{"title":"Mike Scaife","authors":"A. Druin","doi":"10.1145/506320.506325","DOIUrl":"https://doi.org/10.1145/506320.506325","url":null,"abstract":"Five years ago I had the good forttme o f meet ing Mike Scaife at a CHI conference. By chance I was to be the paper chair for a session on children's technologies. Mike Scaife and Yvolme Rogers were in that session presenting a paper about their work at the Universi ty o f Sussex. By the end o f that session, I was sure I had to have them as a part o f a book I was putting together on the design o f children's technology. I came to understand quickly that Mike Scaife was one o f the few people in this world (along with his partner Yvonne), who understood the importance o f changing the design process to include children. Their method o f informant design has been critical to the HCI literature on children and design (see: Scaife, M. and Rogers, Y. 1999, Kids as informants: Telling us what we d idn ' t know or confirming what we knew already, in A. Druin (ed.) The design o f children's technolo_g~, (Morgan Kaufmann, San Francisco, CA), 2950.)","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"35 1","pages":"6 - 6"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76286363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Navigate on the right?","authors":"W. Hudson","doi":"10.1145/506320.506327","DOIUrl":"https://doi.org/10.1145/506320.506327","url":null,"abstract":"In a recent HFI newsletter (URL below), Bob Bailey presented a case for moving web site navigation to the right-hand side of the page. The evidence he cited was a study by Kellener, Barnes and Lingard on the effects of scroll bar orientation plus his own unpublished research on behalf of the National Cancer Institute. The KB&L paper examined the relationship between item justification and vertical scroll bar placement within list boxes. They found both user performance and preference data supported scroll bar orientation consistent with item justification. That is, for left-justified items, users performed better and preferred a scroll bar on the left side. Similar results were found for right-justified items and scroll bars on the right side of the list box. However, these results are not very surprising given the very limited nature of the tests. They really act just as a confirmation of Fitt's Law: that the time to acquire a target is a function of its distance and size. Users simply had to move the mouse from the scroll bar at the right or IeR side to the nearest point of the item to be selected. Now maybe I am being a little fussy, but I personally would not be happy to extrapolate the KB & L results to web sites. It's not that I don't trust Fitt's Law, but I am not certain that users spend most of their time moving between the scroll bar and the navigation fields with a mouse. Scroll bars are extremely tiddly widgets to operate on a regular basis and I for one use them only as a last resort, preferring the keyboard for most of my vertical scrolling operations. This is an effect that was overlooked in the KB & L study, since participants were instructed to use the mouse. It may be that Bailey's own study was a little more open minded in this respect, but as the results are not publicly available, it is hard to say. Before we start moving navigation controls to the opposite side from their expected location, let's consider a few points: • Users may be scrolling with the keyboard. • Users may be scrolling with mouse wheels. • Users may not be moving between scroll bars and navigation fields as often as expected_ • The window origin is usually in the top leR, meaning that right edge varies in location according to …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"4 1","pages":"8 - 8"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80865206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Subverting technology","authors":"G. Marsden","doi":"10.1145/967260.967272","DOIUrl":"https://doi.org/10.1145/967260.967272","url":null,"abstract":"Before moving to South Africa, I used to worry about interface issues like “How can I reduce the number of key presses to access the menu?” Living in a “Rainbow Nation” of people and the most diverse environment on Earth has helped me see how technology that is truly user-centred can positively impact society. Sadly, it has also shown me that so much of the technology from the developed world is entirely inappropriate for developing economies.","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"120 2","pages":"8 - 8"},"PeriodicalIF":0.0,"publicationDate":"2002-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91493534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The decade of HCI","authors":"Kevin M. Schofield","doi":"10.1145/967260.967264","DOIUrl":"https://doi.org/10.1145/967260.967264","url":null,"abstract":"As I write this, the year 2001 is drawing to close. It has truly been an overwhelming year, with highs and lows beyond anything we could have imagined and many ironies and messages for us in the HCI community. It seems so long ago now, but we began the year with an election ballot fiasco in the Unites States that proved beyond all doubts the importance of good usability in the artifacts we interact with everyday. In April we came together for an outstanding and memorable CHI conference in Seat-tle, where the passion in our community showed through in vigorous debates of important issues. In June we elected a new slate of SIGCHI officers, who are now hard at work working to make our organization better than ever. Then there was September, the September that we will never forget. The World Trade Center attacks showed us an example of the worst of what humans can do to one another, but it also showed us the best as people came out to help the victims in any way they could. It showed the great potential of the technologies we work on – mobile phones that saved lives, and the Internet that allowed people to communicate with relatives even when the telephone system in Manhattan failed. As we look into 2002, it's important that we realize our potential to make a positive impact on the world as HCI professionals who create technologies that enrich people's lives. But we also have the opportunity to make an impact as a larger HCI community, for as a whole we are truly greater than the sum of our parts. We have a threefold message that the world needs to hear: first, technology can empower people to achieve great things, but it must be created and designed carefully and with a proper understanding of who will be using it. Second , we have a social responsibility to make empowering technologies available and usable for as many people as possible, so that everyone can reach their full potential. And finally, building great, usable, and broadly available technologies is good business (and profitable, too). As chair of SIGCHI, it's my job to create opportunities for our messages to be heard, and to help the SIGCHI community to speak them. But I depend on each and every one of you for two things: to define details of the messages, and …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"95 1","pages":"4 - 4"},"PeriodicalIF":0.0,"publicationDate":"2002-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89980070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When teachers are involved in the design of new technologies","authors":"A. Druin","doi":"10.1145/967260.967268","DOIUrl":"https://doi.org/10.1145/967260.967268","url":null,"abstract":"Recently, I found some time to sit and chat with three teachers from a local elementary school here in Maryland. Two are media specialists and one is a third grade teacher (who teaches children ages 7-8 years old). All have been a part of our team over the past couple of years