Internet Research最新文献_第5页

Inducing shoppers’ impulsive buying tendency in live-streaming: integrating signaling theory with social exchange theory 在直播中诱发购物者的冲动购买倾向：信号理论与社会交换理论的结合

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-24 DOI: 10.1108/intr-04-2023-0260

Xi Luo, Jun-Hwa Cheah, Xin-Jean Lim, T. Ramayah, Yogesh K. Dwivedi

{"title":"Inducing shoppers’ impulsive buying tendency in live-streaming: integrating signaling theory with social exchange theory","authors":"Xi Luo, Jun-Hwa Cheah, Xin-Jean Lim, T. Ramayah, Yogesh K. Dwivedi","doi":"10.1108/intr-04-2023-0260","DOIUrl":"https://doi.org/10.1108/intr-04-2023-0260","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The increasing popularity of live-streaming commerce has provided a new opportunity for e-retailers to boost sales. This study integrated signaling theory and social exchange theory to investigate how streamer- and product-centered signals influence customers’ likelihood of making an impulsive purchase in the live-streaming commerce context.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>An online survey was designed and distributed to the target respondents in China using purposive sampling. A total of 735 valid responses were analyzed with partial least square structural equation modeling (PLS-SEM).</p>\u0000<h3>Findings</h3>\u0000<p>Both streamer-centered signals, i.e. streamer credibility and streamer interaction quality, were discovered to significantly influence product-centered signal, i.e. product information quality. Additionally, streamer interaction quality was found to have a significant impact on streamer credibility. Furthermore, it was observed that customer engagement played a significant mediating role in the relationship between product information quality and impulsive buying tendency. Moreover, the paths between product information quality and customer engagement, as well as the connection between engagement and impulsive buying tendency, were found to be moderated by guanxi orientation.</p>\u0000<h3>Originality/value</h3>\u0000<p>Despite the prevalence of impulsive purchases in live-streaming commerce, few studies have empirically investigated the impact of streamer and product signals on influencing customers’ impulsive purchase decisions. Consequently, to the best of our knowledge, this study distinguishes itself by offering empirical insights into how streamers use reciprocating relationship mechanisms to communicate signals that facilitate impulsive purchase decisions.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141092192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

My online self identifies with you, but my offline self skips you: the duality of online and offline personalities in identification with the endorser 我的在线自我认同你，但我的离线自我却跳过你：在认同代言人时在线和离线人格的双重性

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-23 DOI: 10.1108/intr-08-2022-0635

Yongwoog Andrew Jeon

{"title":"My online self identifies with you, but my offline self skips you: the duality of online and offline personalities in identification with the endorser","authors":"Yongwoog Andrew Jeon","doi":"10.1108/intr-08-2022-0635","DOIUrl":"https://doi.org/10.1108/intr-08-2022-0635","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The current study examines a novel model that examines how the online and offline or general personality of the same person predicts social identification with the endorser in a message and their subsequent online behaviors (e.g. ad-skipping) on social media, both differentially and simultaneously.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>Real-time ad-skipping behaviors were tracked and analyzed across three online experiments.</p>\u0000<h3>Findings</h3>\u0000<p>The results supported the model explicating the dual and simultaneous influence of offline and online personalities on ad-skipping behaviors. Specifically, in response to a skippable video ad, online and offline personalities respectively increase and decrease viewers’ identification with the endorser. Consequently, the higher or lower the identification, the lower or higher the rate of ad-skipping behaviors.</p>\u0000<h3>Research limitations/implications</h3>\u0000<p>The current study will benefit from a larger set of real-world data (i.e. big data) to enhance the generalizability of the findings, supporting the model.</p>\u0000<h3>Practical implications</h3>\u0000<p>With the growing prevalence of the gap between online and offline self-identities driven by social media usage, this paper suggests that the ad message needs to address the dual influence of both online and offline identities on ad-skipping behaviors.</p>\u0000<h3>Originality/value</h3>\u0000<p>The current study tests a novel model that shows that the online and offline personalities of the same person concurrently influence one’s behavior on the Internet, rather than separately.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141085294","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Beyond lazy; external locus of control as an alternative explanation for the privacy paradox 超越懒惰；外部控制作为隐私悖论的另一种解释

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-22 DOI: 10.1108/intr-04-2023-0282

