{"title":"Sustainable Business Communication Management – are Negative Messages to be Avoided or just Communicated Properly?","authors":"Ana Globočnik Žunac, Petra Tišler, V. Sesar","doi":"10.7906/indecs.20.5.1","DOIUrl":"https://doi.org/10.7906/indecs.20.5.1","url":null,"abstract":"Implementation of organizational communication, and education on managing communication processes and their correlation to business success are central to sustainable business management. In this regards, negative messages as part of business communication may have poor outcomes and it is widely and wrongly considered that they should be avoided. However, negative messages are an essential element of every business organization, they cannot be avoided and are of high importance for leading sustainable management. This is why an educated and thoughtful approach to communication is required. The main goal of this article is to determine the notion of negative messages, as well as to present the extent of negative messages in the everyday communication of an organization, and emphasize the importance of acquiring skills necessary for a direct and indirect approach to the communication process.","PeriodicalId":54126,"journal":{"name":"Interdisciplinary Description of Complex Systems","volume":"50 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2022-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86624450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Evolution of Kaufland Communication Strategy in Romania during the Pandemic","authors":"Madalina Moraru","doi":"10.7906/indecs.20.5.4","DOIUrl":"https://doi.org/10.7906/indecs.20.5.4","url":null,"abstract":"Retailers strove to find a way to better communicate with consumers between 2020 and 2021. The pandemic raised some walls against their struggles because of people ’ s fear, distrust, and new demands. In the first stage of this unusual lifestyle, buyers looked for new manners of living and even surviving. Then, they tried to adapt to unexpected opportunities to alleviate their daily existence. This study aims to analyse the evolution of Kaufland communication in terms of strategy between March 16, 2020, and December 2021. We wanted to find out how a specific retailer organized its communication in Romania during the pandemic, because taking into consideration that Kaufland is quite successful in the local market, meets most clients ’ demands, whose opinion about their products is usually positive. Concerning research methods, we conducted a multimodal discourse analysis focused on online ads delivered on Instagram, investigating them at the extralinguistic and linguistic levels. The study aimed to compare the lockdown and the post-lockdown Instagram campaigns to reveal such issues: global and local aspects, the balance between the rational and emotional approach of the retailer, tone of voice, and even main topics. Our purpose consisted in comparing the first pandemic year with the second one when consumers started learning how to deal with this new challenge in their life. The research outcomes confirmed that Kaufland re-considered its position in the Romanian virtual community, helping people to better cope with unexpected hardships in their lives by using corporate social responsibility communication strategies and an emotional approach in most advertising campaigns.","PeriodicalId":54126,"journal":{"name":"Interdisciplinary Description of Complex Systems","volume":"6 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2022-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88111564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Earnings Management and Dividend Payments during the Covid-19 Pandemic","authors":"Ivica Filipović, M. Bartulović, T. Susak","doi":"10.7906/indecs.20.5.6","DOIUrl":"https://doi.org/10.7906/indecs.20.5.6","url":null,"abstract":"The recent outbreak of coronavirus has caused the worst global economic crisis in the last few decades. A substantial number of companies have experienced severe economic difficulties and were tempted to adjust their financial figures in order to reach certain business thresholds. Maintaining an existing level of dividend payments is a powerful incentive to engage in such activities. The aim of this article was to estimate the effect of the economic crisis caused by the COVID-19 pandemic on the relationship between the estimated level of earnings management and dividend payments made by companies. Research models were estimated using panel analysis. The Modified Jones model was utilized to assess the level of earnings management. A total of 56 companies listed on the Zagreb Stock Exchange in the Republic of Croatia with their financial data from 2015 to 2020 were included in the research sample. Unlike in the case of absolute and income-decreasing discretionary accruals, results indicated that the economic crisis caused by the COVID-19 pandemic positively affected the relationship between earnings management and dividend payments in the case of income-increasing accruals regarding companies that made regular dividend payments. In conclusion, the economic crisis caused by the COVID-19 pandemic was an additional incentive for certain companies to perform income-increasing earnings management to reach the desired level of dividend payments. [ FROM AUTHOR]","PeriodicalId":54126,"journal":{"name":"Interdisciplinary Description of Complex Systems","volume":"11 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2022-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80790590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effect of Management’s Competencies and Digital Skills on Digital Business Model Maturity for SMEs","authors":"Helena Zentner, M. Spremić, R. Zentner","doi":"10.7906/indecs.20.5.2","DOIUrl":"https://doi.org/10.7906/indecs.20.5.2","url":null,"abstract":"The uptake of digital business models has been distinctly evident over recent years, causing profound changes across industries. Even though various scholarly papers attempt to investigate those developments, empirical studies of factors that influence digital business models ’ maturity are still scarce. This