 1","pages":"37-42"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77353148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Web weaving","authors":"M. Tremaine, W. Mackay","doi":"10.1145/339290.339291","DOIUrl":"https://doi.org/10.1145/339290.339291","url":null,"abstract":"One of the first things we need to tackle with our web pages is our \"look and feel\" Currently, our web pages have no unifying design, no common structure. In short, it is embarrassing for a society that promotes the good design of user interfaces to have a web interface that has never undergone a usability study, has no consistent graphics layout and is missing a user Overview of its contents. We plan to have web designers create a style that will emphasize the whimsical, creative, dashing, human and technical sides of SIGCHI.","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"2017 1","pages":"3"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73843417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CHI 99 SIG: universal web access: delivering services to everyone","authors":"G. Perlman","doi":"10.1145/339290.339303","DOIUrl":"https://doi.org/10.1145/339290.339303","url":null,"abstract":"The following made brief presentations on their work and/or views on universal accessibility. No topic encompassed all possible dimensions of accessibility, but the diversity of topics highlights the potential to broaden markets to include more users. One goal of the session was to to consider how to broaden these and other projects, while another was to determine how a community of people interested in accessibility can share resources. Part of the discussion attempted to answer what to do next. An online repository is being maintained at: www.acm.org/~pedman/access. i. Evolving Adaptability to Create Internationalized Accessible Multiplatform Web Services Ga~ Perlman (perlman @ acm.o~) OCLC Online Computer Libra~ Center At OCLC I work on the FirstSearch service user interface, in part on increasing the potential markets by offering French and Spanish versions, improved support for accessibility, additional functionality while maintaining support for lowend machines and legacy browsers. To accomplish this level of adaptability, we have developed some techniques for (1) separately specifying the functionality, the language strings, and the display format, and (2) setting parameters (e.g., dimensions, fonts, tables vs. lists) based on browser version, availability of.lavaScript, screen size, etc. Web pages are dynamically constructed based on function, data, and user options. The user interface architecture evolved over time, with several periods of reworking sub-optimal choices. Even when organized, there is a large cognitive overhead to developers to separate form, function, and language. To learn about techniques for increasing adaptability, I've found it useful to explore features on volunteer-run services such as(l) The HCI Bibliography site and search service and (2) a CGI script for presenting accessible versions of a variety of usability questionnaires in multiple languages. Some details are available in notes from a BuckCHI Presentation on Universal Access. 2. Electronic Curbcuts to Motivate Universal Access: What You Can Do Michael Muller (mullerm @ acm.org) Lotus Development Corporation It is sometimes difficult to motivate companies to work toward universal access, if they perceive the beneficiaries as a small and relatively invisible minority. Many people in the disability access communities have advocated the notion of \"electronic curbcuts.\" Electronic curbcuts work like physical curbcuts; They are innovations that improve access for people with disabilities, but that also benefit huge numbers of other people (the temporarily able bodied, or TABs). I will describe some simple electronic curbcuts and their SIGCI-II Bulletin Volume 31. Number 4 October 1999 53 extended benefits (e.g., closed captioning). I will then propose a strategy that many of us can follow, to show companies how improving accessibility for people with disabilities can also lead to products and services with greater flexibility, increased functionality, and expande","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"3 1","pages":"53-54"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74015811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CHI 99 SIG: SIGCHI's role in influencing technology policy","authors":"Jeff T. Johnson","doi":"10.1145/339290.339300","DOIUrl":"https://doi.org/10.1145/339290.339300","url":null,"abstract":"Send message to listserv@acm.org with content (not subject): \"subscribe chi-policy John Smith\", substituting your own name. You will be added to the list under the email address from which you send your message. After you receive a reply indicating that you have been added to the list, you will begin receiving messages posted to it thereafter, and can begin posting to the list. Post messages to chi-policy@acm.org. Submitted postings will be reviewed by the list moderator before being released to the list. CHI 99 SIG: SIGCHI's Role in Influencing Technology Policy","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"132 11 1","pages":"43-46"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82948487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Conference report: the active web","authors":"A. Dix, D. Clarke","doi":"10.1145/339290.339304","DOIUrl":"https://doi.org/10.1145/339290.339304","url":null,"abstract":"The call for papers for this was very successful with a very large number of extended abstracts submitted. These were refereed by a panel of 25 referees, each paper having at least 4 reviews. In the end 12 papers were selected for the main speaker programme plus a number of posters and demos. However, the standard of the papers was extremely high and it was very difficult deciding which papers to leave out of the programme.","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"153 1","pages":"55-60"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86649228","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Interacting with statistics — report from a workshop at CHI 99","authors":"M. Levi, F. Conrad","doi":"10.1145/339290.339298","DOIUrl":"https://doi.org/10.1145/339290.339298","url":null,"abstract":"Suppose you are moving to a new city. You might reasonably want to know if you should worry about crime. Or whether the local schools are good. Whether the drinking water is clean. And whether the job prospects are encouraging. In each of these cases the relevant information exists in one or more statistical data bases (SDBs). Whether a typical information seeker can find the information, however, is another question.","PeriodicalId":7397,"journal":{"name":"ACM SIGCHI Bull.","volume":"78 1","pages":"31-35"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83521281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}