Decision Support Systems最新文献

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An exploration and exploitation of value cocreation-based machine learning framework for automated idea screening 基于价值共同创造的机器学习框架的探索和开发,用于自动化想法筛选
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-07-05 DOI: 10.1016/j.dss.2025.114504
Qian Liu , Qianzhou Du , Chuang Tang , Yili Hong , Weiguo Fan
{"title":"An exploration and exploitation of value cocreation-based machine learning framework for automated idea screening","authors":"Qian Liu ,&nbsp;Qianzhou Du ,&nbsp;Chuang Tang ,&nbsp;Yili Hong ,&nbsp;Weiguo Fan","doi":"10.1016/j.dss.2025.114504","DOIUrl":"10.1016/j.dss.2025.114504","url":null,"abstract":"<div><div>Idea screening in collaborative crowdsourcing communities poses significant challenges for firms. These challenges are primarily attributable to issues of prediction accuracy and information overload. The rapid expansion of idea pools generates a vast amount of data, making it difficult to effectively identify valuable ideas for new product development. This study introduces an interpretable framework for machine learning that integrates a novel exploration and exploitation perspective within the value cocreation model to enhance idea screening. The framework incorporates six theoretical dimensions of the exploration and exploitation of value cocreation (EEVC): the exploration and exploitation of digital resources, direct interactions, and ideas and their comments. Our evaluation reveals that the EEVC-based idea-screening system significantly outperforms the traditional 3Cs model in terms of prediction accuracy. SHAP value analysis further reveals that the exploration and exploitation of digital resources are the most influential predictors of idea implementation. The EEVC framework advances open innovation theory by clarifying how value cocreation dynamics influence idea implementation. Practically, it proposes a human–machine collaboration system that enhances expert decision-making for more effective idea selection.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114504"},"PeriodicalIF":6.7,"publicationDate":"2025-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144595701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores 温暖的关怀重要吗?探讨服务特征对智慧零售商店组织印象的影响
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-07-03 DOI: 10.1016/j.dss.2025.114502
Sheng-Wei Lin , Shin-Yuan Hung , Kai-Teng Cheng
{"title":"Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores","authors":"Sheng-Wei Lin ,&nbsp;Shin-Yuan Hung ,&nbsp;Kai-Teng Cheng","doi":"10.1016/j.dss.2025.114502","DOIUrl":"10.1016/j.dss.2025.114502","url":null,"abstract":"<div><div>Given its context orientation, service quality is a core issue in the study of smart retail. This paper examines service quality in smart retail through the lens of the cues–images–impressions model. The objective is to analyze the influence of service characteristics of smart retail stores (SRSs) on customers' perceived service quality and organizational impressions. Using a mixed-methods design and a fuzzy-set qualitative comparative analysis approach, the study highlights customer orientation, SRS employee characteristics, and the SRS servicescape as mechanisms driving service quality and enabling positive organizational impression. The findings have both theoretical and practical implications for future research.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114502"},"PeriodicalIF":6.7,"publicationDate":"2025-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144580302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Flight delay dynamics: Unraveling the impact of airport-network-spilled propagation on airline on-time performance 航班延误动力学:揭示机场网络溢出传播对航空公司准点率的影响
IF 7.5 1区 计算机科学
Decision Support Systems Pub Date : 2025-07-01 DOI: 10.1016/j.dss.2025.114494
Yajun Lu, Yi Tan, Lu Wang
{"title":"Flight delay dynamics: Unraveling the impact of airport-network-spilled propagation on airline on-time performance","authors":"Yajun Lu, Yi Tan, Lu Wang","doi":"10.1016/j.dss.2025.114494","DOIUrl":"https://doi.org/10.1016/j.dss.2025.114494","url":null,"abstract":"Flight delay prediction has attracted increasing attention in airline operations. Early identification of potential flight delays is crucial for improving airport scheduling and airline operations while mitigating associated costs. This study investigates the influence of the potential propagation of flight delays throughout the airport network via interconnected flights, a mechanism we term Airport-Network-Spilled Propagation (ANSP). To model the ANSP mechanism, we develop a novel time-dependent, network-based approach that decays the importance of past delays. From this network, we extract a real-time ANSP score for each airport to measure