Eoin Whelan, Michael Lang, Martin Butler

{"title":"Beyond lazy; external locus of control as an alternative explanation for the privacy paradox","authors":"Eoin Whelan, Michael Lang, Martin Butler","doi":"10.1108/intr-04-2023-0282","DOIUrl":"https://doi.org/10.1108/intr-04-2023-0282","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The privacy paradox refers to the situation where users of online services continue to disclose personal information even when they are concerned about their privacy. One recent study of Facebook users published in Internet Research concludes that laziness contributes to the privacy paradox. The purpose of this study is to challenge the laziness explanation. To do so, we adopt a cognitive dispositions perspective and examine how a person’s external locus of control influences the privacy paradox, beyond the trait of laziness.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>A mixed method approach is adopted. We first develop a research model which hypothesises the moderating effects of both laziness and external locus of control on privacy issues. We quantitatively test the research model through a two-phase survey of 463 Facebook users using the Hayes PROCESS macro. We then conduct a qualitative study to verify and develop the findings from the quantitative phase.</p>\u0000<h3>Findings</h3>\u0000<p>The privacy paradox holds true. The findings confirm the significant influence of external locus of control on the privacy paradox. While our quantitative findings suggest laziness does not affect the association between privacy concerns and self-disclosure, our qualitative data does provide some support for the laziness explanation.</p>\u0000<h3>Originality/value</h3>\u0000<p>Our study extends existing research by showing that a person’s external locus of control provides a stronger explanation for the privacy paradox than the laziness perspective. As such, this study further reveals the boundary conditions on which the privacy paradox exists for some users of social networking sites, but not others. Our study also suggests cognitive dissonance coping strategies, which are largely absent in prior investigations, may influence the privacy paradox.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141073819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Not all IT addictions are handled equally: guilt-vs shame-driven coping with IT addiction 并非所有的信息技术成瘾都能得到同样的处理：内疚与羞愧驱动的应对信息技术成瘾的方法

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-17 DOI: 10.1108/intr-08-2022-0640

Hamed Qahri-Saremi, Isaac Vaghefi, Ofir Turel

{"title":"Not all IT addictions are handled equally: guilt-vs shame-driven coping with IT addiction","authors":"Hamed Qahri-Saremi, Isaac Vaghefi, Ofir Turel","doi":"10.1108/intr-08-2022-0640","DOIUrl":"https://doi.org/10.1108/intr-08-2022-0640","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>We build on the transactional model of stress and coping and the appraisal theory of emotions to theorize how users cognitively and emotionally cope with IT addiction-induced stress, distinguish between the roles of guilt and shame in shaping the coping responses and their effects on one’s psychological well-being.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>We test our theory via two complementary empirical studies in the context of social networking sites (SNS). Study 1 (<em>n</em> = 462) adopts a variable-centered approach using structural equation modeling to validate the research model. Study 2 (<em>n</em> = 409) uses Latent Profile Analysis to identify a typology of SNS users based on Study 1’s findings.</p>\u0000<h3>Findings</h3>\u0000<p>This paper provides a model of guilt-vs shame-driven cognitive-emotional coping with IT addiction and its effects on users’ psychological well-being. It also offers a typology of SNS users on this basis.</p>\u0000<h3>Originality/value</h3>\u0000<p>This paper sheds light on guilt-vs shame-driven coping with IT addiction and its consequences on users’ psychological well-being and identifies distinct classes of users based on their coping choices and their consequences.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140949425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Value implications of followers in social marketplaces: insights into ego network structures 社交市场中追随者的价值影响：对自我网络结构的见解

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-17 DOI: 10.1108/intr-07-2023-0601

Shan Wang, Fang Wang

{"title":"Value implications of followers in social marketplaces: insights into ego network structures","authors":"Shan Wang, Fang Wang","doi":"10.1108/intr-07-2023-0601","DOIUrl":"https://doi.org/10.1108/intr-07-2023-0601","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>In social marketplaces, follower ego networks are integral social capital assets for online sellers. While previous research has underscored the positive impact of the follower number on seller performance, little attention has been given to the structure of follower networks and their value implications. This research investigates two structural properties of follower networks—network centralization and density—and examines their main and contingent effects on sellers’ sales performance.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>A 13-month panel dataset of 1,150 sellers in Etsy, a social marketplace for handmade and vintage products, was collected and analyzed. A fixed effects model was adopted to validate the hypotheses on the main effect of centralization and density, as well as the moderating effects of two store attributes: store age and product diversification.</p>\u0000<h3>Findings</h3>\u0000<p>We find that both network centralization and density negatively impact sellers’ sales performance, and these effects vary across store age and product diversification levels. Specifically, the negative effect of network centralization is less pronounced for older stores than young ones, whereas the negative effect of density is more severe for stores with high product diversification.</p>\u0000<h3>Originality/value</h3>\u0000<p>This research contributes to social commerce research by highlighting the significance of network structure, alongside network size, in assessing the value of followers and offers practical guidance for sellers in social marketplaces seeking to optimize their follower networks.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140925021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Stimulating positive reviews by combining financial and compassionate incentives 将经济激励与情感激励相结合，激发正面评价