in developing new interfaces for children’s digital libraries. These teachers have joined our lab twice a month during the school year to work with our children (7-11 years old) and research staff and students. As a team, we have explored new search tools, visualizations of books, developing new content collections, and more. Over that time, we’ve been so busy making new technologies that we’ve rarely had the chance to reflect on what it’s like to be a teacher involved in making new technologies. Below is an excerpt from our conversation together (their names have been changed for privacy reasons). Perhaps these teachers’ thoughts may help some of you considering bringing teachers into your design process. ---Allison Druin","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"20 1","pages":"6 - 6"},"PeriodicalIF":0.0,"publicationDate":"2002-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83526005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Review of Cognitive work analysis","authors":"Gerard L. Torenvliet","doi":"10.1145/967260.967274","DOIUrl":"https://doi.org/10.1145/967260.967274","url":null,"abstract":"If the book reviews that generally find their way on to this page of the Bulletin are any indication, then the majority of readers of this column are researching or practicing usercentred design for consumer or mass-market applications. From this context, this month’s book (Kim Vicente’s Cognitive Work Analysis) is somewhat different. This is not a book of design guidelines or techniques, but a book of engineering analysis. His examples do not come from popular websites, but from the world of process control. If viewed only in terms of these differences, it is not likely that this book will have an audience in the readers of this column. However, despite the gulf between Vicente’s research grounds and our common areas of practice, there is much in this book that is important and transferable to our practice.","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"105 1","pages":"15 - 15"},"PeriodicalIF":0.0,"publicationDate":"2002-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77254543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A world of CHI","authors":"A. KonstanJoseph","doi":"10.1145/967260.967262","DOIUrl":"https://doi.org/10.1145/967260.967262","url":null,"abstract":"We last left this intrepid traveler in Brazil, home of one of my favorite real-life HCI anecdotes. I was in the city airport in São Paulo, where few if any announcements were being made in English. I saw my flight number light up, and boarded the shuttle bus to the plane. Then someone gets on the shuttle and makes an announcement in Portu-guese, and the other passengers get off the bus. What should I do? Get off the bus, of course! How did I know-it was a form of social navigation. By following in the footsteps of others, I was able to tell where I wanted to go. And in September, I visited Sweden, home of one of the world's leading research groups exploring social navigation at SICS, the Swedish Institute of Computer Science. In an action-packed week in Sweden, I saw a wide variety of HCI work, from research on community computing and annotated reality at SICS to innovative applications of usability engineering, speech, and technology at the University of Linköping. Along the way, I saw a number of research institutes with interesting projects involving non-work uses of computers and mobile computing. Meetings with STIMDI, the national HCI organization , led to interesting discussions of the role of professional societies-discussions that may help shape SIGCHI's agenda as we look carefully at how we can support professionals. On my last day in Sweden, I had a double-dose of creative research. I spent the morning seeing several projects involving a range of topics from CSCW and e-mail to ergonomics and design to telepres-ence. In the afternoon, I visited the Swedish Handicap Institute, an extensive facility that combines research and deployment activities to support the disabled. Here, I saw state-of-the-art computer interfaces for the blind, and learned more about their heavily user-centered design process. Sweden is a wonderful place to learn about HCI; the academic departments are well-established, as are the research groups in large labs. As a result, nobody thinks of HCI as an afterthought, or something that doesn't belong (whether in Computer Science or Engineering). From Sweden, I made my way to Bonn for the ECSCW 2001 conference. I already commented last month on the importance of in-person contact, especially after the events of September 11. This importance was echoed in Larry Prusak's closing plenary. As the director of IBM's Knowledge Management Institute, he is asked often about telecollaboration, effective …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"29 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2002-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78270599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Simulating the less-than-perfect user","authors":"W. Hudson","doi":"10.1145/967260.967270","DOIUrl":"https://doi.org/10.1145/967260.967270","url":null,"abstract":"Maybe it is my age, but the assumptions that I hear made in design meetings about users and their activities completely baffle me. Team members will happily while away the time exchanging war stories about \" stupid \" things users do, but when they return to the design of the system in hand, it is always for the perfect user. It never seems to occur to many developers that these supposedly \" stupid \" things are done by perfectly typical users under normal conditions of use. Most software and many web sites are still designed for some fictional perfect user, as shown in the illustration. What we need is some means of convincing developers that they should not rely on their own naïve concepts of user capabilities. There are a few possibilities: • Insist that developers attend usability tests of their work or view video highlights. This may well be the most effective approach, but putting developers in the same room as failing users can have some unpleasant side-effects (\" No! Not like that! \" has been heard on more than one occasion.) • Send developers on \" cogni-tive awareness \" courses such as those run by Dr Tom Hewitt at various venues. (I reviewed his seminar at UIE's 2001 Boston conference this time last year.) These courses may convince some of the fallibility of human cognition, but \" hard core \" developers may still fail to see the connection between these issues and the usability of their designs. • Attempt to provide realistic simulations of average users. It is this last point that I would like to explore a bit further. Work of this type has been successfully done in certain specialist fields. For example, the Third Age Suit the designers of the Ford Focus to experience first hand some of the problems old age brings in the use of cars. The suit deliberately restricts some movements and makes others noticeably more difficult. Gloves and modified glasses simulate a reduction in tactile and visual perception. The overall effect is far more persuasive than the other methods in our list. The difficulties that Ford faced are similar to ours. Automotive designers are typically young males, with no real appreciation of the difficulties that can occur in other parts of the population. Software to simulate the experience of being a real user (rather than a product's designer) may be just as …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"32 1","pages":"7 - 7"},"PeriodicalIF":0.0,"publicationDate":"2002-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82410106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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