the influence of propagated delays. To evaluate our proposed approach, we employ four state-of-the-art machine learning models using domestic airline on-time performance data from the 30 Large Hub airports in the United States. The results demonstrate that integrating the ANSP score with established features from airline operations literature significantly enhances flight departure delay prediction performance, achieving an increase in AUC of up to 5.49%. Furthermore, we conduct an explainable AI analysis using Shapley additive explanations (SHAP), which reveals that our ANSP score ranks as the most important predictor among all features tested.","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"36 1","pages":"114494"},"PeriodicalIF":7.5,"publicationDate":"2025-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144565839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An agent-based model to analyze the influence of IS integration and IS assimilation on the adoption dynamics of a green supply chain: The case of regional consolidation centers 基于agent的信息系统整合和信息系统同化对绿色供应链采用动态影响分析模型——以区域整合中心为例
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-06-30 DOI: 10.1016/j.dss.2025.114501
François de Corbière , Hirotoshi Takeda , Johanna Habib , Frantz Rowe , Daniel Thiel
{"title":"An agent-based model to analyze the influence of IS integration and IS assimilation on the adoption dynamics of a green supply chain: The case of regional consolidation centers","authors":"François de Corbière ,&nbsp;Hirotoshi Takeda ,&nbsp;Johanna Habib ,&nbsp;Frantz Rowe ,&nbsp;Daniel Thiel","doi":"10.1016/j.dss.2025.114501","DOIUrl":"10.1016/j.dss.2025.114501","url":null,"abstract":"<div><div>To improve its economic and environmental performance, Carrefour, a major European retailer, restructured the distribution of logistic flows from its small and medium suppliers by introducing consolidation centers to expand flows and optimize resource sharing. The success of such an innovative supply chain (SC) largely depends on the number of suppliers deciding to adopt it without reverting to the previous SC. This specific context prompted us to propose a multi-agent model to analyze how the success of SC restructuring evolves as a function of delivery costs, information system (IS) integration and assimilation, and institutional pressures. Simulation results show first that, the lower IS integration in both the extant and the new SC, the more firms switch to and stay in the new SC. Second, a high level of IS assimilation in the new SC structure combined with coercive pressures fosters the success of SC restructuring.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114501"},"PeriodicalIF":6.7,"publicationDate":"2025-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144572371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An explainable framework for assisting the detection of AI-generated textual content 一个可解释的框架,用于协助检测人工智能生成的文本内容
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-06-28 DOI: 10.1016/j.dss.2025.114498
Sen Yan, Zhiyi Wang, David Dobolyi
{"title":"An explainable framework for assisting the detection of AI-generated textual content","authors":"Sen Yan,&nbsp;Zhiyi Wang,&nbsp;David Dobolyi","doi":"10.1016/j.dss.2025.114498","DOIUrl":"10.1016/j.dss.2025.114498","url":null,"abstract":"<div><div>The recent development of generative AI (GenAI) algorithms has allowed machines to create new content in a realistic way, driving the spread of AI-generated content (AIGC) on the Internet. However, generative AI models and AIGC have exacerbated several societal challenges such as security threats (e.g., misinformation), trust issues, ethical concerns, and intellectual property regulation, calling for effective detection methods and a better understanding of AI-generated vs. human-written content. In this paper, we focus on AI-generated texts produced by large language models (LLMs) and extend prior detection methods by proposing a novel framework that combines semantic information and linguistic features. Based on potential semantic and linguistic differences in AI vs. human writing, we design our Semantic-Linguistic-Detector (SemLinDetector) framework by integrating a transformer-based semantic encoder and a linguistic encoder with parallel linguistic representations. By comparing a series of benchmark models on datasets collected from various LLMs and human writers in multiple domains, our experiments show that the proposed detection framework outperforms other benchmarks in a consistent and robust manner. Moreover, our model interpretability analysis showcases our framework's potential to help understand the reasoning behind prediction outcomes and identify patterns of differences in AI-generated and human-written content. Our research adds to the growing space of GenAI by proposing an effective and responsible detection system to address the risks and challenges of GenAI, offering implications for researchers and practitioners to better understand and regulate AIGC.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114498"},"PeriodicalIF":6.7,"publicationDate":"2025-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144518575","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Modeling the role of generative AI in organizational privacy and security 生成式人工智能在组织隐私和安全中的作用建模