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-17 DOI: 10.1108/intr-01-2023-0062

Yuanyuan Wu, Liuyan Chen, Eric W.T. Ngai, Pengkun Wu

{"title":"Stimulating positive reviews by combining financial and compassionate incentives","authors":"Yuanyuan Wu, Liuyan Chen, Eric W.T. Ngai, Pengkun Wu","doi":"10.1108/intr-01-2023-0062","DOIUrl":"https://doi.org/10.1108/intr-01-2023-0062","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The objective of this study is to investigate the interaction effect between incentive type (financial and compassionate incentives) and the ethicality of merchant strategy on consumer willingness to post positive reviews, while also examining potential variations in consumer responses based on consumption experience, shopping frequency and social class.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>Building upon construal level theory, we hypothesized the moderating influence of the ethicality of merchant strategy and examined the three-way interaction among consumers’ demographic characteristics (i.e. consumption experience, shopping frequency and social class), incentive type and the ethicality of merchant strategy. To empirically test our hypotheses, we conducted four experiments and employed ANOVA for data analysis.</p>\u0000<h3>Findings</h3>\u0000<p>The ethicality of merchant strategies moderates the association between incentive type and consumer willingness to post positive reviews, with compassionate incentives eliciting more pronounced moral judgments toward merchant strategies compared to financial incentives. The moderating effect of the ethicality of merchant strategy on the relationship between incentive type and consumer willingness to post positive reviews is particularly strong among consumers who have favorable consumption experiences, engage in frequent shopping and belong to lower social classes.</p>\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the existing literature on online reviews by examining the impact of compassionate incentives on consumer review behaviors, analyzing the ethicality of merchant strategies within the realm of online reviews and investigating variations in consumer responses to merchant strategies regarding consumption experience, shopping frequency and social class.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140949423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring the dual routes in influencing sales and adoption in augmented reality retailing: a mixed approach of SEM and FsQCA 探索影响增强现实零售业销售和采用的双重途径：SEM 和 FsQCA 混合方法

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-15 DOI: 10.1108/intr-06-2023-0438

Xiaoyu Xu, Qingdan Jia, Syed Muhammad Usman Tayyab

{"title":"Exploring the dual routes in influencing sales and adoption in augmented reality retailing: a mixed approach of SEM and FsQCA","authors":"Xiaoyu Xu, Qingdan Jia, Syed Muhammad Usman Tayyab","doi":"10.1108/intr-06-2023-0438","DOIUrl":"https://doi.org/10.1108/intr-06-2023-0438","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study investigates augmented reality (AR) retailing and attempts to develop a profound understanding of consumer decision-making processes in AR-enabled e-retailing.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study is grounded in rich informational cues and information processing mechanisms by incorporating the elaboration likelihood model (ELM) and trust transfer theory. This study employs a mixed analytic method that incorporates structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to provide a complete picture of individual information process mechanisms in AR retailing under the tenet of ELM.</p>\u0000<h3>Findings</h3>\u0000<p>The SEM analysis results confirm the relationships between the central and peripheral route factors, information processing outcomes and eventual behavioral intentions. Moreover, all configurations revealed by the fsQCA include both central and peripheral factors. Hence, the dual routes proposed in the ELM are verified by using two distinct analytical approaches.</p>\u0000<h3>Originality/value</h3>\u0000<p>This study is pioneering in validating and contextualizing ELM theory in AR retailing. In addition, this study offers a methodological paradigm by demonstrating the application of multi-analysis in exploring consumers’ information process mechanisms in AR retailing, which offers a holistic and comprehensive view to understand consumers’ decision-making mechanisms.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140925196","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How do NPOs’ topics and moral foundations in gun-related issues influence public engagement on Twitter? 非营利组织在枪支相关问题上的话题和道德基础如何影响推特上的公众参与？

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-14 DOI: 10.1108/intr-11-2022-0909