research article aims to address this literature gap, achieved by empirically testing the relationship between relevant managerial factors and digital business models’ maturity. Through a multi-national study with 162 participating companies operating within the sector of yachting tourism, followed by a qualitative and quantitative analysis of the obtained primary results, it has been found that managerial competencies, including management education and their digital skills, positively affect digital business model maturity of the respective companies.","PeriodicalId":54126,"journal":{"name":"Interdisciplinary Description of Complex Systems","volume":"34 3 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2022-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81181425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Words Matter: School Leaders’ Language in the Covid-19 Pandemic","authors":"M. Vaneva, M. Bojadjiev","doi":"10.7906/indecs.20.5.3","DOIUrl":"https://doi.org/10.7906/indecs.20.5.3","url":null,"abstract":"As the coronavirus pandemic has affected all walks of life, education has not been an exemption;in fact, it is one of the most severely hit sectors. The unknown crisis created unprecedented circumstances for all participants in the education process, and school leaders have had a double job: to navigate their institutions and look after their employees. The latter is a pretty delicate task - they have had to keep doing business and running their companies while minding the language, since physical distancing necessitated the use of electronic communication, thus making room for vagueness and many misinterpretations. For this research, ten education leaders of private language schools and public primary and secondary schools in North Macedonia were video-interviewed on everyday COVID-19-related situations from their workplace context. Discourse completion tasks were employed as a data elicitation method. Being given the open-ended, only topically specified scenarios, the respondents were asked to recreate their language reaction to situations that really happened in their newest pandemic work life, recollecting the period since 16 March 2020. The interviews were transcribed, and the leaders' language choices were analysed. The findings show that the leaders have been mindful about their words and have mostly chosen to use positive, calm, and encouraging language. [ FROM AUTHOR]","PeriodicalId":54126,"journal":{"name":"Interdisciplinary Description of Complex Systems","volume":"13 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2022-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88736890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Systematization of Antecedents and Effects of Workplace Incivility","authors":"Sanda Rašić Rašić Jelavić","doi":"10.7906/indecs.20.5.5","DOIUrl":"https://doi.org/10.7906/indecs.20.5.5","url":null,"abstract":"Based on the literature review, the article presents the systematization of antecedents and effects of workplace incivility. Variables contributing to deviant workplace behaviour (antecedents) are placed within three categories: dispositional, behavioural, and contextual. Dispositional antecedents, which include characteristics of targets (certain demographic characteristics and personality traits) and characteristics of instigators (position and power, attributes, attitudes, and certain personality traits), are presented. After that, behavioural antecedents of targets (such as counterproductive work behaviour, annoying or provocative behaviour, etc.) and instigators (inappropriate conflict management style, “workaholism”, response to negative emotions, etc.) are stated. Furtherly, contextual antecedents that are divided into organizationally-based (organizational change and downsizing, hierarchy and autocracy, lack of organizational justice, inadequate organizational culture and climate, certain negative aspects of e-communication, etc.), and work-based antecedents (job design issues, inappropriate working conditions, performance pressure, etc.) are explained at the end. Finally, negative consequences of workplace incivility on employees and the organization are presented. The article ends with the concluding remarks, the implication of the research, and suggestions for future studies.","PeriodicalId":54126,"journal":{"name":"Interdisciplinary Description of Complex Systems","volume":"20 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2022-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84034108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Smart Internet of Things Modular Micro Grow\u0000 Room Architecture","authors":"Igor Tomičić, Petra Grd, A. Bernik","doi":"10.7906/indecs.20.4.11","DOIUrl":"https://doi.org/10.7906/indecs.20.4.11","url":null,"abstract":"This article proposes the Internet of Things-based self-sustaining modular grow room architecture for optimising the seed germination and seedling development process. The architecture is scalable and flexible as it can be adapted to particular environments, scopes, requirements and plant types; it is modular as the host room can contain one or more smaller-scale grow rooms, each of them controlling their own micro-environment independently. One of the main goals of the research was to develop such a system that could be deployed efficiently, with minimal costs and energy footprint, which would enable its practical usage primarily in private self-sustainable households. The usage of widely available and inexpensive components, open source code, and free cloud services all enabled us to reach such a goal. Besides simple automation mostly described by existing solutions, the architecture proposed within this article offers remote control and data processing and visualisation, data trend tracking, smart optimisation, and actuator control, and event notifications.","PeriodicalId":54126,"journal":{"name":"Interdisciplinary Description of Complex Systems","volume":"34 1","pages":""},"PeriodicalIF":0.5,"publicationDate":"2022-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74067347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}