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-06-27 DOI: 10.1016/j.dss.2025.114500
Shweta Kumari Choudhary, Arpan Kumar Kar
{"title":"Modeling the role of generative AI in organizational privacy and security","authors":"Shweta Kumari Choudhary,&nbsp;Arpan Kumar Kar","doi":"10.1016/j.dss.2025.114500","DOIUrl":"10.1016/j.dss.2025.114500","url":null,"abstract":"<div><div>In today's digital environment, organizations face security challenges like intentional breaches influenced by their specific policies and structures. As emerging technologies like Generative Artificial Intelligence (GAI) become more integrated into organizational processes, the adoption of GAI moderates organizational contextual conditions and rule characteristics, which affects the perceived risk of violating security rules. We extend the SOIPSV model to analyze cybersecurity practices and the strategic use of GAI in enhancing organizational resilience against security breaches. We establish the direct and moderating impacts of contextual conditions and rule characteristics, along with interactions in complex organizational cyber security. Our first study uses text mining for inferential and configurational analysis. Our second qualitative study explained the model of dynamic interplay between GAI and organizational factors. Our findings have implications for perceived risk management and managers redesigning business processes to manage security breaches.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114500"},"PeriodicalIF":6.7,"publicationDate":"2025-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144503653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Impact of categorization autonomy on effective use and adoption intentions 分类自主性对有效使用和采用意图的影响
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-06-25 DOI: 10.1016/j.dss.2025.114499
Arash Saghafi , Poonacha Medappa , Ariton Debrliev
{"title":"Impact of categorization autonomy on effective use and adoption intentions","authors":"Arash Saghafi ,&nbsp;Poonacha Medappa ,&nbsp;Ariton Debrliev","doi":"10.1016/j.dss.2025.114499","DOIUrl":"10.1016/j.dss.2025.114499","url":null,"abstract":"<div><div>Category tree view is an omnipresent element in graphical user interfaces where it captures information in terms of a hierarchical structure. These categorization trees facilitate human users' cognitive economy and decision-making. While previous research has investigated the utilities of using unstructured data compared to pre-categorized information by business users, the effectiveness of allowing users the autonomy to create their own categorization hierarchies from generic object types remains unexplored. This paper evaluates the benefits of categorization autonomy in terms of search precision, as an objective measure, as well as subjective intentions to use the system. We examined users' interactions with a platform in information seeking tasks with 201 subjects. Our findings indicate that categorization autonomy leads to superior results, both in terms of effective use and behavioral perceptions. We also found that the impact of categorization autonomy is moderated by task flexibility, such that the benefits are more apparent in tasks that necessitate open-ended search approaches. By focusing on how user-driven categorization influences system interaction, our study contributes to the design of decision support systems that are better aligned with users' cognitive structures and task demands.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114499"},"PeriodicalIF":6.7,"publicationDate":"2025-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144503391","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities” “多维存在对虚拟社区用户福祉的影响”的更正
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-06-24 DOI: 10.1016/j.dss.2025.114497
Arslan Rafi , Sanjit K. Roy , Mohsin Abdur Rehman , Muhammad Junaid Shahid Hasni