Yafei Zhang, Li Chen, Ming Xie

{"title":"How do NPOs’ topics and moral foundations in gun-related issues influence public engagement on Twitter?","authors":"Yafei Zhang, Li Chen, Ming Xie","doi":"10.1108/intr-11-2022-0909","DOIUrl":"https://doi.org/10.1108/intr-11-2022-0909","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Drawing on the moral foundations theory (MFT), we examine what nonprofit organizations (NPOs) discuss and how NPOs engage in gun-related issues on Twitter. Specifically, we explore latent topics and embedded moral values (i.e. care, fairness, loyalty, authority, and sanctity) in NPOs’ tweets and investigate the effects of the latent topics and moral values on invoking public engagement.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data were retrieved by the Twint Python and the rtweet R packages. Finally, 5,041 tweets posted by 679 NPOs were analyzed via unsupervised topic modeling and the extended moral foundations dictionary (eMFD). Negative binomial regression analysis was employed for statistical analysis.</p>\u0000<h3>Findings</h3>\u0000<p>NPOs’ engagement in gun-related issues mainly focuses on laws and policies, calling for action and collaborations, and school safety. All five moral foundations are more salient in the cluster of laws and policies. When NPOs discuss the above-mentioned three topics, the public is less likely to like or retweet NPOs’ messages. In contrast, NPOs’ messages with the sanctity foundation are most likely to receive likes and retweets from the public. The fairness foundation interacts with Cluster 3 of school safety on the number of likes.</p>\u0000<h3>Originality/value</h3>\u0000<p>This study enhances the understanding of gun-related social media discussions by identifying the crucial involvement of NPOs as major stakeholders. In addition, our study enriches the existing literature on NPOs’ social media communication by including moral values and their moral-emotional effects on public engagement. Finally, our study validates the eMFD dictionary and broadens its applicability to gun-related topics.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140910597","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Barrier-breakers’ influence on full-adoption of digital payment methods 障碍者对全面采用数字支付方式的影响

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-14 DOI: 10.1108/intr-11-2022-0886

Irina Dimitrova

{"title":"Barrier-breakers’ influence on full-adoption of digital payment methods","authors":"Irina Dimitrova","doi":"10.1108/intr-11-2022-0886","DOIUrl":"https://doi.org/10.1108/intr-11-2022-0886","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to empirically examine the relationships between barrier-breakers and customers’ intention to fully adopt digital payment methods (DPMs).</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>Survey data were analyzed using statistical methods focusing on hypothesis testing with an ordinal regression model and moderation analysis using the PROCESS macro extension. Participants were divided into two groups of customers in Sweden: adopters-accepters, i.e. young bank customers and adopters-resisters, i.e. members of a formally organized group opposed to a cashless society.</p>\u0000<h3>Findings</h3>\u0000<p>The findings revealed that only the credibility barrier-breaker could increase the adopters-accepters’ intention to fully adopt DPMs. Credibility also seemed to be an important barrier-breaker for the adopters-resisters, as were perceived usefulness and social influence. Additional analyses showed that the impersonalization barrier reduces the impact of the barrier-breakers on DPM adoption.</p>\u0000<h3>Practical implications</h3>\u0000<p>Retail banks and merchants can use these results as a guide to what barrier-breakers might affect various customers’ intention to fully adopt DPMs, and to act accordingly. The impersonalization barrier also merits attention when creating an emotional connection to customers who use DPMs.</p>\u0000<h3>Originality/value</h3>\u0000<p>This study provides empirically based knowledge of the influence of barrier-breakers on the intention of customers, categorized as adopters-accepters and adopters-resisters, to fully adopt DPMs, and highlights the importance of maintaining a human touch in the post-COVID-19 digital era.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140953399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Problem resolution with business analytics: a task-technology fit perspective 利用业务分析解决问题：任务与技术契合的视角

IF 5.9 3区管理学

Internet Research Pub Date : 2024-05-10 DOI: 10.1108/intr-07-2023-0527

Givemore Muchenje, Marko Seppänen, Hongxiu Li

{"title":"Problem resolution with business analytics: a task-technology fit perspective","authors":"Givemore Muchenje, Marko Seppänen, Hongxiu Li","doi":"10.1108/intr-07-2023-0527","DOIUrl":"https://doi.org/10.1108/intr-07-2023-0527","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The study explores the extent to which business analytics can address business problems using the task-technology fit theory.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>The qualitative research approach of pattern matching was adopted for data analysis and 12 semi-structured interviews were conducted. Four propositions derived from the literature on task-technology fit are compared to emerging core themes from the empirical data.</p>\u0000<h3>Findings</h3>\u0000<p>The study establishes the relationships between various forms of fit, arguing that the iterative application of business analytics improves problem understanding and solutions, and contends that both under-fit and over-fit can be acceptable due to the increasing costs of achieving ideal fit and potential unaffected outcomes, respectively. The study demonstrates that managers should appreciate that there may be a distinction between those who create business analytics solutions and those who apply business analytics solutions to solve problems.</p>\u0000<h3>Originality/value</h3>\u0000<p>Extant studies on business analytics have not focused on how the match between business analytics and tasks affects the level to which problems can be addressed that determines business value. This study enriches the literature on business analytics by linking business analytics and business value through problem resolution demonstrated by task-technology fit. To the authors’ knowledge, this study might be the first to apply pattern matching to study the fit between technology and tasks.</p>","PeriodicalId":54925,"journal":{"name":"Internet Research","volume":null,"pages":null},"PeriodicalIF":5.9,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140919585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0