{"title":"Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities”","authors":"Arslan Rafi ,&nbsp;Sanjit K. Roy ,&nbsp;Mohsin Abdur Rehman ,&nbsp;Muhammad Junaid Shahid Hasni","doi":"10.1016/j.dss.2025.114497","DOIUrl":"10.1016/j.dss.2025.114497","url":null,"abstract":"<div><div>In the original article, we examined various factors, including social, spatial, and self-presence, influencing user well-being in metaverse communities. We intended to examine the symmetrical and asymmetrical relationships between types of presence and user well-being. However, discrepancies emerged in reporting the final measurement items and their validity assessment. We provide details on how we corrected the errors in the article.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114497"},"PeriodicalIF":6.7,"publicationDate":"2025-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144503547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness 越美观越好?照片美学对感知评论有用性的影响
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-06-22 DOI: 10.1016/j.dss.2025.114496
Yu Han , Ziqiong Zhang , Carol X.J. Ou , Zili Zhang
{"title":"The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness","authors":"Yu Han ,&nbsp;Ziqiong Zhang ,&nbsp;Carol X.J. Ou ,&nbsp;Zili Zhang","doi":"10.1016/j.dss.2025.114496","DOIUrl":"10.1016/j.dss.2025.114496","url":null,"abstract":"<div><div>Review helpfulness is crucial for assessing the quality of online reviews and mitigating information overload. Although numerous studies have explored the impact of textual and reviewer characteristics on review helpfulness, the role of photo aesthetics remains important but underexplored. This study addresses this gap by investigating the impact of photo aesthetics on perceived review helpfulness and its underlying mediating effects. The hotel review data from <span><span>TripAdvisor.com</span><svg><path></path></svg></span> exhibit an inverted U-shaped effect of photo aesthetics on perceived review helpfulness, in which review text length moderates this relationship. To further validate this causal relationship and explore the underlying mediating effects, an experimental study is conducted. The experimental results confirm the causal impact of photo aesthetics on perceived review helpfulness and reveal that perceived pleasure, reviewer effort and review authenticity mediate the relationship. These novel insights challenge the notion that “the more aesthetic, the better” for review photos, offering new theoretical and practical implications.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114496"},"PeriodicalIF":6.7,"publicationDate":"2025-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144502471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The risk-risk trade-off (R2T) framework: Examining contact [cash] versus contactless [mobile] payment usage 风险-风险权衡(R2T)框架:检查接触式(现金)与非接触式(移动)支付的使用情况
IF 6.7 1区 计算机科学
Decision Support Systems Pub Date : 2025-06-20 DOI: 10.1016/j.dss.2025.114495
Abhipsa Pal , Rahul Dé , H. Raghav Rao
{"title":"The risk-risk trade-off (R2T) framework: Examining contact [cash] versus contactless [mobile] payment usage","authors":"Abhipsa Pal ,&nbsp;Rahul Dé ,&nbsp;H. Raghav Rao","doi":"10.1016/j.dss.2025.114495","DOIUrl":"10.1016/j.dss.2025.114495","url":null,"abstract":"<div><div>Although the diffusion of mobile payment technology has been historically governed by contextual events that trigger anxiety, accentuating either the risks of mobile payments or the risks of its conflicting alternative, cash, literature neglects the importance of examining the risks associated with the alternatives. To address this gap, we develop the risk-risk trade-off (R<sup>2</sup>T) framework, drawing from the theory of substitutes of hazardous substances, and examine how individuals make usage decisions by balancing two sets of risks – for mobile payments and cash, respectively. On one side, the framework weighs contactless [mobile payment] risks related to potential thefts and losses, heightened by the rise in cybercrime. Conversely, on the other side, it weighs the risks from its substitute, contact [cash] payment, carrying the health hazard of infectious disease transmission through contact, with this risk magnified during the global pandemic. To validate the model, we used survey responses from 1403 participants in India and triangulated the quantitative results using their qualitative comments. This study theoretically contributes to the mobile payment usage literature by moving beyond technology risks as the sole risks to be considered for usage decision-making and includes the analysis of risks of the technology's substitute, cash, as well. The framework can support analysis of users' decisions towards consciously choosing the technology against its alternatives, in various risky contexts.</div></div>","PeriodicalId":55181,"journal":{"name":"Decision Support Systems","volume":"196 ","pages":"Article 114495"},"PeriodicalIF":6.7,"publicationDate":"2025-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144335630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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